Phoenix House

About Phoenix House

Phoenix House offers customized outpatient and intensive outpatient substance use recovery. They’re located in Brandon, Florida. They serve adolescents and teens affected by substance use and co-occurring disorders. The latter is when someone is simultaneously struggling with both mental health and substance use disorders. This facility leverages their highly experienced and compassionate recovery team to deliver individualized care. They’re CARF accredited. This confirms their dedication to quality care. It’s also financially convenient that they accept Medicaid.

Their recovery approach delivers proven therapeutic practices like cognitive behavioral therapy and motivational interviews in group and individual sessions. The intensive outpatient program is more structured and involves up to nine weekly group sessions alongside individual support. Day and evening sessions are available for convenience. In contrast, the customized outpatient program involves individual sessions plus up to four group sessions weekly. Both programs offer flexibility since the teens can receive treatment without disrupting their academic schedule.

The program also involves health educational seminars, life training workshops and various active learning opportunities. This is in addition to family and peer recovery support. They strongly emphasize family involvement as evidenced by their family based therapy. The goal is to mend family relationships affected by substance use while focusing on the client’s long term health and wellbeing. Through the support of families, peers and loved ones, as well as quality recovery services, youth are better equipped to address their substance use issues.

The facility also provides comprehensive assessment and evaluation services, drug testing and referral services to inpatient residential care as necessary. They even offer scholarship opportunities to support young people in recovery with their educational pursuits.

Facility Overview

Number of Available Beds

Latest Reviews

Miea Manor

1 month ago on Google

This place is a joke they run through people that work there nobody stays any longer than a couple of months they prescribed me Seroquel cause me to have my gallbladder removed and cause me to have a stent in my bile duct for 3 years they never informed me of the dangers of this drug it ruined my life for 3 years I was in the hospital every 3 months as soon as I got off of Seroquel I haven't been in the hospital for 3 years and I was going in every 3 months these people don't care they don't give a crap they have new people every couple of weeks they have no responsibility for people paying to be treated they just want the money

Manuel Gomez

3 months ago on Google

Es un gran lugar de apoyo y muy profesional...

Response from the owner1 month ago

Hi Manuel, thank you so much for sharing your experience! We wish you nothing but the best, and we thank you for choosing Phoenix House Florida.

Jennifer Goleno

5 months ago on Google

Professional and caring staff committed to helping patients through the rehabilitation process.

Response from the owner1 month ago

Jennifer, thank you so much for sharing your positive experience! Thank you for choosing Phoenix House Florida.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

9.1 / 10

Gallery

The facilities at Phoenix House in Brandon, FL 1

The facilities at Phoenix House in Brandon, FL 2

The facilities at Phoenix House in Brandon, FL 3

The facilities at Phoenix House in Brandon, FL 4

The facilities at Phoenix House in Brandon, FL 5

Location

Accepted Insurance

Phoenix House works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna

Blue Cross Blue Shield

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Addiction Treatments

Levels of Care

Outpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Inpatient

Clients typically choose inpatient rehab when they are in early recovery or are experiencing a crisis that puts them at an increased risk of relapse. They reside at the treatment center for the length of their program, which may range from two weeks to more than 18 months, depending on the program design. Intensive psychotherapy is often the primary treatment modality, but clients in inpatient care may also receive holistic treatment and recovery-focused life skills training.

Intensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Medically Assisted Detox

The first step of the recovery process involves the removal of all drugs and alcohol from your system while under 24/7 medical supervision. Known as a medically assisted detox, you are closely monitored by medical staff who can provide medications, if necessary, to help alleviate any potential withdrawal symptoms. Medical detox is usually followed by a period of inpatient addiction treatment.

Partial Hospitalization Program

Often referred to as "day treatment," a partial hospitalization program (PHP) offers an intensive treatment option that allows individuals to return home at night. PHP treatment typically requires a minimum of 20 hours a week for an average of 90 days. Participants attend daily therapeutic sessions, receive medication management, and have access to skilled medical professionals. While costs can vary, most insurance will fully or partially cover a partial hospitalization program.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Florida provides quality treatment to help individuals overcome dependency related to a wide range of addictive substances. Programs address both the physical and mental aspects of addiction in order to help you make a full recovery.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In Florida, substance abuse treatment focuses on treating mental health and substance use disorders concurrently to improve recovery outcomes and overall health. Levels of care include medical detox, outpatient, residential treatment, and intensive outpatient programs. Clinicians utilize evidence-based therapies such as dialectical behavioral therapy (DBT) or medication-assisted treatment, group therapy, and skills training activities. This comprehensive approach to treatment helps to ensure sustained recovery.

Mental Health And Substance Abuse

Programs

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen Program

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Program For Men

Men face specific challenges and concerns when seeking addiction treatment. Gender-specific recovery programs help them tackle these issues head-on in an environment that's focused, targeted, and distraction-free. It also gives them the opportunity to connect with and learn from other men who have been through a similar journey and can offer support for the next step.

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Hearing Impaired Program

A sensory disability, such as hearing impairment, can compound the challenges of addiction recovery. Drug rehabs that are specially designed to accommodate the needs of persons with hearing impairments will include special accessibility features and accommodations to make treatment as comfortable and effective as possible. This may include access to American Sign Language interpreters.

Clinical Services

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Therapists who apply cognitive behavioral therapy in Florida believe patient thoughts and behaviors are closely linked. They use this treatment method to help clients change their thought patterns so they can also change behaviors and break free from substance abuse.

Dialectical behavior therapy in Florida consists of individual therapy and group instruction. This structured program is a form of psychotherapy that incorporates the development of skills for managing emotions and relationships.

As a short term therapeutic method, motivational interviewing in Florida requires only a couple of sessions. During these sessions, you'll have the opportunity to talk about your circumstances and any discrepancies between your current situation and future goals. You'll then decide for yourself what changes you want to make.

Amenities

Private Setting
Swimming Pool
Tennis Court
Volleyball Court
Gym
Walking Trails
Art Activities

Staff & Accreditations

Staff

Maria Alvarez

President & CEO

Samantha Latimer

Chief of Staff of Operations

Frank Laverde

CFO

Satara Carr, MA, Psy.D., LMHC-QS

Director of Residential Services

Varsha Ellana

Director of Outpatient Services

Lisa Beck-Clark

Regional Business Development Manager

Dr. Richard Gushwa

Medical Director-Outpatient Program

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

(888) 671-9392

Website

510 Vonderburg Drive
Suite 301
Brandon, FL 33511

Get Help Now - 813-616-2769

Reviews of Phoenix House

3.5/5 (30 reviews)

Google Reviews

3.5 (30 reviews)

1 month ago

3 months ago

Response from the ownerInvalid relative date format:

5 months ago

Michele Nunez

Phoenix House Rehab is truly a life-changing place. The care, support and dedication of the staff are unmatched, and I cannot say enough about Lisa Be k, she has gone above and beyond offering guidance, compassion and encouragement every step of the way. Her kindness and expertise make all the difference in the recovery journey. The facility provides a safe, welcoming environment where healing is the top priority.

Michele, thank you so much for taking the time to share your experience with us! We wish you nothing but the best, and we thank you for choosing Phoenix House Florida.

Derek

1 year ago

The tech at phoenix house Tampa has really gotten ghetto and lazy. Has the nerve to tell me to pour out his urine. Once I put it in a cup, it's his not mine. So unprofessional. Then, because I won't do his work for him he had the audacity to tell me to sit in the lobby for 5 minutes. I travel by bus for "4" hours to get there and another "4" hours to return home. I am a Veteran with Anxiety, Major Depressive Disorder, High Blood Pressure and Osteoarthritis. I do not need unnecessary Stress from that boy. 64 years old and he act like my name Toby and he my master. I would prefer to just pee and go!!!!!!!!!

Cesar Andia

Thank you very much for your five-star rating, Cesar!

You Hacking

This place is absolutely atrocious. My nephew was order to go here by the court. He had been close to 6 months clean untill his first day at this joke of a facility. On his first day there they have other kids annd grown adults offering thc carts to kids. So needless to say my nephew is no longer clean. And in order to find out he wasn’t clean I had to personally drug test him because the phoenix house allows minors that are court ordered the refuse their drug test. If I could give this joke of a facility a lower rating I would. Honestly the state need to come in and clean out that place and get staff that actually cares about the recovery of others. And no I don’t want to reach out to the owner, there’s nothing you can do other than fix your business

We are extremely sorry to hear that this was your nephew's experience with Phoenix House Florida, and we would like to learn more. Please feel free to contact us at your earliest convenience by calling Samantha Latimer at (813) 881-1000, ext. 5501. We look forward to speaking with you.

Raul Vasquez

2 years ago

Thank you for your wonderful feedback, Raul!

John Ambrosino

Thank you so much for your wonderful feedback, John! We greatly appreciate it.

Teri Bennett

3 years ago

My granddaughter goes here 3 x a week. Its really sad that the court ordered kids here come here high and share their carts with her. The therapist is still i. college and is manipulated by her. She is drinking excessive certain fluids to clean her out for the tests and he is buying into it. Ni fault of his own , just not enough experience to see through. Im not sure about the residential side but outpatient is just not working.

Thank you for taking the time to provide feedback. In order to better provide outstanding service, we would like to further discuss your experience and resolve any concerns you may have. Please feel free to reach out to Matt Rauch at (813) 881-1000, ext. 5207. We look forward to speaking with you.

Barbara Mcdonald

The psychiatrist at this place are ridiculous. Very rude and very unprofessional. Didn’t even know their names until I saw the prescriptions. Two of them, an old man his name is Richard Gushwa. Also an old woman that I have no idea who she was, never introduced themselves. Went with my daughter to let them know about her meds. I am approved to get all information from her drs. My daughter was telling them I didn’t think her meds were right. She had been telling me they weren’t right. I spoke up and said she was the one that complained about them, but I agreed they were not right. The old woman rudely told me they needed ti interview her alone. Ask if I could come back in The old man said you have to leave because you are being disruptive. I left. The prescription they gave her went from a 10 mg dose to a 40 mg dose. Sent her to the ER that night. Never again, will my daughter go to see those so called Drs.

John Cunningham

Came through Phoenix House 5 years ago and I'm still sober today. The staff was great. Therapists and Counselors seem to really care. Would recommend PH to anyone looking to start their recovery journey.

Thank you so much for your review and comments. We strive to provide excellent care at Phoenix House Florida and appreciate your positive feedback. We wish you much success!

Overall Experience

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