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Crossroads Treatment Center of Northwest Georgia

4083 Cloud Springs Road Ringgold, GA 30736
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Top 10 Rehab In Ringgold
Crossroads Treatment Center of Northwest Georgia GA 30736

About Crossroads Treatment Center of Northwest Georgia

Crossroads Treatment Center of Northwest Georgia has a clinic in Ringgold, Georgia. It’s a methadone clinic that specializes in medication assisted treatment for drug addictions and mental health issues. Their outpatient programs are for adults. They accept Medicare and Medicaid.

They’ve been helping clients since 2005. Basically, you make appointments to get doses of Suboxone and methadone to help with your cravings and withdrawals. It’s a tapered program which means your doses will get smaller as you progress. That way, your addiction becomes more manageable, and it’s safer than going cold turkey.

Along the way you’ll also receive counseling in groups and on an individual basis. You’ll understand your addiction and be able to come up with newer and better ways to cope. They will give you tips on how to handle your triggers and plan for your aftercare when you graduate the program. The whole process can take about 12 months.

Latest Reviews

Easy
2 months ago on Google
5
Edit: April 2025 - They have finally gotten enough dosing nurses in the past few months so i felt it was fair to update my review and score. The other update is that Alicia is no longer my counselor. It has been Kimberly for at least 2 years now and she is Amazing! With that said ive left the original review as is for anyone to read.The bad rating is for whoever runs the company.Heres why: The employees are great. With maybe one or two exceptions everyone who works there does a GREAT job. From Joy at the cash office to Jen doing all purpose everything, to Alicia counseling, to Dr. Adeshina, to the dosing nurses. Sadly there are only 3 dosing nurses now. 4 when they pull someone back thats transitioning to counselor.There needs to be AT LEAST 4 dosing nurses a day if not 5. Also each counselor has at least 60 patients. I was told one has 80 now.It costs 13 a day for medicine. Thats 364 per month. Since there are 10 counselors if not more that means there are 600 patients at a minimum. Do the math 600 multiplied by 364. Thats 2.6 million a year, on the low end, in revenue.The employees need to be paid more! If they were it wouldnt be constantly short of dosing nurses. It seems like half of the ones hired dont even stay for s year. Some just walk out on the place. There should be more counselors as well.Whoever owns the place can afford to pay more. Since the owners dont even work there just collect money from the workers. Since capitalism is basically a pyramid scheme but thats for another time and place.Most of us patients would even gladly pay more money if it meant getting and keeping more employees.Its not convenient to have to spend an hour and twenty minutes to dose like today. Or even a half hour to 45 minutes most other days.Get it together owners of crossroads. If you dont people will leave and wont come back. There are plenty of other options now and outside of volunteer clinic they are all better. At least as far as how much time you have to spend there.Its not hard. Ive been to another state where you are never there more than 5 minutes. You pay weekly so its no daily line there. They call ur number to one of 3 dosing windows 5 feet away thru a door. The dosing nurses asks your social and last name and then hands you a cup of your dose and you leave.Get it fixed soon. Your patients deserve it and your workers are amazing and over worked and deserve better pay.
Response from the owner2 months ago
Thank you so much for your review! We're proud to make a positive difference in your life.
Heather Norton
4 months ago on Google
5
I am so grateful for crossroads. I moved to Chattanooga for a job opportunity and I decided to go to crossroads as I had 6 yrs in recovery on suboxone but It got to where I couldn t afford the doctor and the medication. When I started i crossroads I was ready to make real change and work on my self and all of my issues that caused me to use. Little by little I started to feel like me but a better me. After about 2 months in treatment I started a small construction business. Knowing absolutely nothing about it but I succeeded and became very successful. I start making really good money and I expressed to my counselor that if I had been in control of that amount of money I would have been dead but instead I became responsible I started paying bills and doing things that I had dreamed of being able to do but was never quite able too. Crossroads has helped me have a whole new life an amazing life. I started making Amends to everyone I had hurt unless it would have caused more harm. One by one I fixed relationships that had been broken for 15-16 years. I am so thankful for crossroads. I have never been able to talk to counselors without feeling judged or embarrassed but here I was able to open up and talk about everything. This place is amazing. I have never met people that where actually in this line of work to help but they are. And joy, Jenn, the doc , the nurses and counselors they all make it possible. 10 out of 10 for sure and I recommend them to anyone I come in contact with that needs help. My husband passed away unexpectedly January 4th of 2024 and my counselor helped me through it to the best of her ability. Before I came here had that happened I would have totally relapsed and given up on life. I ll stop going on but they are amazing.
Response from the owner5 days ago
Thank you so much for your review! We're proud to make a positive difference in your life.
Donald Stephens
4 months ago on Google
5
My experience at this place has been good but be mindful that most counselors are great but there are a couple there that really do not seem to care so if your gut tells you early on that you should get a new one defiantly do that and always pray ask for guidance and strength for the Heavenly Father is always there for each of us. Happy New Year be safe and keep the faith.
Response from the owner2 years ago
Hi, Donald. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
12-step icon12-Step
12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

A quality drug rehab in Georgia can help you overcome addiction. This environment is designed to help you address the complex issues contributing to drug dependence. The goal of treatment is to give you the tools you need to make a full recovery.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Amenities

  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Rupert McCormac IV, MD

Founder and CEO

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 238381

Contact Information

Phone icon (800) 805-6989
Building icon

4083 Cloud Springs Road
Ringgold, GA 30736

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Ringgold

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Reviews of Crossroads Treatment Center of Northwest Georgia

4.4/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.4 (100 reviews)
Scott Wheeler
3 weeks ago
5

Crossroads is a great place to go for Treatment of addiction. The staff are very organized, compassionate, and professional. They really listen and they treat you as an individual instead of lumping you into a group of addicts. Every case is different. There are some who come, take medication to help with withdrawals and are then winged off within a matter of months. Some, come because they were given a lot of pain meds to treat pain. So, they still have the pain, so they may stay on a Medication for a longer period. Every person has a Treatment Plan, is Drug Tested, have Random Bottle Checks, see a Dr, and have their own Counselor. I recommend Crossroads because there are a lot of places popping up, but Crossroads has been here for years and years.

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your review! We are committed to delivering compassionate care.
Amanda Bates
4 weeks ago
5

This clinic is amazing and I would tell anyone that's really tired of living that horrible life of addiction to consider checking this place out. If you are really ready to help yourself then they are ready to help you, the counselors are amazing as is all of the staff!!! Thank you Crossroads and all of the people who put up with us everyday ♡♡♡

Response from the ownerInvalid relative date format:
Thank you for taking the time to rate us! Your review helps others find the care they need. Thank you!
Easy
2 months ago
5

Edit: April 2025 - They have finally gotten enough dosing nurses in the past few months so i felt it was fair to update my review and score. The other update is that Alicia is no longer my counselor. It has been Kimberly for at least 2 years now and she is Amazing! With that said ive left the original review as is for anyone to read. The bad rating is for whoever runs the company. Heres why: The employees are great. With maybe one or two exceptions everyone who works there does a GREAT job. From Joy at the cash office to Jen doing all purpose everything, to Alicia counseling, to Dr. Adeshina, to the dosing nurses. Sadly there are only 3 dosing nurses now. 4 when they pull someone back thats transitioning to counselor. There needs to be AT LEAST 4 dosing nurses a day if not 5. Also each counselor has at least 60 patients. I was told one has 80 now. It costs 13 a day for medicine. Thats 364 per month. Since there are 10 counselors if not more that means there are 600 patients at a minimum. Do the math 600 multiplied by 364. Thats 2.6 million a year, on the low end, in revenue. The employees need to be paid more! If they were it wouldnt be constantly short of dosing nurses. It seems like half of the ones hired dont even stay for s year. Some just walk out on the place. There should be more counselors as well. Whoever owns the place can afford to pay more. Since the owners dont even work there just collect money from the workers. Since capitalism is basically a pyramid scheme but thats for another time and place. Most of us patients would even gladly pay more money if it meant getting and keeping more employees. Its not convenient to have to spend an hour and twenty minutes to dose like today. Or even a half hour to 45 minutes most other days. Get it together owners of crossroads. If you dont people will leave and wont come back. There are plenty of other options now and outside of volunteer clinic they are all better. At least as far as how much time you have to spend there. Its not hard. Ive been to another state where you are never there more than 5 minutes. You pay weekly so its no daily line there. They call ur number to one of 3 dosing windows 5 feet away thru a door. The dosing nurses asks your social and last name and then hands you a cup of your dose and you leave. Get it fixed soon. Your patients deserve it and your workers are amazing and over worked and deserve better pay.

Response from the ownerInvalid relative date format:
Thank you so much for your review! We're proud to make a positive difference in your life.
Amber Cameron
3 months ago
5

Response from the owner3 months ago
Thank you for taking the time to leave a review!
Donald Stephens
4 months ago
5

My experience at this place has been good but be mindful that most counselors are great but there are a couple there that really do not seem to care so if your gut tells you early on that you should get a new one defiantly do that and always pray ask for guidance and strength for the Heavenly Father is always there for each of us. Happy New Year be safe and keep the faith.

Response from the ownerInvalid relative date format:
Hi, Donald. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
Nina Whiddon
4 months ago
5

My overall opinion of Crossroads is a really good one. My counselor is helpful, easy to talk to, and available to me whenever I've needed her. She makes me feel that she cares and I'm very fortunate to have the same one for as long as I have had her. All the staff are so genuine and seeing Joy brings a smile to my face. She has always treated me so well and has never made me feel ashamed of myself. Now that they have hired 3 wonderful nurses, the dosing windows are always moving and it's usually not very long wait to be seen. I would recommend this place over any other around. They always put us first to make sure we get what we need from them. Like this weather has been challenging and I was able to get enough medication to ensure my needs and not have to come in during any bad weather days.

Response from the ownerInvalid relative date format:
Thank you for taking the time to rate us! Your review helps others find the care they need. Thank you!
Heather Norton
4 months ago
5

I am so grateful for crossroads. I moved to Chattanooga for a job opportunity and I decided to go to crossroads as I had 6 yrs in recovery on suboxone but It got to where I couldn’t afford the doctor and the medication. When I started i crossroads I was ready to make real change and work on my self and all of my issues that caused me to use. Little by little I started to feel like me but a better me. After about 2 months in treatment I started a small construction business. Knowing absolutely nothing about it but I succeeded and became very successful. I start making really good money and I expressed to my counselor that if I had been in control of that amount of money I would have been dead but instead I became responsible I started paying bills and doing things that I had dreamed of being able to do but was never quite able too. Crossroads has helped me have a whole new life an amazing life. I started making Amends to everyone I had hurt unless it would have caused more harm. One by one I fixed relationships that had been broken for 15-16 years. I am so thankful for crossroads. I have never been able to talk to counselors without feeling judged or embarrassed but here I was able to open up and talk about everything. This place is amazing. I have never met people that where actually in this line of work to help but they are. And joy, Jenn, the doc , the nurses and counselors they all make it possible. 10 out of 10 for sure and I recommend them to anyone I come in contact with that needs help. My husband passed away unexpectedly January 4th of 2024 and my counselor helped me through it to the best of her ability. Before I came here had that happened I would have totally relapsed and given up on life. I’ll stop going on but they are amazing. ❤️😊

Response from the ownerInvalid relative date format:
Thank you so much for your review! We're proud to make a positive difference in your life.
Brandon Huntton
6 months ago
5

Response from the owner6 months ago
Thanks for the review!
KRACKA MAC
6 months ago
5

This place has helped me tremendously. Probably saved my life. I have a great counselor and the staff has been nothing but kind to me. It's changed over time but for the better!

Response from the ownerInvalid relative date format:
Your feedback is truly appreciated. Thank you so much for the review!
Krysta Reagan
6 months ago
5

Absolutely love this place I am not an easy person to deal with but crossroads makes me feel great about myself every single time here recently I had a setback and I was so ashamed to go in there but I did anyways and they made me feel right at home I have issues understanding my insurance it once lapsed and I didn't have insurance they sat there and helped me get insurance so that my medication and appointments was covered I highly recommend crossroads to everybody whether you're a methadone user or a Suboxone or anything in recovery This is the place to go!!! I met some wonderful people here I went through a lot of trauma in my life and I can absolutely say that this place actually cares they don't just go to work for a check they go to work because they want to thank you crossroads for helping me save my life

Response from the ownerInvalid relative date format:
Thank you for taking the time to share your review! We are committed to delivering compassionate care.
Katherine Kelley
6 months ago
5

Great treatment center with staff that cares. It has been a great experience and super grateful for Crossroads <3

Response from the ownerInvalid relative date format:
Thank you for taking the time to rate us! Your review helps others find the care they need. Thank you!
Russell Jones
6 months ago
5

I come all the way to Ringgold from Knoxville, TN to get methadone here. I used to go to BHG. This is by far the best clinic I have ever been to. Seems like everyone here is doing this job because they really care as opposed to a paycheck. I tell everyone that I speak to about how awesome crossroads is. Saved my life

Response from the ownerInvalid relative date format:
Thank you so much for your review! We're proud to make a positive difference in your life.
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