Novo Detox
(844) 834-1777

Novo Detox

11346 Thurston Pl Los Angeles, CA 90049
6
Top 10 Rehab In Los Angeles
Phone icon(844) 834-1777
Circle check iconClaimed

About Novo Detox

Novo Detox is an alcohol and drug detox treatment center located in Los Angeles, California. They provide dual diagnosis treatment, residential detox and inpatient rehabilitation. Self pay is accepted. Daily rates vary depending on your treatment plan.

Residential detox can last anywhere from three to 14 days. It will all depend on each individual and what they are detoxing from. During this process, you’re allowed to communicate with loved ones. Bio Genetic testing is used. With your DNA, they are able to select the proper dosage and medication for a successful withdrawal. Your clinical team will work with you to create your individualized treatment plan. Once detox is complete you can transition to their inpatient care. Inpatient care may last 30, 60 or 90 days. Due to limited space you must reserve your room.

Facility Overview

Bed icon 10
Number of Available Beds

Latest Reviews

Christine Beldowicz
6 months ago on Google
5
Novo Detox changed my life! I have been thru several “detoxes” but none were as good as this one’. The staff is amazing and extremely helpful. I have a lot of tools to take home to continue my sober life. Many thanks for Novo for bettering/changing my life!
Response from the owner3 days ago
Christine, thank you taking the time to share your incredible recovery journey and for giving Novo Detox a perfect 5-star rating! We're deeply touched by your kind words about how our program has made such a positive impact on your recovery and your life overall. It's also great to hear that Novo stood out among other drug and alcohol detoxes you've been to - as a luxury detox facility, this is exactly the experience we aim to provide all of our clients! <br><br>We're especially glad to hear that our staff's commitment to excellence made such a difference in your detox experience. Our dedicated team of addiction specialists and medical professionals all work hard to create a supportive, nurturing environment where true healing and growth can take place, so we really appreciate you providing this feedback! We’re honored to have been a part of your recovery journey and are incredibly proud of the progress you made during your time with us. We wish you all the best in your sobriety, and please remember that you’ll always be part of our Novo family. Don't hesitate to reach out if you need anything, and please keep in touch! Thanks again, Christine.
1
10 months ago on Google
5
Novo detox was a great experience. I came in a broken person. I'm leaving with hope and am forever greatful. At a new lease on life. The staff is outstanding. The groups are very educational and fulfilling. I suggest anyone who's struggling with the disease of addiction or alcoholism to give them a call. They care for you when you don't.
Response from the owner3 days ago
Thank you so much for taking the time to share your experience at Novo Detox! We're thrilled to hear that your time with us was so positive and transformative. Surrendering yourself to addiction treatment isn't easy, but completing a program is a rewarding accomplishment that can offer a renewed sense of hope and a fresh outlook on life - just as you experienced.<br><br>Our team works hard to create a supportive and caring environment for all our clients, so it's great to hear that your experience with our staff was outstanding - we will be sure to pass this feedback along to everyone you worked with directly! We are grateful to have wonderful clients like you, and watching your growth and development through the recovery process fills us with a sense of true fulfillment. Thank you again for sharing your experience with us, and we wish you the best in your future endeavors! Please keep in touch - we are here if you ever need us.
Derek Kreider
11 months ago on Google
5
I felt at home quick. The staff are awesome, made a lot of long term friends, I felt safe through a rough detox, and feel I can hit the ground running on sobriety.
Response from the owner3 days ago
Derek, thanks so much for leaving us this wonderful 5-star review - we really appreciate your feedback! Detox is often the most difficult stage of addiction treatment, which is tough since it is also the first stage of the recovery journey. We are very glad to hear that our team made you quickly felt at home at Novo Detox, as creating a welcoming and supportive environment for our clients is one of our top priorities. It's especially rewarding to hear that you formed long-lasting friendships during your time in treatment - these connections can be incredibly valuable in maintaining sobriety, and we're glad our program facilitated those bonds. <br><br>Your comment about feeling ready to "hit the ground running on sobriety" is music to our ears, as that's exactly what we aim for – to equip our clients with the tools and confidence they need to maintain their recovery after leaving our care. Thank you again for sharing your experience with Novo, and we're honored to have been part of your recovery journey. We wish you all the best as you continue on your path of sobriety, and please know that we are always available for additional support or encouragement. Take care, Derek!
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Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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9.2 / 10

Location

Accepted Insurance

Novo Detox works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Aetna
Blue Cross Blue Shield
Cigna
Health Net
First Choice Health
HealthPartners

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal. The length of stay at the detoxification program is determined according to the specific needs of the patient.
partial-hospitalization iconPartial Hospitalization Program
A partial hospitalization program (PHP) is a short-term form of intensive rehab, usually for those with acute symptoms that are hard to manage but don’t require 24-hour care. PHPs have structured programming (i.e. individual and/or group therapy), and usually meet 3-5 days a week for around 6 hours (i.e. 9am-3m). Some PHPs are residential (patients sleep on site) and some are not, so patients sleep at home. PHPs can last from 1-6 months, and some offer transportation and meals.
intensive-outpatient iconIntensive Outpatient
Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
24-hour icon24-Hour Clinical Care
During the first phase of recovery – detox – it is crucial to have 24-hour clinical care in California. This care provides constant monitoring in order to ensure your safely and comfort as you progress through the withdrawal process for drug or alcohol addiction. Licensed professionals prescribe medications to treat withdrawal symptoms and provide frequent monitoring to ensure your safely as addictive toxins leave your system.
inpatient iconInpatient
Inpatient rehab provides intensive treatment for clients exiting detox, those in early recovery, and those at an elevated risk of relapse. Unlike outpatient drug rehab, clients receiving inpatient care reside at the facility for the duration of the program. The length of stay may range from two weeks to 18 months or more, depending on the client's needs and the program's design. Inpatient treatment typically involves extensive addiction education and recovery-focused life skills training.
outpatient iconOutpatient
Clients receiving treatment at an outpatient rehab typically do not require hospitalization or intensive supervision and support. Outpatient addiction counseling and recovery education are often offered during the morning, evening, night, and weekend, allowing clients to tailor treatment to their own schedule. Partial hospitalization (PHP) and intensive outpatient (IOP) programs are the most time-intensive and are designed for clients who are at an increased relapse risk and/or who need more robust therapeutic support.
12-step icon12-Step
Participants engaged in 12 step programs receive intensive peer coaching (sponsorship) and community support. Spiritual development as a means of achieving psychological and emotional healing and growth is the cornerstone of 12 step recovery, but religious affiliations are not required. Meetings are free, anonymous, and open to the public, though specialized formats are available, including groups for seniors, teens, and family members. Evening, night, and day meetings are conducted year-round in most communities.
aftercare iconAftercare Support
Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.
telehealth iconTelehealth
Using telehealth options in California allows you to share health information with your provider via phone call, video chat, or healthcare apps. You can meet with them virtually as well as submit health information online so they can track your progress without having to meet with them in person.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

In California, substance abuse treatment programs can help individuals with any type of substance use disorders and co-occurring conditions. These rehab programs typically encompass various levels of care, including medically assisted detox, intensive outpatient, outpatient, residential rehab, and partial hospitalization. You can expect clinicians to utilize evidence-based therapies like cognitive behavioral therapy (CBT), dialectical behavioral therapy (DBT), and mindfulness to help you achieve and sustain your recovery. The rehab's clinical team can provide a comprehensive assessment to determine the appropriate level of care and medical support you may need.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Cognitive behavioral therapy in California is a method that therapists often use for the effective treatment of substance use disorders. It is based on the principle that substance abuse stems from unhelpful ways of thinking and patterns of behavior, which can be changed by helping the individual learn better ways of coping.

Individual therapy for drug addiction includes a customized treatment plan that considers your history and life circumstances. During your therapy sessions, the therapist helps you uncover underlying issues and triggers for addictive behavior that support a holistic approach to recovery.

During group therapy, men and women learn to express their emotions openly in a non judgmental setting. This helps you process your feelings and reduces feelings of social isolation that are often associated with addiction.

Family therapy offers a platform for members to have an open dialogue about the challenges that addiction has placed on the family unit. Through guided sessions, therapists can help families develop healthy communication skills and address unresolved issues. By working together toward a common goal, they help to support their loved one's sobriety.

While in rehab treatment, you may work on developing various life skills to help you in long term recovery. These may include resilience, interpersonal skills, and self awareness. The focus will be on developing healthy habits for self care and relationships so you have the skills you need to manage day to day life.

Trauma therapy is a structured approach used by therapists to help you heal from a past traumatic event. Your therapist works with you to identify the traumatic memory and process the information so you experience emotional healing and a sense of safety and stability.

Amenities

  • pool iconSwimming Pool

Staff & Accreditations

Staff

Daimi Cruz, LPCC, LMHC, ICRC-ADC, CADC II, MCAP

Program & Clinical Director

Daysi Polvora, RAC

Facility Manager

Marielle Brosmer

Director of Operations & Admissions

Tom Szabadi, LMFT

Assistant Clinical Director

Accreditations

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Reviews of Novo Detox

4.9/5 (34 reviews)
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Reviews

5

Being my first time to a treatment/detox facility with unset expectations and unknown details I found it stressful. The staff were very helpful and understanding in explaining the process and the overall goal of their facility. The program is very well thought out through ... Read More

Reviewed on 2/23/2023
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.9 (33 reviews)
Christine Beldowicz
6 months ago
5

Novo Detox changed my life! I have been thru several “detoxes” but none were as good as this one’. The staff is amazing and extremely helpful. I have a lot of tools to take home to continue my sober life. Many thanks for Novo for bettering/changing my life!

Response from the ownerInvalid relative date format:
Christine, thank you taking the time to share your incredible recovery journey and for giving Novo Detox a perfect 5-star rating! We're deeply touched by your kind words about how our program has made such a positive impact on your recovery and your life overall. It's also great to hear that Novo stood out among other drug and alcohol detoxes you've been to - as a luxury detox facility, this is exactly the experience we aim to provide all of our clients! <br><br>We're especially glad to hear that our staff's commitment to excellence made such a difference in your detox experience. Our dedicated team of addiction specialists and medical professionals all work hard to create a supportive, nurturing environment where true healing and growth can take place, so we really appreciate you providing this feedback! We’re honored to have been a part of your recovery journey and are incredibly proud of the progress you made during your time with us. We wish you all the best in your sobriety, and please remember that you’ll always be part of our Novo family. Don't hesitate to reach out if you need anything, and please keep in touch! Thanks again, Christine.
1
10 months ago
5

Novo detox was a great experience. I came in a broken person. I'm leaving with hope and am forever greatful. At a new lease on life. The staff is outstanding. The groups are very educational and fulfilling. I suggest anyone who's struggling with the disease of addiction or alcoholism to give them a call. They care for you when you don't.

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to share your experience at Novo Detox! We're thrilled to hear that your time with us was so positive and transformative. Surrendering yourself to addiction treatment isn't easy, but completing a program is a rewarding accomplishment that can offer a renewed sense of hope and a fresh outlook on life - just as you experienced.<br><br>Our team works hard to create a supportive and caring environment for all our clients, so it's great to hear that your experience with our staff was outstanding - we will be sure to pass this feedback along to everyone you worked with directly! We are grateful to have wonderful clients like you, and watching your growth and development through the recovery process fills us with a sense of true fulfillment. Thank you again for sharing your experience with us, and we wish you the best in your future endeavors! Please keep in touch - we are here if you ever need us.
Derek Kreider
11 months ago
5

I felt at home quick. The staff are awesome, made a lot of long term friends, I felt safe through a rough detox, and feel I can hit the ground running on sobriety.

Response from the ownerInvalid relative date format:
Derek, thanks so much for leaving us this wonderful 5-star review - we really appreciate your feedback! Detox is often the most difficult stage of addiction treatment, which is tough since it is also the first stage of the recovery journey. We are very glad to hear that our team made you quickly felt at home at Novo Detox, as creating a welcoming and supportive environment for our clients is one of our top priorities. It's especially rewarding to hear that you formed long-lasting friendships during your time in treatment - these connections can be incredibly valuable in maintaining sobriety, and we're glad our program facilitated those bonds. <br><br>Your comment about feeling ready to "hit the ground running on sobriety" is music to our ears, as that's exactly what we aim for – to equip our clients with the tools and confidence they need to maintain their recovery after leaving our care. Thank you again for sharing your experience with Novo, and we're honored to have been part of your recovery journey. We wish you all the best as you continue on your path of sobriety, and please know that we are always available for additional support or encouragement. Take care, Derek!
Marie McKay
11 months ago
5

Life changing. They truly cared about me being successful in the program and after. Thank you Novo for helping change my life.

Response from the ownerInvalid relative date format:
Thank you for the 5-star review and the kind remarks, Marie! Hearing that your experience with us was life-changing is one of the best compliments you could give us, and this is exactly the experience we strive to provide every client who comes through our programs. We're also glad to hear that you felt our genuine commitment to your success, both during your time in the program and afterward. Our team pours their heart and soul into ensuring each individual gets the support he or she needs, not just while in our care, but also during the transition back into everyday life.<br><br>We believe that recovery is a lifelong journey, and we're thrilled that we could help you take those crucial first steps. Your success is our success, and we couldn't be more proud of the progress you've made, Marie. Thank you so much for taking the time to share your experience at Novo Detox, and we wish you all the best as you continue on your amazing path of sobriety!
Sam Loyle
1 year ago
5

I attended Trupath after going to several programs over the course of my life. If you are looking for quality care and staff that goes above and beyond, this is the perfect place for you. First of all the program director Steve Dupree is a cut above the rest. He is extremely invested and dedicated to the clients needs. The clinical care is amazing, ethically run which is hard to find these days. Tyler Craft is their alumni guy who frequently visits the sites and without motive is there to show support and love. The facilitators that come In have real sober time and experience to share in their own ways which are amazing. If I had to recommend my own child to a program which I am a mother I’d choose this program 5 stars. If you look for the negatives anywhere youlll find them but for a seasoned treatment client this was a one of a kind experience.

Response from the ownerInvalid relative date format:
Wow, thank you so much for taking the time to write this detailed and heartfelt review of our organization, Sam - we really appreciate it! We're particularly appreciative of your feedback on our program director, Steve Dupree. His dedication to our clients' needs is definitely an integral component of our treatment approach, and we're so glad you felt the impact of his commitment. Your comments about our ethical practices and clinical care mean a lot to us as well. In an industry where ethical standards unfortunately take a backseat to profits sometimes, we take great pride in maintaining the highest level of integrity in our programs.<br><br>Your statement about recommending our treatment programs to your own child is perhaps the highest compliment we could receive - we understand the weight of that endorsement, and we are deeply grateful for your trust. Thank you again for your detailed and thoughtful review, Sam, and from all of us here at Novo Detox and TruPath Recovery, we wish you continued success and happiness on your recovery journey! Take care.
Tiffany Piwarchuck
1 year ago
5

My experience was absolutely amazing!! The staff an nurses were so welcoming and kind. I was scared to go to my first detox but when I got here I felt at home! I would have never been able to complete this without the staff! I would definitely recommend this place for anyone who is in need!! Thank you Novo detox for saving my life!! You will forever be a huge part of my recovery! Xoxo

Response from the ownerInvalid relative date format:
Wow, Tiffany, thank you so much for taking the time to leave us such a fantastic five-star review! Reading reviews like this is incredibly rewarding for us at the facility, as we truly look at your success as our success. We understand that it can be daunting to admit to a drug and alcohol detox program for the first time, so we're very glad to hear that our welcoming atmosphere helped you feel at home right away at Novo Detox. Creating a safe and comfortable environment for everyone is one of our top priorities, and we will be sure to share your kind words with the rest of your care staff!<br><br>Your recommendation means the world to us, Tiffany, and knowing that you trust us enough to recommend our treatment programs to others in need is the highest compliment you could give us. So thanks again! From all of us here at Novo Detox, we are honored to have played a special part in your recovery journey, and we want to congratulate you on the tremendous progress you have already made thus far. Your strength and determination are truly inspiring, and we wish you nothing but the best! Take care, Tiffany.
Alfonso Wadholm
1 year ago
5

This was my first time going to any sort of treatment facility, and I loved it! The staff are kind, accommodating and thurough. I appreciate the program that Novo crew runs. I learned a lot about myself and was given the tools to help me in my healing and recovery!

Response from the ownerInvalid relative date format:
Thank you so much for taking the time to share your experience at Novo Detox, Alfonso! Being your first encounter with an addiction treatment center is a pretty big responsibility, and we're really glad to have helped make your first impression of addiction treatment such a positive one. We fully acknowledge that entering treatment for the first time can be intimidating, so we're relieved to hear that our approach made you feel comfortable and supported throughout your time in treatment.<br><br>We particularly appreciate the kind words you had for our staff, and we will be sure to pass them along. Everyone here at Novo Detox works hard to create an environment that's not just kind and accommodating, but also thorough in addressing each client's needs, and it's great to hear that this was your experience as well. Finally, we wanted to thank you for the appreciation you've expressed for our program. We put a great deal of thought and care into designing a treatment curriculum that's both effective and engaging, and it's rewarding to know that you found value in it. It's fantastic to hear that you feel equipped to continue your journey beyond our walls, and we're very proud of the progress you've made since walking through our doors. Thank you again for your heartfelt review, Alfonso, and please know that as part of the Novo Detox family, we're always here if you need any additional support or guidance into the future. We wish you the best!
Khadijah Silva
1 year ago
5

Great treatment facility ! The staff were accommodating, patient, understanding, and supportive. Intimate setting with no more than 6 people in the residence. Each client gets personal time with treatment and gets their own personalize aftercare plan. I highly recommend this facility to anyone who is seriously looking to transform their live and committed to starting their sobriety journey.

Response from the ownerInvalid relative date format:
Thank you so much for your incredible review, Khadijah, and for sharing your experience with us. We're thrilled to hear that you had such a positive time at Novo Detox, and we appreciate your mention of the intimate setting we provide at the detox center. Most experts in the addiction treatment industry have agreed that maintaining smaller group sizes helps provide a personalized care approach that is more conducive to longterm success and lasting sobriety, which is why we have adopted this same approach. It's reassuring to hear that this approach, along with the personalized aftercare plans we provide, helped earn your recommendation. We consider this to be the highest level compliment our clients can give us, so we really appreciate it!<br><br>From all of us here at Novo Detox in Los Angeles, thank you once again for your kind words and fantastic review. We're grateful for your trust in allowing our clinical team to support you on your path to sobriety, and we wish you all the very best for your ongoing journey. Please keep in touch if you ever need anything, or if you want to check in and share your progress - we'd love to hear all about it! Take care, Khadijah.
CeeCee Rose (CeeCee)
1 year ago
5

BY FAR THE BEST DETOX EVER! THE STAFF IS AMAZING, AND ALWAYS READY TO ASSIST IN ANY WAY POSSIBLE!!! STEVE, SARAH, DAMIAN, NIKKI, AND ADRIANA... THANK YOU ALL SO MUCH, and BEST WISHES TO YOU!!!

Response from the ownerInvalid relative date format:
Cee Cee, wow, thank you so much for this! We appreciate you taking the time to leave us a five-star review, and we appreciate your kind words even more! We will be sure to pass them along to Steve, Sarah, Damian, and the rest of the care team you worked with at Novo Detox. It means so much to all of us at Novo that you consider our detox facility to be the "the best detox ever!" We strive to set a high standard in treatment care, and we're thrilled to hear that we exceeded your expectations.<br><br>Thank you for entrusting our team with your treatment, as we know that choosing a drug and alcohol detox center isn't a decision to take lightly. Your success is our success, and reading reviews like yours motivate us to keep pushing and offering the highest standard of care possible. Thank you for your well-wishes, and from all of us here at Novo Detox, we wish you all the best too as you continue forward on your recovery journey. Please remember that our door is always open if you ever need additional support or just want to check in with your care team. Take care, Cee Cee, and thank you again!
Lorenzo Norris
1 year ago
5

I can’t even lie this place was amazing. The staff is top tier and did above and beyond what they were asked to do. Great food, it’s a small group setting so it’s like a family type environment and all The counselors was amazing! Definitely recommend

Response from the ownerInvalid relative date format:
Lorenzo - thank you for sharing such genuine and detailed feedback of your experience at Novo Detox and for leaving us a five-star review! We take great pride in our team's willingness to go above and beyond for our clients, so we are delighted to hear that their dedication made a lasting impression on your experience. Your care team at the facility will be very happy to hear that you found them to be "top tier," so we will be sure to share this compliment with everyone! The special mention of our counselors and therapists is greatly appreciated. Our clinical team works hard to provide exceptional care and support, and we'll make sure to share your compliments with them as well. <br><br>Thank you so much for sharing that you would definitely recommend Novo Detox to anyone struggling with substance abuse. There's no greater validation than knowing our clients trust us enough to suggest our services to others, so your recommendation means everything to us. We're honored to have been part of your recovery journey, Lorenzo, and we wish you continued success in your sobriety. You'll always have a family here at Novo Detox, so please keep in touch!
Samantha Fazende
1 year ago
5

The staff here is incredible the program itself is the best I’ve personally had and the location is beautiful.

Response from the ownerInvalid relative date format:
Thank you for taking the time to leave us a five-star review and share your wonderful feedback, Samantha! It's very rewarding to hear that you found our staff to be "incredible" during your time at Novo Detox, as our team members dedicate themselves to providing exceptional care each and every day. We're glad that our team's efforts left such a positive impression on you. We're also honored that you consider our detox and residential programs to be the best that you've experienced. Our clinical staff has put a lot of thought and effort into shaping effective and holistic treatment plans that support each client's unique recovery journey, and we're thrilled that you appreciated this approach.<br><br>Thank you once again for your kind words and wonderful review, Samantha. Your feedback validates our efforts and further motivates us to continue providing top-tier, compassionate care. We wish you health and success in your sobriety, and please know that our doors are always open if you ever need anything or want to check in. Take care!
Thomas Stemm
1 year ago
5

I love it here and gonna miss everyone here,I got close to my peers and gonna be sad to leave,But we're all gonna stay in touch,I'm also gonna miss the staff very much,They are so awesome at they're job and have made me feel and share stuff I never have.Coming to NOVO is the best choice I've ever made

Response from the ownerInvalid relative date format:
Thomas, thanks so much for leaving us a five-star review and for sharing this personal and emotional reflection of your time with us at Novo Detox. Hearing about the strong bonds you formed during your stay, both with your peers and with our staff, makes us incredibly happy. These connections are a testament to the genuine, supportive environment we strive to create, and we're so glad that you found Novo Detox to be a place where you felt comfortable enough to open up and share in ways you never have before. It's also really nice to read your feedback that our staff is 'awesome at their job,' and we'll be sure to share these kind words with our entire team!<br><br>While saying goodbye is never easy, please know that you'll always be part of the Novo family. The relationships you've built during detox and residential treatment don't have to end when you leave our facility, and it's great that you and your peers plan to stay in touch. You were likely reminded at least a dozen times how important it is to maintain a strong support network in recovery, but that's because it's the truth. Thank you again for sharing your experience with such openness, Thomas, and congratulations on all that you have achieved. Please stay in touch with us, and from everyone here at Novo Detox, we wish you all the best!
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