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The Woodlands Behavioral Health and Wellness

2700 Research Forest Dr, Suite 130 The Woodlands, TX 77381
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The Woodlands Behavioral Health and Wellness TX 77381

About The Woodlands Behavioral Health and Wellness

They offer a thorough assessment to determine appropriate care for your situation. Then, they’ll work with you to create a personalized treatment plan to set and achieve your recovery goals.

Counseling can help you understand how your behaviors and any underlying conditions contribute to addiction. Their counseling sessions focus on helping you gain sobriety, develop coping skills, address co-occurring disorders, set boundaries, identify a support system, and more.

One standout feature I noticed is their multifaceted staff. They provide access to comprehensive care with licensed psychiatrists, counselors, psychologists, and family therapists. You’ll have access to an empathetic team that brings diverse perspectives to treatment to meet your needs.

Previous clients had mixed reviews. Some praised them for life changing care that strengthened their families. Others had issues with their diagnosis and felt a lack of support from staff.

Latest Reviews

Sara Martinez
1 month ago on Google
1
Money. Money. Money. New to the area and I was SHOCKED when this facility tried to basically scam me out of a TON of money. You'll speak to some friendly "client care" person and they'll try to force you to pay some ridiculous amount for an unnecessary "assessment" before you can get treatment because "it's required." Except, it's not. It's just how they take a ton of money from you before providing any care whatsoever. RUN away.
Response from the owner1 week ago
We take pride in getting to know each client individually, and our clients know we do not require assessments or recommend services unless they are truly needed. Our approach is never about "money, money, money", it’s about providing thoughtful care rather than blanket diagnoses or unnecessary services.
Our comprehensive assessments are not short online tests or quick questionnaires designed to make a fast diagnosis or determine if medication should be prescribed. They are administered by highly trained psychologists or psychiatrists and include in-depth clinical interviews and standardized, one-on-one testing to accurately diagnose and evaluate all areas impacted by a diagnosis, including cognitive, academic, psychological, social, emotional, and behavioral functioning.
These thorough assessments allow us to create individualized treatment plans tailored to each client’s needs, which may include therapy, parent counseling, family therapy, executive skills coaching, or other services as appropriate. Schools and colleges also require the level of detail provided by comprehensive assessments when reviewing requests for academic accommodations.
We understand our approach is not ideal for everyone and may take more time or expense on the front end, but it helps avoid the long-term challenges and costs that can result from quick labels, ineffective care, or misdiagnoses.
Ashley Lancaster
1 month ago on Google
5
I loved talking to the front office staff, they're so friendly and helpful. And I love that they give you a complementary consultation to learn more about what you're going through and what you need before scheduling the next appointment.
Response from the owner1 week ago
Thank you so much for taking the time to share your kind words. We truly appreciate you recognizing our front office team and the complimentary consultations we offer to help individuals feel supported and informed about their options. Your feedback means a lot to us!
Brett Kramer
1 month ago on Google
5
Very much enjoyed my time at this practice so far. It is made up of warm people who truly understand what family-based care means.
Response from the owner1 week ago
Thank you so much for your kind words! We’re thrilled to have you as part of the team and truly appreciate the care and expertise you bring to our practice. Creating a supportive, family-centered environment is at the heart of what we do, and it means a lot to hear that reflected in your experience. We’re excited for all that’s ahead!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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5 / 10

Addiction Treatments

Levels of Care

intensive-outpatient iconIntensive Outpatient

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Staff

Jim Zettel, Ph.D

Clinical Psychologist/Clinical Director

Suzanne Senn, MS, LPC

Intensive Treatment Program Director

Sarah Holub, M.Ed

Assistant Director

Dr. Rebecca Cook, Psy.D

Clinical Psychologist

Contact Information

Building icon

2700 Research Forest Dr
Suite 130
The Woodlands, TX 77381

Fact checked and written by:
Mariah Bourne, M.A.
Edited by:
Courtney Myers, MS

Rehab in Cities Near The Woodlands

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Reviews of The Woodlands Behavioral Health and Wellness

3.5/5 (43 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.5 (43 reviews)
Sara Martinez
1 month ago
1

Money. Money. Money. New to the area and I was SHOCKED when this facility tried to basically scam me out of a TON of money. You'll speak to some friendly "client care" person and they'll try to force you to pay some ridiculous amount for an unnecessary "assessment" before you can get treatment because "it's required." Except, it's not. It's just how they take a ton of money from you before providing any care whatsoever. RUN away.

Response from the owner
We take pride in getting to know each client individually, and our clients know we do not require assessments or recommend services unless they are truly needed. Our approach is never about "money, money, money", it’s about providing thoughtful care rather than blanket diagnoses or unnecessary services.
Our comprehensive assessments are not short online tests or quick questionnaires designed to make a fast diagnosis or determine if medication should be prescribed. They are administered by highly trained psychologists or psychiatrists and include in-depth clinical interviews and standardized, one-on-one testing to accurately diagnose and evaluate all areas impacted by a diagnosis, including cognitive, academic, psychological, social, emotional, and behavioral functioning.
These thorough assessments allow us to create individualized treatment plans tailored to each client’s needs, which may include therapy, parent counseling, family therapy, executive skills coaching, or other services as appropriate. Schools and colleges also require the level of detail provided by comprehensive assessments when reviewing requests for academic accommodations.
We understand our approach is not ideal for everyone and may take more time or expense on the front end, but it helps avoid the long-term challenges and costs that can result from quick labels, ineffective care, or misdiagnoses.
Ashley Lancaster
1 month ago
5

I loved talking to the front office staff, they're so friendly and helpful. And I love that they give you a complementary consultation to learn more about what you're going through and what you need before scheduling the next appointment.

Response from the owner
Thank you so much for taking the time to share your kind words. We truly appreciate you recognizing our front office team and the complimentary consultations we offer to help individuals feel supported and informed about their options. Your feedback means a lot to us!
Brett Kramer
1 month ago
5

Very much enjoyed my time at this practice so far. It is made up of warm people who truly understand what family-based care means.

Response from the owner
Thank you so much for your kind words! We’re thrilled to have you as part of the team and truly appreciate the care and expertise you bring to our practice. Creating a supportive, family-centered environment is at the heart of what we do, and it means a lot to hear that reflected in your experience. We’re excited for all that’s ahead!
Lisa Kosieja
1 month ago
5

Professional clinic with caring clinicians dedicated to their clients.

Response from the owner
Thank you for your kind words! We’re proud to have a team of dedicated professionals who truly care about the well-being of every client. Your feedback means a great deal and reflects the heart of our team, to provide compassionate, high-quality care in a supportive environment.
Cameron Fregia
2 months ago
1

DO NOT GO HERE. Horrible and disgusting people who are only here for money. Dr Nwugbana specifically is a joke. They will call 30 minutes after your scheduled appointment and spend five minutes with you. And you’re down $200. Oh and god forbid you’re five minutes late.

Trish Gonzalez
6 months ago
5

Response from the owner
Thank you for the wonderful review! We truly appreciate your support and kind words. It means a lot to our team to know our community takes the time to share positive feedback.
Afef Hedri
8 months ago
1

Awful place. Please stay as far away as possible. This place was recommended by a lawyer whom I initially trusted but who, as it turned out, was more interested in financial gain. This facility collected a staggering $7,500 from both myself and my ex-partner to help my family through a difficult time. I was utterly shocked by the lack of professionalism, especially from Dr. Zettel. Perhaps his age and health issues contributed to his poor performance. He produced shoddy reports that were clearly cut and pasted from various sources and failed to address the underlying issues that brought us there. I would strongly advise against seeking services from this place. Please save your money and energy

Taliah Davis (Tally)
1 year ago
5

One of the biggest struggles for me, a person with ADHD, is keeping up with appointments, schedules or anything related to either. Woodlands Behavioral Health have been treating members of my family for many years. No matter how many times I seem to fall short scheduling therapy or communicating with our pharmacy. Their team is right there ready to make our treatment a priority. If you have ever been treated for ADHD you know EXACTLY how frustrating these constant correspondences can make your day to day life. Woodlands Behavioral Health gets it done.

Response from the owner
Thank you for taking the time to share such kind and thoughtful words. We truly appreciate your feedback and are grateful. Comments like yours mean a great deal to our team and reflect the care and dedication we strive to provide every day.
Meera Nandlal
1 year ago
1

Money is their motivation. They owe me over $600 and are refusing to pay me that full amount. This place is nothing more than a joke with unqualified & unprofessional staff all the way around - from the sleepy front desk staff with zero customer service skills, to the counselors that yawn, divert & cannot take proper notes because they could care less. This is a judgemental group of inexperienced women that collectively lack certifications & longevity in their field & instead use clients as their test rats to pad their portfolios. For example, one thing I’d like to be better at is test taking & studying skills- I asked every session for months for help, and finally got some random one sheet that I could have googled for free - so basically a waste of money, gas & my patience. If you ask to speak to an owner, they refuse. An owner(s) who hides is an owner(s) that has something to hide - plain and simple. The owner(s) do not speak to clients according to their clueless” Director” who is their puppet & mouthpiece to the world - and she’s not a very good at it either - also an inexperienced joke. I still need to speak to an owner(s) & will continue to find out who / they are so I can get my refund for services not rendered, but stolen. How can you run a business and not be available to your clients? Proves my point that money is their motivation, period. On a high note, if you are looking for a job where you don’t have to actually work, can repeatedly yawn in clients faces, take sketchy notes & lack solid experience, apply here, because it’s all smoke & mirrors playing on the minds & wallets of those looking to improve their lives. Just pure garbage. My Response to the organization trying to salvage their garbage ⬇️ Their response is a canned response. The owners are hiding and have refused to speak to me directly because in my opinion, they know I’m speaking the truth. They must really need my $600 plus dollars to be holding on to it so tight. This place is sloppy & pure garbage. In addition, from reading others reviews from years past, it’s clear your team has done zero to clean up your act - it’s all about money - unprofessional & money hungry - every single one of you. How dare you take advantage of people trying to better themselves. Funny, I don’t see responses to your other honest one star reviews - what’s wrong? Can’t write back per your weak policies or is it because you need to deflect with me because I’m right? You decide but I’m clear on what the truth is.

Response from the owner
Due to privacy regulations, we can’t discuss any specifics about your comments on this forum. However, we are committed to providing high quality care, and take feedback seriously.

Our policies are clear that clients are responsible for paying for services rendered, as outlined in the consent paperwork all clients sign upon intake. We encourage open communication to resolve any billing discrepancies promptly.

Our team consists of licensed professionals with years of experience and specialized training in various modalities. We prioritize the quality of care provided to our clients and maintain high standards in our hiring process.

While owners may not be involved in day-to-day operations, we ensure that our management team is accessible to address client concerns promptly.

We value feedback and are committed to continuously improving our services.
Yarethsi Rios
1 year ago
5

Response from the owner
Thanks so much for the 5 stars! We’re grateful for your support and always here to serve our community with care and compassion.
Alan Paulino
1 year ago
5

10/10

Response from the owner
Thanks for taking the time to leave a 5 star review! As we are constantly striving to provide the best care, we appreciate your review!
Theresa Randall
2 years ago
5

Dr. Z is a miracle worker. He has change mine and my families lives forever. Every person I have sent to him, have thanked me over and over. He is very wise and intelligent doctor. I would never think of going to anyone else but him. He is a hero, a life game changer and his integrity and honestly speak for itself. He definitely helps you to figure life out! God bless Jim Zettel.

Response from the owner
Thank you for your kind words and for sharing your review with the rest of our community! We are glad to know that you had a good experience and are thankful for your feedback. Please don’t hesitate to reach
out if you need anything else.
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