Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

MedMark Treatment Centers Waco

2210 Washington Avenue Waco, TX 76701
Claim Profile
1
Top 10 Rehab In Waco
MedMark Treatment Centers TX 76701

About MedMark Treatment Centers Waco

MedMark Treatment Centers helps people across the country overcome opioid addiction. Their location in Waco, Texas provides outpatient counseling and medication assisted treatment for adults.

Here, they specialize in helping you overcome dependency on opioids like fentanyl, heroin and prescription drugs. One way they do this is through the use of addiction medication. They offer methadone and buprenorphine to help alleviate your withdrawal symptoms, minimize your cravings, and make you less likely to relapse. These medications can help you focus less on the physical effects of recovery so you can concentrate on addressing the behavioral and emotional aspects instead.

To do so, you’ll participate in individual and group counseling sessions. These sessions give you the chance to talk about your addiction, identify some of your potential triggers, and learn healthy coping skills for the future. Your counselor will also work with you to address emotional issues and past traumas that might be driving your drug use and help you restore broken relationships.

When your treatment is complete, they offer comprehensive discharge planning and referrals to other local providers.

Multiple people who attended treatment here say the program saved their lives. They praise the staff for being kind, caring and helpful. One client said the services helped them get their life back on track after 14 years of addiction.

Latest Reviews

Valerie Swanner
8 months ago on Google
5
The counselors are very nice and they have helped me with my road through recovery.
Response from the owner3 months ago
Thank you so much for your kind words! We work hard to meet expectations like yours, and we re happy to hear we hit the mark for you.
Gayla Long
1 year ago on Google
5
There saving my son's life literally
Response from the owner2 months ago
Thank you so much for your kind words! We work hard to meet expectations like yours, and we re happy to hear we hit the mark for you.
JOHN HAKIM
1 year ago on Google
1
Awful! Over crowded, unprofessional counselors! Great nurses and front desk personal! But awful Peking awful counseling awful long daily dousing.over all not good
Response from the owner2 months ago
Thank you for your feedback. We encourage you to contact the clinic director to discuss your experience by calling (254) 274-3554.
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
8.3 / 10

Location

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
inpatient iconInpatient
Inpatient rehab programs are geared toward clients in early recovery. They also provide intensive support for clients in crisis and those at an increased relapse risk. Clients receive housing and meals while in inpatient care, allowing them to focus solely on their recovery. Most programs prioritize addiction counseling but may draw on various psychotherapeutic modalities, including CBT, DBT, RBT, trauma therapy, and motivational interviewing. Life skills training and holistic therapies are also common in inpatient care.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
aftercare iconAftercare Support
Rehab aftercare programs are based on a model of continuing care and the premise that recovery is a life-long process requiring ongoing client support. Many rehab aftercare services include outpatient care, but clients often continue to receive support after being discharged from formal treatment. Case managers and care teams typically collaborate with clients to design their long-term care plan, which may include peer coaching, career counseling, and 12 step program induction, among other services.
partial-hospitalization iconPartial Hospitalization Program
Commonly known as "day treatment," a partial hospitalization program (PHP) offers intensive addiction treatment while allowing you to return home each day. It can serve as an alternative to inpatient hospitalization or as a step-down option. Depending on your needs, PHP treatment typically averages 90 days with a weekly requirement of 6-8 hours a day. PHP treatment offers a variety of therapeutic interventions such as individual counseling, group therapy, and psychoeducation. Oftentimes PHP treatment can be fully covered by insurance.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Together with an experienced trauma therapist, you work on healing emotional wounds from traumatic experiences within a trauma therapy environment. Your therapist will help you process the experience of the trauma, which promotes emotional healing and improves your overall mental health.

Couples therapy helps couples learn to control emotions, trust each other, and communicate more effectively. It can be useful for short term intervention for a specific issue or for working on the relationship long term.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Marshal Salomon

CEO

Jason Kletter

President

Bruce Jarvie

CFO

Michael Minks

CIO

Patrice Trisvan

Group President, Opioid Treatment Programs

Cindy Novak

Senior VP, Human Resources

Robin Johnson

Senior VP, Marketing & Business Development

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 212113

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Texas

Contact Information

Phone icon (254) 274-3554
Building icon

2210 Washington Avenue
Waco, TX 76701

Fact checked and written by:
Courtney Myers, MS
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Waco

Left arrow iconBack to TX

Reviews of MedMark Treatment Centers Waco

4.2/5 (33 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
22
4
3
3
1
2
0
1
4

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.2 (33 reviews)
Jessica Mathews
3 days ago
5

Love the hospitality of the front desk personnel Rachel. We so love her.... ❤️ 🤞🏾

Response from the ownerInvalid relative date format:
Thanks for sharing your experience! We value your input and are always working to provide the best service possible. Don’t hesitate to reach out if you have suggestions for us.
COLONEL TANYA
3 weeks ago
1

They still owe me over $300, starting 3 yrs ago! Even though I paid 2wks in advanced and then they would short be doses I paid for. Do not go here! Anywhere but here! I transferred from Fort Sill to Fort Hood and Medmark waco, 8 months in advanced. Showed up with 2 doses left and they had no idea who I was. I contacted the Oklahoma SOTA who got me guest dosing for 2 weeks which was a huge hassle because it's an hour and a half drive, plus I was a transfer phase 5 of 3 years. The receptionist told the "counselor" assigned to me not to answer any questions from me unless they wanted to lose their job. The receptionist, in front of everyone, said I better not ask her anything! And was so mad she was shaking. She literally made something into nothing because she read an email wrong and it said the receptionist from Oklahoma. But my 1st appointment was at 5am and the receptionist made me sit til almost 10am! That first counselor logged into the Texas gov site under my name! In my account and tried to cancel the only appointment i had already scheduled, available before my license expired. They said I failed a drug screen for FENTANYL and I've never done fentanyl. I've never failed a drug screen in my whole 6yrs in MAT Therapy! They wouldn't let me see the results. I wanted it sent off for confirmation. They said it came back positive with metabolites both times. I asked to pay out of pocket to have it sent to a different lab and it didn't happen. I still haven't seen those results! They're my medical records and my husband was having brain surgery and I couldn't even be there because Medmark took my take-homes away! I had a letter from the army stating I needed to be home 45 days for convalesent care and emergency hospital trips in San Antonio. The main lpn took my meds away and said if I didn't like it, she'll take them ALL away! Why? I did a hair follicle test and it came back clean for 8yrs. Thats the furthest they could go back. So if my drug screen was negative, that costs hundreds of dollars out of pocket, but Medmark is saying they did 3 test that were positive with metabolites but wouldn't let me see the results? Or pay to have it tested at a lab. The counselor AND the main lpn said there were metabolites. The Dr said no. They also called me in about 10x for diversion calls within a 11 or 12 week period and I was fired from my brand new job right before Christmas 2yrs ago. I'm also physically disabled with 1 arm and im supposed to use my wheelchair. They called anytime my husband had a Dr's appointment or anything and I was doing 3 or 4 drug screens a month. When I brought this up a male counselor called me a liar. I'd never even think to say that to someone! Then he came back from the main office in back and said I'd actually been called in for more diversion calls then I said. But no apology. A counselor came up and said SAMHSA is doing it because I've done bad things in my past. No I haven't lol. SAMHSA doesn't know who anyone is or if they're even a patient! I was told numerous times I'd be dosed out. I have worked in recovery since 2008 and was a rn for 20yrs. I'm still involved in recovery and am a big asset from my previous communities. They can not discredit this review. This and a lot more happened. People leave good reviews because they have to or face retaliation. I just left that place after the dosing nurse left and she was the only one who actually cared. The main Lpn got my doses ready. A few weeks ago I had to be admitted to the hospital for severe withdrawal even tho I had 10 doses of medication left. I took my lockbox and the Dr checked the seals on the bottles and documented they were all full, sealed and correct dates. So how was I in withdrawal even though I was taking the meds? And they called me for a diversion while I was inpatient! Do not go here and if you're a patient, get a body cam!

Response from the ownerInvalid relative date format:
Thank you for your feedback. We encourage you to contact the director to discuss your experience by calling (254) 274-3554.<br>
Cheryl Smeltser
1 month ago
5

Medmark Treatment Center is an absolute wonderful place for addiction recovery! All the staff are extremely supportive & very genuinely want every person who walks through their doors to walk out their doors with a positive experience living in your brand new sober life. They have access to so many different places to help with any type of aid one might have such as homelessness, paying bills, anything life throws at you! They help not because it's their job...they very genuinely care about people & they want "their" people to live a sober, happy, positive new life always knowing that they will always be there for you should you wake up one morning & find life has gone south. Once enrolled in the outpatient treatment there, you are assigned a counselor that is available to you for any reason every day with Sundays being the exception! I have found that a lot of people really don't have a very positive attitude towards Methadone treatment, & I believe that it is because they don't understand it & it's role in your recovery. I know when I initially signed up, I didn't know or even realize all the pros of using Methadone would bring me. In fact, I only knew one thing & that was that the Methadone would prevent me from having to endure the torment of going through withdrawals from my body physically needing the heroin. Anyone who has ever been "Dope sick" from heroin will quickly tell you what a living hell it can be, in fact there are some people who have actually lost their lives not from using heroin but from going through withdrawals from not having it. I had attempted many different times to relieve myself from the dangerous drug & the "Drug Life" only to repeatedly fail for one reason or another...most of which was the cravings I would have to do the drug even though I was sick to death of that lifestyle mistake due to looking for something that would numb me & my emotions after being physically & sexually assaulted back in 2012. I learned that the Methadone actually prevents those cravings, which is why Medmark Treatment Center was my saving grace & the reason I successfully after two & a half years was finally comfortable enough to leave from there completing their program successfully & have now been free of "Satan's Drug" for almost 4 years now! (2025) I do not ever want to live that lifestyle ever again, it was a whole nightmare within itself & my life was completely chaotic & stressful during the years that I was in my addiction. Should you or someone you love & care about or even someone you may not know well yet...find them stuck in an addiction PLEASE be kind enough to introduce them to the help that Medmark offers. I, myself...have told numerous people about it some who went & others who didn't...but I physically took seven different addicts there & introduced them to recovery through Methadone or Suboxen at Medmark. All seven of them enrolled into the program. After a bit of time, two of them stopped going for reasons of their own...but the other five are living their new lives sober, happy and thriving. You can contact either the primary Medmark Center at the 1-800 number or you may contact the local Medmark Center located on Washington Avenue here in Waco, Texas USA at the local number. Simply Google Medmark Treatment Center near me! I wish each & every one of you the sober life we all deserve & are meant to live. Life is already difficult, more so for some than for others...if you've ever wondered what "Hell" is like... it's like living in this already difficult world, while having an addiction! It's a very deep, dark, lonely, extremely scarry place for anyone to be in, especially alone due to your friends & family abandoning you because they find out you are an addict. Please let them know that you love & care for them & introduce them to Medmark. You will most likely be saving their life. Noone has to go it alone as long as Medmark is here. You can expect to find a non-judgmental staff, who are all on your side to help when & where they are needed. At Medmark "YOU CAN & WILL RECOVER"!

Response from the ownerInvalid relative date format:
We appreciate your positive feedback! It's great to know that our staff and attentive care made a difference for you.<br>
Valerie Swanner
9 months ago
5

The counselors are very nice and they have helped me with my road through recovery.

Response from the ownerInvalid relative date format:
Thank you so much for your kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
Gayla Long
1 year ago
5

There saving my son's life literally

Response from the ownerInvalid relative date format:
Thank you so much for your kind words! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
JOHN HAKIM
1 year ago
1

Awful! Over crowded, unprofessional counselors! Great nurses and front desk personal! But awful Peking awful counseling awful long daily dousing.over all not good

Response from the ownerInvalid relative date format:
Thank you for your feedback. We encourage you to contact the clinic director to discuss your experience by calling (254) 274-3554.
Rachael Oubre
2 years ago
5

This place has helped me tremendously with all the services they provide! My counselor goes above and beyond to help me with any issues I'm having!

Rebekah Mirick
2 years ago
5

Is there an after hour number or anything for small emergencies?

Sabrina Kelley
2 years ago
5

I have to give this place 5 stars. MedMark will be whatever YOU put into it. If YOU want to Succeed, You will. They have everything available to you for your success, YOU just have to WANT to change. This is NOT a Dose & Go clinic. You have Counselor sessions, & groups that you have to participate in for you to be able to earn Take Homes. They don’t play when it comes to a dirty U.A. They are Serious about Treatment, & if YOUR head aint in it for treatment, then this place isn’t for you. But for those of you, who are sick & tired of being sick & tired…I recommend coming here. They accept Medicaid, & Some insurances, self pay, & possible Grants if they have any openings. You WILL succeed if you want it. All the tools are here. I’m still here. It works for me.

Marissa Pustejovsky
3 years ago
5

If it wasn't for medmark treatment center , my life would not be the same. This program and treatment center have truly saved my life. I can finally be the woman I'm suppose to be. Thank you MEDMARK WACO . Y'all are amazing and I'm so thankful for y'all 💕

Response from the ownerInvalid relative date format:
This kind review means so much, thanks for taking the time to share!
Jax Staxx
3 years ago
5

Very friendly staff and nurses. My counselor has my best interest in mind and has made sure my needs have been met, within her abilities. Also very quick in and out for the services they offer.

Angelina Chambliss
3 years ago
4

Medmark has been a part of my life for over 10 years now, I have to say that they have literally saved me. I love my counselor Sabrina, she is a very good counselor , also Wanda & Chad have been very understanding in what's going on in my life right now. I would like to say thank you for all that you do.

Response from the ownerInvalid relative date format:
Thank you for for sharing your kind words!
Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for MedMark Treatment Centers Waco

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Driftwood Recovery
Driftwood, TX (866) 426-4694

Driftwood Recovery

Driftwood Recovery is an evidence-based treatment center possessing the know... read more.
Hemphill Treatment Facility
Fort Worth, TX (817) 334-0111

Hemphill Treatment Facility

Hemphill Treatment Services is a private rehab located in Fort Worth, TX. He... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline