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Cherokee Health Systems

815 West 5th North Street Morristown, TN 37814
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Cherokee Health Systems TN 37814

About Cherokee Health Systems

Cherokee Health Systems provides behavioral health treatment in Morristown, Tennessee. They offer a full range of mental health services using a whole-person approach to treatment that addresses the mind and the body. They work with you to develop personal health goals and then create a treatment plan to help you reach those goals. During the program you’ll also receive help with work related resources such as developing a resume and completing job applications.

Telehealth Treatment Program

They provide substance use disorder treatment for adults that includes individual, group, family and couple psychotherapy. Their structured outpatient treatment plan is provided over Zoom and lasts for eight weeks following an abstinence model. This means that before entering the program you must go through a withdrawal program and achieve sobriety.

Certified Peer Support

You also have access to a health recovery group which is a peer led program that helps you gain wellness skills and supports your recovery journey. Peer leaders must have personal experience and complete training by the Department of Mental Health to be certified as peer support leaders. Peer support can help meet some of your needs for substance use disorder recovery.

MAT for Opioid Use Disorder

They also provide medication assisted treatment (MAT) if you are recovering from an opioid use disorder. Medications might include buprenorphine and naltrexone which are used alongside behavioral health services. You must be 18 years and over to be eligible for the program.

Latest Reviews

Robert Frayer
3 months ago on Google
1
They blamed the side effects of lamictol on my COPD and nearly killed me after keeping me bed ridden for several years. I was also on a Statin which caused me to cramp so bad that it practically crippled me, they kept playing games about changing it and finally had a nurse call me early in the morning and yelling at me sitting some nonsense about how a lamotragine isnt a Statin knowing good and well those were two different complaints, taunting me with threats of being dropped as a patient. YOU WILL BE HEARING FROM MY ATTORNEY.
Teresa Maynard
4 months ago on Google
5
I'm a new patient but I was very pleased with my visit
Heather Sharpless
4 months ago on Google
5
They're awesome and helpful.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Accepted Insurance

Cherokee Health Systems works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

TennCare

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

The IOP is a 12 week program for adults with alcohol and other drug addictions. The IOP curriculum is comprehensive and based on cognitive behavioral therapy, motivational interviewing, and family systems theory. The patients also have access to anger management groups, aftercare groups and many behavioral health treatment groups also including dialectical behavioral health.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When your day-to-day life is taken over by drug use, this is known as substance use disorder. If you abruptly stop using your drug of choice, you experience withdrawal symptoms. To overcome this cycle, professional drug rehab in Tennessee is usually needed.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Parinda Khatri, PhD

CEO

Suzanne Bailey, PsyD

COO

Andy Rhea, MBA

CFO

Larry Rector, CPA

VP of Finance

Karen Carpenter, MBA

VP of Strategic Human Resources

Gail Reilly, MD

VP of Medical Services

Brad Carter, MD

Associate VP of Primary Care Services

Cindy Perry, MD

VP of Psychiatric Services

Contact Information

Building icon

815 West 5th North Street
Morristown, TN 37814

Fact checked and written by:
Gayle Morris, BSN, MSN
Edited by:
Kerry Nenn, BSW

Reviews of Cherokee Health Systems

4.17/5 (101 reviews)
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Reviews

1

They don't respect my privacy, the doctors were not helpful in the least, my guardian made my depression rise instead of healing, they don't care about the health of people and don't treat them as human beings but as a number the only thing that worries them is the money of ... Read More

Reviewed on 1/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.2 (100 reviews)
Margo Wolford
1 month ago
5

jean andrews
2 months ago
5

Stephanie Mize
2 months ago
5

Cherokee Heath has been my mental health management for many years. I feel that I have the best therapist ever! (Jodi Fletcher). She meets all of my needs and she completely understands me. She listens to my issues and concerns and gives me sound advice. Cherokee is a great place and they will meet all of a persons needs, mental and physical!

Response from the ownerInvalid relative date format:
We are glad to hear of your positive experience. Thank you for sharing!
Elisa Banda
2 months ago
5

I recently visited the Cherokee facility in Morristown and I am so happy to have become a patient. The Health Center staff are very professional and courteous. The Dr.s are also top notch. I am so glad that I found this Health Center, it is all positive as far as I'm concerned. I wish that I had come across them 2 years ago. I definitely recommend this facility to anyone needing medical care.

Response from the ownerInvalid relative date format:
Thank you for sharing Elisa! We're glad you enjoyed your experience.
Laura
2 months ago
1

Front desk is very rude.

Lisa Danner
3 months ago
5

Dr. Gentry is very sweet person. She spends time with you discussing and suggesting ideas for medications and ideas on treating your illness. She is always on time and listens to me.

Response from the ownerInvalid relative date format:
Thank you, Lisa! This is great feedback.
Andy Spurling
3 months ago
5

I have never been treated as great as the staff treated me here. Also the comfort that they have made sure that a client experiences while getting tests done is far above anywhere I have ever been before for tests.

Lori Miller
3 months ago
5

Very helpful and insightful.

Robert Frayer
3 months ago
1

They blamed the side effects of lamictol on my COPD and nearly killed me after keeping me bed ridden for several years. I was also on a Statin which caused me to cramp so bad that it practically crippled me, they kept playing games about changing it and finally had a nurse call me early in the morning and yelling at me sitting some nonsense about how a lamotragine isnt a Statin knowing good and well those were two different complaints, taunting me with threats of being dropped as a patient. YOU WILL BE HEARING FROM MY ATTORNEY.

Teresa Maynard
4 months ago
5

I'm a new patient but I was very pleased with my visit

Heather Sharpless
4 months ago
5

They're awesome and helpful.

Sean Fife
4 months ago
5

Thoughtfull and understanding of mental health issues

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