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Insight Services

212 East Monument street Colorado Springs, CO 80903
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Insight Services CO 80903

About Insight Services

Located in suburban Colorado Springs, Colorado, is Insight Services PLLC. This is a recovery treatment facility that supports adults and adolescents with mental health conditions or have substance use disorders. Along with therapeutic addiction counseling, there are also DUI education services if you’re under court orders.

Addiction Counseling

You’ll work closely with their care team. Past clients have valued this organization’s approach to addiction treatment because they were encouraged to build meaningful relationships with their counselors. You can also expect that through your recovery, you’ll be treated with respect, dignity, and valued as an individual by their counselors.

Their adolescent counseling programs are especially effective in helping young at-risk or struggling adolescents rebuild their sense of self. Through this, teens gain a sense of motivation, and self acceptance as they move through recovery.

There are counseling sessions where you’ll work through evidence based therapies including cognitive behavioral therapy (CBT), eye movement desensitization and reprocessing (EMDR), and neurofeedback.

There’s also holistic approaches including trauma informed care, a yoga program, and peer support. If you like to exercise outdoors, you can meditate or unwind on your own in Tava Quad up the street or Monument Valley Park to the west.

Focused Care for Domestic Violence Victims

Their Domestic Violence Survivors Program offers supportive care to victims who have turned to substance use as a way to manage their emotions. There are survivor support groups where women can connect with other victims and build a network they can turn to when they need it most.

Latest Reviews

Wes Wilcox
4 months ago on Google
5
My Therapist Lorri Williams is one of the greatest people I have ever met. She is not just my therapist she is my friend. She is so smart n caring. I can open up to her about anything and never feel judged. She has a heart of gold and tryely cares about me n my well being. Thank you Lorri your the best and I couldn't have found a better therapist.
K
5 months ago on Google
5
Joanie and her team at Insight Services, PLLC are as stellar as they come. Very skilled professionals that are treating some of the most complex clinical presentations. They provide a variety of services and are always seeking to evolve and meet the demands of the mental health field.
rebecca Urbany
5 months ago on Google
5
They are amazing my therapist Liz She is so sweet and understanding about my situation and my past childhood trauma I won't go anywhere else
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6.1 / 10

Location

Accepted Insurance

Insight Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Professional services are often necessary to recover from addiction. Drug rehab in Colorado provides the expert services needed to address the complex issues of addiction and help individuals start their recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Joanie Lewis, MA, LPC, LAC

Clinical Director/Owner

Elizabeth (Liz) Villamarin, MA, LMFT, LPC, LAC

Clinical Supervisor

Lorri Williams, LCSW, LAC, BCN, E-RYT

Counselor

Mark Goodman, BS, CAS, RYT

Counselor

Sarah Fhuere, MA, LPC, LAC

Counselor

Laura Fetters, MA, LPC, LAC

Counselor

Michael D, Maxey, M.Ed., LPC

Counselor

Betty Smith

Practice Manager

Contact Information

Building icon

212 East Monument street
Colorado Springs, CO 80903

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Peter Lee, PhD

Rehab in Cities Near Colorado Springs

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Reviews of Insight Services

2.94/5 (33 reviews)
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Reviews

1

The receptionist I talked through the phone was rude and did not take the time to explain how the program works. They appear victimized by having to deal with other people's problems, I mean, it's their job right???. Supposedly they are open 8 to 8 but there are many times t ... Read More

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

Nicole Fiske
2 months ago
5

There are some great programs out there, but none quite like insight. If you are looking to be seen for who you are, and not just for your insurance, insight recovery is the place for you. Their client-centered mindset garuntees you won’t slip through the cracks and get lost in the grey. These people will fight for you. They’ll advocate for you. They’ll pick you up and give you the tools to fly. They’re still here for you even when they’re off the clock. I’ve seen them go to great lengths to support so many individuals recoveries. Also they make recovery fun! They give you new ways to think about yourself and the world. As clients, we all become one big family. At the start of your first day, you’ll enter the doors on your own. When you leave, you’ll be leaving as part of a community. Also they have good snacks and they feed you an awesome lunch.

Wes Wilcox
5 months ago
5

My Therapist Lorri Williams is one of the greatest people I have ever met. She is not just my therapist she is my friend. She is so smart n caring. I can open up to her about anything and never feel judged. She has a heart of gold and tryely cares about me n my well being. Thank you Lorri your the best and I couldn't have found a better therapist.

K
6 months ago
5

Joanie and her team at Insight Services, PLLC are as stellar as they come. Very skilled professionals that are treating some of the most complex clinical presentations. They provide a variety of services and are always seeking to evolve and meet the demands of the mental health field.

rebecca Urbany
6 months ago
5

They are amazing my therapist Liz She is so sweet and understanding about my situation and my past childhood trauma I won't go anywhere else

Nic Paczolt
8 months ago
5

I can’t say enough great things about Insight Services and the amazing team of Liz, Lori, and Mark. From the moment you walk in, you’re met with professionalism, warmth, and a genuine sense of care that sets them apart. Liz is an absolute gem—her expertise and attention to detail are unmatched. She has a way of making even the most complex situations feel manageable, and her kindness and empathy shine through in every interaction. Lori is another standout. She brings such a calming presence and a wealth of knowledge to the table. Her guidance is always thoughtful, practical, and tailored to your needs. You can tell she truly cares about helping people succeed. Mark’s approach is equally impressive. He’s sharp, insightful, and incredibly effective at getting to the heart of a challenge. His ability to communicate clearly and offer actionable solutions makes such a difference. Together, this team creates an environment where you feel supported, heard, and genuinely cared for. Their combined skill, expertise, and friendliness make them a dream to work with. If you’re looking for a team that delivers results while treating you like a person—not just a client—Insight Services is the place to go! Highly recommended!

Miriam McCullough
1 year ago
5

Full of people who care about your health

Joe Friend
1 year ago
1

Sheyla Alva
1 year ago
1

I came to ask some questions and the front lady didn’t welcome or good customer service at all. She was making faces of disgust of seen us. If she was like that I have doubts of the professionals at this place.

HK M
2 years ago
1

I am absolutely shocked that therapists are able to drop their clients I have seen people digress due to irresponsible therapists at Insight. Specifically dropping clients via text, and unwilling to listen to issues or barriers that they have encountered related to attendance. Aren’t therapists there to help clients navigate these difficulties rather than reject them and abandon them? It is very sad to see clients work so hard to change and better their lives, just to be treated like trash. I work in the medical field and I have never seen such unethical and negligent behavior by a therapist. I just ask anyone reading this to ask themselves if they would appreciate being treated this way by a professional. Hopefully this will be investigated so this doesn’t affect anyone else who is attempting to address their mental health. I hope that In the future no one refers clients to Insight, and I also hope that this therapist does not remain there, because it would be a detriment to anyone else seeking help and guidance with their mental health. This will be reported in a more formal way, but I hope this reaches people before they make the mistake of using Insight.

Fallon Knight
2 years ago
1

I left a Domestic violence relationship back in March 2020. In 2022 it was suggested that I come to Insight Services for past trauma. They put in the report that I will always be a victim of Domestic violence. It's 2023 now and I have not been in any single Domestic Violence relationship. Literally not one Domestic Violence relationship. March 2023 it will be three years free of a Domestic Violence relationship. I am living proof that their documentation was fully incorrect.

R J
2 years ago
1

*edit* to be clear, at the very least, this is client abandonment, a reportable offense.*edit* I did one on one therapy for a year with therapist Sarah Parker- she was awful. Her approach to CBT was closer to gaslighting and a repeat of the verbal abuse I’m trying to heal from. She bullied me into a medication I wasn’t ready to be on- flat out told me she thinks people with BPD are too difficult and she refuses to treat them (a diagnosis I don’t have) and then dumped me because she thought I “just didn’t want to get better”. This was after I had put in hours of home work each week trying to meet her various unclear demands. I would fill out CBT sheets, and she would make eye contact while throwing them in the trash, saying they were useless because I didn’t fill out one box. (A box she hadn’t explained to me) Amongst other various abuses. She very clearly believed she was morally and intellectually superior to me, did not care about my well being, she didn’t acknowledge our incompatibility, didn’t set me up with or recommend another therapist- just dumped me and told me it was my fault. My conclusion from my further study and therapy, is that despite her many claims of being trained in various traumas and ptsd- she shows a disappointing lack of knowledge on how really any mental illness works at all, as well as an astounding lack of compassion. She treated me as if anyone with a mental illness was inferior to her. One of the things in her bio on the website is that she’s “passionate about judgement free therapy.” This could not be farther from the truth. I now believe that a lot of the traits that she was deliberately punishing in me could actually be autism. For example- I have a known anxiety around travel. Instead of empowering and helping me to find coping skills to get me through an upcoming flight, she said “if you’re so scared of travel why’d you book the flight?” and tried to convince me to not go. Her first impulse was to tell me to give up? Even though the whole point of CBT (supposedly) is to learn coping skills. Her approach is abusive and does not make sense. I would not recommend her to anyone who has experienced narcissistic abuse, ptsd, or autism. Or anyone who wants to feel empowered to live life in a healthier way! The whole experience was invalidating, infantilizing, and honestly set me back on my journey. Again, her name is Sarah Parker.

D James
2 years ago
1

Dont believe a single word these people say. They will claim to be "therapists" then they will lie and try to use something against you in court. Advise: RECORD YOUR CONVERSATIONS!!!! If they lie then you can use your recordings to bust them for felony perjury.

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