MedStar Health: Urgent Care at Alexandria

3610 King Street, Suite D Alexandria, VA 22302

Top 10 Rehab In Alexandria

About MedStar Health: Urgent Care at Alexandria

They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, as well as residential care providing long term support for addiction recovery. Additional levels of care offered include partial hospitalization.

MedStar Health: Urgent Care at Alexandria has received accreditations from The Joint Commission.

Latest Reviews

Brian Powers

2 months ago on Google

Excellent all around

John Blizard

2 months ago on Google

I reserved a spot, and was seen promptly. The care team is good and the results were good

jennifer salan

2 months ago on Google

The doctor was kind, thorough and really explained everything

Response from the owner2 months ago

Thank you for connecting with us about this positive experience with our staff, Jennifer. We appreciate you choosing MedStar Health and wish you all the best! MedStar Health Community Manager

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

7.5 / 10

Gallery

MedStar Health: Urgent Care at Alexandria VA

The facilities at MedStar Health: Urgent Care at Alexandria in Alexandria, VA 1

The facilities at MedStar Health: Urgent Care at Alexandria in Alexandria, VA 2

Location

Accepted Insurance

MedStar Health: Urgent Care at Alexandria works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

UnitedHealth Group

Aetna

Blue Cross Blue Shield

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Linden Oaks' Residential Stay Program offers additional support for those who may benefit from a structured living environment. A patient's stay may vary from a few days to 30 days ago. The program includes group, family and individual counseling.

Partial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

Medically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Linden Oak's Addiction Services unit is a separate area within Linden Oaks Hospital that offers treatment for those undergoing withdrawal as they stop the cycle of addiction. Patients are detoxified under the care of a psychiatrist, and their staff has specialized training to provide the medication, monitoring and support needed during the withdrawal process.

Staff & Accreditations

Staff

Kenneth A. Samet, FACHE

President & CEO

M. Joy Drass, MD

Executive VP & COO

Stephen R. T. Evans, MD

Executive VP, Medical Affairs, & Chief Medical Officer

Oliver M. Johnson II

Executive VP, Chief Administrative Officer & General Counsel

Jennie P. McConagha

Senior VP & Chief of Staff

Susan K. Nelson

Executive VP & CFO

LynnMarie Verzino, DNP

Senior VP & Chief Nursing Officer

Loretta Young Walker

Executive VP & Chief People Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

(855) 910-3278

Website

3610 King Street
Suite D
Alexandria, VA 22302

Get Help Now - 703-214-2471

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Reviews of MedStar Health: Urgent Care at Alexandria

4/5 (100 reviews)

766

203

Google Reviews

4 (100 reviews)

Jay Hallen

1 week ago

I had a noon appointment. Arrived on time to an uncrowded facility, and no one saw me until 1:30. There was no acknowledgment of the delay, nor any apology whatsoever. And when a PA finally saw me, she acted like she couldn't get rid of me fast enough (ironically). I came a year ago and had a similar experience. DO NOT come here, unless you are desperate and have exhausted all other options.

Response from the ownerInvalid relative date format:

Thank you for your review and feedback, Jay. We are very sorry for your experience and understand how stressful it can be to wait for medical attention. Our team does its very best to provide high quality care to our patients in a timely manner. We always make every effort to see you as closely to your check-in time as possible. Your selected arrival time is not an appointment and may be delayed by unforeseeable emergencies or if other patients have more serious conditions. We offer our patients the opportunity to go online and save their spot in hopes that it reduces wait. We'd like to reach out to you for more information and to discuss your concerns in greater detail. If you're willing, please fill out our secure online feedback form: http://bit.ly/MSHFeedback. We hope to speak with you soon. – MedStar Health Community Manager

Sean McAlister

My experience was great. I made an appointment online two hours before I arrived, and practically had no wait. The medical staff ran lots of tests and did an x-ray of my issue in the clinic. There results created a treatment plan that solved my medical problem within 48 hours. I wholeheartedly recommend this medical group.

Thank you for the high star rating!

Brenda Lindsey

Yesterday on May 29th, I returned from a wonderful vacay with my daughter in Madrid and Marbella Spain. Unfortunately on her first day back to work, my daughter was diagnosed with Covid and sent home to isolate with prescribed meds. She immediately advised me of her status and I jumped on Medstar’s Utgent Care Clinic in Alexandria, VA. Both the website and Call Center are extremely helpful and user friendly. Upon registering and reserving an appointment in person online, I was soon opening the door of Urgent Care and warmly greeted by the receptionist who further instructed me and then led me to the triage nurse who took all my vitals, and administered the Covid test. I was comfortably placed in an examination room to await my test results and exam by the NP, Ericka. Although I tested positive for Covid, Ericka thoroughly questioned me re symptoms, health concerns, dates and my whereabouts with regard to the onset of Covid. Ericka has the best “bedside manners” along with her outstanding medical knowledge and pure common sense. In sum, Medstar’s Urgent Care is highly recommended and will never disappoint!

Hi Brenda, thank you for sharing your experience! We’re so glad to hear that you and your daughter received such compassionate care. It’s also wonderful to know Ericka made a positive impact. We appreciate your kind words and recommendation, and wish you and your daughter all the best! - MedStar Health Community Manager

Patty M

Arrived a few minutes before 11am; only one other person in waiting room. I had preregistered and was seen by nurse in less than 5 minutes. Waited about 20 minutes or so for nurse practitioner, but I’ve had much longer waits at other Urgent Care facilities. The NP was friendly, thorough, and diagnosed my issue quickly. Was very pleased with my experience.

Thank you so much for sharing this experience with us, Patty. We are committed to providing the highest quality care and service to our patients. Thank you for choosing MedStar Health. We wish you the best! – MedStar Health Community Manager

Rachel Lovera

This will be the only urgent care I ever go to. I have been a few times and the staff has been nothing but amazing. Every physician I have seen has been caring and compassionate. Highly recommend.

Thank you for your review and recommendation, Rachel. We’re thrilled to hear that you continue to have positive experiences with us. Thank you for your trust and for choosing MedStar Health! – MedStar Health Community Manager

A K

2 weeks ago

I was told I had a viral infection and to just treat the symptoms. Had to go to a different medical facility two days later because what I actually needed was antibiotics and an xray. Doesn't sound viral to me.

We are very sorry for your experience when you came to us for care. We have shared your comments with our team but would also like to reach out to you for more information regarding your concerns. If you're willing, please fill out our secure online feedback form: bit.ly/MSHFeedback. We hope to speak with you soon. – MedStar Health Community Manager

BlackFilmsonNetflix Micheaux

I booked the night before for an 8am appointment. They were prompt, friendly, and professional. I like the virtual check-in, with the person at the desk. It would be odd if only the iPad was there when I entered. I also like the system that allows updates to be sent via phone after we check-in. It’s kinda seamless, though I wonder how many elders understand it and if they have a paper option for folks who do not understand tech. The place was also well appointed with plenty tissues, masks, and hand gel (which was needed….because I was going thought it). It’s in a busy location and you can tell the workers do big shifts (I overheard one mention to another what time they left work the night prior). But, despite the busy-ness they seem to be professionals who care. As often is the case….I’ve read some of the other reviews and think the wait time issues in healthcare spots are often long because of larger problems with our healthcare “system.” It’s hard to blame stuff on one place.

Thank you so much for taking the time to share these thoughts. We value your feedback and appreciate your taking the time to share it! Our staff will pass along the kind words. We wish you the very best of health! – MedStar Health Community Manager

Kaitlyn Knox

3 weeks ago

Make sure you don’t have any plans after you visit this urgent care. I made an appointment and it took 3 PLUS hours for me to see a doctor. No exaggeration. I couldn’t walk right out either because they made me pay before waiting. Don’t get me wrong the staff is super sweet and I’m not much of a complainer but this was a terrible experience. You have to have a saints patience for this place. Do not recommend.

We appreciate you taking the time to share your feedback, Kaitlyn, and are glad to hear you found our staff to be great. However, we’re very sorry to hear of your concerns regarding the wait. Your well-being and complete satisfaction are important to us, and we’d like the opportunity to make things right. We’d like to reach out to you to further discuss your concerns and to see how we can help. If you're willing, please fill out our secure online feedback form: bit.ly/MSHFeedback. We hope to speak with you soon. – MedStar Health Community Manager

Monica Ali

My experience was great. The staff, technicians, and doctor treated me well. My wait was short and reasonable.

Thank you for choosing MedStar Health, Monica! We're thrilled to hear that you had a positive experience with us. We appreciate your feedback and wish you all the bes!. - MedStar Health Community Manager

Reubin Delle

Everyone person I encountered at MedStar was extremely helpful. The nurses met me in extreme pain, yet managed to make me smile. The doctor was more caring than most. She laid out my options, and made it easy to make my treatment decision. Also, this MedStar seemed to be far more efficient than any other Urgent care than I have been in.

We are committed to delivering the highest quality care and service, and love to hear about these positive experiences! Thanks for sharing this feedback with us, Reubin, and for choosing MedStar Health! – MedStar Health Community Manager

mloura

I was on vacation and staying in Alexandria when I woke up with intense back pain and couldn’t move. I found MedStar online and am so glad I did! The staff was so accommodating and compassionate. They got me in, diagnosed with back spasms, and out the donor with a prescription in just over an hour. Couldn’t be more satisfied with the care and service I received and would definitely recommend them.

Thank you for your review and recommendation, Mloura. We’re thrilled to hear that you had a positive experience with us thanks to our team. We’re glad we could be here for you when you needed us and look forward to serving you in the future. Thank you for your trust and for choosing MedStar Health! – MedStar Health Community Manager

Teri Grant

My care was excellent. I was there for three hours and it wasn’t because there were emergencies there was only one provider on duty; unacceptable. That said I would go again because of the professionalism and level of care was again excellent.

Hi Teri, we’re glad to hear you received exceptional care! We understand that wait times can be frustrating and greatly appreciate your patience and understandng as we strive to provide high quality care to all our patients in a timely manner. We value your feedback and look forward to serving you again in the future! - MedStar Health Community Manager

Overall Experience

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MedStar Health: Urgent Care at Alexandria

About MedStar Health: Urgent Care at Alexandria

Latest Reviews

Rehab Score

Gallery

Location

Accepted Insurance

Other Forms of Payment

Addiction Treatments

Levels of Care

Staff & Accreditations

Staff

Accreditations

Contact Information

Rehab in Cities Near Alexandria

Reviews of MedStar Health: Urgent Care at Alexandria

Reviews

Google Reviews

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