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Baystate Franklin Medical Center

164 High Street Greenfield, MA 01301
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Top 10 Rehab In Greenfield
Baystate Franklin Medical Center MA 1301

About Baystate Franklin Medical Center

Baystate Franklin Medical Center in Greenfield, Massachusetts is a full service hospital that offers drug and alcohol rehab services to adult women who are pregnant. They provide a team of medically trained professionals to help women who are experiencing a substance use disorder. Their program is called the Moms Do Care Empowerment program.

If you are an expectant mother, the Moms Do Care program can help you have a smoother pregnancy and delivery experience. Your baby will also have a better chance of being healthy. You’ll work with a coordinator and a trained nurse. You’ll also work with a doula and recovery coach.

The program is not only open to women who are currently pregnant. They also serve women who have recently given birth or who have children who are up to 36 months old. They will provide you with education about drugs and alcohol and their effects on your body. They’ll give you information about nutrition and exercise during your pregnancy.

What I love about this place is all the different people who are there to help you. A peer support counselor will provide emotional support and advocate for you with government and law enforcement agencies. A doula will guide and support you through pregnancy and birth. The medical staff can provide you with safe medically assisted treatment if you need help detoxing and staying off of drugs.

Latest Reviews

Lydia Gervacio
2 months ago on Google
1
Terrible
Devils Deck Of Cards
2 months ago on Google
1
they illegally wouldn t let service dogs in. that is illegal on so many levels. and not sterile i mean barring them from entrance.so if u have a service dog, AVOID if u can. apparently you have to look disabled for them to be fine with you
Response from the owner1 month ago
Thank you for sharing your concerns. We are committed to providing an inclusive and welcoming environment for all patients and visitors, including those with service animals. We would appreciate the opportunity to learn more about your experience so we can address this appropriately. Please reach out to our Patient Experience Team at 413-794-5456 or email us at feedback@baystatehealth.org so we can look into this further. Your feedback is important, and we want to ensure that all patients and visitors feel respected and accommodated. - Responded by Baystate Health
Cherie Cloudt
3 months ago on Google
5
Came in with leg pain, was seen immediately. Dr ordered tests and I had a diagnosis within 4 hours. Blood clot so thank goodness I came in and was seen quickly. Everyone was so great! Thank you!
Response from the owner2 months ago
Thank you for sharing your experience! We re so glad to hear that you were seen quickly and received the care you needed. It s great to know that our team was able to identify the issue and provide timely treatment. Wishing you a smooth and speedy recovery! Responded by Baystate Health
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.9 / 10

Location

Accepted Insurance

Baystate Franklin Medical Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don't require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for ~ 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals. Clients attend PHP three to five days a week. Most insurance plans cover PHP.
aftercare iconAftercare Support
Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

There is a strong link between nutrition and addiction. That's why drug rehab in Massachusetts includes nutrition therapy to teach you healthy eating habits that support addiction recovery. You'll learn what foods your body needs for healing and long term health.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Amenities

  • home-setting iconResidential Setting
  • private iconPrivate Setting
  • car iconPrivate Transportation

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 5553

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Phone icon (413) 773-0211
Building icon

164 High Street
Greenfield, MA 01301

Fact checked and written by:
Eliza Gale
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Greenfield

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Reviews of Baystate Franklin Medical Center

3/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

Kris Pelis
2 weeks ago
1

So ridiculous! Tried to pay my co pay with cash. They don't take cash. They'd rather you use a card, just do the credit card companies can get their cut. Cash is a legal tender, it should be accepted everywhere. What is the world coming to where they won't accept a legal tender. Guess when I get the bill I'll mail it back, paid all in pennies!!!!!!!

Tiffany Jalbert
1 month ago
2

Lidia E Collazo lidiovina
1 month ago
5

I have to be grateful they took care of me bad arm X-rays I called after two day did not have to wait for someone to pick up

Kyle Barbacki
1 month ago
1

Malpractice.

Muddin’-4-Life
1 month ago
5

My father was brought to Baystate Franklin by ambulance for severe pain. They called his Urologist and got him involed right from the start. They got him admitted and as he got sicker the docs and nurses and the CNA’s were absolutely outstanding. From helping my dad to answering all our questions as a family. Not even one second of a bad experience at Franklin! They even let me stay the night with my dad both nights, bringing in a recliner chair and pillows and blankets. They kept up on every test they could do and kept my dad and the family up to date every minute. They always introduced themselves to us and asked our names. After about 48 hours the docs thought my dad had the rare disease of Fourniers Gangrene and wanted to transfer him to Baystate Springfield. Well, they were right he was was very sick, about 4 hours from dying! They made the right call they whole way and I do believe they were a very big part of saving my dads life. I would recommend Baystate Franklin one million percent to anyone who is sick. Thank you to the team of docs and nurses to CNA’s for taking the best care of my dad.

Cyber “Dotis” Dotis
2 months ago
1

Torn shoulder and came in early. They asked what my job was so I told them I work at a brewery then they accused me of being drunk. It's 10am it's my job and I think it's odd to make these comments just because of a common place to work. I can't move my right arm shoulder and this is what you do? I needed to know what happened to my body so I could explain to my work with a note. You cost me my job, as I am injured and needed professional experts to diagnose and help me.this place is just a joke that hands out pain medication to the homeless people. I guess I'll just google and treat myself? I'm not kidding, it's 1000% more effective then sitting 6 hours in a hospital where they just think your here for drugs cause that's what all of Greenfield is. Thanks for grouping in a father, a husband and a hard worker with the rest of the lot. This sucks, I have never felt so unbelievably alone and screwed. So I'll just lay flat on my back for a month and lose my job and my home.

Lydia Gervacio
2 months ago
1

Terrible

Devils Deck Of Cards
3 months ago
1

they illegally wouldn’t let service dogs in. that is illegal on so many levels. and not ‘sterile’ i mean barring them from entrance. so if u have a service dog, AVOID if u can. apparently you have to look disabled for them to be fine with you

Response from the ownerInvalid relative date format:
Thank you for sharing your concerns. We are committed to providing an inclusive and welcoming environment for all patients and visitors, including those with service animals. <br><br>We would appreciate the opportunity to learn more about your experience so we can address this appropriately. Please reach out to our Patient Experience Team at 413-794-5456 or email us at feedback@baystatehealth.org so we can look into this further. <br><br>Your feedback is important, and we want to ensure that all patients and visitors feel respected and accommodated. - Responded by Baystate Health
Megan Atamaniuk
3 months ago
5

Cherie Cloudt
3 months ago
5

Came in with leg pain, was seen immediately. Dr ordered tests and I had a diagnosis within 4 hours. Blood clot so thank goodness I came in and was seen quickly. Everyone was so great! Thank you!

Response from the ownerInvalid relative date format:
Thank you for sharing your experience! We’re so glad to hear that you were seen quickly and received the care you needed. It’s great to know that our team was able to identify the issue and provide timely treatment.<br><br>Wishing you a smooth and speedy recovery! — Responded by Baystate Health
Hope Smart
4 months ago
5

Carrie Luippold
5 months ago
5

The staff is wonderful! I had an ultrasound the other day. Amanda who performed the test was amazing. She was caring and made my experience great!

Response from the ownerInvalid relative date format:
Carrie, thank you for taking the time to leave such a thoughtful review! We couldn't be happier to hear about the quality care you've received from our team, and that Amanda went above and beyond for you. We are so thankful for this feedback. Thanks again, and be well! - Responded by Baystate Health
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