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Aurora Mental Health & Recovery – Stith Center & Intensive Services Medical

791 Chambers Road Aurora, CO 80011
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Aurora Mental Health and Recovery Stith Center CO 80011

About Aurora Mental Health & Recovery – Stith Center & Intensive Services Medical

Aurora Mental Health Center–Chambers Road provides mental and behavioral health care for youth and adults in Aurora, Colorado. Their services include assertive community treatment (ACT), crisis intervention and patient stabilization, and inpatient, outpatient, and aftercare programming, including dedicated programming for adolescents, young adults, seniors, justice-involved persons, persons with hearing impairments, bilingual clients, and persons with co-occurring disorders.

The Aurora Mental Health Center on Chambers Road is a comprehensive mental health and addiction recovery facility for youth and adults specializing in assertive community treatment (ACT), crisis intervention, patient stabilization, dual diagnosis care, and inpatient, outpatient, and aftercare programming. They also offer dedicated services for adolescents, young adults, seniors, bilingual clients, justice-involved persons, and persons with hearing impairments.

Inpatient Programs
Their inpatient programs allow clients to focus on their recovery in a highly structured and supportive environment. Clients receive medical and mental health assessments and personalized care planning. They also engage in intensive, trauma-informed individual, group, and family counseling drawing on proven modalities, including CBT and DBT. The program promotes clients’ sustained sobriety and successful community reintegration through age-specific, recovery-focused life skills training addressing topics such as coping, self-care, and relapse prevention. Evidence-based complementary therapies, including experiential therapy, are available.

Outpatient and Aftercare Services
Their outpatient programs encompass multiple levels of care to align with clients’ evolving needs. Aftercare services may include step-down support, 12 step program facilitation, and referrals for medical, mental health, and social service programs.

Payment Options
Aurora Mental Health Center–Chambers Road accepts private insurance, sliding scale payment schedules, and self-pay.

Facility Overview

Bed icon 346
Number of Available Beds

Latest Reviews

Afton Carroll
3 months ago on Google
5
Just did a walk in intake so far. The staff member Ian was exceptionally helpful, and polite, and a very kind and professional man..my boyfriend and I showed up ad walk ins just after working on cars all.day we were a bit messy. Ian didn't change his behavior towards us though. He was still very professional and spoke.to us the same way he spoke to all the other clientsThat's rare..So far we love this place...
Response from the owner2 months ago
Thank you so much for the positive review, Afton! We are very pleased to hear that Ian was so helpful and professional. We wish you the best of luck with treatment and please don't hesitate to reach out if you have any concerns along the way. Sincerely, The AMHR Team
Renee
3 months ago on Google
3
You need to be careful of the staff in different areas one in community connections and the other staff are on the third floor the ones one the third floor talk about the consumers in front of other consumers and one gets all worked up because they are inappropriate and to involved in consumer care
Response from the owner2 months ago
Hello Renee, We're concerned by your review regarding the need to be careful of our staff. We take these matters very seriously and we would greatly appreciate it if you would contact us directly so we can look into this in further detail. Please email our Client Experience team at CEX@AuroraMHR.org at your earliest convenience. Regards, The AMHR Team
Laura Ayala
5 months ago on Google
4
I first would like to say this is not a reflection on the professionals that work here. They are all amazing. Calling to get a hold of your provider is a different story. First I go through the main office, go through the series of questions on who I am, my son, my address just to be transfered to where I get a voice mail saying to leave message. Who knows when I'll get a call back and if I miss that call back I have to go through the process all over again. It never was like this before covid. I spoke to a person straight from that office. If it wasn't for my sons doctor I would have found someone new. Oh and don't even get me started with billing. She has no clue what I'm talking about and I just wanted receipts sent to my email.
Response from the owner5 months ago
Hi Laura, We appreciate your feedback regarding our intake and billing processes and we apologize for the difficulty you have experienced with our center. This is obviously not the experience we wish to deliver to our clients and we would like to learn more about how we can improve. Please reach out to us by email at CEX@AuroraMHR.org so that we can discuss these issues in more detail. Regards, The AMHR Team
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Location

Accepted Insurance

Aurora Mental Health & Recovery – Stith Center & Intensive Services Medical works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Cathy Wildman

Chair

Gigi De Gala

Vice Chair

Kelly Phillips-Henry, PsyD, MBA

CEO

Kirsten Anderson

Chief Clinical Officer

Lori Banks

Chief Administrative Officer

Anne Garrett-Mills

Chief Medical Officer

Loretta Buckman

CFO

Kathie Snell

Chief Strategy & Operations Officer

Katie Weihe, EEO Officer

VP of Human Resources

Contact Information

Phone icon (303) 617-2300
Building icon

791 Chambers Road
Aurora CO, 80011

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Nikki Seay

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Reviews of Aurora Mental Health & Recovery – Stith Center & Intensive Services Medical

2.48/5 (68 reviews)
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Reviews

1

It has been over a month since I had my last meeting with my therapist, I have been trying to communicate with him, but it has been impossible. It is better that you take your mental health problems somewhere else because they are not really here to help you, these people do ... Read More

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (67 reviews)
Naomi Thomas
2 weeks ago
2

I’m not quite entirely sure if this is the right location. But I am just on a few things as a patient who has been seen here for a few years now. This place is great, I had an amazing therapist before I lost my insurance back in 2023-2024. I had seek therapy somewhere else due to this and recently came back February this year and had a new therapist. I wish though there was more communication and empathy from her and AMHC and it seems things sort of changed in a bad way. I was told by my therapist herself she was going out of town and never heard from her for almost a few weeks this month. Today I decided to give AMHC a call today and AMHC stated I had an appointment May 13th “I missed” and I need to sign up for text messaging. I literally digged through my emails and had NEVER received a notification on this appointment. I am usually great at also calling in advance on if I need to reschedule, cancel, etc. So even if I didn’t sign up for text messages, it was up to my therapist and AMHC to notify me on these things with other contact methods. I was disappointed to also find out within the past month almost, I found out today my therapist was no longer with AMHC and I was not notified of this at all by her or anyone. It would’ve been great if I was instead of playing the guessing game on what happened 😩. I love being a patient there, I don’t want to leave this company again especially after not finding the best care anywhere else. But maybe better communication is needed at the locations and therapists who actually like their jobs and don’t ditch their clients? That was honestly unprofessional of her and I could already tell she didn’t want to do our sessions as it is. I felt bad for her but she still had a job to do. I know things happen but I never got communication on any of this. Hopefully my new therapist is more understanding and empathetic and AMHC can communicate better next time when these things happen. It would actually be awesome if I could have my old therapist back or someone similar with a great communication skills and empathy. I never had these problems with Kimberly and the team that I spoke to on the phone years ago.

Response from the ownerInvalid relative date format:
Hi Naomi,<br> <br>We apologize for the scheduling and communication issues you have experienced with our center. We understand how difficult it can be to fit appointments into your daily life, and we aim to make that process as simple as possible. We're very sorry that has not been the case for you.<br> <br>If you would please reach out to our Client Experience team directly, we would like to look further into this situation to understand what went wrong and ensure this doesn't happen again. Please email us at CEX@AuroraMHR.org at your earliest convenience.<br> <br>Sincerely,<br>The AMHR Team
Alpine Skies
2 weeks ago
5

AMHR has been a transformative experience for me. As a woman beginning to confront deep-seated childhood trauma, I found their specialized programs and expert therapists to be exactly what I needed. The staff’s expertise in childhood trauma recovery and adult PTSD is evident in every session. The group therapy sessions are particularly impactful. They’re structured and led by seasoned professionals, providing a safe and supportive environment reminiscent of high-end residential treatment centers. The sense of community and understanding among participants has been invaluable to my healing journey. AMHR’s commitment to individualized care, combined with their comprehensive services, makes them stand out in the field of mental health and recovery. I wholeheartedly recommend their services to anyone serious about their recovery journey.

Response from the ownerInvalid relative date format:
Thank you so much for the terrific review!<br><br>Sincerely,<br>The AMHR Team
Hawk Black
4 weeks ago
1

These people get paid to not help you no matter how ill you are and how bad your life circumstances is, and way to much at that. It's daunting because they bragged about getting people into better places and more resources. They need to be reported to the federal government as the state is a crude joke when it comes to any kind of enforcement. Normally I urge people suffering mental illness to please seek help but with places like these where you basically help them more than they help you, my hope in help is dead. It's genuinely better to be dead. I can't take anymore false hope and deception.

Response from the ownerInvalid relative date format:
Hello,<br> <br>We are troubled by your review and wish to speak with you at your earliest convenience. If you are experiencing a mental health or emotional crisis, please contact Colorado Crisis Services at 844-493-TALK (8255) or text "Talk" to 38255.<br> <br>We take your concerns very seriously and we would like to speak with you to understand the situation better and look for an appropriate remedy. Please contact our Client Experience team directly at CEX@AuroraMHR.org.<br> <br>Alternatively, you may file a grievance with our Client Grievance Line by calling (303) 617-2343.<br> <br>Sincerely,<br>The AMHR Team
Stacie
1 month ago
1

If I could give it a goose egg I would. Why is there a stigma surrounding mental health?! Why must one be depressed to go to counseling?! Why ask a series of questions every time you meet with somebody?! I plead the fifth! No I'm not going to take my own life because I asked for counseling. So ridiculous! I blocked you! I will NEVER ask for counseling again!

Response from the ownerInvalid relative date format:
Hello Stacie,<br> <br>We are disappointed to hear that you have had a negative experience with our organization. There are many reasons why a person may seek counseling, and they are all valid. We hope that we have not led you to believe otherwise, and we sincerely apologize if that is the case. We understand how difficult asking for help can be and we encourage you to continue to reach out if you feel the need.<br> <br>We would like the opportunity to learn more about your experience to see if there is anything we can do to remedy the situation and ensure this sort of thing doesn't happen again. Please contact our Client Experience team directly at CEX@AuroraMHR.org.<br> <br>Sincerely,<br>The AMHR Team
Christian Carranza
1 month ago
1

They rescheduled appointment on my client only to miss appointment they made. I have called and now left 4 messages to get explanation and new appointment. No call back as of yet and its now going on a week…do better Aurora Mental Health. Your clients deserves better .

Response from the ownerInvalid relative date format:
Hello Christian,<br> <br>We are concerned by your review and would like the opportunity to address this issue as soon as possible. We sincerely apologize to you and your client for the difficulty you have experienced in getting an appointment at our center.<br> <br>Please contact our Client Experience team directly at CEX@AuroraMHR.org so we can investigate and resolve this issue as soon as possible.<br> <br>Regards,<br>The AMHR Team
Afton Carroll
3 months ago
5

Just did a walk in intake so far. The staff member Ian was exceptionally helpful, and polite, and a very kind and professional man..my boyfriend and I showed up ad walk ins just after working on cars all.day we were a bit messy. Ian didn't change his behavior towards us though. He was still very professional and spoke.to us the same way he spoke to all the other clients That's rare.. So far we love this place...

Response from the ownerInvalid relative date format:
Thank you so much for the positive review, Afton! We are very pleased to hear that Ian was so helpful and professional. We wish you the best of luck with treatment and please don't hesitate to reach out if you have any concerns along the way.<br><br>Sincerely,<br>The AMHR Team
Renee
3 months ago
3

You need to be careful of the staff in different areas one in community connections and the other staff are on the third floor the ones one the third floor talk about the consumers in front of other consumers and one gets all worked up because they are inappropriate and to involved in consumer care

Response from the ownerInvalid relative date format:
Hello Renee,<br> <br>We're concerned by your review regarding the need to be careful of our staff. We take these matters very seriously and we would greatly appreciate it if you would contact us directly so we can look into this in further detail.<br> <br>Please email our Client Experience team at CEX@AuroraMHR.org at your earliest convenience.<br> <br>Regards,<br>The AMHR Team
Jackson Dillon
5 months ago
1

Unprofessional and rude staff for a place that is suppose to be helping those in need.

Response from the ownerInvalid relative date format:
Hello Jackson,<br> <br>We are concerned by your review. We hold ourselves to a high standard of professionalism and care, and we apologize for falling short of your expectations. If you would please contact us directly, we would appreciate the opportunity to learn from your experience and make things right. Please email us at your earliest convenience at CEX@AuroraMHR.org.<br> <br>Warmly,<br>The AMHR Team
Sarah Busskohl
5 months ago
1

Not helpful! Called and told they only take Medicare & Medicaid patients. Asked if there were other resources/referrals and told to call my insurance company.

Response from the ownerInvalid relative date format:
Hello Sarah,<br> <br>We are sorry to hear that you had such a difficult time with our center. AMHR accepts most major commercial insurance. We also offer a sliding fee scale for patients without coverage, which you can view on our website at https://www.auroramhr.org/get-help/insurance/<br> <br>If you're comfortable reaching out, we would like to hear more about your experience to better understand how we can improve. Please contact us directly at CEX@auroramhr.org.<br> <br>Regards,<br>The AMHR Team
Luna Novoa
5 months ago
1

Places like this are the reason people take their lives. Extremely dismissive staff, unkind and uncaring individuals with no concern for people’s safety or wellbeing. Will gladly and happily rip you off of medication that’s been helping you cold turkey, absolutely no regard to people’s safety and all about $$$, absolutely awful place.

Response from the ownerInvalid relative date format:
Hello Luna,<br> <br>We are very concerned by your comments regarding your experience at our center. It is important to us that every client feels valued and is treated with kindness under our care. We regret if we have failed to meet that standard with you.<br> <br>Finding the right treatment plan can be a difficult process. Each client's circumstances are different, and our goal is to find solution solutions that work best for each individual.<br> <br>We would like to look further into your experience to see if there's anything we can do to improve. Please contact us directly at CEX@auroramhr.org.<br> <br>Regards,<br>The AMHR Team
Laura Ayala
5 months ago
4

I first would like to say this is not a reflection on the professionals that work here. They are all amazing. Calling to get a hold of your provider is a different story. First I go through the main office, go through the series of questions on who I am, my son, my address just to be transfered to where I get a voice mail saying to leave message. Who knows when I'll get a call back and if I miss that call back I have to go through the process all over again. It never was like this before covid. I spoke to a person straight from that office. If it wasn't for my sons doctor I would have found someone new. Oh and don't even get me started with billing. She has no clue what I'm talking about and I just wanted receipts sent to my email.

Response from the ownerInvalid relative date format:
Hi Laura,<br> <br>We appreciate your feedback regarding our intake and billing processes and we apologize for the difficulty you have experienced with our center. This is obviously not the experience we wish to deliver to our clients and we would like to learn more about how we can improve.<br> <br>Please reach out to us by email at CEX@AuroraMHR.org so that we can discuss these issues in more detail.<br> <br>Regards,<br>The AMHR Team
Tony King
7 months ago
1

I have a hard time with my psychiatrist every time I tell them Im having symptoms of a medication or I don't wanna take something they force me too keep taking I don't like this mental health clinic at all it's not a good place to go to

Response from the ownerInvalid relative date format:
Hello Tony,<br> <br>We are disappointed to hear that we have fallen short of your expectations. Finding the right treatment plan can be a difficult process. Each client's circumstances are different, and our goal is to find solutions that work best for each individual.<br> <br>We would like to look further into your experience to see if there's anything we can do to improve. Please contact us directly at CEX@auroramhr.org.<br> <br>Regards,<br>The AMHR Team
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