The place is like a jail, when you enter here you feel like, without freedom, I do not like the program. What they should do is give more freedom to patients.
About Questa Health Center
Their outpatient rehab serves clients living at home while completing treatment. They have specialized behavioral health programs, including psycho social rehabilitation (PSR), assertive community treatment (ACT), traditional healing, comprehensive community support services (CCSS), multi systemic therapy (MST), respite, and behavioral management services (BMS). Clients work to strengthen relationships and build coping skills in individual, group, couples, and family therapy. They also provide crisis services and medication management and evaluation.
MAT paired with therapy can encourage long term recovery in clients with severe addictions. Their medical professionals may administer MAT to help clients overcome withdrawal symptoms and cravings.
Presbyterian Medical Services accepts Medicaid, Medicare, and several major insurance companies. This may include Amerigroup, TRICARE, Humana, UnitedHealthcare, Cigna, ComPsych, and more. Always verify your insurance with your provider, as out of network benefits generally vary.
Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Anna Spooner
Latest Reviews
Made an appt here because it was the only place I could find that was taking new Medicaid patients. I had to drive like an hour to get here. Did the X-rays and exam. Then the dentist said he was retiring, so I couldn’t get any of my dental work I desperately need done. I wish they would’ve told me that on the phone. Kinda pointless appointment if I can’t get anything done. It’s been two months since he retired and they still don’t have a new dentist. I don’t know what to do.
I do not feel safe with the new nurse practitioner, Audrey. Kia was fantastic and it is terrible that you could not find a way to keep her. If you want to know why I don’t feel safe with Audrey I can give you a list: prescribed wrong medication, could not recommend a spine specialist and asked me to call my insurance company for a recommendation, asked why my blood pressure was so high when her assistant took my blood pressure and it was normal. Would you feel safe?
Response from the owner1 week ago
Thank you for making us aware of these issues. Your feedback has been shared with site administration.
Super poor staff personal! Poor service! Long waits! Cant find there own records! Don't waist your time rhere, go to Espanola or Taos. Plus you have to wait 3 months for appointment!
Response from the owner1 week ago
We are sorry to hear that you have had issues with our health center in Questa. Your review has been shared with site administration so that they can determine next steps. 
Rehab Score
Our Methodology
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6.5 / 10
Gallery
Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Inpatient rehabs are often clients' first stage of treatment following detox, and many, but not all, provide medically supervised detox services in the same inpatient facility. Clients in inpatient treatment receive intensive clinical support and supervision. They reside at the treatment center for the duration of the program and typically engage in multiple addiction counseling sessions and/or recovery-focused life skills courses each day. Many treatment centers also offer evidence-based complementary therapies, such as yoga and meditation.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Each drug rehab in New Mexico offers unique amenities and treatment methods. Common aspects of treatment include group and individual counseling, recreational therapy, medication management, and healthy living. Aftercare is often provided to prevent relapse.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Motivational interviewing can help you resolve indecisive feelings and develop the confidence to make changes. It is a short term counseling method that offers empathy and practical support and is often used as part of drug and alcohol rehab in New Mexico.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Therapists in New Mexico focus on creating a supportive network in family therapy sessions. This helps to support their loved one's recovery journey. By identifying dysfunctional patterns, your therapist can help you develop healthier ways of interacting with each other that significantly improve the overall treatment outcome.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Steven C. Hansen
President & CEO
Doug Smith
Executive VP
Diane Martinez
VP of Human Resources & Administration
Don Daniel
VP of Business Development & General Counsel
Kent Mosbrucker
VP of Finance
Andres Gensini, MD, FAAFP
VP of Clinical Affairs
Accreditations
The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.
SAMHSA Listed: Yes
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
2573 Highway 522
Questa, NM 87556
Get Help Now - 505-498-0774
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