800-784-1361
The staff is composed of self-righteous, obsessed with control and know-nothing about addiction. Yeah, they saved my life but the assignments were many and hard, and sharing them was dreadful.
About MercyOne Waterloo Horizons
This facility offers medical detox, inpatient addiction treatment, an intensive outpatient program, and co-occurring disorder treatment.
This program is highly structured and provides 24-hour medical care. Treatment begins with a comprehensive evaluation and medical detox where individuals are treated with FDA-approved medications to reduce withdrawal symptoms.
There are intensive outpatient programs that meet during the day or in the evenings. These structured groups and activities help participants explore their addictive behaviors and their consequences. Specialized outpatient programs are available for people with co-occurring mental health issues like depression, anxiety, PTSD, and schizophrenia, and for individuals who have a history of relapse. The relapse support group focuses on identifying relapse warning signs, developing management strategies, and gaining education on the phases of relapse.
Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount
Latest Reviews
I'm oddly confused about all the negative reviews. One of the best experiences I've ever had and has changed my entire outlook on life. I think about this place almost everyday since I've left, and I sincerely miss all of the staff. Every single one of them had a positive impact on me that I won't ever forget. I'm even headed back to school to get my bachelor's degree in a similar field, with the credit to my time spent here. I only ever heard positive things while I was there and a lot of people coming in from the outside to volunteer their time for meetings .. the majority of them give a lot of credit to Horizons for helping them as well. Thanks for everything!! ♥️
Worse place ever. Staff during the day was terrible. Very lazy... Night staff was great. Got kicked out of there with 4 days left. Manager very unprofessional as well as 1 if the couslers. Would not recommend to anyone. Going to new place were i told them the story and they stated they had alot of patients that have came from there on happy. Diffently was not a good place. Day staff would talk about other patients. Not a place that will hide your Confidentiality at all.. beware... Payton is 1 of the coulsers worsed ever. Lies and is very disrespectful 😤 Madison as a cousler was very professional. 18 patients only 2 coulsers.. Abby terrible as a manager. They need to get new people in there. Especially day time staff to turn that program back together. Day staff treats you like ur in jail.
Admittedly, this review is from a family member, rather than the patient. Also admittedly, while our loved one did voluntarily seek help, their resolve to quit drinking was questionable. Please consider that as you read this review.
Alcoholism is a horrible disease. Especially when it hits someone young and is likely co-mingled with other mental health issues. Medical professionals spend a few hours during their education learning about alcoholism and in practice they become more experienced. They do care. But over time they become understandably jaded. Furthermore, family members can be all over the board as this disease rips through the family. Sometimes family members are as irrational as the patient and family dynamics can contribute to the chaos. I have tried to stay rational and in fact MUST remain rational, because any truly caring family member goes to great lengths to understand, support and go on to make some of the most difficult decisions they will ever make. Alanon teaches us that the gift of desperation is the best motivator for sobriety. And during the rare moments of lucid thoughts toward sobriety by an alcoholic, we need support and quick action by a dedicated physical and mental health system. I can't say what was happening behind the scenes, but our personal experience at Covenant was very frustrating. We waited in the ER for 7 hours and while ambulances did arrive with priority cases, the ER waiting room was essentially empty. Very often as alcoholics wait it out in the waiting room, they begin to feel they are "overcorrecting" and that detox isn't necessary and they want to leave. In the height of alcohol withdrawal, sitting hours in a waiting room is the perfect environment for second guessing the decision to go through the hell of detox. Our loved one was finally admitted but less than 36 hours later, we were shocked to learn he was being released. We begged them to reconsider, as we were fully aware of our loved ones history of hitting peak withdrawal at 48-72 hours. Thankfully, they reconsidered and held our loved one for another day. The DT's did hit just after that 48 hour mark and got progressively worse. We've been told by medical professionals in the past, that the risk of seizure is most certainly still present with severe alcoholics into the 72 hour period, but should begin to subside after that. As we neared that 72 hour mark, our loved one's behavior became so unmanageable, they escalated his level of care and his level of sedation. A few hours later, we were shocked again when they released him. Going by our past experience, he wasn't even fully detoxed. I truly believe these are caring, loving people, but they let our loved one (and us) down. If you, or a loved one is considered a "mild" alcoholic, who will experience mild withdrawal and you are committed to overcoming dependency, this place may offer the necessary help to detox. But if you are a moderate or especially a severe alcoholic, please consider another facility. I don't know where that is, but this is not it. We've been to other detox facilities and none were a pleasant experience. But I can say the others were a more comprehensive detox facility than Covenant. Candidly, I am not in the trenches of a detox facility day after day, but to me, the Doctor's seem at fault here as they evaluate and make recommendations. I'm CERTAIN there are kind, caring individuals working this department. But whatever the process is, or whoever is making treatment decision....that part of the program needs a serious overhaul. I'm trying to be reasonable as I know these are difficult waters to navigate with the healthcare system and insurance. But if experience equates to knowledge, in our experienced opinion, this hospital needs to seriously reconsider it's treatment program. Thank you. I hope this is helpful and we pray for ALL those going through this horrible disease.
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5.2 / 10
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Accepted Insurance
Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient rehab programs are designed to support clients who are exiting inpatient treatment and for those who prefer to remain in their own homes during active recovery. Clients in outpatient care typically integrate treatment into their ordinary daily routine, including work and school schedules. Evening, night, and weekend therapy sessions, recovery training courses, and other outpatient services are widely available to accommodate clients' needs. Many outpatient rehabs also offer medication assisted treatment (MAT), including medication induction and maintenance.
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
Rehab aftercare programs support clients' reintegration into their home, workplace, and community following inpatient and residential treatment. They also promote long-term recovery for clients who may no longer be receiving outpatient treatment. Rehab aftercare services encompass a wide range of modalities and often include various medical, mental health, and social service programs. Case managers and care teams develop clients' customized service plans based on the client's evolving needs and recovery goals.
Intervention services can help family members communicate effectively with each other and with the individual who is struggling with a substance use disorder. A professional interventionist addresses family dynamics that have worsened the situation or prevented the individual from seeking help. This expert can also help the family plan a drug intervention in Iowa. After the intervention, ongoing intervention services can help families in their own recovery, regardless of whether the individual chooses to enter treatment.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
During motivational interviewing in Iowa, the client and therapist collaborate to identify any discrepancies in the client's current situation and future goals. By asking open ended questions and using reflective listening skills, the therapist encourages the client to reach their own conclusions and make a commitment to any needed changes in their life.
Trauma therapy focuses on helping you heal from the psychological impact of witnessing or experiencing a traumatic event. Your therapist offers you support and guidance, which ultimately helps reduce your distress and build resilience.
Couples therapy in Iowa involves mediation, education, and psychotherapy. Participants learn about themselves and each other and how to successfully navigate challenges in the relationship. Sessions can include both joint and individual meetings with the therapist.
At Horizons, they know family involvement is crucial for long-term recovery. Family members have been affected by the patient’s illness and need to be involved in the treatment. Without this healing of the family, there may be little support for the recovering patient, a factor critical for long-term success. Horizons involves the family through family education and awareness. Families learn about the illness of their loved one and are invited to attend segments of the treatment process with the patient. Sessions are held for family members and concerned parties that include education about chemical dependency and insights from recovering individuals.
Amenities
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Private Setting
Contact Information
3421 W 9th St
Waterloo, IA 50702
Get Help Now - 319-214-9513
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