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New Life

1200 Valley West Drive, Suite 704 West Des Moines, IA 50266
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New Life Counseling West Des Moines Office IA 50266

About New Life

New Life, located in West Des Moines, Iowa is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Kim
8 months ago on Google
5
Enjoyed the time spent with Mr Willis wonderful person helped me out a lot he moved on to a different agency and I have moved on in life also may return one day not sure what path I will take new life good folks highly recommend them. Kim whetstone
Kathy J
1 year ago on Google
1
Keep looking elsewhere
Andrew Denney-Bechtel
1 year ago on Google
1
I went to new life for a about a month but after 4 appointments my counselor did not get more sessions scheduled for the same time and day as was promised upon leaving my final session so trust was definitely lost. When I called and asked for 1 appointment I was scheduled multiple and then charged $75 for a one "No call no show" when I did not make the appointment in the first place.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4 / 10

Location

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Contact Information

Phone icon (515) 225-4006
Building icon

1200 Valley West Drive, Suite 704
West Des Moines, IA 50266

Rehab in Cities Near West Des Moines

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Reviews of New Life

3.5/5 (13 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (13 reviews)
Tim Baker
1 week ago
5

tysen frees
1 week ago
5

Jenna Hendersen
1 week ago
5

Thank you!

Jeff Kruse
2 weeks ago
5

Kim
8 months ago
5

Enjoyed the time spent with Mr Willis wonderful person helped me out a lot he moved on to a different agency and I have moved on in life also may return one day not sure what path I will take new life good folks highly recommend them. Kim whetstone

Kathy J
1 year ago
1

Keep looking elsewhere 😎🤷🏻‍♀️

Andrew Denney-Bechtel
1 year ago
1

I went to new life for a about a month but after 4 appointments my counselor did not get more sessions scheduled for the same time and day as was promised upon leaving my final session so trust was definitely lost. When I called and asked for 1 appointment I was scheduled multiple and then charged $75 for a one "No call no show" when I did not make the appointment in the first place.

Conner McGinnis
1 year ago
5

Hilary Nancarrow
2 years ago
1

Jessica Pottorff is extremely unprofessional. i would not recommend seeking help from her. she makes fun of her clients. very upsetting behavior.

Response from the owner5 months ago
Please note this provider is not employed at this company.
Jennifer Hurley
3 years ago
1

Emilie is extremely unprofessional and uneducated when it comes to complex parenting situations. She made a tough situation far worse than it already was. It was so bad that we contacted the licensing board. She has no business being in this profession. She does not practice the Christian values that this agency uses as their platform. It's disappointing that a therapist would do so much damage to a child's mental health.

Response from the ownerInvalid relative date format:
Please note this provider is not employed at this company.
Gina Taylor
3 years ago
1

Very disorganized office. Scheduled two separate appointments and both times they did not have record of the appointment. A complete waste of time! When someone is struggling with mental health, seeing a counselor should be so hard to connect. They made us feel insignificant and unimportant NO I would not recommend this place.

Response from the ownerInvalid relative date format:
Please note this employee is no longer employed at this company.
PockyPride
4 years ago
5

Overall Experience
Date Submitted
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