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Nexus Family Healing

Gerard Family Healing

1111 28th Street NE Austin, MN 55912
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Gerard Academy MN 55912

About Nexus Family Healing

Gerard Academy is located in a private, homey setting offering ample opportunities for outdoor recreation and relaxation. The campus features community gardens and comfortable common areas, as well as a state accredited K through 12 day school. The grounds are located adjacent to a nature preserve, and wildlife can frequently be seen on the center’s property.

The inpatient program is designed to help individuals achieve recovery through mental, emotional, and physical wellness. Children and their families receive trauma informed, CBT based individual, group, and family counseling. Evidence based complementary approaches like EMDR are available to support trauma recovery. Education and life skills development are also prioritized to support long term health and sobriety. Courses are offered in self care, coping, problem solving, communication, relapse prevention, and family and community reintegration.

When clients complete treatment, aftercare services provide ongoing support. This continuing care can include academic and vocational training and transitional support. Social services, medical and mental health, and addiction recovery referrals are also provided to facilitate clients’ successful reintegration into their home community.

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Lauren Larson
3 weeks ago on Google
1
I went here when I was 15 and only had a 9 month stay. I’m still working through the trauma from HERE. Most of the people I stayed in contact with never made it out of the bad place they were in! I saw the most unprofessional people being hired while other staff STRUGGLED due to the dorms being SO overcrowded and Dysregulation. Gerards hiring process does NOT have an accurate screening (I watched as a staff member casually scroll through pornographic Material) I Living with 14 other girls dealing with similar issues and the Environment was so toxicIt made everyone worse and STRAINED ALL THE STAFF. I’m in college now and I’m STILL trying to work through the ptsd, Please look elsewhere and do your research? This place will not benefit your child! DHS has investigated them to research! This place will make your child WORSE do your own research and find a place to benefit them the most. Nexus Gerrard failed me and all the other children that went there.
Response from the owner1 week ago
Hi Lauren,
We are sorry you did not find your experience beneficial. The work we do is critical to those struggling with mental health and behavioral challenges and we have strong policies in place to ensure we are creating a safe, trauma-informed environment for those in care. If you would like to share more about your experience, please reach out to ndudycha@nexusfamilyhealing.org.
Night Sky
1 month ago on Google
1
I was treated here when I 15 years old, and while some of the staff while I was there was some staff who genuinely cared about the kids, and their saftey, they got fired, while i was there, FOR caring too much, and getting to involved with the children's feelings. Not to mention there was a staff member arrested for abuse, they where arrested while I was still there, and while I was there, I was attacked by another peer, and I was the one slammed against a wall, where my lip was split open, and the girl who attacked me, was STILL punching me over the staffs shoulder, when all I was doing was trying to push her away from me. Did I get medical attention for the split lip the staff gave me when they slammed me against the wall as he called me a disappointment, and made my blood spray against the wall? No. I was REFUSED medical treatment, and despite having braces, they refused to take me to any Ortho appointments because "it's to far and my father's job" when they KNEW from my therapy appointments appointments that my father was the reason for my mental health decline. The only thing this company "cares" about healing is the holes in their pockets as they scam you into believing they can "heal" your child. The only thing that will heal your kids is you LISTENING to them when they tell you what's wrong and not dismissing them, or treating them like they're the cause of all YOUR problems! Instead of shipping your kids off to a place with people who will only worsen their mental state, there is a 2.5 star review for a reason. They're just lucky it's been too long for me to sue. Sincerely, Ex Patient. Triniti Edwards
Response from the owner1 week ago
Triniti,
Thank you for your feedback. The safety of our clients and our employees is our top priority. We share all feedback with leadership teams to consistently assess and make changes to ensure a productive and nurturing environment for our clients. If you would like to talk further about your past experience, please email us at ndudycha@nexusfamilyhealing.org.
Ruthanna Miedema
1 month ago on Google
1
I stayed here for about 6 months from when I was 12-13 and that was ten years ago there is plenty of stuff that is wrong about this place they had aloud me to be bullied by other girls on my unit and by other kids in school you can’t get off property if you have permission from your therapist or psychiatrist or if you where going to an appointment or to see your family other then that you could never leave all you would be seeing all day is all the units and one little school I have stuff stolen from me and they would let the kid that stole it keep it and then take it away from me and if your a Christin there is no church on the property you don’t even sit and hear bible stories they just sing worship songs and call that good and it’s a staff for the academy that will lead it and they only do it when there up to it I would say that I was given the option less then three times when I was there and there are these little rooms you sit in if you are not following the rules they are very strict and I have been in there so called holds where yes I was misbehaving in this situation but it should have not happened in reference your supposed to raise your hand before leaving/entering or to speak at all story: I am in the unit room I ask to use the bathroom and I do get permission to go and then on my way there I get stopped by another staff and there like nope go back and raise your hand and ask me for permission and so I did but here is the other part if you leave the room without permission you are no longer allowed to go back in and so then I got mad and walked out and then the staff said something and it made me more mad and long story short they didn’t help much with the trauma I have from my childhood because I was abused by the staff there
Response from the owner1 week ago
Hi Ruthanna,
Thank you for your feedback. Creating a safe, supportive environment for those in our care is our top priority. We take all feedback seriously as we believe in continual improvement. If you would like to talk further about your past experience, please email us at ndudycha@nexusfamilyhealing.org.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Accepted Insurance

Nexus Family Healing works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff

Dr. Michelle K. Murray

CEO & President

Bobbi Kochevar

COO

Scott McGuire

CFO

Jennifer McIntosh

Chief Human Resources Officer

Contact Information

Building icon

1111 28th Street NE
Austin, MN 55912

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Rehab in Cities Near Austin

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Reviews of Nexus Family Healing

2.35/5 (62 reviews)
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5
16
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37

Reviews

1

Terrible place. Don’t allow your children to go here. They do the opposite of helping children.

Reviewed on 6/1/2019
1

I'd ever made the staff are untrained , they have to know more about the processes and they should be nicer.

Reviewed on 2/27/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.4 (60 reviews)
Mckenzie Sletten
1 week ago
1

Sophie Houston
2 weeks ago
1

Lauren Larson
3 weeks ago
1

I went here when I was 15 and only had a 9 month stay. I’m still working through the trauma from HERE. Most of the people I stayed in contact with never made it out of the bad place they were in! I saw the most unprofessional people being hired while other staff STRUGGLED due to the dorms being SO overcrowded and Dysregulation. Gerards hiring process does NOT have an accurate screening (I watched as a staff member casually scroll through pornographic Material) I Living with 14 other girls dealing with similar issues and the Environment was so toxicIt made everyone worse and STRAINED ALL THE STAFF. I’m in college now and I’m STILL trying to work through the ptsd, Please look elsewhere and do your research? This place will not benefit your child! DHS has investigated them to research! This place will make your child WORSE do your own research and find a place to benefit them the most. Nexus Gerrard failed me and all the other children that went there.

Response from the owner
Hi Lauren,
We are sorry you did not find your experience beneficial. The work we do is critical to those struggling with mental health and behavioral challenges and we have strong policies in place to ensure we are creating a safe, trauma-informed environment for those in care. If you would like to share more about your experience, please reach out to ndudycha@nexusfamilyhealing.org.
Night Sky
1 month ago
1

I was treated here when I 15 years old, and while some of the staff while I was there was some staff who genuinely cared about the kids, and their saftey, they got fired, while i was there, FOR caring too much, and getting to involved with the children's feelings. Not to mention there was a staff member arrested for abuse, they where arrested while I was still there, and while I was there, I was attacked by another peer, and I was the one slammed against a wall, where my lip was split open, and the girl who attacked me, was STILL punching me over the staffs shoulder, when all I was doing was trying to push her away from me. Did I get medical attention for the split lip the staff gave me when they slammed me against the wall as he called me a disappointment, and made my blood spray against the wall? No. I was REFUSED medical treatment, and despite having braces, they refused to take me to any Ortho appointments because "it's to far and my father's job" when they KNEW from my therapy appointments appointments that my father was the reason for my mental health decline. The only thing this company "cares" about healing is the holes in their pockets as they scam you into believing they can "heal" your child. The only thing that will heal your kids is you LISTENING to them when they tell you what's wrong and not dismissing them, or treating them like they're the cause of all YOUR problems! Instead of shipping your kids off to a place with people who will only worsen their mental state, there is a 2.5 star review for a reason. They're just lucky it's been too long for me to sue. Sincerely, Ex Patient. Triniti Edwards

Response from the owner
Triniti,
Thank you for your feedback. The safety of our clients and our employees is our top priority. We share all feedback with leadership teams to consistently assess and make changes to ensure a productive and nurturing environment for our clients. If you would like to talk further about your past experience, please email us at ndudycha@nexusfamilyhealing.org.
Ruthanna Miedema
1 month ago
1

I stayed here for about 6 months from when I was 12-13 and that was ten years ago there is plenty of stuff that is wrong about this place they had aloud me to be bullied by other girls on my unit and by other kids in school you can’t get off property if you have permission from your therapist or psychiatrist or if you where going to an appointment or to see your family other then that you could never leave all you would be seeing all day is all the units and one little school I have stuff stolen from me and they would let the kid that stole it keep it and then take it away from me and if your a Christin there is no church on the property you don’t even sit and hear bible stories they just sing worship songs and call that good and it’s a staff for the academy that will lead it and they only do it when there up to it I would say that I was given the option less then three times when I was there and there are these little rooms you sit in if you are not following the rules they are very strict and I have been in there so called holds where yes I was misbehaving in this situation but it should have not happened in reference your supposed to raise your hand before leaving/entering or to speak at all story: I am in the unit room I ask to use the bathroom and I do get permission to go and then on my way there I get stopped by another staff and there like nope go back and raise your hand and ask me for permission and so I did but here is the other part if you leave the room without permission you are no longer allowed to go back in and so then I got mad and walked out and then the staff said something and it made me more mad and long story short they didn’t help much with the trauma I have from my childhood because I was abused by the staff there

Response from the owner
Hi Ruthanna,
Thank you for your feedback. Creating a safe, supportive environment for those in our care is our top priority. We take all feedback seriously as we believe in continual improvement. If you would like to talk further about your past experience, please email us at ndudycha@nexusfamilyhealing.org.
Prim Rose
1 month ago
1

Becky Wehrmann
1 month ago
1

Chat Noirs Lady
1 month ago
1

Sarah Rogers
5 months ago
1

to any parent reviewing these reviews, please do not send your child here. you will regret it nothing positive has came out of this program, including the staff they are extremely negative, unprofessional and, uncaring about theses kids that are sent there to get help in the first place. One staff member got lube and a glove out and tried to scare my son saying that if he doesn’t give up whatever he has which they never found anything that he was going to find it himself. upon speaking to the supervisor regarding the situation, she said that staff is hired right off the streets with no training or qualifications. my son went through hell at this place, and I hope that you wouldn’t want your child to go through the same thing. This place should not be in business. . You can look at the reviews and the videos online. counseling sessions are a joke. They don’t even do counseling but say they did. My son got no help or counseling the whole time he was there.. if you want to do anything to help your child, this place is not the right place.

Response from the owner
Thank you for your sharing your experience. All feedback is reviewed for continual improvement. We are committed to a safe, trauma-informed environment for all – both the youth we serve and our employees. We take hiring protocol and care policies seriously. It is essential to our work and provides the best environment for youth struggling with mental and behavioral issues find a healthy path forward, even during the most challenging situations. Please reach out to ndudycha@nexusfamilyhealing.org if you would like to share more information about your experience.
Joshua
8 months ago
5

I was here in 1999 sentenced 2 - 24 months I did 11 months. It was my last stop. I had been in at least a dozen treatment centers over 8 years of being court order before this. I spent from 9 to 18 years old locked up and this is the only place that worked for me! I had life changing moments here and it was the best thing that could have ever happened to me. This place and it's counseling team saved my life!!!💗 I can not thank u enough. I recommend to all who need help. This is an amazing place. It will change your life. For the best 👌 it's been 25 years and I'm in town. I'm going to stop bye and look for one last memory. Thank u gerard😭

Response from the owner
Joshua,
We're so glad to hear you are doing well and to hear about the positive changes in your life. Thank you for taking the time to leave us a review.
Stephen Smythe
8 months ago
5

leilani villagomez
10 months ago
1

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