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Inspira Bayamon

Edificio Centurion Carr 2, Km 11.8 Bayamon, PR 00961
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About Inspira Bayamon

Inspira Bayamon, located in Bayamon, Puerto Rico is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including co-occurring mental health disorders. They offer flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment.

Specialty rehab programs at Inspira Bayamon include age-appropriate treatment for teens addressing adolescent-specific issues, specialized drug rehab for veterans, addressing combat-related trauma and reintegration, and inclusive treatment respecting diverse sexual orientations and gender identities.

Latest Reviews

Elealy Rodriguez
3 months ago on Google
1
Appointment at 11:30am, even at 2:00pm they had not attended to me. I left, because with my hunger and the issues I had pending later, it was not going to be a pleasant consultation, where I could be focused, not desperate to go eat. It is a lack of respect, one would hope, that with the tact that one deserves, some staff comes out to tell us, at least, patients, go and have lunch, in the same way, that they are all doing it. The evaluation also took, but not as long, this was my first appointment. The one who was before me had been there since 10am. It's really not worth it. They should at least communicate to the patient the waiting process before making an appointment, so that one comes prepared, with food, etc. 2 and a half hours, I would have done a lot of work.
Response from the owner2 months ago
Greetings, we are sorry that your experience was not optimal. We will be contacting the clinic to investigate what happened. While you could complete our satisfaction survey to be able to evaluate it and work on it. I attach the link so you can access it: https://forms.gle/VqRQA4nY3vHs9Eos9 Saludos, lamentamos que su experiencia no haya sido ptima. Estaremos comunicndonos con la clnica para investigar lo ocurrido. Mientras podra completar nuestra encuesta de satisfaccin para poder evaluar la misma y trabajar ante ello. Adjunto el enlace para que puedas accesarlo: https://forms.gle/VqRQA4nY3vHs9Eos9
Katherine Santiago
8 months ago on Google
1
0
Response from the owner2 months ago
We are sorry that your experience with us has not been the best, in order to investigate your case please complete our satisfaction report by accessing: https://forms.gle/VqRQA4nY3vHs9Eos9 Lamentamos que su experiencia con nosotros no haya sido la mejor, para poder investigar su caso favor de completar nuestra encuentra de satisfaccin accesando a: https://forms.gle/VqRQA4nY3vHs9Eos9
Marilyn Cabrera
1 year ago on Google
4
Haven't had a bad experience yet. Except they don't fax prescriptions to pharmacies.
Response from the owner8 months ago
Greetings, if you request it, your prescriptions can be sent to the pharmacy with the condition that the pharmacy accepts it or not. If you require this prescription delivery service, you should simply discuss it with your doctor. Good day. We are glad that your experience with us has been optimal. Saludos, de solicitarlo sus recetas pueden ser enviadas a la farmacia con la condicin de que la farmacia lo acepte o no. De requerir este servicio de envo de receta, simplemente debe hablarlo con su mdico. Buen da. Nos alegra que su experiencia con nosotros haya sido ptima.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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4.8 / 10

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Alberto Varela, MD

Founder & Shareholder

Carlos E. Varela, JD, CHC

CEO

Carlos J. Fuentes, CPA, CHFP

CFO

Iris E. Rodriguez Delgado, MD

Medical Director

Elaisa Rodriguez, MSW

Director of Clinical Operations

Migdalia Fontanez Berrios

Director of Human Resources

Contact Information

Phone icon (787) 995-2700
Building icon

Edificio Centurion Carr 2
Km 11.8
Bayamon, PR 00961

Rehab in Cities Near Bayamon

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Reviews of Inspira Bayamon

2.3/5 (26 reviews)
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Overall Experience
Date Submitted
Reviewer

Google Reviews

2.3 (26 reviews)
Dr. Carmen Lamboy
3 weeks ago
1

Voy a publicar algo muy personal…. Pero necesario. En Puerto Rico existe un tal Inspira. Este del que boy a escribir es sus facilidades en Bayamón. Esto es lo que creo de ellos. Lamentablemente, mi experiencia con este servicio ha sido profundamente insatisfactoria. La organización fue deficiente desde el primer contacto: las citas no se coordinan correctamente y existe una preocupante falta de claridad en la comunicación interna. Se me asignó erróneamente un taller de hospitalización parcial que no corresponde en absoluto a mi situación ni a mis necesidades clínicas, lo cual considero una negligencia seria. Mi solicitud era clara: una cita con la psiquiatra. Sin embargo, fui canalizada a un servicio completamente distinto, sin explicación ni consentimiento previo. Esta falta de atención individualizada, junto con una logística caótica, evidencia una alarmante desorganización institucional que compromete la calidad del cuidado ofrecido. Recomiendo encarecidamente una revisión profunda de los procesos administrativos y de coordinación, ya que lo vivido no solo fue frustrante, sino también contraproducente para mi bienestar de salud mental.

Anetly Ruiz Lamas
2 months ago
5

Elealy Rodriguez
3 months ago
1

Cita a las 11:30am, aún a las 2:00pm no me habían atendido. Me fui, porque con el hambre y los asuntos que tenía pendiente luego, no iba a ser una consulta agradable, donde pudiera estar concentrada, no desesperada por irme a comer. Es una falta de respeto, uno esperaría, que con el tacto que uno merece, salga algún personal, a decirnos aunque sea, pacientes, vayan y almuercen, de la misma forma, que todos ellos lo están haciendo. La evaluación también tardo, pero no tanto, esta era mi primera cita. El que estaba antes que yo, llevaba desde las 10am. Realmente no vale la pena. Deben aunque sea comunicarle al paciente el proceso de espera antes de establecer una cita, para uno ir preparado, con comida, etc. las 2 horas y media, hubiera adelantado mucho trabajo.

Response from the ownerInvalid relative date format:
Saludos, lamentamos que su experiencia no haya sido óptima. Estaremos comunicándonos con la clínica para investigar lo ocurrido. Mientras podría completar nuestra encuesta de satisfacción para poder evaluar la misma y trabajar ante ello. Adjunto el enlace para que puedas accesarlo: https://forms.gle/VqRQA4nY3vHs9Eos9
Katherine Santiago
8 months ago
1

0

Response from the ownerInvalid relative date format:
Lamentamos que su experiencia con nosotros no haya sido la mejor, para poder investigar su caso favor de completar nuestra encuentra de satisfacción accesando a: https://forms.gle/VqRQA4nY3vHs9Eos9
Marilyn Cabrera
1 year ago
4

Haven't had a bad experience yet. Except they don't fax prescriptions to pharmacies. 🤷

Response from the ownerInvalid relative date format:
Saludos, de solicitarlo sus recetas pueden ser enviadas a la farmacia con la condición de que la farmacia lo acepte o no. De requerir este servicio de envío de receta, simplemente debe hablarlo con su médico. Buen día. Nos alegra que su experiencia con nosotros haya sido óptima.
Yolanda Resto
1 year ago
4

Response from the ownerInvalid relative date format:
Gracias por su evaluación. Estamos para servirle.
XDarkness “SlipknosiS” ShadowSX
1 year ago
1

Response from the ownerInvalid relative date format:
Saludos, lamentamos que su experiencia no haya sido la mejor. Si podemos asistirle en algo, favor de escribirnos directamente a: recepbayamon@inspirapr.com. Uno de nuestros representantes antenderá su caso con miras a brindarle una solución e identificar lo ocurrido. No olvide incluir su nombre completo y su información de contacto.
Maritza Otero
1 year ago
1

Agenda una cita inicial y llame para confirmar y no apareció en ningún lugar. Muy lamentable. Tengo que decir que la persona que me atendió en el teléfono fue muy amable.

Response from the ownerInvalid relative date format:
Saludos, lamentamos lo ocurrido. Para recoordinar su cita, puede comunicarse directamente con nuestro centro e servicio al cliente: (787) 704-0705, disponible de lunes a viernes de 7am a 5pm.
D G
2 years ago
1

Cuantas personas de las cuales ya no están con nosotros hoy día (que en paz descansen) se habran quedado esperando ser atendidio por esta empresa - los más que devuelven llamadas - si, si, si. Si la salud mental del paciente fuese la prioridad de esta empresa, pondrian en efecto algo más que una llamada devuelta. Pero con el juego de; "NUESTRO REGISTRO DICE QUE FUISTE LLAMADO,... VAN A VOLVER A LLAMARTE, PENDIENTE" si, si, si. Así mismo perderan otro cliente, pero no porque se mudo del pueblo, ni porque se mudo del pais... Si pudiera dar cero estrellas, se lo daria, porque ni uno merece.

Response from the ownerInvalid relative date format:
Saludos Danny, para poderte asistir, por favor comunícate con nosotros al (787) 704-0705, de lunes a viernes de 7am a 5pm. Le podrás comunicar a uno de nuestros asistente tu situación y con mucho gusto le encontraremos una solución. Estamos para servirle. Buen día.<br>
Silvette
2 years ago
5

No me han otorgado cita. El servicio al cliente es vital mejoren su atención muchas personas necesitan los servicios.

Response from the ownerInvalid relative date format:
Saludos, para coordinación de cita es pertinente que se comunique con nuestro centro de servicio al cliente (787) 704-0705, disponible de lunes a viernes de 7am a 5pm. Uno de nuestros representantes le asistirá.
kmil s
2 years ago
1

I’ve been trying for almost 3 months now to schedule an appointment. I’ve called multiple times, they’ve hung up on me or just don’t answer. I’ve written to them on their page trying to schedule an appointment at least 4 times and no one has ever contacted me.

Sylvia Cruz
2 years ago
3

Las citas son virtuales.

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