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New Season – West Palm Beach Treatment Center

1497 Forest Hill Blvd., Suite E West Palm Beach, FL 33406
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New Season - West Palm Beach Treatment Center FL 33406

About New Season – West Palm Beach Treatment Center

New Season Treatment Center is a treatment facility located in West Palm Beach, Florida. This facility specializes in treating adults who are struggling with substance abuse disorders. The level of care provided at this facility is outpatient services which include medication assisted treatment and intensive outpatient services.

During the process of getting connected to this facility an assessment and evaluation will be completed to help determine what care is most beneficial for you in your recovery. Their MAT program helps those who are struggling with opioids or alcohol. The medication is to help manage cravings so you stay stable during treatment and are less likely to relapse.

Their intensive outpatient program is most helpful for those who are still in the earlier stages of recovery but don’t need residential care. This level of care is throughout the day ranging from three to five times a week. During treatment, group, individual, family therapy, referrals, medical exams, and random drug screens will be part of your treatment plan and requirements. This is to offer extra support, encouraging you to keep your recovery first while also helping to hold you accountable.

Latest Reviews

ashley correa
4 months ago on Google
1
If you have a job or want quality care this is not the place for you. My fiance and I would come here religiously everyday at 6:30/7 with having jobs at 9:00am and everyday we were late, resulting in us getting let go from our employment for being late. When I brought this up to the counselors she said Oh well, that is your jobs fault . I didn t expect her to change anything but least show some empathy and try to give us some advice because she is a counselor - right? No, this is a state funded clinic that nurses and staff get paid minimum wage and have the worst attitudes, they don t try to excel or even work. New seasons in Hollywood was by far the best, in and out in 10 minutes. The worst part was they said they accepted my insurance for 5 months and 5 months later they said they never took it and gave me a few thousand dollars of a balance. Sorry but that s not my responsibility THEY SHOULD TELL YOU WHAT YOU OWE WHEN SERVICES ARE RENDERED. Not 5 months later. Everyone that works here comes in and works for a month or two and then gets fired or quits. I don t know how they are still open.
10 Steps ON Yo Mama
4 months ago on Google
1
I have so much to say but little time, so I'll put this here, Nurse Tonya needs to go, she is absolutely disgusting the way she talks acts and treats the patients and anyone else, the only and greatest person we have is CHRIS he cares and he treats all his patients with kindness even when he had so much going on because he has to pickup the slack of the other staff, and the patients bum rushing him outside before he even gets inside the door, to take off all the stops. Now all new staff some are ok, a few are great, what I can say is if they genuinely do not care about people or recovery they will not last, as us as patients have been through so much we have been here since day one and seen all of the ups and downs, so i pray some are here to stay,, the new director she seems so great, I really did like her, as well as oilver, however some just have a entitled attitude and don't speak to you with respect, your treated like trash, medication issues, payment issues, ect you name it, but speak up and your discharged without your dose, make a review you get written up. Praying our new staff and patients thrive as both have so much to learn now, due to each new Team that comes in the building, have their own set of rules so we are all learning again, just hope Its the last. Recovery is supposed to be something good in your life and you should enjoy sitting with your councilor, not get sick the night before your pick up date, because your stressing over going into the building, each month it's my worse day... I want to thank the new staff for being pleasant some of us are not easy to speak with... New Seasons deserves to thrive, as it has saved many lives..
Leticia Farias
6 months ago on Google
1
This is the worse place to work, not for the patients but for the management. They overload you with work and don't care about anything else, patients are not important for this company, is all about making money only, nothing else matters for them, management are just created positions. I was happy working with my patients since they are looking forward to a new and clean lifestyle, but management makes it impossible for them to achieve any goals of sobriety. They don't care about their employees at all.
Response from the owner3 weeks ago
Hello Leticia, we are sorry that you didn't have a good experience as an employee with us but we thank you for providing feedback. It has been shared with leadership, and we endeavor to make improvements that benefit our employees as well as our patients in the future.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.1 / 10

Location

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Jim Shaheen

CEO

Jonathan Immordino

CFO

Mike Garone

Senior VP of Business Development & Marketing

Mba-Hca Preston

Senior VP Clinical Operations

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (561) 433-5687
Building icon

1497 Forest Hill Blvd.
Suite E
West Palm Beach, FL 33406

Fact checked and written by:
Johanna Rafael-Huertas
Edited by:
Anna Spooner

Rehab in Cities Near West Palm Beach

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Reviews of New Season – West Palm Beach Treatment Center

4.2/5 (73 reviews)
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Reviews

Overall Experience
Date Submitted
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Google Reviews

4.2 (73 reviews)
ashley correa
4 months ago
1

If you have a job or want quality care this is not the place for you. My fiance and I would come here religiously everyday at 6:30/7 with having jobs at 9:00am and everyday we were late, resulting in us getting let go from our employment for being late. When I brought this up to the counselors she said “Oh well, that is your jobs fault”. I didn’t expect her to change anything but least show some empathy and try to give us some advice because she is a counselor - right? No, this is a state funded clinic that nurses and staff get paid minimum wage and have the worst attitudes, they don’t try to excel or even work. New seasons in Hollywood was by far the best, in and out in 10 minutes. The worst part was they said they accepted my insurance for 5 months and 5 months later they said they never took it and gave me a few thousand dollars of a balance. Sorry but that’s not my responsibility THEY SHOULD TELL YOU WHAT YOU OWE WHEN SERVICES ARE RENDERED. Not 5 months later. Everyone that works here comes in and works for a month or two and then gets fired or quits. I don’t know how they are still open.

10 Steps ON Yo Mama
4 months ago
1

I have so much to say but little time, so I'll put this here, Nurse Tonya needs to go, she is absolutely disgusting the way she talks acts and treats the patients and anyone else, the only and greatest person we have is CHRIS he cares and he treats all his patients with kindness even when he had so much going on because he has to pickup the slack of the other staff, and the patients bum rushing him outside before he even gets inside the door, to take off all the stops. Now all new staff some are ok, a few are great, what I can say is if they genuinely do not care about people or recovery they will not last, as us as patients have been through so much we have been here since day one and seen all of the ups and downs, so i pray some are here to stay,, the new director she seems so great, I really did like her, as well as oilver, however some just have a entitled attitude and don't speak to you with respect, your treated like trash, medication issues, payment issues, ect you name it, but speak up and your discharged without your dose, make a review you get written up. Praying our new staff and patients thrive as both have so much to learn now, due to each new Team that comes in the building, have their own set of rules so we are all learning again, just hope Its the last. Recovery is supposed to be something good in your life and you should enjoy sitting with your councilor, not get sick the night before your pick up date, because your stressing over going into the building, each month it's my worse day... I want to thank the new staff for being pleasant some of us are not easy to speak with... New Seasons deserves to thrive, as it has saved many lives..

Leticia Farias
6 months ago
1

This is the worse place to work, not for the patients but for the management. They overload you with work and don't care about anything else, patients are not important for this company, is all about making money only, nothing else matters for them, management are just created positions. I was happy working with my patients since they are looking forward to a new and clean lifestyle, but management makes it impossible for them to achieve any goals of sobriety. They don't care about their employees at all.

Response from the ownerInvalid relative date format:
Hello Leticia, we are sorry that you didn't have a good experience as an employee with us but we thank you for providing feedback. It has been shared with leadership, and we endeavor to make improvements that benefit our employees as well as our patients in the future.
Hilary J.
10 months ago
5

This place is great!!

Response from the owner10 months ago
Thank you, Hilary! We're happy to know we've been able to provide a positive experience for you and we appreciate you taking the time to leave a review recommending us to others.
Lynnette Marmolejo
10 months ago
3

I'm from out of town and when I looked up the hours your open on Google, it said you were open until 1. But when I got to the building I was told you stop at 11 and close the building at 1. If you're going to stop at 11, it needs say 11.

Response from the ownerInvalid relative date format:
Hello Lynnette, we apologize for Google not allowing us to post our specific dosing hours and that it caused difficulties for you. The hours listed on Google are business hours, during which the treatment center is open for counseling. We encourage everyone to visit our website and find their nearby treatment center location for specific dosing hours: https://www.newseason.com/treatment-center-locations/
Ion Miksa
11 months ago
5

Response from the ownerInvalid relative date format:
Thank you! We are committed to providing the best care for our patients and we're glad to hear your experience with us was a positive one.
Ed Holloway
1 year ago
5

This places saved my life

Erik Zubkov
1 year ago
5

i was a patient here from 2011-2023…saw many changes over that timeframe, all for the better…back in 2011 this place was about as well-funded and well-run as a Haitian refugee boat (no offense to our Haitian brethren…we all want our freedom)…but when i left in 2023 this place was a tightly run ship and i have to believe that much of the credit for that should go to Tina, the program director. Methadone saved my life. and i’m forever grateful for everyone at this clinic.

Response from the ownerInvalid relative date format:
Hello Erik, we appreciate you taking the time to leave a review recommending us to others and we’re glad to know that you’ve noticed improvements that have led to a positive experience for you. Thank you for entrusting us with your care.
Truth Time2112
1 year ago
5

I gotta say, this clinic is very pleasant. Which, if u been around, u know another one that's NOT. The nurses #2n5 actually look at you & talks to ya like a worthy patient/client. And must say - I've Always been treated with dignity And respect by Staff counselor Eric, Maria, Merlene, and even the Director, nice girl, straight long dark hair, I forgot her name. But she runs a tight ship. Which is important at 6am when we're rushing to get to work on time. Overall, this is My clinic & I'm happy with my treatment there.

Response from the ownerInvalid relative date format:
Hi, we’re happy to learn that your experiences with us have been positive and appreciate you taking the time to leave a review recommending us to others. Thank you for your kind words about our team and we hope to continue working to your satisfaction.
Daniel DiPalo
1 year ago
5

Great place, great counselors and the place is getting better and better with time, when I first started coming here, it was a mess but they’ve cleaned up a lot of the riffraff and it seems to be running pretty smoothly now but my only complaint would be communication, it’s hard to get a hold of them on the phone and of course there’s been a few bad apples that I’ve seen come and go over the years who worked there but that’s with any facility. If you’re ready to take control of your life back from the grips of opioid addiction. and finally get things in order this is the place to be. Florida doesn’t offer much help with life-threatening opioid addictions even in the middle of a opioid epidemic that our government created but if you are sick and tired of being broke sick and tired then I highly recommend this place because I’ve tried pretty much everything out there today and this is the only thing that has truly helped me. I know I’ve probably been a handful to deal with myself and I apologize for anything I may have done or said that was wrong when I was at my most vulnerable, but thank you new seasons management and staff for being patient with me. I’m not where I wanna be but at least I’m not where it was and I thank new seasons for helping me get here. If you are in the grips of opioid addiction & hesitant about taking the first step I highly encourage you to give this a try.

Response from the ownerInvalid relative date format:
Thank you, Daniel! We’re happy your experience has been positive and the team at New Season Treatment Center in West Palm Beach appreciates you taking the time to recommend us to others.
Brandon Ellis
2 years ago
4

Been to a few and left after first year. Sometimes after a week or day even. I have been with New Seasons for 7+ years and they're great. I have even had them go out of their way to accommodate me and I owe them my life.

Response from the ownerInvalid relative date format:
Hi Brandon, thanks so much for taking the time to share your experience with others. The team at New Season Treatment Center in West Palm Beach is so happy to hear that we are making a positive impact! Thank you for entrusting us with your care.
Wesley Koors
2 years ago
5

The best , most convenient, helpful methadone clinic in Palm Beach County.

Response from the ownerInvalid relative date format:
Hi Wesley, we’re happy to know the team at New Season Treatment Center in West Palm Beach has been able to provide a positive experience for you. We hope to continue working to your satisfaction and appreciate you taking the time to leave a review recommending us to others. Thank you for entrusting us with your care.
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