Zia Recovery Center

303 N Alameda Blvd Las Cruces, NM 88005

Top 10 Rehab In New Mexico

Top 10 Rehab In Las Cruces

About Zia Recovery Center

Zia Recovery Center is a drug and alcohol addiction recovery center in Las Cruces, New Mexico. Their mission is to help adult clients achieve long term recovery through evidence backed treatment that helps improve all areas of their lives so that they may lead more fulfilling lives. They are a private facility with modern amenities.

Zia Recovery Center provides care on an outpatient basis. Their treatment plan follows four phases that all clients progress through.

Zia Recovery Center’s ambulatory residential withdrawal management program is designed to prepare clients for what they will experience as they progress through treatment. Clients live at the facility and are cared for by staff as they undergo withdrawal, with the medical team closely monitoring them to make adjustments and keep them safe. Clients receive daily assessments during this time.

Clients continue to live at the facility during inpatient care, participating in a daily recovery activity schedule and enjoying the site’s luxury amenities. Staff are present 24 hours a day to tend to clients’ needs and ensure everyone’s safety.

During a week, clients are involved in 25 hours of group therapy. Clients also receive individual therapy and participate in 12 step groups. Inpatient treatment is focused on coping and recovery skills, personal motivation, accountability, and relapse education.

Clients who complete the inpatient program are transferred to a residential living house for the PHP portion of the program. This environment is less restrictive than inpatient care, but staff are still present 24 hours a day. PHP uses the same types of treatment, but group therapy meets for 15 hours a week rather than 25.

IOP sees clients living in shared apartments. While they continue treatment from PHP, they gradually take on more responsibilities reflecting life outside of treatment, such as finding employment and preparing meals. Staff are still present to help as needed and to supply transportation.

Clients return home for the outpatient program. By this point, clients have learned and practiced the fundamentals of the program. They continue attending treatment for two hour sessions three times a week. Upon completion of this level, the treatment plan is complete.

Aftercare is also known as discharge planning. In the final stages of the outpatient program, clients meet with their care team to discuss the next steps they will take as they transition into post recovery life. Aftercare connects clients with additional treatment resources if needed, identifies support resources in their community, and establishes future goals for them to work toward.

Latest Reviews

Courtnie Bendall

3 months ago on Google

I came to Zia in September, after an experience with another treatment center and I really had no idea what to expect. From the very first phone call, I felt safe and comfortable. When I got here, I felt so welcomed and cared for. The staff at Zia makes you feel seen and heard. They actually care about you as a human being and they provide so much support. They help build a solid foundation so you have a chance at experiencing life long recovery. The techs are understanding and kind. The therapists are knowledgeable and supportive. The people that run Zia are more than just names on the wall. They are involved and available to talk to if you ever have concerns. Zia has created such a community in the recovery world and these people have helped me completely change everything about my life. They've given me a chance to create so much change. Their facilities are nicer than any other treatment center I've seen and I couldn't be more grateful for the opportunity they've given me. I will have so much love for ZRC for the rest of my life.

Nicole Jones

3 months ago on Google

I would caution anyone who may be considering this facility for addiction treatment. In my opinion their practices are DANGEROUS and DO NOT consider the vulnerability & holistic needs of the population they are working with. My family member went to this program & her rights were unacknowledged & summarily violated, specific to the Privacy Act portion of HIPPA. For instance a therapist conducted group Biopsychosocialspiritual Assessments during my family members stay in detox to "save time". These assessments are NEVER to be done in groups as they contain personal information that is protected under HIPPA & to do so violates patient confidentiality. Preserving patient confidentiality is not only the standard & your right, it's the law. Additionally, there is a categorical lack of professionalism amongst staff members (at all levels), from irresponsible diagnosis issued during detox, which is not the appropriate time for diagnosis, to night staff failing to administer patient's ordered medications & sleeping during the night shift (in detox), to staff openly gossiping in front of patients & informing detox patients of employee relapses! Additionally, the shear lack of qualified and professional therapeutic staff is beyond concerning. As a parent I was personally screamed at by my family member's therapist, when I questioned the validity of his approach, her treatment plan & diagnostic processes. Finally, it is not appropriate for staff (including therapists) to observe all conversations, to the point that my family member, felt UNSAFE & AFRAID to tell me her concerns, due to gossip among staff, fear of retaliation by staff, & a culture that embraces Toxic Positivity. There is much more I could add, but my primary point is simply that this organization appears to be without an evidence-based programming structure, & has created a culture that is potentially dangerous for patients. I hope you will consider other addiction treatment programs, such as Las Cruces Recovery Center or Vanguard (in Albuquerque), both of which have highly qualified staff, provide actual Medical Detox (which involves a Nurse, at minimum, being present 24/7) which is not the case at Zia. Having only Medical Assistants or Techs on duty is irresponsible and fails to meet the bar for Medical Detox as these staff members are unable to respond effectively to emergent patient needs, such as seizures, dispensing emergency medications, mental health related issues, etc. I wish each person who is battling addiction the best possible care. In my opinion, this is not it!

Response from the owner2 months ago

Dear Ms. Jones, Thank you for taking the time to share your concerns. We take all feedback seriously and deeply regret that your experience with our facility did not meet your expectations. Our priority is always the safety, confidentiality, and well-being of those entrusted to our care. We would like to assure you that we are fully committed to upholding the highest ethical and professional standards in addiction treatment. Our team adheres to all HIPAA regulations and confidentiality requirements, and we continuously evaluate our protocols to ensure they align with best practices in the field. We also strive to foster a professional and supportive environment for both our patients and their families. That said, we are very sorry to hear about the concerns you have raised, and we would welcome the opportunity to discuss them further. If you would be open to a conversation, please feel free to reach out to us at 575-523-0111 or email info@ziarecoverycenter.com. Your feedback is invaluable in helping us improve, and we appreciate the chance to address any misunderstandings or areas where we can do better. We wish your family member the best on their journey to recovery and hope they find the support and care they need. Sincerely, Daniel Smead Chief Operations Officer Zia Recovery Center 575-523-0111

Santana DeHerrera

4 months ago on Google

I had an amazing experience with Zia recovery. I was broken and beaten down when I came in and I left feeling better than I ever have. All staff is amazing and actually cares about your well being. They are not just their for a paycheck and that speaks volumes. Thank you for helping me back on my feet again.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

9 / 10

Gallery

The facilities at Zia Recovery Center in Las Cruces, NM 1

The facilities at Zia Recovery Center in Las Cruces, NM 2

The facilities at Zia Recovery Center in Las Cruces, NM 3

Location

Accepted Insurance

Zia Recovery Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Blue Cross Blue Shield

Aetna

Cigna

Elevance Health

Presbyterian Health Plan

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Linden Oaks' Residential Stay Program offers additional support for those who may benefit from a structured living environment. A patient's stay may vary from a few days to 30 days ago. The program includes group, family and individual counseling.

Intensive Outpatient

Intensive Outpatient programs are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs. The Intensive Outpatient Program gives patients the chance to participate in a structured treatment plan part-time while they transition back to home and work or other responsibilities. This program provides half-day treatment (Monday, Wednesday and Friday, 9:15 am to 12:30 pm).

Aftercare Support

Rehab aftercare programs promote clients' long-term recovery by providing a robust continuum of care aligned with clients' evolving needs. Because addiction is a chronic disease prone to relapse, rehab aftercare services are highly client-focused and uniquely responsive to clients' changing medical, mental health, and social circumstances. Case managers and care teams collaborate with clients, assess their goals and needs, and provide access to recovery-focused resources, such as peer coaching, employment assistance, and relapse prevention services.

12-Step

12 step programs promote comprehensive and continuing care for persons in recovery through peer support and personal growth. Regular attendance at 12 step meetings is required. Participants also select a peer sponsor who mentors sponsees through the recovery journey. Though the 12 steps of recovery are rooted in the belief in a higher power, religious affiliation is not mandatory. These programs are designed to facilitate self-understanding and forgiveness, personal accountability, and acceptance of that which cannot be changed.

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy sessions in New Mexico are structured and led by professional therapists with experience in leading groups. This ensures that the group discussions are focused and productive and that therapeutic goals are consistently addressed during each session.

Individual therapy offers men and women a customized approach to explore the root causes of their substance use and develop healthy coping mechanisms. This improves the effectiveness of treatment and helps to foster long term sobriety. Sessions usually involve an in depth exploration of your life experiences, including harmful behaviors and thoughts that drive addictive behavior.

Therapists in New Mexico focus on creating a supportive network in family therapy sessions. This helps to support their loved one's recovery journey. By identifying dysfunctional patterns, your therapist can help you develop healthier ways of interacting with each other that significantly improve the overall treatment outcome.

Staff & Accreditations

Staff

Ryan Brewer

Founder & CEO

Daniel Smead

Founder & Director of Operations

Diana Portillo, DNP, FNP-C, PMHNP-BC

Medical Director

Krista Miller, LPCC

Clinical Director

Accreditations

LegitScript has reviewed Zia Recovery Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The National Association of Addiction Treatment Providers (NAATP) is a professional association that represents organizations in the field of addiction services. Founded in 1978, NAATP's mission is to advance addiction services and ensure that high-quality addiction treatment is available and accessible.

NAATP Member: Yes

Contact Information

(575) 523-0111

Website

303 N Alameda Blvd
Las Cruces, NM 88005

Get Help Now - 575-266-4671

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Reviews of Zia Recovery Center

4.7/5 (36 reviews)

Google Reviews

4.7 (36 reviews)

Kristle Zuni

2 weeks ago

I’m six months sober thanks in large part to ZIA Recovery. If you are ready to do the work, Zia is there to guide you along the way to a sober lifestyle. The tools, education and resources I received while there were exactly what I need to continue my road of recovery. The staff at ZIA was essential to making my time there in the program smooth and comfortable. Addicts helping other addicts is something irreplaceable, and an immeasurable experience. The ability to make connections with staff, peers and the sober community is also a contributing factor to the success I have had. I strongly recommend this program to anyone struggling with addiction. Work, work, work, Kristle Zuni

Response from the ownerInvalid relative date format:

Thank you Kristle! We are so happy to hear you are doing great with 6 months! Keep up the good work and remember always to help others do the same. 🙂🙌👍🙏🫶

1 month ago

I would caution anyone who may be considering this facility for addiction treatment. In my opinion their practices are DANGEROUS and DO NOT consider the vulnerability & holistic needs of the population they are working with. My family member went to this program & her rights were unacknowledged & summarily violated, specific to the Privacy Act portion of HIPPA. For instance a therapist conducted group Biopsychosocialspiritual Assessments during my family members stay in detox to "save time". These assessments are NEVER to be done in groups as they contain personal information that is protected under HIPPA & to do so violates patient confidentiality. Preserving patient confidentiality is not only the standard & your right, it's the law. Additionally, there is a categorical lack of professionalism amongst staff members (at all levels), from irresponsible diagnosis issued during detox, which is not the appropriate time for diagnosis, to night staff failing to administer patient's ordered medications & sleeping during the night shift (in detox), to staff openly gossiping in front of patients & informing detox patients of employee relapses! Additionally, the shear lack of qualified and professional therapeutic staff is beyond concerning. As a parent I was personally screamed at by my family member's therapist, when I questioned the validity of his approach, her treatment plan & diagnostic processes. Finally, it is not appropriate for staff (including therapists) to observe all conversations, to the point that my family member, felt UNSAFE & AFRAID to tell me her concerns, due to gossip among staff, fear of retaliation by staff, & a culture that embraces Toxic Positivity. There is much more I could add, but my primary point is simply that this organization appears to be without an evidence-based programming structure, & has created a culture that is potentially dangerous for patients. I hope you will consider other addiction treatment programs, such as Vanguard (in Albuquerque), both of which have highly qualified staff, provide actual Medical Detox (which involves a Nurse, at minimum, being present 24/7) which is not the case at Zia. Having only Medical Assistants or Techs on duty is irresponsible and fails to meet the bar for Medical Detox as these staff members are unable to respond effectively to emergent patient needs, such as seizures, dispensing emergency medications, mental health related issues, etc. I wish each person who is battling addiction the best possible care. In my opinion, this is not it!

Dear Ms. Jones, Thank you for taking the time to share your concerns. We take all feedback seriously and deeply regret that your experience with our facility did not meet your expectations. Our priority is always the safety, confidentiality, and well-being of those entrusted to our care. We would like to assure you that we are fully committed to upholding the highest ethical and professional standards in addiction treatment. Our team adheres to all HIPAA regulations and confidentiality requirements, and we continuously evaluate our protocols to ensure they align with best practices in the field. We also strive to foster a professional and supportive environment for both our patients and their families. That said, we are very sorry to hear about the concerns you have raised, and we would welcome the opportunity to discuss them further. If you would be open to a conversation, please feel free to reach out to us at 575-523-0111 or email info@ziarecoverycenter.com. Your feedback is invaluable in helping us improve, and we appreciate the chance to address any misunderstandings or areas where we can do better. We wish your family member the best on their journey to recovery and hope they find the support and care they need. Sincerely, Daniel Smead Chief Operations Officer Zia Recovery Center 575-523-0111

3 months ago

4 months ago

Matthew Ostic

Jessica Clark

5 months ago

I was pleasantly surprised when I arrived at the facilities for the first phase called detox. The home like facility was actually more of a mansion. I couldn't believe someone would provide such beautiful accommodation for me. This made me feel like I really mattered. I was allowed to rest with the help of medication for the first 48 hours. In home meals were provided three times a day. Cigarettes were provided for the smokers. I attended classes daily centered on self love, healing and recovery. They also transported us daily to AA and NA meetings. The second phase, located in another house granted more freedom and classes began at the Zia offices. Everyday was laid out in a way to form good habits after rehab. Morning meditation, gym time, meetings, one on one therapy and connection with peers. A case manager was provided to me and she is an amazing lady whom helped me with many life choices. A peer coffee Cafe was provided with a certified peer support specialist available throughout the day. The third phase was the apartments. I was allowed to work and coexist with great women. I have the option to be a part of the Zia Alumni which is really special. I have been home for two years and am celebrating two years clean and sober today. I thank God for the people who cared enough to create such a wonderful place to achieve sobriety.

Congratulations on your two years today! Thank you for being an awesome example!

Selina Garringer

Zia recovery center didn’t put my life back together for me, but they did teach me the tools to do it and was a safe space for me to do the work myself. The lessons I have learned at ZRC about life and how to deal with it clean and sober are lessons I use daily now. I am forever grateful for this amazing place.

Daddy Duck

The staff at Zia are second to none. Of particular note are their thoroughly diverse backgrounds. When attempting recovery, relatability and approach are of paramount importance. The staff at Zia represent a very broad range of expertise, experience, and deportment. You’d be hard pressed as a client to not connect with at least one of their staff. The detox is as smooth a landing as one could hope for. Each phase of the program is suited to cultivate the growth necessary for recovery. Expect a challenge, but with the compassionate guidance of staff who have been where you are and want to see you succeed.

JD Jones

To call Zia a treatment center doesn’t do it justice—it’s so much more. They don’t just treat you; they transform lives. When I reached out to Zia, I was at my lowest point, consumed by addiction and completely without hope. In utter desperation, I turned to them for help, and what I found was beyond anything I expected. I was met with unwavering encouragement, genuine empathy, and an extraordinary level of support that gave me the strength to believe in recovery. From the very beginning, the staff, including the owners, provided guidance rooted in their own personal experiences. This isn’t just a group of professionals who’ve studied addiction—they truly understand it on a personal level, which makes all the difference. Through a variety of therapeutic modalities, Zia helped me uncover and address not only my addiction but the deeper issues that led me there. I was challenged to confront emotions and decisions I had avoided for years, but every step of the way, I was met with compassion and encouragement. In my short time there, I gained life-changing insights and practical skills that I continue to use daily. My recovery date is May 25, 2021, and I’m proud to say that I am still clean and sober today. I owe so much to Zia and the incredible work they do. If you’re considering a treatment center, I can’t recommend Zia enough. It’s not just a place for recovery—it’s a place for transformation. Thank you, Zia, for giving me my life back.

GPT1 MANILA

Sean Doornbos

6 months ago

Zia Recovery Center has been an incredible experience for me. After cycling through four other programs, I had almost lost hope of finding a place that could truly help me rebuild my life. But Zia is on an entirely different level. From the moment I walked through their doors, I felt understood, valued, and supported in ways I’d never experienced before. The fact that so many staff members are in recovery themselves creates an environment of compassion and authenticity that’s rare and deeply impactful. They don’t just talk the talk; they walk it every day. What sets Zia apart is that their passion for helping patients starts at the very top and flows through every level of the organization. It’s clear that everyone, from leadership to staff, is deeply committed to seeing each individual succeed. Their 12-step-based program is comprehensive, yet they approach the disease of addiction from so many different angles that it feels tailor-made for each individual. Every therapist brings their own style and perspective to the table, making group sessions dynamic and enlightening. My therapist, Dave, was phenomenal. He gave me the space to steer my own journey while courageously guiding me through the hard truths I needed to see in order to grow further. His insight and ability to challenge me in such a constructive way gave me a clearer perspective on my life and my recovery. The case management team is incredibly dedicated. They worked tirelessly to address outside challenges that could have derailed my recovery, paving the way for me to focus completely on my healing. Zia’s reintegration process is also one of the things that sets it apart. They don’t just teach you how to stay sober. they prepare you to thrive in the real world. Their gradual approach to reintroducing life’s complexities gave me the confidence and skills to step back into society as a stronger, more resilient person. Zia Recovery Center is more than a treatment facility; it’s a sanctuary for rebuilding lives. They don’t just help you get clean, they help you rediscover yourself, your strength, and your purpose. My time at Zia has given me a new lease on life, and I’ll forever be grateful for the extraordinary people and program that made it all possible.

Jacob Miller

7 months ago

Excellent staff that really care about you. They spoil you and show you that you can have fun in sobriety. They help you restart your life and change it around for the better. If you're having trouble with addiction I'd definitely recommend trying to get in here. Keep calling and bugging them for a spot. You have to show that you really want the help. It's worth it. Life is so much better.

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