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Suburban Hospital – Behavioral Health Services

6001 Montrose Bethesda, MD 20852
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Top 10 Rehab In Bethesda
Suburban Hospital - Behavioral Health Services MD 20814

About Suburban Hospital – Behavioral Health Services

Suburban Hospital – Behavioral Health Services, located in Bethesda, Maryland, provides drug rehab services for young adults and adults. They offer inpatient treatment, a partial hospitalization program, an intensive outpatient program, outpatient treatment, and aftercare programs. Services are available in multiple languages.

The inpatient program features 16 beds for clients requiring stabilization. A case management team provides 24/7 supervision and introduces a customized treatment plan for the clients’ recovery.

Partial hospitalization is a highly structured program that meets five days a week for over six hours each day. Psychodynamic therapy, peer support, and medication management are provided. Lunch is included.

The intensive outpatient program meets three days a week for over six hours each day. This program is for those who are able to successfully receive treatment while meeting regularly, yet with enough flexibility to continue to engage in personal and professional responsibilities. Services can include education workshops, relapse prevention, and life skills development.

The outpatient program meets as an aftercare program where continued care is provided through groups and individual therapy.

Suburban Hospital offers care and support for all alumni. Referrals may be made to other centers or outside facilities.

Suburban Hospital is accredited by The Joint Commission.

They offer self pay and financing options. The center accepts Medicare (but not Medicare Advantage) and is in network with most major insurance carriers. Please verify your coverage and out of network benefits.

Facility Overview

Bed icon 228
Number of Available Beds

Latest Reviews

Debi
2 months ago on Google
1
Horrible yet pivotal for my understanding of how some hospitals do not care about your wellbeing. Beware, I went in with a weeklong migraine so bad I lost my vision and was vomiting in the waiting room. All they did was send someone to clean it up, after my partner already cleaned the area all by himself while I cried in agony. 4 hours later they gave me pain meds and sent me home with no referral to a neurologist, no testing , and nothing further to ease the pain.
Response from the owner2 months ago
Hi Debi, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Crystal Corbie
2 months ago on Google
1
Came in the ER having blood pressure 219/110. They did an ekg and left in a room for three hours. No cat scan to make sure my headache wasn t from a brain bleed or anything, no medication, and no empathy. I have a history of high blood pressure, however being on medication, I ve never had my pressure that high. I was dizzy and couldn t see that s why I went in. Now two months later I m finding out I could ve been having a stroke! I live in the neighborhood and to think this is where I would have to go if an emergency were to occur This scares me to death literally.
Response from the owner2 months ago
Hi Crystal Corbie, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Design Design
2 months ago on Google
5
The ER was a bit of a wait. The service was very good
Response from the owner2 months ago
Hi Design Design, we re dedicated to providing a positive experience and would like the opportunity to learn more about your recent visit. Please reach out to our Patient Relations department via the following number so we can help: 410-955-2273.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.8 / 10

Location

Accepted Insurance

Suburban Hospital – Behavioral Health Services works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Clients who are exiting detox or intensive inpatient treatment often enroll in outpatient rehab programs to ensure a robust continuity of care. Outpatient programs allow clients to remain in or return to their homes and workplaces while continuing to receive treatment, which typically includes addiction counseling and recovery-focused life skills training. Clients in opioid and/or alcohol recovery may also receive medication assisted treatment (MAT), including medication induction and maintenance, at an outpatient facility.
inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
aftercare iconAftercare Support
Clients receiving support in a rehab aftercare program typically partner with their case manager and care team to identify and access the services that best align with their recovery needs and goals. Rehab aftercare services are designed to evolve with clients' changing needs to promote their long-term sobriety. Care modalities are highly customized and may include a range of medical, mental health, and social service resources, including peer coaching, career counseling, and 12 step program induction.
12-step icon12-Step
12 step programs provide accessible peer coaching for participants at all stages of their recovery journey. Meetings are peer-led, anonymous, free, and available multiple times per day in most communities. Participants also receive one-on-one mentoring by a self-selected sponsor. 12 step recovery is based on spiritual principles, which enable participants to understand their disease, accept responsibility for their choices, and relinquish control over that which is unchangeable. Religious affiliation isn't required and specialized formats are available.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy in Maryland emphasizes your current life rather than what has happened in the past. Your therapist will help you develop methods to deal with current and future challenges so you can cope in healthy ways that don't involve substances.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • home-setting iconResidential Setting

Staff & Accreditations

Staff

Kevin W. Sowers, M.S.N., R.N., F.A.A.N.

Corporate Vice Chairman

jennifer Nickoles, M.S.

President

Renee Blanding, M.D.

VP, Medical Affairs

Susan Stevens

VP, Human Resources

Lisa Filbert, R.N., M.S., N.H.A.

Executive Director, Organizational Excellence

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (301) 896-3100
Building icon

6001 Montrose
Rd, Rockville, MD 20852

Fact checked and written by:
Peter Lee, PhD
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Bethesda

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Reviews of Suburban Hospital – Behavioral Health Services

2.9/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.9 (100 reviews)
Marie Zurie
3 days ago
2

After an accident I requested this hospital. Nurse (1⭐️) acted like she couldn't be bothered and CT tech (1⭐️) was also dismissive. Never offered to clean any wounds. She should've at least examined my scalp to see where I was bleeding. NOPE! She offered ZERO 4x4s and Family had to do quiet recon to find needed items. Quality of care DEPENDENT upon person on duty—zero consistency. Relative had to keep asking about something for pain. Environmental Services was (4⭐️), too bad they could take care of my head injury.

Response from the ownerInvalid relative date format:
We are sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by filling out this form: https://jhmsecure.johnshopkins.edu/the_johns_hopkins_hospital/services_amenities/form.html, or by calling 410-955-2273.
Saint Bess
5 days ago
5

I went for a cyst that was extremely painful. I was triaged right away and the doc who saw me was caring and compassionate. This is my second time going to this ER in the past few years. The entire care team is wonderful..

Response from the ownerInvalid relative date format:
Hi Saint Bess, thank you for sharing your experience with us.
M Price
1 week ago
1

This hospital has gone downhill since the big renovations. Physician parking lot completely empty late at night and patients need to park far away in the creepy parking garage. Poorly planned and a hot mess inside the er waiting room. So far ive been.waiting with a severely disabled child for over an hour with hacking and coughing adults in a cramped waiting room. Here for a possible broken bone. He will surely also be sick after this visit.

Response from the ownerInvalid relative date format:
Hi - this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Paige Johnson
1 week ago
1

The Nurse Practioner and Dr in Fast Track at the ER made sure I was the last to be serviced and the last to leave. I was the 2nd person who arrived at Fast Track when it opened at 10am and the LAST to leave (5pm). Guess my skin color!!! When I complained about how no one even spoke to me or asked me why I was there, another nurse said "This is why I should have stayed in Plastic Surgery". They literally sent everyone who came in after me to get a CT scan and discharged them before even SPEAKING to me. When I complained, the NP walked over and said "WHAT'S THE PROBLEM? We're busy!" And the Dr just walked back and forth to everyone and decided not to talk to me at all. It was literally the LEAST busy ER I've ever been to on a Tuesday morning! I know this will just pile up under the 1 stars and the hospital will operate per usual but if you are a person of color, please understand the risk here. I had to upload my CT scan to ChatGPT just to learn there was a nodule on my Thyroid and needed to see an endocrinologist. Literally, NO ONE read my CT SCAN. But the bill is on its way, I'm sure!

Response from the ownerInvalid relative date format:
Hi Paige Johnson, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Joshua Foster
1 week ago
1

I am giving this hospital a one star rating bc they did save my fiancées life once upon a time. However, I give NO more stars due to the fact that the level of incompetence that has since been our experience and seems to never fail every time an ambulance takes her here. Not even a year after the wonderful treatment we received, she was released, after being admitted for grand mal seizures, into the cold, snowy morning, without shoes. And when we complained about it, the lame ass security guards were sucked on us and forced us to leave the property. Most recently, after arriving by ambulance, she was released about an hour ago after coming in and being placed in the waiting room for 3 hours. When I explained to the nurse that she hasn’t had her seizure medication it almost 12 hours, they thought it would be a good idea to send her home(5 minute drive/25 minute walk)to take them. When I asked about her having an uber sent through insurance, they said that they no longer do that. Well….lo and behold, not 2 blocks away from the hospital on our arduous journey, she fell onto the ground in grand mal seizure, just as I predicted. The incompetence of the staff at this hospital drives me insane. If you have a choice in where you go for care, DONT GO HERE!!!

Response from the ownerInvalid relative date format:
Hi Joshua Foster, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Bruce
2 weeks ago
5

Dear Suburban Hospital I Was At The Emergency Room For Painful-Aggressive Condition! Next, I Was greeted by The Triage Nurse And Also Took My Information And She Was Excellent! Next, I Met Dr Wyckoff Explained My Condition And She Came to The Rescue And Was Outstanding! Next, Vince Who Works With The Docter's Was Excellent! Next, The Entire Crew Here is Impressive!

Response from the ownerInvalid relative date format:
Hi Bruce, thank you so much for sharing your experience with us.
Sunbin Song
2 weeks ago
1

Absolutely terrible experience. I went to this ER and they saw me briefly before they told me that I actually had to go to Holy Cross ER since they did not have the required expertise and equipment to deal with fetal monitoring. Nonetheless, they have since then sent me multiple bills that are already about 4 times what I paid to Holy Cross. I've also gotten bills from both Suburban hospital and Bethesda Emergency Associates LLC (that they claim is for the Suburban visit also) for the same visit and for charges that are unclear. I had to call Suburban to make sure they billed my insurer and Bethesda Emergency Associates seemed to have neither bothered to coordinate with Suburban nor my insurance. I'm trying to sort through this mess. Really terrible billing practices, I think they verge on fraudulent. Am currently wading through it.

Response from the ownerInvalid relative date format:
Hi Sunbin Song, this is concerning to hear and sorry that we did not meet your expectations. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Mark Sickle
4 weeks ago
5

Spent 5 days in the ICU and 3 days in a room. I have to commend the skill, compassion, training, manners, and helpfulness of the FULL staff that I came in contact with. These people work hard, enjoy their job, and genuinely care about you and for you. I could not have asked for a kinder staff for everybody from cleaning staff to highly regarded specialist doctors. GREAT JOB, thanks for all the love!

Response from the ownerInvalid relative date format:
Hi Mark Sickle, thank you for sharing your experience with us.
Timothy Harris
1 month ago
5

I have had the misfortune to spend a lot of time in hospitals. Recently a complication from a biopsy performed at another hospital earlier in the week landed me in the ER at Suburban early Friday morning. The staff were friendly, caring, professional, and capable. I was seen immediately and effective treatment began right away. Every step of the way they took great care of me. Usually it’s difficult to get any rest in a hospital, but Suburban was very different. The people are all outstanding caregivers. Kudos to them and to the people who put together such competent, compassionate, and capable team.

Response from the ownerInvalid relative date format:
Hi Timothy Harris, thank you for sharing your experience with us.
M. Zed
1 month ago
1

Some of the most conspicuously rude staff at any area hospital. For instance, they get immediately nasty if you don’t remember something (like directions) that they mumble hundreds of times a year in their jobs. Zero resemblance to the friendly, community hospital it used to be decades ago; it’s gone very corporate and awful.

Response from the ownerInvalid relative date format:
We are sorry to hear that we did not meet your expectations in your recent experience. If you could contact our Patient Relations department, we would appreciate the opportunity to learn more. You can do so by calling 410-955-2273.
Kristin Spealman
1 month ago
1

Was treated absolutely terribly. Was abused by staff and laughed at in my face and made fun of. Complete negligence and medical malpractice will be filing a Lawsuit. No supervisor whatsoever.

Response from the ownerInvalid relative date format:
Hi Kristin Spealman, this is concerning to hear. We encourage you to reach out to our Patient Relations department by calling 410-955-2273 so we can learn more and address your concerns.
Jeanine Yang
1 month ago
5

I took a long time friend to Suburban ER on Saturday 04/19 evening due to fever, fatigue, and no appetite. The friend is 88 years old and currently living in a nearby senior living facility. When I took him to the ER, I had no idea what caused the fever. I was very impressed by the ER doctors and nurses. They are the most professional and caring team I have ever encountered. They quickly examined my friend, and provided the antibiotic medication immediately. He had aspiration pneumonia. His temperature was 103F before receiving the treatments. Many thanks to Dr. Jesus Guevara-Nieto, Dr. Arman Majumder and the nurse team. They saved his life.

Response from the ownerInvalid relative date format:
Hi Jeanine Yang, thank you very much for sharing your experience with us.
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