Banner Health

have stayed here twice myself along with other family members and we have only had GREAT experiences. Dr. Kim (in ICU) very recently saved my dad’s life and we’re SO grateful. the entire staff is so kind & helpful. highly recommend, your loved ones will be safe here.

Room 509 in observation. This should not be in any room. Its a hazzard.

Wow what a horrible experience! I unfortunately have had some illness and been admitted 4 times in the past 2 years. I have always chosen go to Honor Health. I have never been let down by any of their hospitals! Treated with such respect, professional and truly show care and compassion. Tonight I made a terrible decision when I agreed with my husband to go to Dell Web. I expressed my concern because everyone even other medical facilities say stay away from them. My husband was also sent home twice from Dell Web and then admitted for emergency appendicitis surgery right after and was in the hospital for 10 days. So I was shocked he even mentioned to go here. However, I also didn’t feel up to driving super far or going to the micro one by me and if admitted like I have been, then huge ambulance bill. Trust me I wish I would’ve done just that! I plan on fighting this with my insurance and the board. The nursing staff and PA’s were all so unprofessional, extremely loud, cussing and making jokes about what patients they want to switch. Like 2 chest pain or 2 back pain patients for 1 critical care. Then talking badly about patients they had right then. It sounded like a bunch of junior high kids! Everyone could hear the entire staff so unprofessional and loud out into the waiting room. Myself, husband and another much older couple both stated how unprofessional the atmosphere was when out in waiting room but boy it got louder and worse back behind those doors. One Nurse or CNA walked a patient outside (Hispanic maybe) with lighter blonde long hair. Well she announced twice loudly walking thru waiting room how she’d rather be outside instead of going back into the dungeon! Everyone was looking up like this is who we expect to care for us!?! My PA sat flirting and talking with his little neighbor the entire time. Maybe if he actually showed some concern I could’ve been treated accordingly. Some of us actually come in really sick and want quiet. I would never go in for flu or a cold. So if I go I am in pain and really feeling bad. So hearing a junior high (hospital staff) on lunch break for my visit was definitely not the care I needed. What did I get out of my 4 hour visit today???? ZERO! I was so polite! Never asked for a thing nor was I ever even offered a thing. My skin has lesions everywhere! Never happened in my life! I’ve been so sick for so long and barely can move out of bed, basically barely move daily at all. Don’t eat, and when I do it comes up and same with liquids. I was never examined! My body was never checked, no one listened to my heart, chest checked my feet or even attempted to check where my pain was. NEVER have I even gone to a DR where these things weren’t checked. I was never offered so much as even nausea medication. I received no fluids. First thing they do is put me in fluids when I have an infection normally. And my labs clearly show an infection. Also saw I have something going on with lungs that was never discussed, liver and severe constipation. I got an antibiotic but that’s it. This is after telling the PA how this infection has a hard time going away and I was on so many antibiotics I ended up with C-Diff. Instead of shoving your face, joking around, flirting…. Do your job and take care of patients! The one end PA who looked a bit older and was closest to me is the only employee I watched actually doing there job the entire time and never once engaging in conversation. Wish I would’ve gotten him! End of my long rant! Just don’t go here if you actually want quality care or professional staff! It’s worth it to drive!