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Verdugo Hills Hospital – Outpatient Services

1812 Verdugo Boulevard, Suite 404
Glendale, CA 91208
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Verdugo Hills Hospital - Outpatient Services CA 91208

About Verdugo Hills Hospital – Outpatient Services

A great thing about this clinic is that it offers a broad continuum of care to seniors. They treat the patient as a whole person when giving care to geriatric people in their outpatient behavioral program. They can utilize the full spectrum of care to treat addiction with medication. They also provide group therapy and individual psychotherapy.

Their facility includes a community center for aging where seniors can gain access to a wide network of broader senior services specifically designed for the elderly. They understand the aging process and how maintaining valuable life skills helps patients learn and maintain their independence. They offer patients assistance with overcoming trauma, as well as diet planning and exercise strategies.

Patients have mixed opinions about the facility, but they do praise the kindness of the staff.

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Latest Reviews

olga gonzalez
3 weeks ago on Google
5
The best hospital ever i visited, the staff so sweet people, really patient and helpful. Doctors, professional and with human sense, the atmosphere, peaceful place. 100% recommended. Only good things have about this hospital.
Yunsook Choi
1 month ago on Google
5
USC Verdugo Hills Hospital gave me the best medical care I could have hoped for. When I was in severe pain, the entire staff treated me with genuine compassion and did everything they could to help me feel better. They made me feel like family. A special thank you to Dr. Leo Raffi Doumanian in Urology. He is kind, cheerful, and an outstanding physician. I truly appreciate his excellent care and the kindness shown by Dr. Leo and the entire USC staff. Highly recommended! 👍 *** My only suggestion would be to reduce the waiting time.😓
Claudia Sanchez
1 month ago on Google
5
My father had surgery here on July 28, and I cannot say enough good things about USC Verdugo Hills Hospital. From the moment we arrived until the day he was discharged, every single staff member made us feel cared for and supported. I wish I had written down everyone's names because they all deserve recognition. Everyone we encountered was kind, compassionate, and took the time to make sure we were comfortable and that all of our questions were answered. My dad stayed on the 6th floor in the Med Surg/Tele unit, and the nurses and nursing assistants were truly exceptional. They listened to our concerns, explained everything in a way we could understand, and always treated my dad with dignity and kindness. I stayed with him throughout his entire hospital stay, and they also made sure I was comfortable and informed every step of the way. Unfortunately, my dad has had more hospital stays than I would like over the years, so we've experienced care at many different hospitals. I can honestly say this was by far the best experience we've had. The professionalism, compassion, communication, and genuine care shown by the entire team made what could have been a very stressful time so much easier for our family. Thank you to everyone at USC Verdugo Hills Hospital for taking such wonderful care of my dad. We are truly grateful.
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5.5 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Verdugo Hills Hospital – Outpatient Services works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Armand H. Dorian, MD, FACEP, MMM

Chief Executive Officer

Tadren Kennedy, MPH, MBA

Chief Operating Officer

Mary Virgallito

Chief Quality Officer

Jason Kell

Chief Financial Officer

Tarina Kang, MD, MHA

Chief Medical Officer

Theresa Murphy, RN, MS, CENP

Chief Nursing Officer

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Verdugo Hills Hospital – Outpatient Services.

Contact Information

Building icon

1812 Verdugo Boulevard
Suite 404
Glendale, CA 91208

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Reviews of Verdugo Hills Hospital – Outpatient Services

2.99/5 (382 reviews)
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Google Reviews

2.99 (382 reviews)
Arshak Grigoryan
2 weeks ago
4

Juliet Allahverdi
3 weeks ago
1

### My Experience in the Emergency Room I had a very concerning experience at University/Verdugo Hills Hospital Emergency Room. I went to the ER after I briefly lost consciousness. I was on a Clubhouse call with people when my vision suddenly went black and I collapsed. People on the call were calling my name and I was not responding. My family heard what was happening through the speaker and had to physically shake me to wake me up. We clearly reported that I had lost consciousness, yet this important information was not properly documented in my medical record. In the same month on another day I visited ER because of severe pain following a car accident. I could barely sit in a chair and was practically half-lying on the floor because of the pain. I also reported significant pain and explained that I had been involved in an accident. Instead of feeling that my concerns were being taken seriously, I heard the nurse and doctor behind the desk laughing and making comments that made me feel as though they thought I was acting or exaggerating my pain. Only an X-ray was performed. No MRI or appropriate evaluation was done to investigate the source of my severe symptoms. I have since had an MRI that showed significant disc problems, including disc protrusions/herniation with nerve involvement and symptoms consistent with sciatica. This makes the way my concerns were dismissed in the ER even more troubling. My biggest concern is not simply that a particular test was not ordered. It is that the symptoms and history I clearly reported were not accurately documented, and I did not feel that I was properly evaluated or listened to. I have also been requesting my medical records for nearly two months, and I still have not received them. Patients go to an emergency room because they need to be heard, evaluated, and treated seriously. If a patient reports losing consciousness, severe pain, and a recent accident, those reports should be accurately documented and appropriately evaluated—not dismissed or treated as if the patient is simply “acting.” This experience has seriously affected my trust in this emergency department. I hope the hospital reviews how these situations are handled and, most importantly, how patients with serious symptoms are treated and documented.

Mar
3 weeks ago
1

Emergency room is TERRIBLE !!! Don’t waste your time. It’s worse than a public hospital.

olga gonzalez
3 weeks ago
5

The best hospital ever i visited, the staff so sweet people, really patient and helpful. Doctors, professional and with human sense, the atmosphere, peaceful place. 100% recommended. Only good things have about this hospital.

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