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Henry Mayo Newhall Memorial Hospital – Behavioral Health

23845 McBean Parkway Santa Clarita, CA 91355
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Henry Mayo Newhall Memorial Hospital - Behavioral Health CA 91355

About Henry Mayo Newhall Memorial Hospital – Behavioral Health

Located near Los Angeles in Santa Clarita, California, Henry Mayo Newhall Memorial Hospital provides inpatient treatment to those with co-occurring mental health and substance use disorders. They’ve been around for 50+ years. This hospital offers 24/7 supervised care and access to resources such as medical care and ancillary services when necessary. Financial counselors are available to assist with insurance and billing questions.

Acute Care and Medically Supervised Detox

They offer short term stabilization and acute care for those experiencing psychiatric crises or substance use disorders. Services are designed for adults. I like that medically supervised detox is available to help clients navigate withdrawal symptoms and cravings safely and comfortably. With an emphasis on patient well-being, their multidisciplinary team provides comprehensive assessments, medication management, and referrals for those with acute symptoms and need longer inpatient stays.

I like their case management team who can get you started with social services. When you graduate from the program, you might be lined up to make sure basic needs are met, like housing and food security.

Relaxation and Recreation in Santa Clarita

Santa Clarita provides a variety of outdoor spaces that may supplement your inpatient therapy. Vasquez Rocks is a popular filming location, offering guided tours through the local flora and fauna and the geology of the rock formations.

Santa Clarita Central Park spans over 130 acres, featuring a three-mile trail, fields, meadows, and sports areas. The Santa Clarita Trails cover over 70 miles, with trails that are suitable for all skill levels. Quigley Canyon is over 160 acres, with over four miles of trails that are perfect for hiking, biking, and horseback riding.

Facility Overview

Bed icon 357
Number of Available Beds

Latest Reviews

Kelly Raissi
1 week ago on Google
5
I want to share the wonderful experience my 85 year old mom (Maya Malek) recently had at Henry Mayo hospital in Santa Clarita. I don’t often write reviews but from the moment we arrived at the ER on Friday (8/29) till she was released on Sunday (8/31) she was handled with respect and received the best care. All the staff in the ER (Brianna and team) and Dr. Sakar, were caring, professional and very efficient. Dr. Sakar made sure she got all the necessary tests to ensure they would be giving her the right procedures. They also kept us informed of every test and diagnosis. When she was finally admitted that evening she was cared for by the excellent night staff (Michelle Andres and Randy) who were so caring and kind. They stayed on top of her every need throughout the night. Next day, Dr. Bayati and day staff (Sam, Reyna and all) continued the professional care she needed. For two days and nights she had the best care possible and we are thankful to everyone who brought my mom back to health.
Jay V
2 weeks ago on Google
1
The worst hospital. This hospital needs to shut down immediately!
Response from the owner1 week ago
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
nafia mella
3 weeks ago on Google
5
Henry mayo hospital is the greatest place to work and to be a patient, very clean hospital, staff is kind and attentive.
Response from the owner1 week ago
Thank you for your 5-star review!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Staff

Kevin A. Klockenga

President & CEO

Ted Sirotta

SVP & CFO

Marlee Lauffer

VP Marketing Communications & Foundation President

Ray Moss

VP & CIO

Mark Puleo

VP & CHRO

Maria Vartanian

VP, Business Development

Contact Information

Building icon

23845 McBean Parkway
Santa Clarita, CA 91355

Fact checked and written by:
Nicole Clevenger
Edited by:
Peter Lee, PhD

Rehab in Cities Near Santa Clarita

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Reviews of Henry Mayo Newhall Memorial Hospital – Behavioral Health

2.8/5 (425 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.8 (425 reviews)
Kelly Raissi
1 week ago
5

I want to share the wonderful experience my 85 year old mom (Maya Malek) recently had at Henry Mayo hospital in Santa Clarita. I don’t often write reviews but from the moment we arrived at the ER on Friday (8/29) till she was released on Sunday (8/31) she was handled with respect and received the best care. All the staff in the ER (Brianna and team) and Dr. Sakar, were caring, professional and very efficient. Dr. Sakar made sure she got all the necessary tests to ensure they would be giving her the right procedures. They also kept us informed of every test and diagnosis. When she was finally admitted that evening she was cared for by the excellent night staff (Michelle Andres and Randy) who were so caring and kind. They stayed on top of her every need throughout the night. Next day, Dr. Bayati and day staff (Sam, Reyna and all) continued the professional care she needed. For two days and nights she had the best care possible and we are thankful to everyone who brought my mom back to health.

Jay V
2 weeks ago
1

The worst hospital. This hospital needs to shut down immediately!

Response from the owner
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
nafia mella
3 weeks ago
5

Henry mayo hospital is the greatest place to work and to be a patient, very clean hospital, staff is kind and attentive.

Response from the owner
Thank you for your 5-star review!
Candace Lovell
3 weeks ago
1

I had been exposed to e-coli when visiting from out of state and went to ED for assessment and treatment. Intake nurse was friendly, receptionist was not (probably why all my insurance and home address information was lost post visit). Doctor and nurses once seen were knowledgeable and helpful. Biggest issue is with hospital billing and policy. I was not informed at the time that the do not own the CT machine and so along with being billed for the technician and the CT scan I was billed a separate charge for use of the CT room. Which I was not informed of prior. Of course, this is not something that is covered by insurance and is out of pocket. I received a phone call two months later in January that I had an outstanding balance, but they had my incorrect address and had not billed my insurance. I provided them with my insurance again and made sure my address was updated. For those who go here be aware to know the name of every company that will be billing you separately from the hospital and make sure you have some form of contact information for them because even if you sign the waiver from Henry Mayo, they don’t always send over the insurance information to the third parties (physician, physician assistant, laboratory company, imaging company). Additionally, be aware if you were coming from out of state that California if you are insured, even if you are low income, they do not have any kind of adjustments for balances, nor do they make any adjustments on how much was charged. $2000 for use of ct room is very ridiculous, especially not being informed in advance. If I had been made aware of this, I would have declined that and gone to an independent facility that would not have charged use of a room separate from the procedure, hoping to notify others so they can ask these questions beforehand and possibly get referrals before being treated in this hospital. They also don’t do payment plans but send you to a third-party bank to make payments through this company and provide this company all of your personal data.

Response from the owner
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
No Justice No Peace
3 weeks ago
5

Emergency Room - 1 star ⭐️ The doctor or nurse sent my prescription to Walmart instead of Walgreens and when I called to ask for help the nurse (John,he said) refused to help me. He told me once they send the medication in they can’t change it, which I know to be completely false. When I asked him how long he’d been working there he got very offensive and emotional and told me I was being verbally abusive. I asked him why he thinks that & he hung up on me. After that I tried calling back several times to get through and each time I called he hung up on me. I was just trying to get my meds, & the nurse you hired to help people did everything BUT help, he had zero professionalism & zero empathy. I didn’t end up getting my meds & no one helped me. I called again later and he said his name was JOSH this time. Completely & inconceivably deplorable ER staff. Actually, no, everyone else was kind and helpful, besides the pharmacy mistake, but this JOSH or JOHN in the emergency room department was absolutely horrid & shouldn’t be there. I was there 3/4/22 and called around 9 pm. Hospital Stay - 5 Stars ⭐️ My mother had to spend a week in the hospital and she was treated very well. I am very happy with the hospital staff, they were friendly, hard working, and empathetic people and I’m grateful my mom had such good care. Hospital is clean, bedding is clean, and it feels so much more comfortable than other hospitals. Thank you Dr. Tabassomi for your care, and thank you to ALL the nurses who are the backbone of the medical community, you guys are truly amazing.

Response from the owner
Thank you for your 5-star review!
Patricia McElroy
2 months ago
5

I started in the ER with a temporary loss of vision in one eye. Everyone did their job as if I was the most important person on the planet. After a CT scan the doctor came in to speak with me. I asked a lot of questions. Why? How? How does that work? What does that mean? The doctor kept pushing keys on the computer to find more detailed information. I was admitted and an MRI was ordered. I made jokes with the transport orderly about having races and he joked back that he was drifting. When we got to my floor it was about 30 minutes till shift change. Everyone was attentive and trying to do as much of my intake before shift change. All the doctors, nurses, CNA's, and orderlies I encountered were great. Thank you ER staff and thank you Tower 3 staff.

Response from the owner
Thank you for your 5-star review!
russell villarreal
2 months ago
5

I am so grateful for the quality of care I my wife recently received at Henry MAYO Hospital. My wife fractured her hip I brought her in and the admission team took care of her asap. All the staff I encountered were courteous and professional. Thank you! Warm regards Russel Villarreal

Response from the owner
Thank you for your 5-star review!
Tania Arita
2 months ago
5

I honestly can say I had a wonderful labor and delivery experience with many of the staff on the day that I had to get my induction. Even though my delivery wasn't the greatest, the nurse who provided my care that day, Kasey, was awesome. She sure knew her stuff and was very passionate in what she does. She was on it throughout my delivery, even when it became an emergency c-section. My post-op care was wonderful along with my nurses Lauren, Stephanie, and Emma who gave such remarkable care. I only stayed 3 days, but I was close to wanting to stay an additional day. I also can say the hospital food was delicious! I even enjoyed my celebration meal with my husband.

Response from the owner
Thank you for your 5-star review!
tonya white
2 months ago
5

I was i the ER on June 5 for asthma reasons. I was taken straight to the back snd the nurses and doctor started working on me immediately. Everyone was very professional and much helpful. They got me in and out. Generally i have major problems with ER and hospital stsys but today was a 10 and kudos to staff and Dr. Edwin C. Peck he was outstanding. My rating for June 5 th is a 10 all the way across. Thank you please share these Kudos with the team.

Response from the owner
Thank you for your 5-star review!
Elisa Yao
2 months ago
2

Unless it’s an actual emergency, it’s better going to an academic hospital than here. A family member was admitted here and the care was mediocre at best. Although there were a few compassionate and caring nurses, that was an exception even in the ICU. The nurses are often annoyed when you press the call light and take their time getting to the room to attend to patient’s needs. At times, we would try to look for the nurse or wait at the desk instead of calling, but would just be ignored. The care is what you would expect at a less skilled medical facility. The doctors would only stop by once a day and things progress very slowly here that the patient starts to decondition before they get the necessary medical intervention or treatment. Even the cardiac surgeon we saw here had a terrible bedside manner, was impatient, and made it visibly clear that he was annoyed by any questions we had. Needless to say, I was very disappointed by the care my family received here and am so relieved that we transferred to a better facility (which came with many hurdles from this hospital).

Response from the owner
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
Benjamin Leal
2 months ago
1

Went in to the e.r. cause I knew I had a broken rib.. had an x-ray taken one of the male e.r. doctors told me that he didn't see no fractures that every thing was good... i suggested he looked again then turns out I had 2 fractures.. he was just to lazy to do his job right ...

Response from the owner
Thank you for sharing your feedback. We’re sorry to hear about your experience and would like the opportunity to address your concerns. Please contact our Patient Relations Office at 661.200.1030.
Dalit Shtevy
2 months ago
5

I recently had brain surgery at Henry Mayo Hospital and wanted to share my experience, especially after reading so many concerning reviews beforehand. I was understandably nervous, but to my surprise—and relief—the care I received was truly exceptional. From the moment I arrived, the staff was professional, kind, and attentive. I spent the night in the ICU, where Nurse Valsamma George took care of me. I can’t say enough about her warmth and compassion—she treated me as if I were a member of her own family. Her presence made me feel safe and comforted during one of the most vulnerable times in my life. While no hospital experience is easy, the support and professionalism of the team at Henry Mayo made a world of difference. I’m grateful for the care I received and wanted to say thank you to everyone who helped me on my journey to recovery.

Response from the owner
Thank you for your 5-star review!
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