Nice, careful and helpful people care about your health here. I feel like part of a big family and I'm so thankful for being treated with nothing but kindness.
About Primary Health Care Medical – East Side
Primary Health Care (PHC) – East Side Medical, located in Des Moines, Iowa, provides integrated mental and behavioral health care for youth and adults. They specialize in the treatment of historically underserved populations.
Primary Health Care (PHC) – East Side Medical offers dedicated services for homeless and indigent persons, pregnant and postpartum women, bilingual persons, children and adolescents, seniors, military personnel and Veterans, and persons with HIV/AIDS. Treatment is also available for persons with co-occurring addiction and mental illness.
Outpatient Programs
Their outpatient programs are designed to meet the unique needs of historically underserved and vulnerable patient populations, including the underinsured and uninsured. Clients receive personalized care plans and comprehensive case management. They also engage in intensive, trauma-informed individual, group, and family counseling and age-specific, recovery-focused life-skills training. Topics of focus include coping, self-care, anger and stress management, and relapse prevention.
Aftercare Services
Their aftercare services ensure a complete continuum of care aligned with clients’ evolving needs. These services may include step-down support, academic and vocational training, housing and employment assistance, and referrals for medical, mental health, and social service programs.
Accreditation and Payment
Primary Health Care (PHC) – East Side Medical is state licensed and accredited by The Joint Commission. They accept private insurance, Medicaid, EAP benefits, financing, sliding-scale payment schedules, per-session payment, and self-pay. Financial aid is available.
Latest Reviews
They billed my insurance fraudulently. I have never been to this clinic.
Absolutely horrible everything! Calls take forever to be answered! Appointments take over 1 hour waits this place should be shut down! Or take better employees that are actually responsible and nicer! Once you walk in all of them are with negative faces
The Doctors are a love
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7.5 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Inpatient Residential care is their most involved and comprehensive level of care and is offered in both Des Moines and Iowa City. The program is designed to provide an intensive and nurturing treatment experience in a 24-hour setting. Their residential program will provide you with a comprehensive assessment of your treatment needs and goals, and personalized action steps to help you meet those goals.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Intervention Services Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.
24-Hour Clinical Care At certain points in the recovery process, it's important to have support available 24/7. 24-hour clinical care offers a safe environment in which to recover from drug or alcohol addiction in peace, knowing medical detox and other treatment will happen with professionals on hand.
Medically Assisted Detox Their Iowa City detoxification unit provides a safe and medically-supervised place for individuals to withdraw from drugs or alcohol and stabilize before engaging in a treatment program. This allows for a smooth transition into their treatment community and encourages continued involvement in one’s treatment journey. The length of stay required to detoxify depends upon the individual’s history of use and other medical issues.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Iowa is available in many formats. A variety of inpatient and outpatient options provide programs that are tailored to individual needs, making recovery possible for everyone.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
During cognitive behavioral therapy in Iowa, you'll gain a better understanding of your thinking and motivations. Your therapist will then help you develop new patterns of thinking and behaving that allow you to cope with life's challenges without abusing substances.
People in substance use disorder treatment in Iowa find group therapy helps them benefit from shared experiences, gain new insights into the triggers of addiction, and learn new coping strategies. Group therapy promotes accountability and helps raise your motivation to seek sobriety and achieve sustainable recovery.
Individual sessions are available for private discussions of concerns and evaluating treatment goals and progress. Patients report that sessions with their individual counselors are extremely helpful. Working with your counselor, you will help select the level of intensity best designed to meet your needs. Your outpatient services are continually evaluated to ensure they remain helpful to you, and may be increased or decreased as your situation changes.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Eye Movement Desensitization And ReprocessingResearch clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Family support sessions will focus on understanding what you want for your loved one, your goals for yourself in relation to this loved one, and developing a strategy to accomplish those goals. There are a variety of directions these sessions can take, depending on your unique situation. These sessions will be provided on a sliding fee schedule.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
In addition to 12 Step support, medication assisted treatment, and substance abuse therapy, rehab treatment in Iowa may include experiential therapy. This may come in the form of experiences like equine therapy, community service, drama therapy, art therapy, or other expressive activities.
Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.
Amenities
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Residential Setting
Staff & Accreditations
Staff
Kelly Huntsman, MHA
CEO
Nathan Simpson, MHA
COO
Theran Adamson, MD
Chief Medical Officer
Elizabeth Frantum, CPA
CFO
Julie Raasch, RN, MHA
Chief Quality Officer
Jenny Brown, MSHRM
Chief Human Resources Officer
Bery Engebretsen, MD
Chief Visionary
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
Contact Information
(515) 248-1600 
3509 East 29th Street
Des Moines, IA 50317
Get Help Now - 515-349-1544
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Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Kerry Nenn, BSW
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