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Viera VA Clinic

2900 Veterans Way Melbourne, FL 32940
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Top 10 Rehab In Melbourne
Viera VA Health Care FL 32940

About Viera VA Clinic

The Viera VA Clinic is located in Melbourne, Florida. This is a community clinic that offers various medical services to address the healthcare needs of veterans and their families. You’ll find primary care here along with more specialized services like physical therapy, nutrition and dietary support, and even toxic exposure screening if you’ve been exposed to toxic chemicals during your time in service.

While they don’t have a dedicated behavioral healthcare program here, their primary care services can support you if you’re struggling with your mental health or have a co occurring substance use disorder.

They accept policies from most major insurance providers as well as VA benefits. Their commitment to providing accessible care means you can come in at any time during operating hours for a walk in appointment or coordinate with the care team to receive transportation services to help you get to your appointments.

Primary Healthcare Support for Addiction Treatment

For veterans, Addiction struggles and challenges with mental health disorders can take on many forms. Your time in service and transition back into civilian life can feed into existing struggles or create new challenges like self medication through harmful substances.

If these are issues you’ve struggled with, the primary care services here at the Viera clinic can help put you on an appropriate path to treatment. You’ll be able to receive an evaluation from a medical care provider and with that evaluation, you’ll get connected to a treatment plan that will address your addiction struggles with evidence based therapies.

Specialized Care Through the VA Network

Depending on your circumstances, you might get referred to other facilities within the VA Orlando Healthcare System. This will typically happen if you need more intensive care like inpatient treatment, medication intervention, or more robust screenings for complex substance use struggles. Whatever your health needs look like, the care team here will help you find which steps to take on the path to recovery.

Latest Reviews

James Giddens
3 months ago on Google
1
It's days like today that remind me how heartless people at the VA are. I have severe pain since the beginning of 2017 that gets worse with the cold. It took them almost 2 years to diagnose me and only after I kept pushing did they finally diagnose me. Since then they have tried everything but actual pain meds. The stuff they have given me either doesn't work on the really bad days, gives me headaches and brain fog, or I would have to travel almost everyday for. When I ask for anything stronger they tell me "we can't, it's our marching orders." I thought doctors took an oath to do no harm? Pretty sure being in severe pain everyday because they won't prescribe something that actually works is doing harm.
Whitney Ficarra
3 months ago on Google
5
I cannot say enough good things about this VA center. My PCM team, support departments, and the specialists I ve seen there over the last 5 years have been absolutely amazing. I ve have always received quick, compassionate, and professional care.
Kaci Stark
3 months ago on Google
4
All of the front desk staff in all of the clinics have always been super kind and accommodating. All of the nurses have been great as well. The only problem I ve had is getting scheduled with Mental Health services as I think they need more providers, and one of the psychiatrists I had was very rude, but when I put in for a change of provider my new doctor was better. Overall a good facility .
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

free iconFree

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs (IOP) involve frequent and robust therapeutic sessions for clients requiring high-level care. Clients may engage in a combination of medication assisted treatment (MAT), addiction counseling, recovery skills training, and holistic therapies for a minimum of nine and a maximum of 20 hours per week. Intensive outpatient rehab is designed primarily for persons in early recovery, those exiting detox or inpatient care, and those at an elevated relapse risk.
aftercare iconAftercare Support
Rehab aftercare programs are a collection of highly individualized services designed to promote long-term recovery. These services evolve as your needs change. Case managers and recovery teams typically begin formulating the rehab aftercare service plan early in the recovery process to facilitate your reintegration back into the home, workplace, and community.
12-step icon12-Step
12 step programs support recovery through emotional, psychological, and spiritual development to address the root causes of addiction. These programs are peer directed, with participants regularly attending 12 step meetings, which are anonymous, free, and accessible day and night, year-round. Recovery is based on "working the steps" to understand the source of addiction, take accountability for one's life choices, and relinquish control for that which cannot be changed. Age-specific, gender-separate, and other specialized programs are widely available.
sober-living iconSober Living Homes
A sober living home in Florida often serves as a transitional residence for individuals coming out of inpatient rehab. This helps those in recovery avoid isolation that can sometimes happen after they return home from treatment. It offers a supportive environment where they can practice skills learned in rehab. Offering a combination of structure and freedom, men's or women's sober living is a good stepping stone to independent life in recovery.
heart-hands iconIntervention Services
Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
partial-hospitalization iconPartial Hospitalization Program
Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy provides a safe and supportive environment for people in Florida who are struggling with drug addiction. There you can openly discuss the challenges and progress you're making without fear of judgment from your peers who experience many of the same things you are.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

As a short term therapeutic method, motivational interviewing in Florida requires only a couple of sessions. During these sessions, you'll have the opportunity to talk about your circumstances and any discrepancies between your current situation and future goals. You'll then decide for yourself what changes you want to make.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting

Staff & Accreditations

Staff

Timothy J. Cooke

Medical Center Director/CEO

Suzette McNeil, RN,MS

Associate Director for Patient Care Services

Ryan Baker, MBA

Assistant Director

Jeffrey Birdsong

Associate Director for Operations

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 474843

Contact Information

Phone icon (321) 637-3788
Building icon

2900 Veterans Way
Melbourne, FL 32940

Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Courtney Myers, MS

Rehab in Cities Near Melbourne

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Reviews of Viera VA Clinic

3.6/5 (100 reviews)
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Google Reviews

3.6 (100 reviews)
Gerald D'Onofrio
2 weeks ago
5

I really enjoy my healthcare team at this at this facility and appreciate the front desk staff. I've been going to this location for over a year now and found the level of care from all departments I've interacted with have been exceptional. From annual exams, getting healthier through nutrition programs, veteran support groups, etc. have all been amazing. The only minor knocks I have are that wait times can be long for labs or x-rays which can make it tough for individuals that are still working. It's a hit or miss depending on the day as sometimes I wait 5 minutes and can get an x-ray, but on busy days, you might be waiting an hour or two for lab work. You'll want to plan ahead and make sure you have enough time in case there's a wait. Another item would be how backed up the Mental Health department can be. It can take a couple of months to see a therapist which can be tough on veterans that need a more consistent schedule. The actual mental health team are awesome, but I wish this location had more resources to see them more frequently. I believe you can get a referral for an outside provider to get treatment during those appointment gaps which I'll be trying myself. Overall, I'm very happy with the level of care that I receive at this location and appreciate the resources they provide to help me.

Annabella Schermer
1 month ago
5

Dr. Ouyang is wonderful, she answered my questions and really made me comfortable during my procedure

MargaritaMomma !
1 month ago
5

The Orlando (Viera) VA system is amazing! They are so very responsive, compassionate and the follow up is amazing. I am coming from the Atlanta VA system and it's a total mess. I can call the Viera clinic and speak with them directly anytime I want. In Atlanta the clinics like Viera you still have to go through the Atlanta system and can never talk directly to the smaller clinics. Here, i can call and speak with them directly, kind of makes sense huh? Anyway, excited to be a part of the Orlando and Viera system! Keep up the great work.

DOS COASTS-II
1 month ago
5

Surprised by the amount of negative reviews regarding the Viera clinic. I have been going to this clinic for four years and have found that most people working there to be pleasant and knowledgeable. I have run into a few people who are manipulative and aggressive, but avoid them and just go to the good people. Nothing is 100% perfect, but Viera Clinic is about as close as you can get in healthcare.

Mary Halling
2 months ago
5

James Giddens
3 months ago
1

It's days like today that remind me how heartless people at the VA are. I have severe pain since the beginning of 2017 that gets worse with the cold. It took them almost 2 years to diagnose me and only after I kept pushing did they finally diagnose me. Since then they have tried everything but actual pain meds. The stuff they have given me either doesn't work on the really bad days, gives me headaches and brain fog, or I would have to travel almost everyday for. When I ask for anything stronger they tell me "we can't, it's our marching orders." I thought doctors took an oath to do no harm? Pretty sure being in severe pain everyday because they won't prescribe something that actually works is doing harm.

Whitney Ficarra
3 months ago
5

I cannot say enough good things about this VA center. My PCM team, support departments, and the specialists I’ve seen there over the last 5 years have been absolutely amazing. I’ve have always received quick, compassionate, and professional care.

Kaci Stark
4 months ago
4

All of the front desk staff in all of the clinics have always been super kind and accommodating. All of the nurses have been great as well. The only problem I’ve had is getting scheduled with Mental Health services as I think they need more providers, and one of the psychiatrists I had was very rude, but when I put in for a change of provider my new doctor was better. Overall a good facility .

Marci Goodale
4 months ago
5

My husband had a colonoscopy today & we couldn't be more impressed with the staff involved, from check-in to check-out. They took him in for the procedure AHEAD of appointment time & he was finished in under an hour. Everyone was friendly, professional & efficient. Bravo!

K mccormick
5 months ago
5

Thank you, Dr. Jay, Heidi, Shelly, and the staff! Traveling VA Vet with a dental emergency. Got me in super quickly. They were caring, friendly, and professional. They went out of their way, making sure I was comfortable and understood what they needed to do. Everyone here at the VA was so friendly and helpful. Very clean. Beautiful property.

Brittney Morse
6 months ago
1

The phone system is garbage. You go through the prompts to be transferred to Orlando which transfers you to Viera and then get transferred back to Orlando because no one picks up?! Someone needs to work on that phone tree, it’s so frustrating and I can’t imagine someone needing help ASAP or reaching mental health only to be told to call 911 or go through that entire phone line. So the Viera scheduling line transfers you to the CENTRAL SCHEDULING line then you are told they can’t schedule for your location and get transferred back. Can we just get direct numbers here?

Dana Stewart
6 months ago
1

I am the wife of a combat Vet. I have been to several so called VA clinics and hospitals. Viera by far was the worst as far as treatment of my husband and the blatant disrespect shown to him and the other Vets by the staff. The issues that were caused at our last appt actually escalated to the point where my husband was having severe chest pain and shortness of breath. The woman who was behind the desk showed such disdain and disrespect to my husand as well as others. My husband was having a mild heart attack brought on by this lady. We had to go by ambulance to the Viera hospital to be admitted for 3 days. This woman at the clinic also had the nerve to call security on both of us!!! Anyone who works at the VA should actually be a Veteran or a family of a veteran. The people who currently work there have absolutely no respect for all who served and continue to serve. How is this allowed and acceptable!!!???!!! Perhaps they need to go??? Sorry for the rant but my man has severe PTSD like so many others. Also wounded in Iraq and Kuwait. And may I also add enough with all the rainbow crap all over the VA system. I dont care who or what you do but so many of the Vets happen to be triggered by all the DEI crap!! Serve your country, be gay, be straight but don't shove it down their throats!!!

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