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MedStar Franklin Square Medical Center

9000 Franklin Square Drive
Baltimore, MD 21237
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Franklin Square Hospital Center MD 21237

About MedStar Franklin Square Medical Center

Franklin Square Hospital Center’s skilled team of psychiatrists, psychologists, psychotherapists and nurses offer comprehensive assessment and testing for both substance abuse and concurrent mental health issues. Individual and group therapy is available for dual diagnosis mental health and substance abuse issues, as well as age based and community psychiatry programs. However, for more targeted and intensive treatment for addiction, Franklin Square Hospital Center can aid in referring individuals to other local branches and facilities that offer specialized drug rehab support.

The center accepts Maryland Medicaid or DC Medicaid, self pay options, as well as most major commercial insurance providers, including Aetna, Cigna, Humana and United Healthcare. Clients are advised to check with their insurance provider to clarify coverage regarding out of network benefits.

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Fact checked and written by:
Lauren Thompson
Edited by:
Kerry Nenn, BSW

Facility Overview

Bed icon 142
Number of Available Beds
Calendar icon 5 - 7
Avg Length of Stay in Days

Latest Reviews

Kathleen Brusak
1 week ago on Google
5
Excellent doctor
Peggy Bauers
1 week ago on Google
2
This rating is just for nurses on 6th floor at front desk. Specifically on 12 2-25 at4pm. They were having a clatch, saw me waiting made eye contact and proceeded to totally ignore me. They were more interested in gossiping( from the stances and smiles didn't look like business talk). Luckily a floor nurse that I tracked down was nice enough to help with my question.
Response from the owner1 week ago
Peggy, we’re truly sorry to hear about your experience. Your comments will be shared with our leadership team. We'd like to speak to you directly to review your concerns in greater detail. If you're willing, please fill out our secure online feedback form: MedStarHealth.org/Feedback. We are always interested learning how we can provide a better patient experience. – MedStar Health Community Manager
Jim Rowles
1 week ago on Google
5
Everything move smoothly from the check-in at the Surgery pavilion, to the surgery rooms, and for my case, onto hospital room for 4 nights recovery. The room is private, very big with large sofa like chair at the end and a huge bathroom. I liked the food, you can even special order from a menu. My Dr had a difficult surgery and altho it was Thanksgiving day, he checked in on me every day. The team of nurses working around the clock are excellent, caring, helpful, will do anything you ask. All in all, excellent hospital care.
Response from the owner1 week ago
We are committed to delivering the highest quality care and service, and love to hear about these positive experiences! Thanks for sharing this feedback with us, Jim, and for choosing MedStar Health! – MedStar Health Community Manager
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

MedStar Franklin Square Medical Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Clients who are leaving inpatient rehab often choose to transition into an intensive outpatient program (IOP) to receive high-level support as they reintegrate into their home, workplace, and community. Intensive outpatient rehab also benefits those at risk of relapse. Clients typically participate in nine to 20 hours of treatment weekly, with modalities ranging from psychotherapy to addiction and recovery education. Many programs also provide medication assisted treatment (MAT) and complementary care, such as nutrition counseling, and acupuncture.

If you think a loved one needs help with substance abuse, but they are not seeking treatment, it may be time for a drug intervention in Maryland. Intervention services can help you with this effort. During the intervention, loved ones share how their addiction-related behavior has affected them and encourage the individual to get treatment. The intervention specialist helps facilitate the conversation and explain how treatment can help.

For intensive-level rehab treatment, 24-hour clinical care in Maryland is an essential tool. Medical staff are available around the clock to supervise the process, which involves cleansing the body of toxins. Close supervision is necessary due to the potential risks of withdrawal symptoms. Medical experts on-site are available to prescribe medications and other forms of treatment to address these symptoms and ensure a safe detox process.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • car iconPrivate Transportation
  • home-setting iconResidential Setting

Staff

Kenneth A. Samet, FACHE

President & CEO

M. Joy Drass, MD

Executive VP & COO

Stephen R. T. Evans, MD

Executive VP, Medical Affairs, & CMO

Susan K. Nelson

Executive VP & CFO

LynnMarie Verzino, DNP

Senior VP & Chief Nursing Officer

Loretta Young Walker

Executive VP & Chief People Officer

Contact Information

Building icon

9000 Franklin Square Drive
Baltimore MD, 21237

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Reviews of MedStar Franklin Square Medical Center

3.69/5 (2619 reviews)
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Reviews

1

I spent hours and hours in the waiting room, I could have died, and they wouldn't have noticed. I find the lack of sense of urgency of these people unacceptable; it seems like an incompetent service; they do not know what they are doing, there is too much disorder.

Reviewed on 2/21/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.694423223835 (2618 reviews)
Leroy Swieczkowski
20 hours ago
5

Answered already

Response from the owner
Hi Leroy, thank you for your 5-star rating and for choosing MedStar Health! – MedStar Health Community Manager
Jody Ahmer
21 hours ago
5

My husband has received wonderful care at Medstar.

Response from the owner
We are committed to delivering the highest quality care and service, and love to hear about these positive experiences! Thanks for sharing this feedback with us, Jody, and for choosing MedStar Health! – MedStar Health Community Manager
Trish Walkee
23 hours ago
5

Response from the owner
Thank you for your positive rating, Trish, and for choosing MedStar Health! - MedStar Health Community Manager
Jeff Berenholtz
1 day ago
5

Staff were extremely helpful and accommodating fitting me in to get help around my painful feet. Erin Hanlon, my PA, was welcoming, thoughtful, a great listener, and helpful in her suggestions. She also brought in Dr. Malak, who was more familiar with scuba-related injuries. He was also very forthcoming, and explanative in taking me through my options. Overall, I had a wonderful experience and would highly recommend their staff and medical team for any vascular needs!

Response from the owner
Thank you so much for your kind words, Jeff. We're thrilled to hear that Erin and Dr. Malak provided you with such attentive care. Your recommendation means a lot to us, and we’re glad we could assist you. Thank you for choosing MedStar Health! - MedStar Health Community Manager
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Date Submitted
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