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Nexus Family Healing

Gerard Family Healing

1111 28th Street NE
Austin, MN 55912
Claim Profile
Gerard Academy MN 55912

About Nexus Family Healing

Gerard Academy is located in a private, homey setting offering ample opportunities for outdoor recreation and relaxation. The campus features community gardens and comfortable common areas, as well as a state accredited K through 12 day school. The grounds are located adjacent to a nature preserve, and wildlife can frequently be seen on the center’s property.

The inpatient program is designed to help individuals achieve recovery through mental, emotional, and physical wellness. Children and their families receive trauma informed, CBT based individual, group, and family counseling. Evidence based complementary approaches like EMDR are available to support trauma recovery. Education and life skills development are also prioritized to support long term health and sobriety. Courses are offered in self care, coping, problem solving, communication, relapse prevention, and family and community reintegration.

When clients complete treatment, aftercare services provide ongoing support. This continuing care can include academic and vocational training and transitional support. Social services, medical and mental health, and addiction recovery referrals are also provided to facilitate clients’ successful reintegration into their home community.

Fact checked and written by:
Kerry Nenn, BSW
Edited by:
Terri Beth Miller, PhD

Facility Overview

Bed icon 16
Number of Available Beds

Latest Reviews

Carmen Rolla
7 months ago on Google
1
I urge every all parents or any legal adult to please think twice before you send one of your family members to this facility. They are verbally, mentally, and physical abusiv ward the residents. I believe that someone needs to check into this. I do know one thing I will be checking.
Response from the owner6 months ago
Hello Carmen,
Thank you for your feedback and please know, this information is shared with our leadership team immediately. We exist to provide a safe, healing place for youth with mental and behavioral health issues. All such allegations are taken quite seriously and investigated as there is zero tolerance for any such behavior. Please consider reaching out directly to our Chief Operations Officer at bkochevar@nexusfamilyhealing.org to discuss further.
John Pork
8 months ago on Google
1
I was here when I was 14 and seeing all the 1 star reviews makes my heart happy. I was here for a total of 5 days before my parents discharged me after hearing things about this place and to this day it was the best thing they ever could have done for me. The staff did not care, there was a lot of bullying and verbal harassment happening between the patients and they completely overlooked it. There’s absolutely no therapy at all in my 5 days there and the days are not structured at all. I was in my room most of the time except for during meals. The food is terrible and I would refuse to eat it because of how gross it was and they accused me of having an eating disorder. There was an opossum outside and the staff allowed the patients to take the end of a broom, stick it out the door and poke the poor animal. The “spacious” rooms they talk about on their website are no bigger than a closet. Go anywhere but here please!! People deserve so much better than this when they are struggling. ❤️
Response from the owner6 months ago
Hi Shaelyn,
We’re sorry to hear this was your experience. Our goal is always to provide a healing path forward for the youth in our care. We share all feedback with leadership teams to consistently assess and make changes. If you would like to talk further about your past experience, please email us at ndudycha@nexusfamilyhealing.org.
Anonymous
Reviewed on 09/26/2025
1
I went here. I get it. My mom wanted to do right by me, help me as a struggling kid. But for the love of the lord, this place made it worse. Kids screaming, slamming their head against the wall and the staff just standing idly by. They would use more force on a yelling kid than one who was harming themselves. 4 grown adults laying on top of a 10 yr old kid? Ridiculous. Seeing suicide attempts, staff caring more about sitting at their table typing/on their phone. Moldy Milk, activites supposed to make us feel "normal" were having to raise our hands to read a book. Ask permission to color in a coloring book. Using punishments like halt or reset when they dont like something we did or didn't do. Using silence and isolation as the punishment. the staff sucked, and they are not equipped to handle kids who have genuine mental health struggles. Send them here if they are annoying and you can't afford military camp. Don't send them here for any other reason.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Nexus Family Healing works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting

Staff

Dr. Michelle K. Murray

CEO & President

Bobbi Kochevar

COO

Scott McGuire

CFO

Jennifer McIntosh

Chief Human Resources Officer

Contact Information

Building icon

1111 28th Street NE
Austin, MN 55912

Explore Other Centers Near Austin

Reviews of Nexus Family Healing

2.34/5 (74 reviews)
1
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
5
17
4
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41

Reviews

1
Don't send them here.

I went here. I get it. My mom wanted to do right by me, help me as a struggling kid. But for the love of the lord, this place made it worse. Kids screaming, slamming their head against the wall and the staff just standing idly by. They would use more force on a yelling kid t ... Read More

A.
Reviewed on 9/25/2025
Staff
1
Amenities
1
Meals
1
Value
1
Cleanliness
1
1

Terrible place. Don’t allow your children to go here. They do the opposite of helping children.

Reviewed on 6/1/2019
1

I'd ever made the staff are untrained , they have to know more about the processes and they should be nicer.

Reviewed on 2/27/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.39 (71 reviews)
Cynthia richardson
2 weeks ago
1

They DONT care about any of the children placed their to get mental health care and help

Response from the owner
Hi Cynthia,
Our work is rooted to ensure we provide a safe, healing place for youth with mental and behavioral health issues. All feedback is taken seriously and is shared with our leadership team. If you have additional information to share about your experience, please reach out to us at kwolf@nexusfamilyhealing.org.
Guardian z
1 month ago
1

vaeh
2 months ago
1

they need to be shut down for maltreatment. when i was there they locked a girl in the sensory room for 3 months on cherbourg because she ran away to much. a past staff got someone pregnant, another staff shared carts and vapes with the little kids and got fired, the therapists and clincal supervisors do not care about their staff or clients, they are underpayed and its so dirty on chateau and normandy. chateau went to bed at 8pm and when we are on shutdown, it was 6:30 in broad daylight. i attempted to press charges for getting assaulted and they refused to give up ther camera footage. staff have groomed and physically hurt kids, put them in holds for hours on end.

Response from the owner
We were surprised to read your comments and ask that you please contact us at kwolf@nexusfamilyhealing.org. Because we are a healthcare organization, we cannot respond to any specific claims that are shared on social media due a law protecting individual privacy. Our organization is dedicated to assisting youth and families in crisis. Most youth come to us having experienced significant trauma in their lives and our job is to provide a consistently safe, supportive resource for them. We are required to follow state-mandated policies, and we have established additional policies and procedures for trauma-informed care. Staff are trained on requirements. If these rules and standards are not followed, we take active steps to address and deal with the behavior appropriately.
Astor B
3 months ago
5

As a former youth here (discharged 01/16/26), this place genuinely changed my life. I have learned how to try and make myself to be a better person because morals & ethics don't come naturally to me. My staff were generally wonderful and actually had a profound impact on my life and my perception of "home." Erica, AJ, Jayden, Claire, Anthony, Kayd, Lashaya, Wendy, Odalys, Clarissa, Mallory, Keisha, Oana, Christie — I am forever thankful for you guys. Thank you for changing my life There are some minor issues regarding corruption, bribery, stuff like that like that between staff / youth on certain dorms, but it never affected me at all I knew "home" could be people, like my best friends or favourite people. I never knew "home" could be a place. When I think of the word "home," I think of Villa, I think of Nexus-Gerard ❤️ NYC 4ever 🫶🏽🪶

Response from the owner
Broken Heart System,
Thank you for taking the time to leave us a review. We're so glad to hear you are doing well. We will share your kind words with our team.
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