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Henry Mayo Newhall Memorial Hospital – Behavioral Health

23845 McBean Parkway
Santa Clarita, CA 91355
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Henry Mayo Newhall Memorial Hospital - Behavioral Health CA 91355

About Henry Mayo Newhall Memorial Hospital – Behavioral Health

Located near Los Angeles in Santa Clarita, California, Henry Mayo Newhall Memorial Hospital provides inpatient treatment to those with co-occurring mental health and substance use disorders. They’ve been around for 50+ years. This hospital offers 24/7 supervised care and access to resources such as medical care and ancillary services when necessary. Financial counselors are available to assist with insurance and billing questions.

Acute Care and Medically Supervised Detox

They offer short term stabilization and acute care for those experiencing psychiatric crises or substance use disorders. Services are designed for adults. I like that medically supervised detox is available to help clients navigate withdrawal symptoms and cravings safely and comfortably. With an emphasis on patient well-being, their multidisciplinary team provides comprehensive assessments, medication management, and referrals for those with acute symptoms and need longer inpatient stays.

I like their case management team who can get you started with social services. When you graduate from the program, you might be lined up to make sure basic needs are met, like housing and food security.

Relaxation and Recreation in Santa Clarita

Santa Clarita provides a variety of outdoor spaces that may supplement your inpatient therapy. Vasquez Rocks is a popular filming location, offering guided tours through the local flora and fauna and the geology of the rock formations.

Santa Clarita Central Park spans over 130 acres, featuring a three-mile trail, fields, meadows, and sports areas. The Santa Clarita Trails cover over 70 miles, with trails that are suitable for all skill levels. Quigley Canyon is over 160 acres, with over four miles of trails that are perfect for hiking, biking, and horseback riding.

Similar Rehab Centers

Fact checked and written by:
Nicole Clevenger
Edited by:
Peter Lee, PhD

Facility Overview

Bed icon 357
Number of Available Beds

Latest Reviews

Mark Pellerin
2 weeks ago on Google
5
The triage unit at Henry Mayo Newhall Hospital are an amazing group of people! Top Notch 5+ Stars ! In May of 2014, I was involved in a motorcycle accident that shattered 6 ribs, collapsed both of my lungs, broke my collar bone among other things. When I came in I was in bad shape! I was stuck under my Goldwing and my heart stopped. Luckily a bunch of landscapers from O'Neill landscaping lifted my 900lb bike off me and gave me CPR. The triage unit acted like one well refined machine, the second I got there. Yes expensive, but that is everywhere in the USA. Although, regarding this team, you wouldn't want to be anywhere else! They knew exactly what to do and when to do it. I have absolutely no complaints about them and I think they deserve a higher ranking than 5 stars. Mark Pellerin
Response from the owner1 week ago
Hi Mark, thank you for the kind words about our Emergency Department triage team! We will pass along your words.
Andrew Gardiner
3 weeks ago on Google
1
STAY AWAY FROM HERE. I made an effort to come here for ER service. My health plan is the best and I wanted the best. 4 days in, and I am being killed slowly by their incompetence and lack of concern. Since the day I first came in for CHF, I have been demanding that they give me access to a sleep apnea machine. Still no success. I cannot raise my legs to help drain the water and edema away. J f I cannot lay flat on an bed, which I cannot do without an assist from the apnea machine. I cannot breathe otherwise and so I am slowly suffocating to death. But these quacks show me my O2 levels are fine and to just lay back and fall asleep. Which means to die for me. STAY AWAY FROM HERE.
Response from the owner1 week ago
We were sorry to read your review. We have forwarded your comments to our clinical team. Thank you for sharing this feedback.
Lauren Tremblay
3 weeks ago on Google
1
Went to ER at advice of my medical provider. Told them exactly the issue. They did tests and confirmed, but refused to help. I had to go to another hospital, which agreed I needed medical services. My Henry Mayo bill for 2 hour vist and no medical help was over $11k. Kern County hospital had me 2 nights and did emergency surgery and bill was only $22k. Felt very predatory of Henry Mayo to run up a bill like that and not help. We knew exactly what the issue was. A dead baby in my womb that hadn't passed my body after dying 5 weeks prior! Henry Mayo advised I go to womens clinic. AKA abortion center to have the issue handled. Absolutely no compassion for a mother during a time of loss in second trimester. And unbelievable bill when no help was offered, and the next hospital had to rerun all their own labs. If they had no intention to help, they should have turned me away prior to doing more diagnostics, that confirmed what was already known and documented.
Response from the owner1 week ago
Hello Lauren, thank you for your feedback. We regret you had a negative experience while in our care. Your experience does not reflect the high quality of care that we strive to provide to each of our patients. We work hard to ensure every patient receives proper treatment and is treated with dignity and respect. We have shared your comments with your provider. Please contact our Patient Relations Office at 661.200.1030.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Kevin A. Klockenga

President & CEO

Ted Sirotta

SVP & CFO

Marlee Lauffer

VP Marketing Communications & Foundation President

Ray Moss

VP & CIO

Mark Puleo

VP & CHRO

Maria Vartanian

VP, Business Development

Contact Information

Building icon

23845 McBean Parkway
Santa Clarita, CA 91355

Explore Other Centers Near Santa Clarita

Reviews of Henry Mayo Newhall Memorial Hospital – Behavioral Health

2.79/5 (436 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7889908256881 (436 reviews)
Mark Pellerin
2 weeks ago
5

The triage unit at Henry Mayo Newhall Hospital are an amazing group of people! Top Notch 5+ Stars ! In May of 2014, I was involved in a motorcycle accident that shattered 6 ribs, collapsed both of my lungs, broke my collar bone among other things. When I came in I was in bad shape! I was stuck under my Goldwing and my heart stopped. Luckily a bunch of landscapers from O'Neill landscaping lifted my 900lb bike off me and gave me CPR. The triage unit acted like one well refined machine, the second I got there. Yes expensive, but that is everywhere in the USA. Although, regarding this team, you wouldn't want to be anywhere else! They knew exactly what to do and when to do it. I have absolutely no complaints about them and I think they deserve a higher ranking than 5 stars. Mark Pellerin

Response from the owner
Hi Mark, thank you for the kind words about our Emergency Department triage team! We will pass along your words.
Andrew Gardiner
3 weeks ago
1

STAY AWAY FROM HERE. I made an effort to come here for ER service. My health plan is the best and I wanted the best. 4 days in, and I am being killed slowly by their incompetence and lack of concern. Since the day I first came in for CHF, I have been demanding that they give me access to a sleep apnea machine. Still no success. I cannot raise my legs to help drain the water and edema away. J f I cannot lay flat on an bed, which I cannot do without an assist from the apnea machine. I cannot breathe otherwise and so I am slowly suffocating to death. But these quacks show me my O2 levels are fine and to just lay back and fall asleep. Which means to die for me. STAY AWAY FROM HERE.

Response from the owner
We were sorry to read your review. We have forwarded your comments to our clinical team. Thank you for sharing this feedback.
Lauren Tremblay
3 weeks ago
1

Went to ER at advice of my medical provider. Told them exactly the issue. They did tests and confirmed, but refused to help. I had to go to another hospital, which agreed I needed medical services. My Henry Mayo bill for 2 hour vist and no medical help was over $11k. Kern County hospital had me 2 nights and did emergency surgery and bill was only $22k. Felt very predatory of Henry Mayo to run up a bill like that and not help. We knew exactly what the issue was. A dead baby in my womb that hadn't passed my body after dying 5 weeks prior! Henry Mayo advised I go to womens clinic. AKA abortion center to have the issue handled. Absolutely no compassion for a mother during a time of loss in second trimester. And unbelievable bill when no help was offered, and the next hospital had to rerun all their own labs. If they had no intention to help, they should have turned me away prior to doing more diagnostics, that confirmed what was already known and documented.

Response from the owner
Hello Lauren, thank you for your feedback. We regret you had a negative experience while in our care. Your experience does not reflect the high quality of care that we strive to provide to each of our patients. We work hard to ensure every patient receives proper treatment and is treated with dignity and respect. We have shared your comments with your provider. Please contact our Patient Relations Office at 661.200.1030.
Jessica Reyes
3 weeks ago
1

DO NOT BRING YOUR LOVED ONES HERE!!! Absolutely horrid. Brought my grandma to the ER. She couldn’t breathe, had body pain and was disoriented. I came in and found she had been sitting soaked in her own urine long enough for it be cold as she sat in her bed crying for help while her nurse and other nurses were horse playing at their desk. I asked them to help her and they came in and started yanking her around and snagging her gown off and she told them they were hurting her. Her nurse Jessica was rude and abrasive and clearly has no bed side manner. She brought pain meds and began to IV them - then stated saying oh she’s fighting the meds. Turns out the meds were running down my grandmas arm as the IV wasn’t in correctly. When I shared my outrage and asked for a different nurse they went and had security escort me out! Their nurses are awful and unprofessional and the whole ER department needs to be monitored for mistreatment. But I’m sure it will get swept under the rug like the rest of these bad reviews. I will be calling the nursing board and raising awareness on what happened here tonight.

Response from the owner
Thank you for sharing your feedback. We’re sorry to hear about grandmother’s experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
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