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Signature Health – Willoughby

38876 Mentor Ave
Willoughby, OH 44094
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Signature Health - Willoughby OH 44094

About Signature Health – Willoughby

The addiction treatment here is outpatient but at different levels of intensity. They have an intensive outpatient program or if you need more support they have a partial hospitalization program too. In that case, you’ll still live at home but you’ll come to the treatment center on weekdays for a day of treatment.

The treatment here uses a combination of counseling or therapy and medications for addiction. The medications help to ease the physical addiction symptoms while you address the mental aspect of addiction through therapy and counseling. Most of the program is group counseling so you’ll work through the complex issues in addiction recovery while also getting the strength and support of others in your situation.

This outpatient clinic helps both kids and adults which is helpful because addiction can affect people at any age. For teens with addiction and for kids who are affected by addiction in their family the counselors here offer individualized guidance and treatment.

Clients do have some concerns about the operations here though. They note billing issues and communication issues as well as problems getting prescriptions. Several clients do say though that they’ve been happy with their therapists and that they’re an excellent resource for people with addiction.

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Fact checked and written by:
Nikki Wisher, BA
Edited by:
Courtney Myers, MS

Latest Reviews

Beth Vento
2 weeks ago on Google
5
Stephany Hasberry CNP and Nicole Genske CNP both topnotch care providers!
Response from the owner1 week ago
Thank you for leaving a review!
Jimmy S.
1 month ago on Google
5
Tey have really helped me. Meds, councilors, providers, etc. M. Rodio is a great director. All are.
Response from the owner1 week ago
Thank you for leaving a review!
Kay
1 month ago on Google
1
Firstly, stay away from Stephany Hasberry! I was prescribed Linzess and asked if I should take it with food. Her response? "Whichever doesn't make your tummy hurt." I'm lucky to have a good pharmacist because without even asking he warned me profusely that "Taking this with food increases the risk of gastrointestinal side effects like diarrhea, gas, and extreme abdominal pain." Dodged a terrible bullet and never seeing her again. Secondly, stay away from Sara Thomas! The American Counseling Association has a pretty on point red flag list that I've personally encountered during treatment at Signature so please be aware of: 🚩!Dismissal of symptoms, insensitive/judgmental, rushing diagnosis/overdiagnosing, not listening/interrupting, imposing beliefs, and overly defensive about feedback/boundaries!🚩 You should Always feel safe! If you experience anything even remotely like this with a doctor/therapist tell someone you trust and RUN! Be safe out there🤗
Response from the owner1 week ago
Thank you for leaving a review. These are reviewed internally and we take feedback seriously. For further assistance regarding the concerns expressed, please contact us at 440-953-9999 Ext.19377.
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Rehab Score

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7.2 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient programs are for those seeking mental rehab or drug rehab, but who also stay at home every night. Signature Health’s outpatient programs include a wide range of mental health and chemical dependency services, including diagnostic assessments, psychiatry, opiate detox (Suboxone treatment), case management and counseling.

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs are designed to ensure clients receive continuing care while in the maintenance phase of recovery. Some clients may be in outpatient treatment, which is generally considered to be an element of drug rehab aftercare. The specific services provided in these programs are often determined by the client's case manager and care team in consultation with the client. Common services include peer coaching, career counseling, and 12 step program induction.

A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.

Drug and alcohol addiction often takes a heavy toll on one’s body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Ohio provides comprehensive treatment to address the physical and psychological needs of those struggling with substance use disorders. This may involve inpatient and/or outpatient care.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). Therapy groups meet on an outpatient basis and currently include DBT, Art Therapy, Creative Healing for Women, Adult Survivors of Child Abuse (Women Only), Wellness and Recovery Action Plan (WRAP), Social Skills, and CD Persuasion Group.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Signature Health’s team of social workers and counselors address issues including anxiety, depression, ADD or ADHD, bipolar disorder, schizophrenia, substance abuse, and dual diagnosis.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

EMDR is a therapeutic modality originally developed to help process trauma. In an EMDR session, a patient is prompted to undergo eye movements that mimic those of REM sleep. This is accomplished by watching a therapist's finger move back and forth across, or following a bar of light. The goal is repetitive sets of eye movements that help the brain reprocess memory, which can significantly reduce the intensity of remembered traumatic incidents. Associated memories can heal simultaneously, leaving patients significantly calmer, more stable, and more emotionally relaxed.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Jonathan Lee, LICDC

Founder & CEO

Ann Mason, LICDC-S

Chief Innovation Officer

Libbie Stansifer, MD

Chief Clinical Officer

Christine Boulden, BS, NE-BC, HACP, CPHRM

Chief Nursing Officer

Eric Lewis

Chief Human Resources Officer

Shannon Majoras

Chief Administration Officer

Jared Lucas

Director, Information Technology

Shayna Jackson, MSSA, LISW-S

Chief Behavioral Health Officer

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes
Accreditation Number: 209261

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Ohio

Contact Information

Building icon

38876 Mentor Ave
Willoughby, OH 44094

Explore Other Centers Near Willoughby

Reviews of Signature Health – Willoughby

3.2/5 (147 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2040816326531 (147 reviews)
Beth Vento
2 weeks ago
5

Stephany Hasberry CNP and Nicole Genske CNP both topnotch care providers!

Response from the owner
Thank you for leaving a review!
Jimmy S.
1 month ago
5

Tey have really helped me. Meds, councilors, providers, etc. M. Rodio is a great director. All are.

Response from the owner
Thank you for leaving a review!
Kay
1 month ago
1

Firstly, stay away from Stephany Hasberry! I was prescribed Linzess and asked if I should take it with food. Her response? "Whichever doesn't make your tummy hurt." I'm lucky to have a good pharmacist because without even asking he warned me profusely that "Taking this with food increases the risk of gastrointestinal side effects like diarrhea, gas, and extreme abdominal pain." Dodged a terrible bullet and never seeing her again. Secondly, stay away from Sara Thomas! The American Counseling Association has a pretty on point red flag list that I've personally encountered during treatment at Signature so please be aware of: 🚩!Dismissal of symptoms, insensitive/judgmental, rushing diagnosis/overdiagnosing, not listening/interrupting, imposing beliefs, and overly defensive about feedback/boundaries!🚩 You should Always feel safe! If you experience anything even remotely like this with a doctor/therapist tell someone you trust and RUN! Be safe out there🤗

Response from the owner
Thank you for leaving a review. These are reviewed internally and we take feedback seriously. For further assistance regarding the concerns expressed, please contact us at 440-953-9999 Ext.19377.
matt s
1 month ago
2

Response from the owner
Thank you for leaving a review. These are reviewed internally and we take feedback seriously. For further assistance regarding the concerns expressed, please contact us at 440-953-9999 Ext.19377.
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Date Submitted
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