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Salem VA Medical Center

1970 Roanoke Boulevard Salem, VA 24153
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The facilities at Salem VA Medical Center in Salem, VA 2

About Salem VA Medical Center

Salem VA Medical Center honors America’s Veterans by providing exceptional health care that improves their health and well-being. VHA will continue to be the benchmark of excellence and value in health care and benefits by providing exemplary services that are both patient centered and evidence based.

Women-and men as well-may experience repeated sexual harassment or sexual assault during their military service. Special services are available to women who have experienced Military Sexual Trauma (MST). VA provides free, confidential counseling and treatment for mental and physical health conditions related to MST.

Social work offers counseling for: veterans with drug, alcohol, and emotional problems; veterans and their families to understand and adjust to an illness or disability; veterans and family members who want to prepare advance directives and durable powers of attorney for health care or finances; veterans and their families to cope with terminal illness; family members about legal issues such as commitment and guardianship; and case management assistance for in-home care, financial benefits and resources, community living, etc.

Latest Reviews

Scott Asselin
4 weeks ago on Google
5
Very professional and provided excellent service
Lori B
1 month ago on Google
5
If you like low nurse to patient ratios, this is the place!
Chrono Cross
1 month ago on Google
5
The facility is amazing with well educated doctors with well calibrated insights. There great and courageous with veterans health that may mislead to misunderstandings of those without the appropriate understanding and knowledge but thats OK, they will help you understand clearly. There human like everybody else well maintained ethical and passionate through all that they do. The VA is strick on rules and policies for the ethical relationships they delicately preserve with there patients. Somebody like me has endured a tramatic brain injury can put the peices of the puzzle together congruntly. I now realize the integrity of the messaging and how comments aren't for attention seeking congratulations. You have my soldiers honor dignity and respect. Service With pride, Always Farward whoa!!!!!! God bless the VA.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.5 / 10

Accepted Insurance

Salem VA Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12-step icon12-Step

12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

24-hour icon24-Hour Clinical Care

24-hour clinical care in Virginia features a highly trained team of professionals to treat your physical, mental, and emotional needs. Doctors and nurses are available to prescribe and administer medications. Psychologists and counselors provide professional counseling. Other experts such as nutritionists and addiction specialists may also offer support. This 24/7, comprehensive care is designed to give you the support you need to begin a successful recovery.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you enroll in drug rehab in Virginia, a treatment plan is designed by professional staff in order to help you overcome drug addiction and modify addictive behaviors. This may include evidence-based treatments, group and individual therapy, and relapse prevention.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image

LGBTQ Program

Salem VAMC serves and welcomes all who served. They strive to provide outstanding care to LGBT Veterans and their families. They work closely with community resources to find opportunities for you and your family to create a holistic lifestyle. The LGBT Veteran Care Coordinator (VCC) advises and advocates for LGBT Veterans. The coordinator can assist with all the services you may need, from primary care to specialized care for chronic conditions, mental health.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 1763

Contact Information

Building icon

1970 Roanoke Boulevard
Salem, VA 24153

Rehab in Cities Near Salem

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Reviews of Salem VA Medical Center

4.1/5 (241 reviews)
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Reviews

5

All caring, patient, and personal to each patient. Front desk is always responsive to phone calls, and I never waited longer than 10 minutes for my appointment. Great place for us veterans

Reviewed on 1/9/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (240 reviews)
Scott Asselin
4 weeks ago
5

Very professional and provided excellent service

Lori B
1 month ago
5

If you like low nurse to patient ratios, this is the place!

Chrono Cross
1 month ago
5

The facility is amazing with well educated doctors with well calibrated insights. There great and courageous with veterans health that may mislead to misunderstandings of those without the appropriate understanding and knowledge but thats OK, they will help you understand clearly. There human like everybody else well maintained ethical and passionate through all that they do. The VA is strick on rules and policies for the ethical relationships they delicately preserve with there patients. Somebody like me has endured a tramatic brain injury can put the peices of the puzzle together congruntly. I now realize the integrity of the messaging and how comments aren't for attention seeking congratulations. You have my soldiers honor dignity and respect. Service With pride, Always Farward whoa!!!!!! God bless the VA.

Keath Mayes
1 month ago
1

A doctor who was not assigned to my dad spoke over my dad’s assigned doctor and dictated my dad coming off life support without talking to me (I had power of attorney). It was a complete break down of communication and professionalism. My dad could still be here but he’s dead because of the Salem VA hospital.

Response from the owner
Mr. Mayes,
We take your concern seriously and encourage you to contact our Patient Advocate Office at 540-982-2463, Ext. 1000.
John Felts
1 month ago
3

I came to the Salem Veterans Medical Center from North Carolina where I live now because they have really good people that care for Veterans and love living in my hometown of Roanoke Valley. My issue is with the kitchen staff and more importantly the Manager there. To put it lightly, They Suck”! I have a few Ulcers in my stomach and they don’t follow the Diet that was organized for me.😡. Something needs to change right now. Fire the Kitchen Manager. I shown my name because I want this done. I worked in restaurants when in college and coming out of retirement to work as a Restaurant Manager and working on re-upping my ServSafe Certification. I know my Shit. 😃

Boone Fowler
2 months ago
3

Ashley Sawyer
2 months ago
5

Love the people at this VA!

Boyd Copal
2 months ago
5

Been coming to Salem VA.since 1973 one of the best.Only seen it improve to state of the art facility.E.R top grade with some of the best people one would hope for.5stars for Primary care doctor & staff 5stars E.R 5stars.

Kinki Esteban Mendoza
2 months ago
5

Willie Fitzgerald
2 months ago
5

Great place to see physics

Kathy Harris
3 months ago
5

Bobby Nicely
3 months ago
5

Helpful in service of veterans

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