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Wellmark Urban Dreams Community Center

1615 2nd Ave Des Moines, IA 50314
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Urban Dreams Outpatient Services IA

About Wellmark Urban Dreams Community Center

Although Urban Dreams Outpatient Services doesn’t have many treatment programs, it does help individuals with drug and alcohol abuse through its OP and OWI jail diversion programs. To learn more about these substance abuse addiction treatment programs and how they work to uplift underserved and underrepresented people, read below:

This rehab center’s outpatient program (OP) offers counseling sessions to those who need help overcoming substance abuse addiction. According to this addiction treatment center, they help more than 1,750 individuals with drug related issues every year. This drug rehab center also offers an OWI jail diversion program and operates OWI school weekend diversion classes.

Latest Reviews

Eduardo Ramirez
1 week ago on Google
5
I had to take alcohol classes at Urban dreams December 2024, and I can honestly say it was a very positive experience. The staff at Urban Dreams were always professionals, respectful, and supportive, which made the process much easier to go through. Our Instructor, Kristen Steele, went above and beyond in every class. She was not only knowledgeable but also approachable, making sure that everyone felt comfortable and understood the material. Kristen shared a lot of valuable information that wasn't just about completing a requirement, but about really learning how alcohol can impact our lives and how to make better choices moving forward. I also had a substance abuse evaluation with Felicia Chumley, and I couldn't have asked for a better experience. She is one of the kindest, most attentive people I've met in this process. Felicia made feel completely comfortable from the start, which really helped me open up and be honest about my situation. Felicia made what could have been a stressful experience into something positive and encouraging. I would definitely recommend Urban Dreams to anyone who needs this classes or simply wants to gain more understanding about alcohol and its effects.
Andres Gleason
1 month ago on Google
5
Took there owi class instructor Rachel was very positive all around good attitude very nice highly recommended if you need to take the owi class
Alexis McCoy
2 months ago on Google
1
Urban dreams should really pick and choose their staff better. Tesi was the WORST instructor I've ever seen.( I wasn't even apart of the program) I interacted with her for no more than 20 minutes and all I can say is she is self centered, ignorant, and unprofessional. Urban dreams offers evaluations for their participants, but doesn't do evaluations on the staff before they hire them. Ya'll need to step your game up, you're slacking. Don't waste your money. These pretend half their instructors don't care about you or anyone else. They don't even listen to you. They expect you to listen to them about their problems like they're on an episode of Dr. Phil. Do your job and educate people about why they shouldnt drink and drive. Uhm hello.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Wellmark Urban Dreams Community Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

Individual therapy sessions offer you a personalized approach that involves an in depth exploration of your life experiences and patterns of substance use disorder. This helps your therapist identify harmful behaviors and thoughts and helps you recognize them so you have a deeper understanding of addiction and make positive changes in your life.

Staff

Izaah Knox

Executive Director

Ahmed Ageyman, Ph.D.

BOD

Contact Information

Building icon

1615 2nd Ave
Des Moines, IA 50314

Fact checked and written by:
Jason Collins
Edited by:
Quentin Blount

Reviews of Wellmark Urban Dreams Community Center

4.1/5 (54 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.1 (54 reviews)
Eduardo Ramirez
1 week ago
5

I had to take alcohol classes at Urban dreams December 2024, and I can honestly say it was a very positive experience. The staff at Urban Dreams were always professionals, respectful, and supportive, which made the process much easier to go through. Our Instructor, Kristen Steele, went above and beyond in every class. She was not only knowledgeable but also approachable, making sure that everyone felt comfortable and understood the material. Kristen shared a lot of valuable information that wasn't just about completing a requirement, but about really learning how alcohol can impact our lives and how to make better choices moving forward. I also had a substance abuse evaluation with Felicia Chumley, and I couldn't have asked for a better experience. She is one of the kindest, most attentive people I've met in this process. Felicia made feel completely comfortable from the start, which really helped me open up and be honest about my situation. Felicia made what could have been a stressful experience into something positive and encouraging. I would definitely recommend Urban Dreams to anyone who needs this classes or simply wants to gain more understanding about alcohol and its effects.

Andres Gleason
1 month ago
5

Took there owi class instructor Rachel was very positive all around good attitude very nice highly recommended if you need to take the owi class

Alexis McCoy
2 months ago
1

Urban dreams should really pick and choose their staff better. Tesi was the WORST instructor I've ever seen.( I wasn't even apart of the program) I interacted with her for no more than 20 minutes and all I can say is she is self centered, ignorant, and unprofessional. Urban dreams offers evaluations for their participants, but doesn't do evaluations on the staff before they hire them. Ya'll need to step your game up, you're slacking. Don't waste your money. These pretend half their instructors don't care about you or anyone else. They don't even listen to you. They expect you to listen to them about their problems like they're on an episode of Dr. Phil. Do your job and educate people about why they shouldnt drink and drive. Uhm hello.

beh meh
4 months ago
1

I wish I can give this organization 0 star and the stuff or volunteer the one who give food is so racist they look down people who can’t not speak English talk shit in front of people never go to this place again

Jack
6 months ago
5

48hr class instruction was next Level with Rachel as my instructor. Material was clear and poiniant. Natasha was amazing in her role as our security person. Highly recommend.

Jacob Slack
1 year ago
5

I love Urban Dreams!! I have used their services and have been happy every time. Great place doing great things.

Aleisa Madison
1 year ago
5

What you do for us is so amazing we had nothing you gave us something God bless you all thank you

Darwin Sonnenburg
1 year ago
5

Great people there to help people in need!!

Sukhjinder
1 year ago
5

Excellent customer service, mehak recommended the best thing to us as per our need and affordablity

Derek
2 years ago
1

Rae
2 years ago
2

Well we used to go here and actually get stuff to last us almost a week with buying what we could too. Now it's like a day of food and not even stuff that's decent. Other pantry places help more so we don't waste a trip.

Sam d
2 years ago
5

Rachel made the experience both an informative & comfort environment to be in. Nobody is thrilled to have to enroll starting out, however I believe many would agree they feel better leaving than arriving.

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