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Safe Harbor Behavioral Health of UPMC

1330 West 26th street Erie, PA 16508
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About Safe Harbor Behavioral Health of UPMC

Safe Harbor Behavioral Health of UPMC is a drug and alcohol rehab and medical center in Erie, PA. They provide outpatient addiction treatment and mental health care.

This treatment facility offers an intensive outpatient program and an outpatient program for individuals with substance use disorders.

These outpatient addiction treatment programs use biological, psychosocial, and spiritual factors. Programming uses evidence-based therapy, 12-step groups, and individual and group therapy. Participants can expect to recognize triggers, learn new coping skills, adjust to life in recovery, create a relapse prevention plan, repair relationships strained by substance use, identify new goals, and learn healthier lifestyle strategies.

Latest Reviews

Julie Jewels
3 months ago on Google
5
Dr Simora is a God send. He did genesight testing on me and got me on the correct meds. I've never had a problem with anything regarding this facility. I've always received calls back when I leave a message. My meds are always filled. Thank you to all.
Response from the owner2 months ago
Hi Julie, Thank you for sharing your kind words about Dr. Simora and UPMC Western Behavioral Health at Safe Harbor. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have a lovely day!
Thomas Woodward
3 months ago on Google
1
They continue to be over half a month late on my medications AFTER I called 5x. safe harbor is nothing but frustrations
Response from the owner2 months ago
Hi Thomas, The situation you describe with UPMC Western Behavioral Health at Safe Harbor doesn t sound in alignment with our pursuit of excellence. We d like to receive additional details from you, with the goal of addressing your concerns and improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. Thank you for providing us with valuable feedback.
Jessica
4 months ago on Google
5
I have an amazing psychiatrist Mary Beth Moreland who has been helping me with my mental health for over 10yrs
Response from the owner3 weeks ago
Hi Jessica, Thank you for sharing your kind words about Mary Beth Moreland at UPMC Western Behavioral Health at Safe Harbor. Your feedback is very important to us and valuable to other patients looking for high-quality care. Take care and have a lovely day!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5.7 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Leslie C. Davis

President & CEO

Alison V. Beam

Senior VP & Chief Government Affairs Officer

Timothy R. Billiar, Associate Senior Vice Chancellor for Clinical Academics, University of Pittsburgh

Executive VP & Chief Scientific Officer

Jeanne M. Cunicelli

Executive VP

Contact Information

Building icon

1330 West 26th street
Erie, PA 16508

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Quentin Blount

Rehab in Cities Near Erie

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Reviews of Safe Harbor Behavioral Health of UPMC

2.2/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.2 (100 reviews)
Julie Jewels
3 months ago
5

Dr Simora is a God send. He did genesight testing on me and got me on the correct meds. I've never had a problem with anything regarding this facility. I've always received calls back when I leave a message. My meds are always filled. Thank you to all.

Response from the ownerInvalid relative date format:
Hi Julie, <br><br>Thank you for sharing your kind words about Dr. Simora and UPMC Western Behavioral Health at Safe Harbor. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>Take care and have a lovely day!
Thomas Woodward
3 months ago
1

They continue to be over half a month late on my medications AFTER I called 5x. safe harbor is nothing but frustrations

Response from the ownerInvalid relative date format:
Hi Thomas, <br><br>The situation you describe with UPMC Western Behavioral Health at Safe Harbor doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of addressing your concerns and improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you for providing us with valuable feedback.
Jessica
5 months ago
5

I have an amazing psychiatrist Mary Beth Moreland who has been helping me with my mental health for over 10yrs

Response from the ownerInvalid relative date format:
Hi Jessica, <br><br>Thank you for sharing your kind words about Mary Beth Moreland at UPMC Western Behavioral Health at Safe Harbor. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>Take care and have a lovely day!
Pennie Nichols
6 months ago
1

Response from the ownerInvalid relative date format:
Hi Pennie, <br><br>We care about your health and providing the highest level of patient satisfaction. We’d like to receive additional details about your recent experience with UPMC Western Behavioral Health at Safe Harbor in order to address your concerns and to improve future experiences for patients. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Barbara 1969
9 months ago
4

I thought I received prompt service. Went for intake, psychatric and a group. I had no insurance so I was able to get county funding to cover expenses. Overall my experience was positive.

Response from the ownerInvalid relative date format:
Hi Barbara,<br><br>We appreciate you taking the time to share about your experience at UPMC Western Behavioral Health at Safe Harbor. Your feedback is very important to us and valuable to other patients looking for high-quality care.<br><br>We hope you have a wonderful day!
Ebony Drew
10 months ago
1

They're not open 24hrs. 8-5 m-f. This place is punishment for being mentally ill and they never respond to bad reviews. I was abandoned by one of the lazy psych nurses. She gave me meds and never checked on me for a year because SHE cancelled every one of my appointments but they all say cancelled by patient. The counselor gas lighted me the whole time and never gave me any advice that I could use because he dismissed all of my symptoms whenever I talked about it. He was only concerned about suicidal thoughts and not with my current quality of life. Now I have to wean myself of meds that never worked in the first place. Thanks Ann and Justin. Zero stars

DumDum
1 year ago
1

Response from the ownerInvalid relative date format:
Hi,<br><br>Our goal is to provide high-quality patient care and excellent customer service. Based on your low rating, it appears that your visit at UPMC Western Behavioral Health at Safe Harbor didn’t meet your expectations. Please contact us by filling out the brief form found at UPMC.com/Feedback to share more about your recent experience with a patient representative.<br><br>Thank you in advance for providing us with valuable feedback!
Styks Brandt
1 year ago
1

Do you want body shamed after you've expressed symptoms of eating disorders? Do you want patronized for not being up to society's social standards and not having a job due to mental health? Do you want told by someone who is in fact NOT a doctor that you don't have medical issues and that you're fine? Then Safe Harbor is the place to be! Their trained (loose term) psychiatrists will thoughtfully ignore any issues you bring to them that aren't the most basic diagnosises. Having trouble sleeping your entire life no matter what you do? Obviously that's because you had a glass of soda once at 2 pm! And don't worry. Even though they acknowledge that you haven't even been on medication long enough to see if it works, they'll up your dosage anyways and won't elaborate on why. And they also won't tell you any side affects or things to look out for, so your mind can be at ease. Safe Harbor, the one spot for psychiatric help that will drive you to suicide.

Carrie& Nyiah
1 year ago
1

This is the worst organized place ive ever seen. They tell u call if there is a problem and u can call and leave message all day long because no one answers or returns calls. My child go without her meds (cold turkey) this has very bad side effects my baby is no guinei pig its horrible! They have no way to communicate or talk to them you are just totally ignored until your appointment! šŸ¤¦šŸ»ā€ā™€ļøšŸ¤·šŸ»ā€ā™€ļø And if you can’t make your appointment and call to reschedule good luck. No one answers or calls you back on any line including the scheduling line. So get ready for your child to be abruptly stopped with there meds and started back up at least 2/3 times per year. 😔

A J Ficcardi
1 year ago
1

They are too lazy to submit bill to my insurance carrier. Lazy and corrupt.

Response from the ownerInvalid relative date format:
Hi A, <br><br>The situation you describe at UPMC Western Behavioral Health at Safe Harbor doesn’t sound in alignment with our pursuit of excellence. We’d like to receive additional details from you, with the goal of improving future patient experiences. Please fill out the brief form found at UPMC.com/Feedback to speak with a patient representative. <br><br>Thank you in advance for providing us with valuable feedback!
Kevin Braner
1 year ago
4

Response from the ownerInvalid relative date format:
Hi Kevin, <br><br>Thank you for rating your experience at UPMC Western Behavioral Health at Safe Harbor and the quality of care you received during your visit. <br><br>We greatly appreciate your feedback!
Kaleb Lane
1 year ago
1

Been going here since I was like 10 and I have ptsd, did, depression, anxiety, bipolar, and a bunch of other stuff but until I was 18 it was just an "emotional disorder". Even now they don't do anything to actually help my issues, they just change one thing every 3 months that doesn't even help. You've changed my anxiety meds 30 times but don't help with anything else. If you are thinking of going here DON'T

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