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MedStar Health: Urgent Care at Alexandria

3610 King Street, Suite D Alexandria, VA 22302
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MedStar Health: Urgent Care at Alexandria VA

About MedStar Health: Urgent Care at Alexandria

MedStar Health Urgent Care in Alexandria, Virginia, offers treatment for non-life threatening illness and injuries, including x-rays. The clinic is accredited by the National Urgent Care Center.

Medicaid, Medicare, and other insurance plans are accepted. Assistance for noninsured clients by the clinic includes assistance enrolling in public funded programs, referrals to resources, or checking eligibility for assistance by charitable organizations.

Referral for Substance Use Treatment

Although the clinic doesn’t offer substance use treatment, they can provide crisis stabilization and a referral to a local treatment facility. When people are experiencing a crisis scenario, they need to get to the closest location possible. That’s why the clinic is open seven days per week from 8:00 am to 8:00 pm. You can be a walk in patient or can use online check in for faster processing.

Conditions Treated by the Clinic

Injuries treated include minor injuries from motor vehicle accidents. This could include stitches, lacerations, broken bones, sprains, and concussion evaluations. You may speak with a specialist via telehealth during your exam.

The clinic can treat common illnesses such as ear infections, sinus infections, and urinary tract infections. More complex conditions treated include minor burns, bronchitis, COVID 19, the flu, and other infections.

The clinic is able to process lab work. Immediate results are available for strep, the flu, COVID 19, and RSV. Females can be rapidly tested for STDs. Rapid testing can be done for HIV. Testing that takes more time includes urine, mono, STD for males, and UTI.

Preventative care includes immunizations and pregnancy testing. Occupational health can provide treatment for workplace injuries. If you work in the medical field, you may need to come to the clinic because of a needlestick injury, exposure to TB, or exposure to blood/body fluids.

Similar Rehab Centers

Latest Reviews

NYVA Trinigurl (NYTrinigurl)
3 weeks ago on Google
5
I went to MedStar Health Urgent Care not feeling my best—unsure if I had the flu, COVID, a cold, or something else—but from the moment I walked in, the service was excellent. The staff was professional, efficient, and welcoming. The PA who saw me was incredibly kind, patient, and empathetic—exactly what you need when you’re feeling awful and a bit anxious. She took the time to really listen, explain everything clearly, and make sure I understood my care plan. It’s rare to find a place that treats you with such genuine compassion and professionalism, especially when you just need quick care. I left feeling reassured, cared for, and very grateful. Highly recommend MedStar Health Urgent Care for anyone in need of prompt and compassionate medical attention!
Mary Jean Kane
3 weeks ago on Google
5
I was a walk in. Had to wait between 1/2 hour and 45 minutes. The doctor was personable and nice, and very thorough.
Becca Shaw
3 weeks ago on Google
5
Did have to wait about 1 hour from the time of my appointment to be seen, but it was a Sunday and I believe only 1 doctor was working. Everyone from the front desk to the person who took my vitals to the doctor I saw was VERY NICE. Dr. Cope even called me after I left to check up on me and make sure I had his number in case I have any ongoing trouble. Even with the wait, the best urgent care experience I’ve ever had.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.8 / 10

Accepted Insurance

MedStar Health: Urgent Care at Alexandria works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements. Linden Oaks' Residential Stay Program offers additional support for those who may benefit from a structured living environment. A patient's stay may vary from a few days to 30 days ago. The program includes group, family and individual counseling.

partial-hospitalization iconPartial Hospitalization Program

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. Linden Oak's Addiction Services unit is a separate area within Linden Oaks Hospital that offers treatment for those undergoing withdrawal as they stop the cycle of addiction. Patients are detoxified under the care of a psychiatrist, and their staff has specialized training to provide the medication, monitoring and support needed during the withdrawal process.

Staff & Accreditations

Staff

Kenneth A. Samet, FACHE

President & CEO

M. Joy Drass, MD

Executive VP & COO

Stephen R. T. Evans, MD

Executive VP, Medical Affairs, & Chief Medical Officer

Oliver M. Johnson II

Executive VP, Chief Administrative Officer & General Counsel

Jennie P. McConagha

Senior VP & Chief of Staff

Susan K. Nelson

Executive VP & CFO

LynnMarie Verzino, DNP

Senior VP & Chief Nursing Officer

Loretta Young Walker

Executive VP & Chief People Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

3610 King Street
Suite D
Alexandria, VA 22302

Fact checked and written by:
Peter Lee, PhD

Rehab in Cities Near Alexandria

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Reviews of MedStar Health: Urgent Care at Alexandria

4/5 (1338 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

NYVA Trinigurl (NYTrinigurl)
3 weeks ago
5

I went to MedStar Health Urgent Care not feeling my best—unsure if I had the flu, COVID, a cold, or something else—but from the moment I walked in, the service was excellent. The staff was professional, efficient, and welcoming. The PA who saw me was incredibly kind, patient, and empathetic—exactly what you need when you’re feeling awful and a bit anxious. She took the time to really listen, explain everything clearly, and make sure I understood my care plan. It’s rare to find a place that treats you with such genuine compassion and professionalism, especially when you just need quick care. I left feeling reassured, cared for, and very grateful. Highly recommend MedStar Health Urgent Care for anyone in need of prompt and compassionate medical attention!

Mary Jean Kane
3 weeks ago
5

I was a walk in. Had to wait between 1/2 hour and 45 minutes. The doctor was personable and nice, and very thorough.

Response from the owner
Thank you so much for taking the time to share these thoughts, Mary. We value your feedback and appreciate your taking the time to share it! Our staff will pass along the kind words. We wish you the very best of health! – MedStar Health Community Manager
Becca Shaw
3 weeks ago
5

Did have to wait about 1 hour from the time of my appointment to be seen, but it was a Sunday and I believe only 1 doctor was working. Everyone from the front desk to the person who took my vitals to the doctor I saw was VERY NICE. Dr. Cope even called me after I left to check up on me and make sure I had his number in case I have any ongoing trouble. Even with the wait, the best urgent care experience I’ve ever had.

Response from the owner
We are committed to delivering the highest quality care and service, and love to hear about these positive experiences! Thanks for sharing this feedback with us, Becca, and for choosing MedStar Health! – MedStar Health Community Manager
Teresa S
3 weeks ago
5

I injured my eye and thought I would have to sit for hours to be seen however we showed up early evening was greeted by a wonderful young man at the front desk and triage and seen by the nurse practitioner. Everyone at this location was professional and kind. I was amazed of how quick I was triage and treated and back home again

Response from the owner
Thank you so much for your kind words, Teresa. We're thrilled to hear about your positive experience with our team. Providing prompt and caring service is our priority, and it's great to know we met your expectations. Thank you for choosing MedStar Health! - MedStar Health Community Manager
James S Roberts
3 weeks ago
5

Online appointment. Efficient Waiting time at appt. Minimal Directed to room Courteous, cordial Waiting time in room Customary, not too long, not short Consullt with doctor Professional, with overlay of caring OUtcome Some waiting for report, but acceptable; monitors with cooking shows very acceptable while waiting Conclusion Short visit, very pleasant and productive; written report very helpful and informative Followup. Presecription phoned to pharmacy quickly; picked up within an hour after appointment; very good Online contact well done and appreciation Overall Rated excellent!!

Response from the owner
Thank you so much for sharing this experience with us, James. It always means a lot when someone takes the time to let us know that we earned five stars. We are committed to providing the highest quality care and service to our patients. Thank you for choosing MedStar Health. We wish you the best! – MedStar Health Community Manager
Laura Campbell
3 weeks ago
5

I was able to make a same day appointment (online - very convenient!) when was I was sick with a fever. They gave me great care - thorough, professional, kind - I would definitely use them again - highly recommend!

Response from the owner
Hi Laura, we're thrilled to hear about your positive experience at MedStar Health. We strive to provide convenient and efficient care to our patients, and we're glad we could help with your earache. Thank you for recommending us! - MedStar Health Community Manager
Alice Cohen
3 weeks ago
5

Response from the owner
Thank you so much for sharing your rating! We’re thrilled to see that we are living up to our commitment to provide great care and service for our patients. – MedStar Health Community Manager
Stephanie Shaefer
4 weeks ago
5

Thankyou Medstar staff for taki G such good care of me - making me feel Comfortable in a professional and informative manner

Response from the owner
Stephanie, thank you for giving us a great rating and sharing your thoughts! It’s our pleasure to care for our patients. We value your feedback and appreciate your taking the time to share it with us. Thank you for choosing MedStar Health! – MedStar Health Community Manager
Heather Fennerty
4 weeks ago
4

Response from the owner
We value your feedback and are thrilled that we did a great job! Thank you for taking the time to leave us a review. We wish you the best of health! - MedStar Health Community Manager
Sandi Mason
4 weeks ago
1

Wasted my time today. I am very disappointed with the level of service that I received

Response from the owner
We are very sorry to hear of your disappointment, Sandi. We have shared your comments with our team but would also like to reach out to you for more information regarding your concerns. If you're willing, please fill out our secure online feedback form: MedStarHealth.org/Feedback. We hope to speak with you soon. – MedStar Health Community Manager
morris mahoney
1 month ago
3

As a retired Healthcare practitioner, the staffing and wait time were excellent. The examination has fine by the physician. However there was a seious breakdown in communication. I am a retired pharmacist from Richmond, VA. and was visiting the Medstar in Alexandria, VA. I was in severe pain and was informed by my on-call doctor to go to an urgent care facility to be evaluated. I went to Medstar and was informed that I had cellulitis at my previous injection site I had received that week. I was given a prescription for doxocycline which I informed Medstar to fax to my neighbor pharmacy in Richmond and also giving them address. When I returned to Richmond that evening I was informed that they did not have any information regarding my prescription. I called Medstar and was informed that the prescription was sent to another pharmacy across town. Whrn I reached out to that pharmacy but it was closed therefore I had to go through severe pain during the night and wait until the next day to start my antibiotic therapy.

Response from the owner
We appreciate you taking the time to share your feedback, Morris, and are glad to hear you found our staff to be great. However, we’re very sorry to hear of the communication mix-up and apologize for any inconvenience this caused. Your well-being and complete satisfaction are important to us, and we’d like the opportunity to make things right. We’d like to reach out to you to further discuss your concerns and to see how we can help. If you're willing, please fill out our secure online feedback form: MedStarHealth.org/Feedback. We hope to speak with you soon. – MedStar Health Community Manager
Peggy Ann Brown
1 month ago
2

After scheduling 7 pm appt., I received text asking me to come in at 6 for my wrist xray.I agreed, but did not get it, instead dr. repeatedly said it in a childish, condescending way "WE'RE going on a little field trip!" + said I needed to go to hosp. for a head CT. At 1st I wondered if I shouldn't be driving. He refused to examine me. I went to the hospital. + waited 6 hrs. for the CT +:wrist x-ray, so there was plenty of time to have done the x-ray, particularly since they had asked me to come early. In contrast to the dr., the front desk staff was pleasant + did not talk down to me.

Response from the owner
Peggy, thank you for taking the time to share your comments. It's extremely disheartening to read these comments and we truly apologize that your experience with us was not positive. We expect all members of our team to treat our patients with the highest levels of kindness and professionalism. We've shared your comments with our leadership team so that we can make improvements in the future. We'd like to contact you for more information and to see if there's anything we can do to help. Please fill out our secure online patient feedback form: http://bit.ly/mshpff. We hope to have the opportunity to speak with you soon.
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