Optimum Performance Institute (OPI)

Admissions will tell potential clients whatever they need to hear to make OPI look like the perfect-fit, regardless of whether or not it is true or utterly misleading. I am 23, and I arrived at OPI Long Term in early November 2024. Within the first month, my therapist quit and I was switched to another therapist--that should have been a hint. OPI Long Term is split into two parts, the residential "program" and the clinical/office program. The residential part is staffed by unqualified "Independent living specialists" who lack any clinical experience and are unable to effectively manage/intervene in apartment social dynamics, even when a client is being bullied and harassed by the other clients in their apartment because of their weight and sexual identity. There is also little to no connection between clinical and residential, despite what OPI claims. Clients are never able to manage their own medications or exist as an integrated member of society while they are part of this "independent living" residential program. Weekend outings are, for the most part, a joke, with destinations such as Dave & Busters or a 20-minute trip where clients walk around a local bookstore. Furthermore, therapy groups are poorly managed and while the group known as "process group" should provide the perfect structured opportunity to address interpersonal issues between clients, the facilitators are unable to foster such environment and the group ended in either silence or petty insults and screaming so many times that the group was recently discontinued. The clinical staff will also misconstrue information to the parents of clients, and make it appear that the client is to blame if they are unhappy or unsuccessful in the program. Beyond the lack of residential and clinical support, OPI Long term has been riddled by scandals, from a sexual relationship between a client and former life skills specialist, to apartment lockdowns due to active shooters in the area, and being bought out by the notorious for-profit behavioral health company: embark behavior health. As someone whose parents have spent over $60,000 on the residential part of this program (insurance will not cover any part of the residential aspect) I am deeply disappointed and angered by the pathetic nature of the "program" (if you can call it a program) and its failure to help me explore my struggles with social dynamics. People deserve so much better than what OPI pawns off on struggling families in their times of need.Also...OPI can afford to buy another 3.1 million dollar house for their new additional short term location, but cannot afford to pay residential employees enough to attract qualified candidates at their already established locations (the residential pay is under $26/hour)...This is so clearly a business, NOT a treatment center.Further Update: OPI LinkedIn's page posted regarding the opening of the new 3.1 million dollar house they bought. I commented on the post expressing that they are more interested in making money by opening additional locations than they are with investing that 3.1 million into their already open locations and improving the quality of treatment by hiring qualified staff! My comment was up for less than 15 minutes before it was deleted by OPI. By hiding behind the dangerous use of censorship, OPI demonstrates its fear of the truth and its exploitative values.

I m 20 btw, I arrived at OPI on June 24, 2024, coming from a previous short term residential program near by. First day was great, got introduced to all my staff and met tons of nice peers. I would find myself having lots of anxiety, depression and just hopelessness in life. I used to be scared to talk to therapist but i learned that they can t help you unless you tell them what you want help with. My previous treatment and OPI really helped me learn that skill.Groups are great, get to meet all the other clients, but sometimes the space can feel like a high school with cliques and others thinking it s okay to talk down on other clients due to their mental health. So sometimes the safe space they try to provide isn t safe because you get talked about behind your back. Unfortunately OPI doesn t seem to do anything about this bullying. Myself was never harassed/bullied, but I would watch it happen all the time to other clients and would have to stand up for them and whatever kids BS thinking they know everything.All the staff are kind at OPI, they will be hard on you when it has to be if they really know you want to succeed and learn. For those parents who just send their kid expecting to get fixed automatically or get forced to be fixed(that is not what OPI does). If your child seems to not want to do the program, OPI unfortunately won t discipline them due to being afraid of backlash from parents. No parent wants to hear that their child is not improving, not wanting to help themselves, and won t accept or listen to advice other than threaten other with their own suicide. If a kid wants to go out and do drugs and have sex with others they ll be able to do it. Also tons of clients will have nicotine GLI had plenty of relapses at OPI, and the addiction department was always understanding. I actually finally understood that I no longer drink to feel good, I relapsed a time at OPI because I wanted try and use substance normally, though knowing one of my problems was using substance to cope. Instead of getting mad, upset, or disappointed, they helped me realize the growth and how I didn t go drugs to cope with some problem, but that I relapsed because there wasn t any problems.So they really dig deep into you and look into your actions closely. Staff at the apartments, eh it can be hit or miss whether the staff just stays on their phone the entire time while doing their hourly rounds or you could have that staff that actually cares about you and notices when you look down and actually asks how you are doing. Most of the apartment staff are nice, but there are some odd heads.Lunch outings are a great way to meet other clients and bond more with them instead of in groups all the time. There are 2 groups each weekend, Only problem is, the cliques will complain until they all get in the same group and so then no one gets to meet anyone new.Shoutout Staff: Arianna, Spencer, Janet, Ali, Janet, Sarah, Momma Mariam(joke name for her, she gonna see this and get mad), Karen, Mina, Gabe, Mario, Marvin, Jeff, Arlieta, Jazz, k/cali(my gang), Orlando, Diego, ALL DRIVERS, Josh,Arianna and Spencer were part of my main treatment team and both provided outstanding work to help me learn about myself and gain confidence. Arianna was my therapist and helped me the same amount that i wanted to help myself. She realized how motivated I was to getting better and really reciprocated the energy and helped me.Spencer was my life coach, and he helped me learn things about myself that I could never truly know. He made me realize that it s okay to have feelings as a dude, it s okay to open up and learn from mistakes. He was like a brother to me and if I had a 2nd chance to choose another life coach, I would chose Spencer again.Anyway, I believe I got what I needed from OPI, but because I was motivated and determined to get better I did. It s going to be harder for you or your child if you come here, not wanting to be better yourself. Wish everyone the best of luck in their life story and hope this helped you in deciding treatment.

The other parents leaving reviews are correct in their assessments of OPI. Let's start with the admissions and billing staff. Admissions will tell you whatever you want to hear, truth or not, to get you in the door. Both admissions and billing will be incredibly attentive until you sign the papers. After papers were signed, I had to ask my educational consultant to run interference to get my phone calls returned.Next therapy staff. I thought for the price, we would be getting the best of the best, but I was wrong. They are young and inexperienced, often interns. Our therapist, A Griner, was an "associate" marriage family therapist, not even licensed. I expect that level of experience for let's say, my kid's first after school therapist, but not in a facility where clients have serious mental issues and have already failed lower levels of care and certainly not in a facility charging $25-30K/month. The skill and ease that comes with years of experience was sorely missing.Residential staff- They too are also very young. My child was admitted under OPI's "intensive" level, where she was suppose to be monitored 1:1 with a staff member. During this "1:1" monitoring she acquired and used drugs several times, including the first day she was there. Of course, OPI does manage to charge you extra for this "intensive 1:1" monitoring. That month totaled around $34K. Drugs, alcohol, and sex between participants is rampant and staff look the other way.OPI is a failure to launch program. Other parent reviewers have stated that and they are correct. They present themselves as equipped to handle clients with significant mental issues, but that's a ruse. There are several young adult treatment centers around the country for a lot less money. OPI offers nothing that you can't get for half the price elsewhere. I learned this after we were out over $200K. Look closely at this program. I was a desperate parent trying to find help for my kid and I didn't look close enough. Don't make the mistake I did.