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Regional Health Systems – East Chicago Care Center

3903 Indianapolis Boulevard
East Chicago, IN 46312
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Regional Mental Health Center - Stark Center IN 46312

About Regional Health Systems – East Chicago Care Center

Addiction-related services provided here include adult residential treatment, intensive outpatient treatment, medication assisted treatment, and gambling addiction services.

Inpatient addiction treatment
Recovery Matters is the adult inpatient 28-day treatment program that consists of a comprehensive health evaluation, individual and group therapy, and aftercare planning for sober living environments after treatment.

Intensive outpatient treatment
This is a client-centered program that includes medication-assisted treatment, family support, group therapy, and substance abuse education in a daytime setting.

Medication assisted treatment
Medication is a tool for recovery at this facility used by a trained medical team to help ease symptoms of withdrawal and cravings.

Adolescent outpatient groups
This addiction treatment program is geared toward adolescents and focuses on substance abuse and learning new coping skills in an outpatient group setting.

Similar Rehab Centers

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount

Facility Overview

Calendar icon 15 - 30
Avg Length of Stay in Days

Latest Reviews

Princess Moore
1 month ago on Google
5
I come here for Diana Cisneros she is kind understanding and compassionate. I love talking to her she really does give me emotional support and I am so glad she is my therapist
Sam Roadruck
2 months ago on Google
1
Went to my doctor first because I am in the midst of a major depressive episode. She referred me to a psychologist which I have never done before, and have not even done counseling before. Came to this facility, already hating myself and scared to talk about emotions, but knowing I need help. Front desk was kind and helpful, asked me to fill out paperwork and wait to be called back. Some older man, maybe in his 50s/60s, white, tall, salt and pepper hair, glasses, comes out and tells me that if I have the time today to “sit around for 4-5 hours that’s what we’ll do” and that “if you just call the number someone can do this in 2 hours but if you want me to do this now, today, it’ll be 4-5 hours”. The tone that this man used with me made me feel even more insignificant than I already am feeling. I just came from my primary doctor where I cried for almost an hour. Cried the entire way from highland to east Chicago because I don’t want to feel this way, I don’t want to have to talk to a psychologist, I don’t want to deal with my feelings. And for this man to come out and essentially tell me I don’t want to do this for you but if you want to I guess I will. After telling him it’s okay i can just call, he shrugs his shoulders and with other patients in the waiting room listening he says to me “are you gonna hurt yourself today?” Not asking me because he cares but asking like I’m inconveniencing him. I answered “no” and he tells me “just call the number”. He proceeds to go behind the front desk and mumble something to the reception. I’m now visibly crying because I’ve never felt so worthless in a place where I thought I was going to get help for feeling worthless. The receptionist was kind to me and apologetic and said not to worry, if I come back I won’t see him again. I just can’t wrap my head around how this employee works at a facility that is aimed to help people, people who are struggling with depression, and thinks it’s acceptable to make people seeking help feel like an inconvenience.
Response from the owner1 month ago
I am sorry you had this poor experience with one of our providers, Sam. Patient care is our main priority. We work hard to ensure every patient receives proper treatment and is treated with respect. This account does not reflect the standard we hold our providers to. We have shared your experience with our leadership. We would like the opportunity to hear more about your experience. Please reach out to us at 219-685-1514 or customerservice@rhs.care.
Greg Dobson
2 months ago on Google
5
I had a good experience, they took care of my needs and learned how to cope. Thank you
Response from the owner1 month ago
Hi Greg, thank you for taking the time to share your experience with us. Regional Health Systems works hard to ensure every patient gets the specialized, compassionate care they deserve. We wish you the best in your health journey.
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Regional Health Systems – East Chicago Care Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Regional Mental Health’s outpatient mental health counseling is provided for individuals, couples and families of all ages by their professional staff of psychologists, clinical social workers, mental health counselors and psychiatrists. These programs provide help to adults and children having trouble effectively managing their lives through the various stages of change and development. Leaving home for the first time, getting married or divorced, coping with a loss and handling stress are a few of the life cycle events emphasized in these programs.

Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.

Persons who require high-level support but who do not wish to leave their homes or communities may enroll in an intensive outpatient program (IOP). Clients typically commit to a minimum of nine treatment hours across three therapeutic sessions per week, but many programs offer up to 20 hours of care weekly. Most intensive outpatient rehabs provide a combination of psychotherapy, recovery education, and holistic care. Medication assisted treatment (MAT) is widely available for those in alcohol or opioid recovery.

Clients receiving support in a rehab aftercare program have completed inpatient care and may also be preparing to exit formal outpatient care. Outpatient services are typically categorized as rehab aftercare, but these services often continue beyond the cessation of formal treatment. Rehab aftercare services are designed to promote life-long recovery through comprehensive, wraparound care, which may include medical, mental health, and social services. These programs are usually created in collaboration with the client's case manager and care team.

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

When families plan a drug intervention in Indiana, the goal is to create self-awareness in their loved one, so they acknowledge the need for treatment and get help. A professional interventionist can work with the individual's family members to organize this intervention and provide direction for follow-up. During the intervention, loved ones share how the individual's substance abuse has affected them, and the interventionist adds a clinical perspective on how treatment can help the situation.

When you receive 24-hour clinical care in Indiana, you'll be under constant supervision from highly trained medical staff. Nurses, doctors, and addiction specialists provide medications and other treatment to address withdrawal symptoms and any additional medical needs. Common medications that are prescribed include valium and Librium to relieve alcohol withdrawal, and anti-depressants to relieve cocaine withdrawal. For opioid abuse, doctors may prescribe methadone or naltrexone to manage cravings and clonidine to treat high blood pressure.

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. This program assists clients who are physically dependent on drugs and/or alcohol that requires detoxification. Detoxification lasts 1-5 days.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Indiana provides substance abuse treatment programs for individuals with substance use disorders. With a range of care levels, including outpatient, inpatient, and partial hospitalization programs, you'll be able to find the right treatment for you. Programs usually include a substance abuse evaluation, evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), and group therapy address substance abuse and enhance coping strategies. By offering personalized treatment plans and a supportive environment, these programs strengthen your ability to maintain your recovery.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Teen programs are designed to address the unique pressures teens face, pressures that can drive them to experiment with dangerous, addictive substances. They need programs that meet them exactly where they are and give them tools for long-term recovery. Therapy can help teenagers understand and work through underlying issues so they can reclaim the life ahead of them.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational interviewing aims to stimulate the client's personal motivation and commitment to change. Rather than receive advice and warnings from the therapist, the client is given the opportunity to share their concerns and reach their own conclusions.

Rapid Resolution Therapy™ (RRT) is an innovative and holistic approach developed by Dr. Jon Connelly, founder of The Institute for Survivors of Sexual Violence. Unlike other approaches to trauma treatment that require an individual to experience painful emotions while reliving the trauma, RRT clears the negative effects of traumatic events effectively, quickly, and gently. In this uplifting approach to treatment and healing, negative habits and painful emotions are replaced by positive actions, energy, and a feeling of well-being.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Vocational Rehabilitation services provide information and skill building to train and assist severely and persistently mentally ill individuals in obtaining and maintaining community-based employment. Staff helps individuals locate types of employment that best fit both employer and applicant needs and provide job coaching to work with and train the employee on-the-job as well as monitor the employee’s job progress. When an employee is referred by the program, employers can be confident that the new employee is prepared and receives ongoing support to maintain employment.

Individual dialectical behavior therapy (DBT) takes place in weekly, 60 minute sessions. You'll have homework to do, such as keeping a diary to track your emotions and actions. You'll also attend group sessions, which are intended to be skills practicing sessions. DBT in Indiana typically lasts six months to a year.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

William Trowbridge, JD

CEO

Kobie Douglas, MD

Chief Medical Officer

Sonia Magallon

COO

Steve Runyon

Chief Nursing Officer

Carla Houck

Chair, Board

Linda Jonaitis

Vice Chair, Board

Accreditations

LegitScript has reviewed Regional Health Systems – East Chicago Care Center as part of their certification program, and has determined that it meets the LegitScript standards for legality, safety and transparency.

LegitScript verified in

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Indiana

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

3903 Indianapolis Boulevard
East Chicago, IN 46312

Explore Other Centers Near East Chicago

Reviews of Regional Health Systems – East Chicago Care Center

2.56/5 (41 reviews)
5
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
12
4
1
3
4
2
3
1
22

Reviews

5
Own experience

As a patient with a Major Depressive Disorder, I was treated with the correct treatment that helped me with my symptoms and they offered there my medication while they ordered for me, also they helped with a program application to get a discount. It is an excellent place to ... Read More

Maria A.
Reviewed on 7/2/2024
Staff
5
Amenities
5
Meals
5
Value
5
Cleanliness
5
2.5

I give this place a 5 out of 10 because at first the treatment was good but as it was advancing it started to feel like if it got stuck. Now I am in need of looking for another place to be treated at.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (39 reviews)
Princess Moore
1 month ago
5

I come here for Diana Cisneros she is kind understanding and compassionate. I love talking to her she really does give me emotional support and I am so glad she is my therapist

Sam Roadruck
2 months ago
1

Went to my doctor first because I am in the midst of a major depressive episode. She referred me to a psychologist which I have never done before, and have not even done counseling before. Came to this facility, already hating myself and scared to talk about emotions, but knowing I need help. Front desk was kind and helpful, asked me to fill out paperwork and wait to be called back. Some older man, maybe in his 50s/60s, white, tall, salt and pepper hair, glasses, comes out and tells me that if I have the time today to “sit around for 4-5 hours that’s what we’ll do” and that “if you just call the number someone can do this in 2 hours but if you want me to do this now, today, it’ll be 4-5 hours”. The tone that this man used with me made me feel even more insignificant than I already am feeling. I just came from my primary doctor where I cried for almost an hour. Cried the entire way from highland to east Chicago because I don’t want to feel this way, I don’t want to have to talk to a psychologist, I don’t want to deal with my feelings. And for this man to come out and essentially tell me I don’t want to do this for you but if you want to I guess I will. After telling him it’s okay i can just call, he shrugs his shoulders and with other patients in the waiting room listening he says to me “are you gonna hurt yourself today?” Not asking me because he cares but asking like I’m inconveniencing him. I answered “no” and he tells me “just call the number”. He proceeds to go behind the front desk and mumble something to the reception. I’m now visibly crying because I’ve never felt so worthless in a place where I thought I was going to get help for feeling worthless. The receptionist was kind to me and apologetic and said not to worry, if I come back I won’t see him again. I just can’t wrap my head around how this employee works at a facility that is aimed to help people, people who are struggling with depression, and thinks it’s acceptable to make people seeking help feel like an inconvenience.

Response from the owner
I am sorry you had this poor experience with one of our providers, Sam. Patient care is our main priority. We work hard to ensure every patient receives proper treatment and is treated with respect. This account does not reflect the standard we hold our providers to. We have shared your experience with our leadership. We would like the opportunity to hear more about your experience. Please reach out to us at 219-685-1514 or customerservice@rhs.care.
Greg Dobson
2 months ago
5

I had a good experience, they took care of my needs and learned how to cope. Thank you

Response from the owner
Hi Greg, thank you for taking the time to share your experience with us. Regional Health Systems works hard to ensure every patient gets the specialized, compassionate care they deserve. We wish you the best in your health journey.
leonard brooks
3 months ago
1

I worked there and it’s not a place to work at least when it comes to maintenance and housekeeping side they don’t respect black people supervisor is nice but won’t care about your concerns you can’t grow or build anything there !!!!!!

Response from the owner
We appreciate your feedback and are sorry to hear your experience didn't reflect the opportunities we strive to provide. We are continuously working to support growth across all teams and value input that helps us improve. Wishing you the best in your future endeavors.
Overall Experience
Date Submitted
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