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Texas Health Presbyterian Hospital Dallas

8200 Walnut Hill Lane, Suite 200 Dallas, TX 75231
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Presbyterian Hospital Dallas TX 75231

About Texas Health Presbyterian Hospital Dallas

Detoxification services benefit those who require a way to safely reach sobriety and maintain it without fearing dangerous withdrawal symptoms. They treat those with opioid addictions as well and find an individualized plan for each person to help fit their unique needs by utilizing a staff of medical professionals to closely monitor the patient’s progress.

Their inpatient program allows the patient to be monitored round-the-clock by a team of professionals in an environment that feels comfortable and safe. This reduces outside distractions and stressors and allows the patient to focus solely on recovery and therapy.

Outpatient care is a natural transition from inpatient care in many cases and can help those who still require intensive care and a structured lifestyle with daily therapy, but who are well enough to return home after each session. The intensity of programming will vary from person to person and can range from partial hospitalization to intensive outpatient care.

Center for Discovery takes most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to verify coverage because out of network benefits can vary.

Latest Reviews

Blake Sullivan
1 week ago on Google
5
This hospital is the nurses and doctors go above and beyond explain everything and are constantly asking if you need anything or how you are feeling thank you texas health presbyterian Dallas
Response from the owner1 week ago
Thank you, Blake, for your kind words and for sharing your positive experience. We are delighted to hear that our team provided exceptional care. Thank you, Katie - Texas Health
Nashan Ithier (Why)
2 weeks ago on Google
1
The reason I do not like this hospital is mainly due to the security guard the unit number 10 he’s always harassing people every time that I visit this hospital unit number 10 and Security officer that’s harassed me and my family will not be back and will notify my friends about the harassment of this agency
Response from the owner1 week ago
Thank you, Nashan, for sharing your concerns. I'm sorry to hear about this experience. Please email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can address this matter further.

Thank you, Katie - Texas Health
Dachshund for Adoption
2 weeks ago on Google
5
Sweet đŸ˜˜đŸ˜˜
Response from the owner1 week ago
Thank you for your kind words and positive feedback! We're delighted to hear that you had a pleasant experience. Thank you, Katie - Texas Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Accepted Insurance

Texas Health Presbyterian Hospital Dallas works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Chris York, FACHE

President

Melissa Winans, DNP, MBA-HCM, RN, NEA-BC, FACHE

Chief Nursing Officer

Sarah Way, MD

Chief Quality and Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

8200 Walnut Hill Lane
Suite 200
Dallas, TX 75231

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Rehab in Cities Near Dallas

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Reviews of Texas Health Presbyterian Hospital Dallas

3.2/5 (811 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (811 reviews)
Blake Sullivan
1 week ago
5

This hospital is the nurses and doctors go above and beyond explain everything and are constantly asking if you need anything or how you are feeling thank you texas health presbyterian Dallas

Response from the owner
Thank you, Blake, for your kind words and for sharing your positive experience. We are delighted to hear that our team provided exceptional care. Thank you, Katie - Texas Health
Nashan Ithier (Why)
2 weeks ago
1

The reason I do not like this hospital is mainly due to the security guard the unit number 10 he’s always harassing people every time that I visit this hospital unit number 10 and Security officer that’s harassed me and my family will not be back and will notify my friends about the harassment of this agency

Response from the owner
Thank you, Nashan, for sharing your concerns. I'm sorry to hear about this experience. Please email me at katieborders@texashealth.org with your name, the location you visited, and your phone number so we can address this matter further.

Thank you, Katie - Texas Health
Dachshund for Adoption
2 weeks ago
5

Sweet đŸ˜˜đŸ˜˜

Response from the owner
Thank you for your kind words and positive feedback! We're delighted to hear that you had a pleasant experience. Thank you, Katie - Texas Health
Lynne Darden
3 weeks ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
Mom Help
3 weeks ago
5

Stag was amazing. Hospital was clean and updated. Shout out to the front desk receptionist in day surgery area. She is amazing!!!!

Response from the owner
Thank you for your kind words! We're thrilled to hear about the positive experience and appreciate your shout-out to our staff. Thank you, Katie - Texas Health
Julieann Newman
3 weeks ago
1

It would please me better to leave zero stars. Better yet, -1,000,000,000 stars. My husband has been seen 3 times in the past few days for multiple kidney stones bilaterally, a severe concussion, a large hematoma, and multiple soft tissue injuries. Over the past 3 emergencies this week we've been brushed off, set aside, and ignored. Nursing staff asked for a urine sample. The pain was so bad that my husband passed out and fell on the bathroom floor. Not even a wipe was given to clean the scrape to his arm received in the fall. She was also supposed to give iv fluids and pain meds. Waited 3 hours for the next nurse to come on shift before he was given pain relief. Physicians don't listen because they think they know more than lowly sick people. This hospital needs major overhaul and staff need to see heads roll if major improvements aren't made soon! In my younger years as a nurse at IHC in Utah State, that was called punting and it was a fire able offense. What is the rule in Texas? Patient care is what these people were hired to do. Maybe some people need to be unemployed because they don't do their jobs.

Response from the owner
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Nancy Salinas
4 weeks ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
Tiffany Tiff
4 weeks ago
2

I hate it here. When first arriving at the emergency room the yt woman at the desk was extremely rude. I asked a question for clarity. And she just told me to sit and wait. My family arrived at the hospital by helicopter. But she didnt care to get any information about myself or the patient. I see why they have two persons for security, and she sits behind a glass wall. Just dismissve for no reason at all. This hospital dropped the ball for every surgery. Never keeping me updated. Just allowing me to wait for hours. Doctors or nurses never let me know what was going on. I really hate this place. Its just not clean. Trash over flowing in the room. Raggedy old furniture. Then they bring me a dingy old cot instead of a recliner. I've never been so uncomfortable. I would hate to be a patient here. I would scared to fall asleep.

Response from the owner
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Paine S
4 weeks ago
1

While waiting for my mother’s procedure, I was disappointed by several aspects of my experience at this hospital’s main building. Before 11 a.m., the only vending options available were overpriced smoothies and salads, which is not ideal for visitors who may be there for hours. The men’s restroom in the main lobby was in unacceptable condition. The toilet seat was filthy and appeared to need replacement, the air vents were caked with dirt, and there were no paper towels available. I have seen cleaner facilities in run-down convenience stores, which is not something you expect in a healthcare environment. In addition, the healthcare team did not provide my mother with clear or detailed instructions to prepare for her procedure, which caused unnecessary stress and confusion. Finally, the self-parking lot was poorly marked. The way the spaces were painted made it unclear how to park, creating a frustrating first impression. Hospitals should prioritize not only medical care, but also clear communication, visitor comfort, and basic hygiene. I hope these concerns are addressed promptly.

Response from the owner
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Jackie Clark
4 weeks ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
Randy Oldham
4 weeks ago
1

I told myself I would not return to this hospital after several negative incidents with nurses, but my surgeons and anesthesiologists practice here and they are excellent. About 2/3 of the Nurses working here are good to excellent. Sadly, the other one third treat their positions protecting other nurses (lying for their misdeeds and incompetence) and seem to act like they are in a sorority and the hospital building is their sorority house. Hopefully, this will be my last visit to this hospital, but will require me to find new surgeons who practice in nearby hospitals, which I have stayed in and are just fine. I was in intensive care and the poor man behind me, moaned, cried, yelled, turned on the red alarm causing the alarm in my room to go off. The nurses seemed to be having a party at the end of the hall (where we were) and were screaming at the man in the room behind me. This went on all night long and I did not sleep 15 all night. I complained twice and the Charge Nurse, Cynthia, hung up on me after the 2nd complaint. I was hooked up to medical equipment and could not leave the bed, otherwise I would have walked down the hall.

Response from the owner
I am so sorry to see that your experience was not up to expectations. We would like to connect with you to discuss any issues. If you are willing, please send your name, phone number, and the name of the location you visited to us at KatieBorders@Texashealth.org. Thank you, --Katie, Texas Health
Jennifer Bryan
1 month ago
5

I was born there, and I think they did a good job.

Response from the owner
Thank you, Jennifer, for sharing your positive thoughts. Thank you, Katie - Texas Health
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