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Henry Mayo Newhall Memorial Hospital – Behavioral Health

23845 McBean Parkway Santa Clarita, CA 91355
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Henry Mayo Newhall Memorial Hospital - Behavioral Health CA 91355

About Henry Mayo Newhall Memorial Hospital – Behavioral Health

Henry Mayo Newhall Memorial Hospital – Behavioral Health, located in Santa Clarita, California is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer residential care providing long term support for addiction recovery.

Specialty rehab programs at Henry Mayo Newhall Memorial Hospital – Behavioral Health include age-sensitive addiction treatment considering health and life-stage issues of older adults and accessible addiction treatment using sign language and adapted communication methods.

Facility Overview

Bed icon 357
Number of Available Beds

Latest Reviews

Boris Arutyunyan
2 months ago on Google
5
My mom was in room 410. Behalf of all my family I want to say thank you to all nurses and staff for the amazing work and support. Thank you
Response from the owner2 months ago
Thank you for your 5-star review!
Robert Poutre
2 months ago on Google
5
Awesome staff! Doctor was very helpful and professional. All in all it was a really good experience for me. Explained everything every step of the way and every test that was performed on me. Thank you
Response from the owner2 months ago
Thank you for your review!
Luis Daniel Higareda Cervantes
2 months ago on Google
5
My wife gave birth here and everyone and everything was amazing
Response from the owner1 month ago
Thank you for your review and congratulations on the birth of your child!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.8 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Kevin A. Klockenga

President & CEO

Ted Sirotta

SVP & CFO

Marlee Lauffer

VP Marketing Communications & Foundation President

Ray Moss

VP & CIO

Mark Puleo

VP & CHRO

Maria Vartanian

VP, Business Development

Contact Information

Phone icon (661) 200-1080
Building icon

23845 McBean Parkway
Santa Clarita, CA 91355

Fact checked and written by:
Rita Milios, LCSW, SAP
Edited by:
Anna Spooner

Rehab in Cities Near Santa Clarita

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Reviews of Henry Mayo Newhall Memorial Hospital – Behavioral Health

2.7/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.7 (100 reviews)
Ryan “Thanulexxx” Hunt
1 week ago
2

They are slow and inefficient. They could have made a bunch of money off of my insurance but they rather play doctor with kids with coughs and people with complaints than be doctor for someone like me with difficulty breathing and messed up shoulder and ribs from aa bad fall. Avoid this Hospital for walk ins.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
Monica Bautista
2 weeks ago
1

My daughter had her baby there the nurses are horrible extremely rude and lazy. Dr.s are never around so lazy that they are always aming for C SECTIONS WILL NEVER GO BACK...

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
am
2 weeks ago
1

Brought my younger brother to the Henry Mayo Emergency Room since he was having trouble breathing and having a really dry cough. I was speaking with the receptionist while admitting him, she then asks “is he specially needs” in front of my brother. My brother responds no, that he’s just very tired and not in the mood. I thought this was highly unprofessional and out of her scope practice to even ask such a question. There was no respect for the patient being admitted and there was no sense of empathy. Highly unprofessional and unwelcoming.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
EDMOND V
3 weeks ago
5

I had knee surgery 1 month ago @ OPSC and I had awesome experience from the moment I walked in to the facility. Starting the front desk ( Lourie) , pre op nurses Tracy and Fil, surgery circulator Josh Sheridan , Amy (scrub tech), Dr Ghajar anesthesiologist , Sarah my post op nurse and of course Dr Kayvanfar who was my surgeon and everyone else who helped me for my surgery to go well and painless.

Response from the ownerInvalid relative date format:
Thank you for your 5-star review!
Jessica Granados
4 weeks ago
1

This is so sad I took my daughter she was having chest pain and left arm was hurting and numbness we got there they took more then an hour to do her vitals and EKG they told us to wait Dr will be here we waited like almost 2 hrs finally they took us to have a room we waited for the doctor another hr doctor finally comes laughing asking what are the symptoms I told him my daughter it’s having chest pain left arm pain headache and stomach pain and he said oh kids at this age don’t get heart attacks so he check her and he ask if she gets cramps then doctor said I be back let me go and get something he never explain anything oh what he think it might be we waited like 40 minutes nothing finally the RN comes and she ask for urine sample very rude I ask her excuse me where is the doctor since he said I be back and answer really rude the doctor was here I said yes but he never told us what was his plan he never explained about the EKG results all he said I be back I understand hospital have patients but also my daughter was having those symptoms as a mother I worry for my kids health..

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
DANIELLE FRANKLIN
1 month ago
1

Brought my husband in for chronic back pain. He had a terrible flare up and me thinking Henry Mayo was the best not so close hospital, I took my husband there right after a 12 hour over night shift to seek proper medical care. We ended up with Dr. Schaffer in the ER. Met with us. Comes off nice, polite and concerned. They did do a CT because he said an MRI is hard to come by in the ER. I said my husband gets hiccups with morphine so they gave him a low dose steroid shot toradol and a Valium. He did come out to “reassess” my husband and my husband did state the medication helped. 😒 it took his pain from a 10 down to a 8 as long as he didn’t move and he still could hardly stand. It was a mediocre bandaid to a 6’4, 260lb man with a tolerances of pain but wants help when it feels like it’s more than a 10/10 pain scale and you can’t stand up straight. He sent my baby home with another coarse of very low dose steroids, Motrin 600mg for moderate pain 4-6 on a pain scale and flexeril. I really hope that bullshit of BLACK people having a higher threshold of pain tolerance was not a factor in his medical opinion because what he did was basically NOTHING and quite dismissive. Very disappointed in the care that was received.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
A C
1 month ago
1

I left a negative review and it was removed. Our opinion about this hospital still stands as awful. Our family member is a cancer patient, the Doctor told us to take the patient home so she can die there because she was going to die anyway. Stay away from this hospital at all cost. We will be transferring our loved one to another facility. The doctors here are horrible not only are they unethical but lack to communicate treatment plans for patients.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
Ibrahim Sabbagh
1 month ago
5

Simply excellence! My mother had hip replacement in this hospital and they were nothing but excellent in service and help. Bea and the gentleman nurse with her then Brooklyn and the other gentleman nurse too and nurses in the morning in room P201 and B201 were all great, and the brilliant Med doctor that explained everything in its simplest way, and trauma doctors who investigated everything well and surgeon doctor Bitar. My apology i am not good in names i do not remember all. they were extremely helpful all of them. thank you.

Response from the ownerInvalid relative date format:
<br>Thank you for your 5-star review!
mindy kang
1 month ago
1

There is no sense of respect for the patient, no therapeutic competence, and the doctors are completely absent. They discharged a patient who is unable to walk, and my mother had to get them into the car alone because the hospital said they couldn’t help. I don’t understand how that could be considered professional medical care. This is the Henry Mayo Acute Rehab Facility, yet they couldn’t even help the patient get out of bed, and PT and OT were barely provided for one hour a day. The patient stayed at Northridge Dignity Rehab for two weeks and then spent three days here — do not come to this place. It’s the worst.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
Vilma FERMIN
1 month ago
1

Beware of this hospital when you have a “terminally ill” patient. Once the doctors give a final verdict, they will kick your patient out without mercy. To them business is business even when human life is concerned. My brother was given a few days to live. He was joking about a “ happiness pill” with the hospitalist( hospital doctor) who prescribed him 2 mg morphine even if he complained of no pain. He was surprised with this when he was referring to a sleeping pill for a “ happiness pill” he was taking about. So he tried the 2 mg morphine which relaxed him and made his sleep better. On the second night, he did the same thing. On the third night, the wife got scared of morphine addiction so he opted for a sleeping pill at 1am which did not help. At 5am, the wife relented and he was given morphine. At 4 pm of the same day, he woke up groggily and was complaining of chest pain. We found out he was given a whooping 15 mg morphine instead of 2 mg. Considering my brother is a non opiod patient with respiratory problems, there should have been close monitoring after administering the 15 mg morphine. We do not know who prescribed this enormous huge 15 mg ( compared to 2 mg which already knocked him off to sleep). But there was no medical personnel assisting us when my brother was complaining of chest pain when he woke up. A hospitalist came but asked to talk to the wife, without even looking at the distressed patient. So beware. Do not use this hospital at all. Eventually and unfortunately at 2am my brother passed unduly and untimely. We thought he passed due to an overdose of that 15 mg morphine.

Response from the ownerInvalid relative date format:
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
Boris Arutyunyan
2 months ago
5

My mom was in room 410. Behalf of all my family I want to say thank you to all nurses and staff for the amazing work and support. Thank you🙏♥️

Response from the ownerInvalid relative date format:
Thank you for your 5-star review!
Mirna
2 months ago
5

Response from the owner2 months ago
Thank you for your 5-star review!
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