Excellus Blue Cross Blue Shield New York for Addiction Treatment
Discover how Excellus BlueCross BlueShield supports addiction treatment with comprehensive coverage options across upstate New York.
Excellus Blue Cross Blue Shield New York for Addiction Treatment
Discover how Excellus BlueCross BlueShield supports addiction treatment with comprehensive coverage options across upstate New York.
Excellus BlueCross BlueShield serves communities across upstate New York. They are an independent licensee of the Blue Cross Blue Shield Association of companies. This Federation allows independent companies to use Blue Cross Blue Shield resources while operating independently to serve the needs of local communities.
One of the key features of Excellus BlueCross BlueShield is its commitment to preventive care. They emphasize regular health screenings, wellness programs, and vaccinations. The company provides resources and support to policyholders to help manage chronic conditions like diabetes and heart disease to help reduce costly hospitalizations.
If you’re exploring treatment choices or comparing facilities that accept Excellus BCBS, you can also learn more about rehab options to find programs that match your coverage and needs.
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private InsuranceSelf-Pay Options
I will recommend this facility to anyone who is in need of a care especially an addict. The staff here has excellent knowledge.
Shea
1 month ago
All in Solutions changed my life. The staff here is very friendly and heart warming. Jason my counselor guided me down a healthier, sober lifestyle. Silva is an angel and helped me along the way with my marriage. HepZ is an A++++++ and my buddy Conner helped me find my higher power. I would recommend All in Solutions to anyone seeking a healthier lifestyle and sobriety. Debbie and Anthony are Rockstars and run a wonderful facility.
Eric Boyer
1 month ago
This facility is awesome. The staff is so caring about everyone. I would definitely recommend All in solutions.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionOpioid AddictionSubstance AbuseDual DiagnosisMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Self-Pay OptionsPrivate insurance
I was just calling around to find a local detox, when I accidently called AIS and someone answered the phone, and immediately tried convincing me to fly to floida the next day... I wasn't having it. Hung up on him. Then my phone started ringing with Florida a number over and over and I finally picked up, and began speaking with someone different, some guy with deep voice named Drew. He promised he just wanted to talk to me- and wouldn't pressure me to commit to anything I wasn't ready for. He said he wanted to hear my story, learn about me and what had me reaching out of help. Before I knew it, it had been about an hour of chit chatting, comparing war stories, when Drew asked if he could send me links to both the Florida and California locations. I got spoked again, and hung up on him, too. I walked away from from phone for about 30 mins and when I came back, I had missed calls and a few texts from Drew, just asking me to call him back, even if I wasn't commmiting to anything. He wasn't pushy or aggressive. He was the fist person I felt I could be honest with in years, and I trusted him more than I trusted myself at that moment. He told me personal things about himself and we shared our experiences as I laughed and cried, realizing he was right, and I needed to go away for a while to help myself. I was an uber, booked by Drew, to the airport for a flight, also booked by Drew, the next day. I can confidently say AIS was life changing for me, but without Drew on the other end of the phone, I wouldn't have gone anywhere. Of all of the staff- the drs, nurses, support staff, etc... I give Drew, the guy on the phone, my hero badge. If you're lucky enough to get this guy on the phone when you call- consider yourself in good hands. AIS is a great place to rediscover how important, strong, and loved you are. It's people like Drew who convince you're worthy of the help.
Jamie McMillan
2 days ago
Overall stay and treatment in this program was amazing. Just a few things housing in west palm beach in S Dixie Hwy. the facility needs some updates with mold growing outside the windows, more activities would be great like bowling, arcades, and museums
Stev-O Marron
2 days ago
This is a very good treatment center...Both the detox facility as well as the clinical building. I would highly recommend this program to anyone struggling with substance abuse especially for those who enjoy the faith based aspect in recovery.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionDual DiagnosisOpioid AddictionSubstance AbuseMental Health And Substance Abuse
Adult ProgramYoung Adult ProgramProgram For MenProgram For Women
Private insuranceSelf-Pay Options
My experience at All In Solutions was excellent. A special shout out to all the staff. especially the Techs who were flexible and met all my housing needs. Let me not forget to give a heartfelt shout out to the Administration Assistant, Erica. Her friendly smile and personality was something to look forward to every morning. A special thanks to Chris B, the wise Guru of AA's Big Book. An extreme special thank you to the Alumni Coordinator, Lauren. for everything she did for me.
John Collins
1 month ago
To say All In Solutions of Cherry Hill, N.J. saved my life would be a GROSS UNDERSTATEMENT. As would be any attempt to express my gratitude to their staff with mere words. After 33 straight years of drug & alcohol abuse, I would have never imagined myself making it through even the 1st few days of a recovery program, much less become a man who swears by the life changing process that comes only by properly working a 12 step program. In fact, I'd have laughed at you if you tried to tell me that it could cure my life long ailment. God Bless the entire staff at A.I.S. for patiently taking taking their time to make sure that I actually not only got it right, but got it right this 1st time. It takes more than what is ethically & professionally required of you to have such a profound effect on someone like me. Much, much more. But each & every staff member regularly went well above & beyond their call of duty where my recovery is concerned. Thank you, ALL OF YOU & God Bless you. Please keep doing what you do.
Don Gendron
1 month ago
I felt that I got exactly what I needed out of this program. All the staff were helpful and nice. I learned a lot more than I expected to and all my needs were met. I highly recommend this facility for anyone who is struggling and needs that extra help with their recovery.
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Self-Pay OptionsPrivate insurance
I absolutely love this facility!!! It has been life changing for me. I appreciate all the staff and their efforts to help the clients. Zee is amazing and got me back here for the help I needed. The PM shift at Honey Pine has been such a great support system for me. Nancy, Margret, Barbie and Keisha have been absolutely wonderful. Nancy and Keisha have always been great to talk to and keep me motivated. Even if it’s just someone to vent to. Their words are genuine and powerful for my recovery. Anthony and Debbie have been life saving for me. They have gone above and beyond to keep my recovery and my safety strong. I am forever grateful to have been a client here twice. Thank you AIS for all that you have done for me. I’m forever grateful!!
Sydney Catlett
1 week ago
The curriculum here, recovery, relapse prevention, addiction and self love has truly changed my life and given me the tools I'll Cary forward. From the bottom of my heart, thank you to all of the staff for your care and support. A special.Thank you to my counselor, Hepzi, along with Tracy the EMDR therapist and Connor, the sober coach, along with all the other counselors. You've all made a lasting impact on my recovery. Debbie and Anthony are also amazing and truly care about the clients and their healing. I'm incredibly grateful for this experience and would highly recommend this program to anyone seeking help. Thank you all so much.
R P
2 weeks ago
The staff care about your treatment and recovery. They are respectful and knowledgeable. Everything here is designed to help you succeed.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
AlcoholismDrug AddictionMental Health And Substance AbuseOpioid AddictionSubstance AbuseDual Diagnosis
Adult ProgramProgram For MenProgram For WomenYoung Adult Program
Private InsuranceSelf-Pay Options
All staff extremely hospitable and helpful, Good food made for for lunch and dinner on weekend days nursing was very attentive and knowledgeable
Ryan Abram
1 month ago
They are really awesome and nice
demetria
1 month ago
The facility was clean, the staff is helpful and friendly. The facility offers groups all day where they have activities and open discussions. They have a real life chef during the week and take out on the weekends. The facility also has snacks, ice cream, multiple breakfast foods, and more. A therapist is appointed to assist that clients see at least once a week. This was my first time in treatment, but several other clients told me that this was one of the best treatment centers they had been too. I highly recommend.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I have been at this specific facility three separate times and each time I feel that I left with tons of incredible insight and resources to help me continue my mental health recovery journey. The staff is very nice and are always there to help when needed.
Madison Scheid
2 weeks ago
ICFR is an amazing treatment center. The group sessions are the best lve ever experienced. The group facilitators are educated and well experienced. The case management team lead by Caitlin Witcher and Megan Herald go above and beyond the call of duty to meet your needs, there amazing. The upper management support is extremely helpful and supportive of the amazing staff. ICFR is the best treatment center in all of America.
Bradley Czachor
3 weeks ago
This is a great place to be if you need help, recommended to all.
Staff is great and easy to speak with.
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Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
I appreciated the structure guidance and the overall concern from everyone involved. It made a meaningful difference on my journey and I would recommend it to anyone looking for help.
James Mehok
1 week ago
I came here twice ones in 23 and in 2026 both times I was welcomed with love and support started out with detox than moved to residential and they helped set me up with a PHP outta state and supported me everyday they could they helped get me right with the trauma therapy and everything much love for this place and much love for the program they have helped me so much over the years Roni the admin lady is fantastic she helps with everything she is fantastic along with Ashly! The techs nursing everyone is great!!!!!
Opioid AddictionDrug AddictionSubstance AbuseMental HealthAlcoholismMental Health and Substance AbuseDual Diagnosis
Adult ProgramYoung Adult Program
Private InsuranceSelf-Pay Options
This place goes above and beyond for its clients. Let’s just say I’ve been there more than once on my road to recovery. The staff have become my second family. They have an alumni person that’s reaches out to clients to follow up after treatment and I call her my guardian angel. This place saved my life more than once and I believe it could do the same for you or your loved one. Highly recommend!
Jason Perry
9 months ago
Numa is a wonderful facility helping many people suffering from the disease of addiction. The staff truly cares and shows the utmost attention to detail. I would recommend to any family member or friend!!!
Alex Spivak
11 months ago
Great place to heal and grow. The staff care and are willing to help if you let them. Educational and useful groups that prepare you for relapse prevention and coping skills etc. Definitely recommend if you or a loved one are looking for a treatment center that CARE about their clients.
Our Rehab Score is designed to make it easier for you to find the best treatment centers. We combine overall ratings with recent feedback to create a score that reflects a center's quality right now.
As a mental health provider, I feel confident referring patients with substance use challenges to Never Alone. Feedback from former residents consistently highlights the quality of the staff, clinical care, and overall environment. The facility offers a well-rounded program that combines a variety of therapeutic groups with meaningful recreational activities, supporting both recovery and personal growth.
I highly recommend Never Alone, both personally and professionally, to anyone supporting a teen struggling with substance use.
Alexis Lima
1 week ago
I highly recommend Never Alone for young adults navigating substance/mental health issues. The staff were attentive, caring and knowledgeable of the issues that affect the youth and their families.
Mary Shea
1 week ago
Very good place and very supportive with the youngest one. We need more places like this one.
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An awesome place for recovery! The therapist was awesome and very helpful. A smaller facility with lot’s of individual attention.
Darron Cummings
3 weeks ago
I spent 35 days at ICFR Indy, and the experience was great. They provide an environment that promotes healthy recovery, and I feel my time there was well spent. The staff from therapists to techs all care and are very attentive. If you are from the Indianapolis area and are struggling, give them a call and get in ASAP!
Connor Harding
3 weeks ago
Absolutely amazing place. They take such good care of you and make you feel so comfortable. They keep track of everything medically and psychological, great food, and I made a close freind with a staff member and some people in detox. The best thing is they don't force religion down your throat, which was a really big reason I never checked into rehab or AA. If you need help and are close by this is the place. (They drove two and a half hours to pick me up and take me home )
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Frequently Asked Questions
Does Excellus BCBS Cover Addiction Treatment?
Most Excellus BlueCross BlueShield health insurance policies cover drug rehab and addiction treatment. The 2010 Affordable Care Act requires most insurance plans to cover 10 essential health benefits, which include both mental health and substance use treatment. However, there are exceptions to the law, and every plan is different, so be sure to check your coverage details before you begin rehab.
Your insurance plan will also focus on covering medically necessary care, which will be largely determined by the treatment plan your doctor creates. Work closely with your doctor so you know what kind of treatment to look for when it’s time to start your recovery.
What Type of Plans Does Excellus BCBS Offer
Excellus BlueCross BlueShield offers different types of policies across New York state counties. You may have an individual and family plan through the Marketplace or your employer. Those who qualify may have a Medicaid or Medicare plan. Not every policy is available in every county.
The individual and family plans vary based on how much the monthly premium is and how much they cover. A Bronze plan in the Marketplace will have the lowest premium but only cover about 60% of the cost of care. A Gold plan in the Marketplace is more expensive monthly but also covers about 80% of the cost of care. A silver plan offers a moderate premium and covers 70% of your care.
The Excellus Essential Plan is a free insurance plan available to people with lower or moderate incomes who do not qualify for Medicaid. This helps fill the gap for individuals who make too much to qualify for Medicaid but not enough to afford plans in the Marketplace. Each Essential plan has the same benefits and features, but the one you qualify for depends on your household size and income.
They also offer several free or low cost choices if you qualify for Medicaid or Child Health Plus, which is insurance coverage for eligible children up to age 19 based on your family’s gross income. Excellus offers different Medicaid plans depending on the county you live in.
Excellus also offers Medicare Advantage plans that replace Original Medicare and may include extra benefits such as dental, vision, and hearing coverage. However if you have an Advantage plan, you may need to use an in network provider and some care requires preauthorization.
Finally, Excellus BlueCross BlueShield offers dental plans for individuals and families that help cover preventive care, such as exams, fluoride treatments, and x-rays, as well as routine treatment such as cleanings and root canals.
How to Verify Coverage With Excellus BCBS
Not all policies have the same level of coverage for drug addiction treatment. You must verify your insurance coverage before starting treatment so you are not surprised by unexpected bills and can seek financial aid from appropriate sources to cover treatment your policy benefits do not cover.
Excellus has a member services phone number for individual and group policies and if you are on Medicare. Member Services can answer questions about your policy benefits and guide you to in network drug and alcohol addiction treatment centers.
A second option is to work with the treatment center of your choice. Many times they verify your insurance policy coverage free of charge and offer a quick phone assessment to determine if you are a good fit for their program. They can also estimate your out of pocket expenses based on your insurance policy coverage. Some treatment centers will help guide you in finding financial aid within the community, including scholarships and grants from local businesses, and may offer alternative payment plans or sliding scale fees.
What Inpatient Addiction Treatment Does Excellus BCBS Cover?
Most Excellus plans will cover necessary inpatient addiction care. Excellus will expect the clinician who refers you to residential treatment to show that it’s the level of care needed to address your illness severity. With some Excellus plans the referral might need to come from your primary care provider.
Depending on the substance you have been using you may have to go through medical detox before you can go to residential rehab. Some residential rehabs can do medical detox on site but not all can. While at detox the focus is to medically supervise your withdrawal to keep it safe and as comfortable as possible. It can take between three to ten days to withdraw from a substance for most people.
In residential rehab you can expect the focus of the treatment to change from medical management to building your recovery. Your stay may last weeks to months. Life in residential treatment is highly structured to help bring healthy routines back into your life. You’ll spend your day in individual counseling and groups that teach you how to live in recovery and prevent relapse.
What Outpatient Rehab Does Excellus BCBS Cover?
Most Excellus plans will cover some level of outpatient rehab but every plan is different. It’s important to get your insurance details before you commit to treatment — especially because you may need a referral or preauthorization to get coverage.
After inpatient care Excellus may cover treatment in a partial hospitalization program (PHP). Some people can start treatment at this level if they have a stable supportive living environment. PHP is a lot like residential rehab with the main difference being that you sleep at home and return daily for treatment. Like residential rehab the therapy groups center around teaching you how to prevent relapse and live in recovery.
After PHP or instead of it your provider may refer you to an intensive outpatient program (IOP) if your clinical condition warrants. The difference between IOP and PHP is the length of time you’re there each day. An IOP is usually two to three times a week and it might not last the entire day. This option is best for people who are trying to keep their job while they’re in treatment or who are returning to work after having been in treatment full time.
Excellus includes standard outpatient treatment providers in their network. With standard outpatient treatment you’ll meet with an addiction counselor and/or a medication provider on a regular basis. The usual frequency is once a month but you and your clinicians may agree on a different schedule. Note that certain plans may expect you to get a referral from your primary care provider for visits with a counselor or addiction specialist to be covered.
Does Excellus BCBS Cover Methadone & Suboxone (MAT)?
Addiction treatment that uses medications like methadone or Suboxone is commonly known as medication assisted treatment or MAT. You can use medications to help you treat opioid use disorder and alcohol use disorder. If MAT is a medically necessary part of your treatment plan then Excellus may cover it.
One way to use MAT is as part of a medically supervised withdrawal or detox. Medications can aid withdrawal from alcohol or benzodiazepines or opioids so that you avoid the worst health consequences of detox. Once you’re through detox there are medications that can help manage cravings and avoid relapse that your MAT provider can prescribe.
People who are dependent on opioids have another option with MAT and that’s to go on a maintenance dose. With maintenance MAT you avoid going through a full detox. You may not detox at all depending on whether you’re maintained with Suboxone or methadone. A MAT provider can give you a prescription for Suboxone. With methadone you would need to go to a clinic every day to get your dose.
Does Addiction Treatment Need to Be In Network?
The type of plan you have will dictate if you have to stay within the Excellus provider network to get addiction treatment. If you have an HMO the answer is probably yes. Even with plan types that let you go out of network you’ll want to be sure to read the fine print about what happens if you do. If you go out of network with a plan that allows that coverage your expenses are likely to be much higher.
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By calling the helpline you agree to the terms of use. We do not receive any commission or fee that is dependent upon which treatment provider a caller chooses. There is no obligation to enter treatment.
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