Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

Texas Health Presbyterian Hospital Dallas

8200 Walnut Hill Lane, Suite 200 Dallas, TX 75231
Claim Profile
Presbyterian Hospital Dallas TX 75231

About Texas Health Presbyterian Hospital Dallas

Detoxification services benefit those who require a way to safely reach sobriety and maintain it without fearing dangerous withdrawal symptoms. They treat those with opioid addictions as well and find an individualized plan for each person to help fit their unique needs by utilizing a staff of medical professionals to closely monitor the patient’s progress.

Their inpatient program allows the patient to be monitored round-the-clock by a team of professionals in an environment that feels comfortable and safe. This reduces outside distractions and stressors and allows the patient to focus solely on recovery and therapy.

Outpatient care is a natural transition from inpatient care in many cases and can help those who still require intensive care and a structured lifestyle with daily therapy, but who are well enough to return home after each session. The intensity of programming will vary from person to person and can range from partial hospitalization to intensive outpatient care.

Center for Discovery takes most major insurance providers, such as Aetna, BlueCross BlueShield, Humana, United Healthcare, and others. Contact your provider to verify coverage because out of network benefits can vary.

Similar Rehab Centers

Latest Reviews

Cat S
4 weeks ago on Google
1
I recently had an upsetting experience in the NICU at Texas Health Presbyterian Hospital in Dallas. As a designated support person, I attempted to feed an infant during a scheduled feeding time. The nurse on duty first refused, saying “mom had not fed him yet.” When I questioned that, the explanation changed: first it was at the “nurse’s discretion,” then that additional forms were required — even though paperwork had already been completed. But it seems it was not communicated well to the parents that the forms were not specifically for feedings. The parents were unaware of any such rule and expressed surprise. Mom had to get up and come to the NICU to sort things out. Very inconvenient. This incident left me feeling disheartened and confused. It was brought to the attention of staff at the front desk. We were then told that the verbal authorization for feeding needs to be given by the parents. The forms were not for feedings just visits and holding only. Anyway! Verbal authorization to one or two here and there is not sufficient. The lack of clarity and consistency was troubling, and the nurse could have easily called the parents to confirm authorization instead of denying the feeding. I’m sharing this because as a grandmother & healthcare professional, I believe families deserve transparency and consistent communication in the NICU. I hope leadership reviews policies around feeding by authorized support persons and provides clear guidance to staff, so families and infants can feel supported and respected during such critical moments.
Alex
1 month ago on Google
5
When first arriving at the emergency room the yt woman at the desk was extremely rude. I asked a question for clarity. And she just told me to sit and wait.
Charles Cl
1 month ago on Google
3
Great place to give birth, awful place for recovery. Do better please. The custodians need some more training as well. Its not that hard to properly sweep and mop a floor. And due to their lack of skill in that, I've been dealing with severe allergies from loose dog hair in the room. And majority of the recovery nurses are rude and not very attentive.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
6.7 / 10

Accepted Insurance

Texas Health Presbyterian Hospital Dallas works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff & Accreditations

Staff

Chris York, FACHE

President

Melissa Winans, DNP, MBA-HCM, RN, NEA-BC, FACHE

Chief Nursing Officer

Sarah Way, MD

Chief Quality and Medical Officer

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Building icon

8200 Walnut Hill Lane
Suite 200
Dallas, TX 75231

Fact checked and written by:
Benjamin Cardenas
Edited by:
Courtney Myers, MS

Rehab in Cities Near Dallas

Left arrow icon Back to TX

Reviews of Texas Health Presbyterian Hospital Dallas

3.2/5 (811 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
414
4
58
3
34
2
48
1
339

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (811 reviews)
Scott Jacqmein
2 weeks ago
5

I recently had to visit the Emergency Room, and I can say without hesitation that the nurses and doctors were absolutely exceptional. From the moment I walked in, every nurse I encountered showed an incredible blend of professionalism, empathy, and calm under pressure. They treated every patient with genuine respect and kindness — something that makes all the difference when you’re in pain or scared. Their technical skill was equally impressive. Every procedure, explanation, and interaction reflected deep knowledge and confidence in their craft. You could see the teamwork and dedication in how they communicated and supported one another, even when things were clearly busy. The doctors were outstanding as well — clear, thorough, and reassuring. They took time to listen, to explain, and to ensure I understood what was happening. It’s rare to feel both cared for and cared about, but that’s exactly the experience I had. If I had one small suggestion, it would be that the triage area could use more nurses. The staff worked miracles with the resources they had, but it was evident they were stretched thin. Even so, their grace and composure under that kind of pressure made their excellence shine through even brighter. To all the nurses and doctors in that ER — thank you. Your kindness, skill, and humanity made a difficult experience something I’ll remember with gratitude.

Response from the owner
Thank you, Scott, for sharing your kind words. I'm delighted to hear about the exceptional care and professionalism you experienced from our team.

Thank you, Katie - Texas Health
Mark A Dresslar
2 weeks ago
3

Adequate

Response from the owner
Thank you, Mark, for sharing your feedback. I'm sorry to hear about this experience. If you would like to discuss this further, please email me at katieborders@texashealth.org with your name, location you visited, and your phone number.

Thank you, Katie - Texas Health
Sanjiv Gaiha
3 weeks ago
5

Incredible care nurses are amazing

Meredith Mayo
3 weeks ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
ZORIA Manning
3 weeks ago
5

Tour was very detailed and she answered all questions

Response from the owner
Thank you, Zoria Manning, for your kind words and for taking the time to share your experience. We're delighted to hear that the tour was detailed and informative. We appreciate your feedback and support.

Thank you, Katie - Texas Health
Jennifer Diogenes
3 weeks ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
Reaghn Franta
3 weeks ago
5

I had the BEST experience here and I can’t thank the staff enough. From the second I walked in, the receptionist (I’m awful with names but she was so sweet) made me feel welcome. On the induction floor, Timique and Hillary were amazing. They were fun, friendly, and made the night feel easy and comfortable. The room was super clean and I felt totally at home. In labor and delivery, Cindy and Dr. Watson took care of me. They were funny, kind, and professional all at the same time. The anesthesiologist who did my epidural was also great. He was super nice and made the whole thing go smoothly. Anytime I needed something, someone was right there. Dr. Watson was especially amazing. He explained everything calmly and even helped me avoid tearing. After my first birth at another hospital being rough, this was such a relief. He and Cindy were also so sweet with my son that it honestly made me tear up. Back in the suites, the space was smaller but still cozy and clean. It was perfect for me, my fiancé, and my baby. Lory, Ashley, Bonita, Casie, Chatu (I hope I spelled that right!), and Dr. Walters were all awesome. Every single one of them made me feel cared for and supported. These people were put on this Earth to care for women and babies!! Everything about this experience was positive. The rooms were clean, everyone I came across was kind and helpful, and I just felt really taken care of from start to finish.

Response from the owner
Thank you, Reaghn, for sharing such a wonderful review. I'm delighted to hear that our team made you feel welcome and well-cared for during your visit. Your kind words about our staff and facilities mean a lot to us. Congratulations on your newest family member! Thank you, Katie - Texas Health
JOSEPH'S PLUMBING TECH
3 weeks ago
5

I Love been in Texas it's really good out there

Cat S
4 weeks ago
1

I recently had an upsetting experience in the NICU at Texas Health Presbyterian Hospital in Dallas. As a designated support person, I attempted to feed an infant during a scheduled feeding time. The nurse on duty first refused, saying “mom had not fed him yet.” When I questioned that, the explanation changed: first it was at the “nurse’s discretion,” then that additional forms were required — even though paperwork had already been completed. But it seems it was not communicated well to the parents that the forms were not specifically for feedings. The parents were unaware of any such rule and expressed surprise. Mom had to get up and come to the NICU to sort things out. Very inconvenient. This incident left me feeling disheartened and confused. It was brought to the attention of staff at the front desk. We were then told that the verbal authorization for feeding needs to be given by the parents. The forms were not for feedings just visits and holding only. Anyway! Verbal authorization to one or two here and there is not sufficient. The lack of clarity and consistency was troubling, and the nurse could have easily called the parents to confirm authorization instead of denying the feeding. I’m sharing this because as a grandmother & healthcare professional, I believe families deserve transparency and consistent communication in the NICU. I hope leadership reviews policies around feeding by authorized support persons and provides clear guidance to staff, so families and infants can feel supported and respected during such critical moments.

Alex
1 month ago
5

When first arriving at the emergency room the yt woman at the desk was extremely rude. I asked a question for clarity. And she just told me to sit and wait.

Charles Cl
1 month ago
3

Great place to give birth, awful place for recovery. Do better please. The custodians need some more training as well. Its not that hard to properly sweep and mop a floor. And due to their lack of skill in that, I've been dealing with severe allergies from loose dog hair in the room. And majority of the recovery nurses are rude and not very attentive.

The Hiatus Cabin
1 month ago
5

Response from the owner
Thank you so much for taking the time to leave a review! Your feedback is important to us and we are so glad we met your expectations. Thank you again -- Katie, Texas Health
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for Texas Health Presbyterian Hospital Dallas

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline