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Christian Community Health Center

9718 South Halsted Street Chicago, IL 60628
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Christian Community Health Center IL 60628

About Christian Community Health Center

The Christian Community Health Center is an organization with several outpatient clinics in Chicago, Illinois. They have many different services including drug and alcohol addiction treatment and mental health care. They serve adult clients along with kids and teens, and they can also help people with co-occurring addiction and mental illness.

Most of your treatment here will be individual therapy and group therapy, but they’ll customize your program to what you need for recovery. They’ll take you through an assessment to get to the root of what is contributing to your addiction, and they can also refer you to further psychiatric treatment such as psychiatric medications. They can also offer addiction medications in some cases, to lower your physical symptoms and cravings.

I was glad to see that they take a personalized approach here and use trauma informed care throughout your treatment. They have specialized treatment for any specific issues you’re dealing with such as postpartum depression, anxiety or grieving. Plus they have other medical services here like primary care and women’s health, along with community support services like housing assistance and social services.

While clients here are typically happy with the treatment they receive they do say that the scheduling and administration here has some issues. They have long wait times for appointments and clients have trouble getting answers over the phone.

Latest Reviews

Kimberly Marquez
2 months ago on Google
1
Horrible experience for my first OBGYN appointment!!!! The staff is unorganized and rude the doctor didn t take my appointment serious didn t ask important questions or make me feel like I was in good hands or my bby. I had a bby 10 years ago so maybe things have changed but I m 10-12 weeks pregnant and they considered me a walk-in for an ultrasound when I thought your initial appointment you would want to do blood work and an ultrasound!!!
zyire sanders
2 months ago on Google
1
this place is horrible. the nurses were flirting with my 19 year old boyfriend. Some woman named Karla said that he reminds her of her husband and he asked her what does she mean by that & she said don t worry about it. then she continued to say what s my name in a inappropriate way as she was injecting his medicine. just weird & they were too old to be doing that.
Jonathan Anciani
3 months ago on Google
1
It's not a very nice place or one where you feel comfortable! They have good doctors but the customer service is awful. Your medications never arrive and they don't schedule an appointment for you. No one answers the lines. It's very difficult to talk to someone unless you go to the place. I regret having changed to them. Sometimes it's better to know the devil than the devil you don't!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Location

Accepted Insurance

Christian Community Health Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs provide a full continuum of care for clients who are exiting inpatient treatment. Though outpatient care is often considered an element of drug rehab aftercare, services typically continue for the remainder of the clients' life and long after formal treatment is completed. Clients work with their case managers and care team to formulate a customized portfolio of medical, mental health, and social service resources designed to evolve as the client's needs change.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
heart-hands iconIntervention Services
Loved ones can utilize a drug intervention in Illinois to help with addressing a family member's problematic substance use. The goal of the intervention is to educate the individual about the negative effects of their substance use and encourage them to accept professional treatment. Intervention services can help families initiate this conversation and plan appropriate follow-up care, such as inpatient or outpatient rehab.
medically-assisted-detox iconMedically Assisted Detox
During the medically supervised detox process, licensed medical professionals monitor your vitals and administer medications meant to help alleviate the physical symptoms of withdrawal. The process can take between five and seven days, although the actual length depends on your individual needs. In most cases, medically assisted detox is partially, if not fully, covered by insurance.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Illinois is designed to help people recover from addiction to a number of substances. The length of each program and its intensity tend to vary, and the plan of care is based on your individual needs.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy provides you with a safe and supportive environment so you can address a traumatic experience. Your therapist helps guide you to understand your emotional, mental, and physical responses while developing healthier coping skills. This helps to improve your emotional resilience and ability to function in the community.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Kenneth Burnett, MHSA

CEO

Dr. Ronald Hickombottom, MD

Medical Director

Jamie Dornfeld, MBA

COO

Pasue Mahan, LPN, BHA

Chief Clinical Officer

Melissa Fentress, MBA, MA

CFO

Lisa Brock, MSHR

Director of Human Resources

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Illinois

Contact Information

Phone icon (773) 233-4100
Building icon

9718 South Halsted Street
Chicago, IL 60628

Fact checked and written by:
Nikki Wisher, BA
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Chicago

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Reviews of Christian Community Health Center

2.29/5 (101 reviews)
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Reviews

1.5

People that work here are often rude and disrespectful. Another inconvenient here are the long waits for scheduling an appointment and then the long wait to get attended.

Reviewed on 11/28/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (100 reviews)
Faith Alexis Jackson
1 month ago
1

I came to get a blood Tb test. It says that they accept Walk ins and appointments and was immediately told they weren’t taking any new patients without any solutions.

Kimberly Marquez
2 months ago
1

Horrible experience for my first OBGYN appointment!!!! The staff is unorganized and rude the doctor didn’t take my appointment serious didn’t ask important questions or make me feel like I was in good hands or my bby. I had a bby 10 years ago so maybe things have changed but I’m 10-12 weeks pregnant and they considered me a walk-in for an ultrasound when I thought your initial appointment you would want to do blood work and an ultrasound!!!

zyire sanders
2 months ago
1

this place is horrible. the nurses were flirting with my 19 year old boyfriend. Some woman named Karla said that he reminds her of her husband and he asked her what does she mean by that & she said don’t worry about it. then she continued to say “what’s my name” in a inappropriate way as she was injecting his medicine. just weird & they were too old to be doing that.

Jonathan Anciani
3 months ago
1

It's not a very nice place or one where you feel comfortable! They have good doctors but the customer service is awful. Your medications never arrive and they don't schedule an appointment for you. No one answers the lines. It's very difficult to talk to someone unless you go to the place. I regret having changed to them. Sometimes it's better to know the devil than the devil you don't!

Lisa Brock
4 months ago
1

Lavita Grays
4 months ago
3

They take to long even if you have appointments that don’t make sense to me

Crazy Lola
4 months ago
1

Do not use the dental office at this location. Sonrisa family dental. The dentist’s here does nothing but routine cleaning. Everything else needs a referral out and the equipment is outdated. Avoid them at all costs

Liliana herrera
6 months ago
1

I came at 10am I check in my appointment was at 1045 it's 11:18 I went to ask to the lazy lady working infront of the desk she just check in . Is just because I am hispanic.

Charles Hardin
6 months ago
4

Doctor Hickombottom is the absolute best physician I have found in years. He takes the time to listen to you and his bedside manner is warm and inviting. The healthcare center itself is clean and was running efficiently the day I visited. The reason I gave this facility 4/5 stars is for two reasons. The first is that the patient portal accessed via their website has a message section to requests refills. I messaged twice using the system and no one ever messaged back which tells me that no one is monitoring the patient portal. That prompted me to call the facility and press the button that says medication refills which again no one answers and the VM box is not available to leave a message. I finally had to call and select the make or cancel appointments option and the lady took my information down and said the doctor would call me back. The doctor never called me back however I received a text from Walgreens stating that my prescription was ready for pickup. So the bottom line is that the lack of efficiency in communication is severely in need of an overhaul. That being said I will continue to be a patient of this facility because Dr Hickombottom practices there.

Jackie Alexander
7 months ago
5

I had a dentist appointment and it was fabulous doctor it was great answered all my questions made me very comfortable I'm going back tomorrow for my follow up

Kiesha Holder
7 months ago
1

Everytime I come to the place I have an appointment scheduled and I’m never seen until 2 hours later . This is crazy and has been going on for years and need to be fixed

Jay Bee
8 months ago
2

Medication I haven't had many issues with the medical care itself but the PHARMACY customer service is HORRIBLE sometimes. I have been trying to get my prescribed medication, one in particular, for the past mnth. I honestly feel that I am being racially profiled due to the fact that it is a controlled substance. The pharmacist (whose either Indian or Middle Eastern) always gives me the run around and blatantly calls out the classification of the medication in a room full of people which I'm sure is a HIPAA violation. I have a valid prescription from the doctor that is from the same facility and she always fill the other medications on the same prescription so I can't understand what the problem is. Last month I had the prescription but didn't have my ID and she wouldn't accept the picture I had in my phone as proof (somewhat understandable, even though she gave me the other meds). Came back 2wks later with the ID and she told me she didn't have it at all and would have to order it! How, when she already claimed to have had it? I have long term issues so I need my medication. I have asked to speak with a pharmacy manager but she says she's the manager. HOW FAR SHALL I TAKE THIS?

Response from the ownerInvalid relative date format:
Thank you for your feedback. We are so sorry that you are unhappy with your experience. CCHC takes great pride in quality care and customer service. We will conduct an inquiry into this matter. Please contact us at social@cchc1.org and we will further assist you!
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