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Perry Point VA Medical Center – VA Maryland Health Care System

361 Boiler House Rd Perry Point, MD 21902
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Top 10 Rehab In Perry Point
VA Maryland Health Care System - Perry Point VA Medical Center MD 21902
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Top 10 Rehab In Perry Point

About Perry Point VA Medical Center – VA Maryland Health Care System

You’ll find the Perry Point VA Medical Center in the city of Perry Point in Maryland. The Medical Center sits on a beautiful property near the Susquehanna River and one mile from the Susquehanna River Flats Fishing Bleachers. The VA offers comprehensive treatment for most of your health needs, including addiction and co occurring mental health disorders. They accept private insurance and VA military insurance such as TRICARE.

Evidenced Based Addiction Treatment in Perry Point, Maryland

The VA offers evidence based treatments for substance use and mental health disorders. Therapies include individual, group, and family therapy to help you get to the root of your addiction. They offer medication assisted therapy (MAT) for addiction. They use harm reduction methods for clients not yet ready to give up substances.

Palliative and Hospice Care for Veterans in Maryland

I like that they offer palliative and hospice care for Veterans and their families here. It’s a difficult subject that they address with care. The palliative care treatment team works to improve your quality of life while reducing suffering.

They help you address the practical issues surrounding death such as a healthcare power of attorney, living will, and funeral arrangements. They’ll ensure you apply for your death and burial benefits. Too often people fail to address these issues, so I think it’s good that they offer these services for Veterans in the last stages of their lives.

Facility Overview

Bed icon 298
Number of Available Beds

Latest Reviews

RO P.
1 week ago on Google
4
As a Veteran myself who recognizes privacy issues, I can't share names, but a family member has been staying here. Despite the poor rating of this VA Facility, he states that his treatment has been consistent, the staff has been friendly, and the other patients get along well with no drama. What's sad is that so many veterans have no idea that this hospital is available for the treatment of PTSD, Drug/Alcohol Addiction, Bi-Polar Disease, Anxiety and more - for FREE. Meetings are available daily, and in addition to psychological assistance, medical physicians are available too. The hospital is spotless, you can choose the food you'd like to eat for 3 meals a day, and it tastes 😋 good. TVs 📺 aren't in the room, but they are in the Dayroom, along with pool tables, etc. It's even open to Veterans from other states. Sometimes it's difficult to admit the need for help, but hopefully, someone will take the time to read this and reach out.
David Beers
3 weeks ago on Google
1
One would think that if the VA knew that people were retiring or moving on they would have mentored the next person coming on board. VA doesn't do that. Part defunding and part people retiring. The unit I'm on has 30 Veterans with one Therapist. 364B staff suck. They only listen to their own truth. Overlook people smoking or even some not being pissed tested like the rest of us. Since the problem was coming from Female nurses, I requested to only deal with Male nurses. Tina, a female nurse who used to be with Corrections, after Id asked, went out her way to ask if I needed something. I'll post her name when I find out. I had a nurse named Hola lie about my 8 pm check in. At medication time I stated That the truth doesn't mind being questioned. That remark got me two weeks "Behavior modification". And they for some unknown reason wouldn't allow anyone to check the cameras as I suggested. Makes no sense. I was unwilling to play these VA games. Do better Va.
Juan Tua
1 month ago on Google
1
Out of touch with Veterans.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.6 / 10

Accepted Insurance

Perry Point VA Medical Center – VA Maryland Health Care System works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

free iconFree

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

medically-assisted-detox iconMedically Assisted Detox

Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

24-hour icon24-Hour Clinical Care

At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

sober-living iconSober Living Homes

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

partial-hospitalization iconPartial Hospitalization Program

Commonly known as "day treatment," a partial hospitalization program (PHP) is a short-term intensive rehab option designed to provide treatment during the day and you're able to return home at night. PHP treatment offers structured programming, including individual and group therapy, typically meeting 3-5 days a week for 6-8 hours per day. PHP duration averages around 90 days, with some programs offering amenities like transportation and meals.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Once a person has become addicted to a substance, drug rehab in Maryland is often necessary to overcome that addiction. These programs provide the tools individuals need to manage the physical, mental, and emotional issues involved and begin a successful recovery journey.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In Maryland, substance abuse treatment programs support individuals struggling with drugs or alcohol, and those who also have mental health conditions. These rehab programs vary, depending on the level of care you need. That might include inpatient rehab, or an outpatient program. Typically, substance abuse treatment includes evidence-based therapies such as cognitive-behavioral therapy (CBT), dialectical behavior therapy (DBT), recovery support meetings, and skills groups to equip you with new coping strategies when you leave rehab.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

The VA Maryland Health Care System is committed to providing top quality care to all Veterans including lesbian, gay, bisexual, and transgender (LGBT) Veterans. They recognize that diverse populations have distinctive needs, and are training their staff in culturally and clinically-competent care for LGBT Veterans. They are focused on providing the most respectful health care environment possible.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
program-for-women thumbnail image

Program For Women

Rehabs for women provide a safe, nurturing space for female clients to heal. These treatment programs consider the specific obstacles that women can face during recovery and place a special emphasis on mental, social, physical, and reproductive health. They explore how each woman's experience has shaped the trajectory of their substance use, addressing issues such as sexual abuse and past trauma.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Sometimes, as part of a Veteran’s treatment, some members of the Veteran’s immediate family or the Veteran’s legal guardian may be included and receive services, such as family therapy, marriage counseling, grief counseling, etc. Family members might learn how to recognize symptoms and support recovery. In some treatment settings, a brief course of couples counseling or family therapy may be offered.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

The VA Maryland Health Care System (VAMHCS) offers a variety of programs for tobacco users who want to quit. They serve Veterans who are just starting to think about quitting, those who have made a commitment to quit, and those who have been trying to quit, but are having difficulty. They offer medications to address the physical aspects of addiction as well as counseling and support programs to help you change the habits, behaviors, and emotions that are related to tobacco use. Veterans who are most likely to quit are those who use medications combined with counseling and support.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

During dialectical behavior therapy sessions, you'll review the challenges you faced the previous week and the feelings you experienced during those times. You and your therapist will engage in problem solving, discussing how you can handle those situations in the future for a better outcome. This involves keeping a diary throughout the week to track your emotions.

Amenities

  • private iconPrivate Setting
  • wifi iconWifi
  • hiking iconHiking
  • weight iconGym
  • recreation iconRecreation Room
  • lotus iconGardens
  • private-room iconPrivate Rooms

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 32426

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 254126

Contact Information

Building icon

361 Boiler House Rd
Perry Point, MD 21902

Fact checked and written by:
Susan Bertram, BA
Edited by:
Courtney Myers, MS

Rehab in Cities Near Perry Point

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Reviews of Perry Point VA Medical Center – VA Maryland Health Care System

3.15/5 (90 reviews)
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Reviews

4.5

Wonderful place. It changed my entire life!

Reviewed on 7/3/2019
4

It has been an amazing experience, please bring more services ask the phone more quickly the people are nice.

Reviewed on 2/20/2019
5

Chaplain Williams walked me through my recovery process. He was there for me day or night. I am so grateful to Chaplains Williams.

Reviewed on 2/21/2018
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.1 (87 reviews)
RO P.
1 week ago
4

As a Veteran myself who recognizes privacy issues, I can't share names, but a family member has been staying here. Despite the poor rating of this VA Facility, he states that his treatment has been consistent, the staff has been friendly, and the other patients get along well with no drama. What's sad is that so many veterans have no idea that this hospital is available for the treatment of PTSD, Drug/Alcohol Addiction, Bi-Polar Disease, Anxiety and more - for FREE. Meetings are available daily, and in addition to psychological assistance, medical physicians are available too. The hospital is spotless, you can choose the food you'd like to eat for 3 meals a day, and it tastes 😋 good. TVs 📺 aren't in the room, but they are in the Dayroom, along with pool tables, etc. It's even open to Veterans from other states. Sometimes it's difficult to admit the need for help, but hopefully, someone will take the time to read this and reach out.

David Beers
3 weeks ago
1

One would think that if the VA knew that people were retiring or moving on they would have mentored the next person coming on board. VA doesn't do that. Part defunding and part people retiring. The unit I'm on has 30 Veterans with one Therapist. 364B staff suck. They only listen to their own truth. Overlook people smoking or even some not being pissed tested like the rest of us. Since the problem was coming from Female nurses, I requested to only deal with Male nurses. Tina, a female nurse who used to be with Corrections, after Id asked, went out her way to ask if I needed something. I'll post her name when I find out. I had a nurse named Hola lie about my 8 pm check in. At medication time I stated That the truth doesn't mind being questioned. That remark got me two weeks "Behavior modification". And they for some unknown reason wouldn't allow anyone to check the cameras as I suggested. Makes no sense. I was unwilling to play these VA games. Do better Va.

Juan Tua
1 month ago
1

Out of touch with Veterans.

Clifton Vail
2 months ago
1

Got hung up on 3 times trying to relay a message to my Doctor. Finally got through to a nurse who sent me to a Hospital that has been closed down over year. If you think these VA cuts are not affecting Veterans you are crazy.

Yazmin
3 months ago
5

I love this VA Center. The staff are excellent! The Physician assigned to me is great. Whenever I have a medical problem, I get an appointment at a reasonable time and they listen to the symptoms I have and do a great job getting to the route cause. The amount of time it takes for labs, x-rays, and MRIs is phenomenal. Words cannot express how thankful I am for their service.

Response from the owner
Yazmin, thank you very much for your five-star rating of the Perry Point VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service, and for allowing us to serve your health care needs.
Reginald Bond
3 months ago
1

The new shuttle. Seat belts do no work

Response from the owner
Mr. Bond, we are sorry to hear about your experience and thank you for pointing this out so that it can be addressed.
Eileen Baumgen
3 months ago
1

My husband is a fully disabled Vietnam veteran. He's been in cognitive decline for 2 years. His primary care physician, Dr. Geminra (not sure of spelling), is beyond unhelpful. The inept "social worker" can't even be bothered with returning calls. Perry Point should be shuttered, and the physicians with large egos and limited knowledge need to surrender their mediocre careers. Perry Point is an insult to veterans.

Response from the owner
Ms. Baumgen, we are very sorry that you and your husband did not have a good experience during your recent visit to the Perry Point VA Medical Center. Our goal is to provide exceptional customer service to all Veterans and their family members. I encourage you to contact one of our Patient Advocates by calling (410) 605-7099 to report this so it can be tracked and addressed. Thank you.
Cindy
4 months ago
5

All the receptionist staff, doctor, nurse were the loveliest people and you can tell they really care about their Veteran patients.

Response from the owner
Cindy, thank you for your recent five-star rating of the Perry Point VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for allowing us to serve your health care needs.
Margie F
6 months ago
1

I did inpatient for ptsd and certain staff at that time treated me terribly!! They were rude, made me get up after having a heart cath done and being in excruciating pain, always found ways to keep me on restriction from going anywhere etc!! They made things worse for me! They did nothing to help me move forward. They then kicked me out of program on a Friday afternoon...late afternoon with no money and no where to go!! That's how they treat Veterans!!

Response from the owner
Margie F, we are sorry that you did not have a good experience recently at the Perry Point VA Medical Center. We strive to provide the best care possible to Maryland's veterans in the most courteous and efficient manner. I encourage you to contact one of our Patient Advocates by calling (410) 642-2411, ext. 25097 to report this so it can be tracked and addressed. Thank you for your service.
Andrew Ivy
7 months ago
5

Outstanding care provided as usual! Keep up the awesome work! Update as of 15 July 2024: Had follow/check up. Nurse Cindy and Doctor Marcy were absolutely professional, courteous, knowledgeable and kind. They were outstanding in all aspects of medical exam, explained treatment do's and dont's and provided a booklet with all sorts of great information. Excellent visit and keep up the awesome works! Update: 15 August 2024. Follow/Check up. Nurse April was absolutely knowledgeable, courteous and professional. Consulted with Dr. Marcy and gave outstanding information! Appreciate all and thanks! Keep up the outstanding work! Semper Fi! Update as of 07 January 2025: Exemplary service provided by the Perryville VA. Had an excellent teeth cleaning and exam administered by Dental Hygienist Ms. Tamika and the doctor. Keep up the outstanding work! Update: Outstanding service as usual. Saw Nurse Cindy and Dr. Marcy. They were absolutely professional and courteous as usual. All exams were done in an outstanding manner. Issues reported and it was recommended and ordered that I receive blood work and an MRI. Appointment was 27 January 2025- MRI performed and blood work done on 29 January 2025. Wow! Excellent and thanks! MRI Staff Ms. Dawn and Mr. B were outstanding as well as Ms. Donna from the Laboratory! Thanks to all! Semper Fi!

Response from the owner
Mr. Ivy, thank you for your recent five star rating of the Perry Point VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Sadie Strong
9 months ago
5

I truly believe this is the Best VA for quick and effective care. Go in, neeed an x ray? Give them 20 mins. Need blood work? Come on in. The urgent care is also great. Grateful to have this close to home. And I highly recommend this location. Good VAs are hard to come by.

Response from the owner
Ms. Strong, thank you for your recent five-star rating of the Perry Point VA Medical Center. We strive to provide the best care possible to Maryland's Veterans in the most courteous and efficient manner. Thank you for your service and for allowing us to serve your health care needs.
Kevin Hargrave
1 year ago
1

I am currently trying to reach a patient advocate....and the call keeps stating no one available...…they were supposed to contact me since June 10,2024, and the VA wonders why Veterans have to complain to the White House VA hotline, which is actually staffed 24/7

Response from the owner
Mr. Hargrave, I am very sorry that you had a hard time reaching one of our Patient Advocates at the Perry Point VA Medical Center, but we have experienced some staffing challenges in that area recently. I will have one of our Patient Advocates contact you to offer their assistance. Thank you.
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