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Ascension Columbia St. Mary’s Hospital – Ozaukee Campus

13111 N Port Washington Rd Mequon, WI 53097
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Columbia St. Mary's Hospital Ozaukee WI 53097

About Ascension Columbia St. Mary’s Hospital – Ozaukee Campus

Located in Mequon, Wisconsin Columbia St. Mary’s Hospital Ozaukee is a medical hospital. This facility offers inpatient and outpatient mental health care and co occurring substance abuse treatment. A partial hospitalization program and an inpatient program are the available options.

While attending treatment, you can expect sessions to focus on conditions like PTSD, anxiety, and depression. Treatment also addresses eating disorders and addiction. A medical team built with psychiatrists, psychologists, and licensed counselors will treat you. They specialize in the diagnosis of mental illness. Medically assisted detox and medication assisted therapy will be a part of your personalized treatment plan.

To manage uncomfortable withdrawal symptoms and reduce any drug cravings, you may receive Suboxone. You can expect to engage in individual, group, and family therapy. During sessions you’ll be learning about abstinence education and relapse prevention. A special program is available for adolescents.

One unique component of this facility is that they also treat other addictions like nicotine, gambling, sex, and shopping.

Former clients of Columbia St. Mary’s Hospital says that the hospital lacks compassion and professionalism. Some other former clients said that their concerns were not addressed.

Latest Reviews

Shirley Moore
2 months ago on Google
5
Very experienced staff! Very friendly! Explained everything in great detail! The doctors, nurses and the cna's were wonderful!! I was worried about my son and they made me feel at ease!! I appreciate that soooo very much!!! Thank you for all you do!!!
Response from the owner2 months ago
We appreciate you taking the time to leave us this feedback. We will pass it along to our leadership team. Thank you. -Ascension Wisconsin Community Manager
Bonnie Raettig
2 months ago on Google
5
Dr. Kitsis is everything you hope for in a primary care doctor. He's very knowledgeable and a great communicator. He's patient yet proficient. You can just see the wheels spinning as he's listening to me listing my symptoms. I feel well cared for by the time I leave.
Response from the owner2 months ago
Thanks for the great feedback! We will be sure to pass it along to our team! We wish you good health and wellness. -Ascension Wisconsin Community Manager
Charles Whaley
2 months ago on Google
5
Excellent caring staff across the board.
Response from the owner2 months ago
Your feedback is important to us, and we appreciate you taking the time to share it. Thank you! -Ascension Wisconsin Community Manager
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.4 / 10

Location

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

The goal of drug rehab in Wisconsin is to address drug addiction as a complex issue that involves physical, mental, and relational aspects. During rehab, treatment focuses on each of these areas and gives you the tools you need to achieve and maintain sobriety.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

ECT is a form of treatment in which controlled electric currents are passed through the brain, sometimes causing short seizures. Treatments are done under general anesthesia. ECT appears to change brain chemistry for the better, and has been shown to provide fast and sometimes dramatic improvements in severe mental health conditions that can exist alongside addiction, including depression, bipolar disorder, psychosis, and suicidality. ECT is also often used by those who prefer it to taking medication.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Amenities

  • private iconPrivate Setting

Staff & Accreditations

Staff

Joseph R. Impicciche, JD, MHA

CEO

Eduardo Conrado

President

Michelle H. Kohler, PhD

Executive VP & Chief Human Resources Officer, Ascension

Amber Sims, MBA

Executive VP & Chief Strategy and Growth Officer, Ascension

Tom VanOsdol, MS, MA, FACHE

Executive VP & Chief Mission Integration Officer, Ascension

Dr.Richard Fogel, MD, FACC, FHRS

Executive VP & Chief Clinical Officer, Ascension

Saurabh Tripathi

Executive VP & CFO,Ascension

Eric S. Engler

Executive VP & Chief of Staff, Ascension

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

Contact Information

Phone icon (262) 243-7300
Building icon

13111 N Port Washington Rd
Mequon, WI 53097

Fact checked and written by:
Kelly Junco, CPC, CPRC, BA, BS
Edited by:
Anna Spooner

Rehab in Cities Near Mequon

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Reviews of Ascension Columbia St. Mary’s Hospital – Ozaukee Campus

2.98/5 (199 reviews)
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Reviews

1

Completely disappointed by the service they provided me. I came expecting comprehensive help for my issues but instead, they just offered me medication. Go somewhere else if you want real treatment.

Reviewed on 2/25/2019
1

Completely disappointed by the service offered. The staff didn't treat me with respect. They didn't offer me comprehensive treatment but instead just gave me medication. Also, it's impossible to call asking for information.

Reviewed on 2/25/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

DOMINIQUE JONES
1 week ago
5

Love Dr. Weber here! Very informative and actually takes the time to listen!

Response from the ownerInvalid relative date format:
Thank you so much for this positive review! -Ascension Wisconsin Community Manager
Gene Markiewicz
1 week ago
5

Entire team is caring, helpful & effective One feels safe & well cared for both at and inbetween appointments.

Response from the ownerInvalid relative date format:
Our care team aims to deliver high quality compassionate care to the community. Thanks for sharing this feedback with us! -Ascension Wisconsin Community Manager
1Happy1 43770
3 weeks ago
5

I had to go to th ER at St. Mary's Hospital in Mequon. I received great care from the staff there. They saved my life. I had a blood clot that moved from my leg to my lung. Thank you all so much. Survivor patient Gail.

Response from the ownerInvalid relative date format:
Thanks for the great feedback! We will be sure to pass it along to our team! -Ascension Wisconsin Community Manager
Nancy Menendez
3 weeks ago
5

My dr. Was excellent, great bedside manners. Great willingness to search what alternative treatments i could benefit from. Super satisfied with the care.

Response from the ownerInvalid relative date format:
Thank you; we appreciate your feedback! -Ascension Wisconsin Community Manager
Kyle Lockwood
3 weeks ago
5

Everyone was very friendly and they helped me get better.

Response from the ownerInvalid relative date format:
Thank you for your wonderful comments! -Ascension Wisconsin Community Manager
Danyel Dantzler
1 month ago
5

I always get the best care possible!!! Thank you all so much for being so supportive helpful .

Response from the ownerInvalid relative date format:
It made our day to read your nice review. Thank you for the kind words. -Ascension Wisconsin Community Manager
Joe Carlson
1 month ago
1

I went to the ED at St Mary’s Ozaukee at 6:14 PM July 19 of 2023 for dizziness ……14 hours later after an overnight stay at St Francis because Ozaukee’s MRI was down and the ambulance transport was unavailable until after 10 to get me to St Francis. Then after trying to sleep on an exam table in the ED transport was again not available until 7:30 to bring me back by 8 with no food only water offered the whole time. Delayed further on release once back in Ozaukee because no one was available to read the results finally leaving at 9:30 7/20. After numerous contacts by phone into CS, and the ED along with emails they called me and agreed to remove all charges in Jan 2024 the Second not original ED Director nurse informed me by phone but not in writing. There was no invoice amount due to pay on my account after that phone call. I made all other service payments due since then promptly. Then April 2025, 14 months later I receive a copy of a balance due, not an invoice, threatening collection after having no contact by phone, email, or mail including a letter that was supposedly mailed in Jan 2024 that was inconsistent with the call I had with the ED director waiving all charges that I never received until now. I responded to CS 800 in India and was called back by the third ED nurse director who replaced the second one from 1/2024. Last week I got a final letter from President John Joyce saying the final bill is outstanding and nothing further than the St Francis MRI procedure would be removed with NO responses to my questions about why I had NO CONTACT FROM ANYONE IN ANY FORM ABOUT THIS BILL FOR OVER 14 MONTHS since Jan 2024 until April of 2025 threatening me with collection. I guess it’s very important to collect all monies due regardless of patient experience. So I came in person to pay the disputed bill in full at the front desk today. The very nice person at the front desk also had to get help from her supervisor just to take my payment being made in person because even she could see the amount on one screen but there was no way to pay it by CC normally. I spent 25 minutes to get that done. The doctor’s, nurses, and staff were all great and did their very best and I have no complaints about any of them!!! Thank you all very much!! The billing systems and the lack of genuine empathy or appropriate financial acknowledgement by top leadership for what was a terrible 14 hour ED experience is disappointing coming from a faith based hospital corp. Sadly ,Not once was I ever asked this simple empathetic question by anyone : What could we do to make this right and respect your time and trust that you placed in us? I share this for your awareness and so you can go in for care informed. Godspeed to you!!

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager
Bill Mandel
1 month ago
3

Spent 3 days in the ER because they didn’t have rooms available

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager
Alan Eisner
1 month ago
1

I would NOT recommend using Ascension doctors and hospitals. If you ask a question at your annual physical they will charge you for 2 appointments because they claim that is not part of an annual physical. Even if it is something minor that you wouldn't otherwise see a doctor for. Billing is extremely difficult to work with. Instead of trying to fix an issue, they just tell you that you do not know your insurance coverage. Even if you are paying regularly on a bill they will send it to collections. They are not willing to work with you, it's their way out the highway. I will now have to look for different doctors. They asked that I fill out their form, which I did before reviewing and nobody has reached out.

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager
Kathleen Petersen
1 month ago
5

From walking in the emergency room I was greeted friendly and with respect. I was admitted in a timely manner. My team was very kind and very helpful and open with my instructions for home care. Explained all tests to me all in all my visit was pleasant

Response from the ownerInvalid relative date format:
Thank you for the positive review! We work hard to provide high quality care. And we are committed to delivering compassionate care to the community. -Ascension Wisconsin Community Manager
Julie Rotaru
1 month ago
3

Spent overnight in ER, rather than a room. Experienced no nurse activity during my stay. Mri results posted on My chart 3 hrs before someone came to explain the results to me.

Response from the ownerInvalid relative date format:
Thank you for taking the time to review us. Please complete this form https://healthcare.ascension.org/feedback and we will reach out. We appreciate your time and hope to hear from you. -Ascension Wisconsin Community Manager
John Schmitt
1 month ago
1

I would give no stars if possible. The actual care was fine, but they have mishandled my billing so incredibly incompetently. I’ve had to call their customer service dozens of times about it. The long and short is that they could not figure out how to send the bill to my insurance (think about how insane that is for a medical provider) but assured me over and over that they would resolve the issue and the bill would not get sent to collections. Guess what happened next? The bill was sent to collections. So I call them 4-5 more times and each time they assured me they would pull it back from collections. On my latest call they told me they had gotten it back from collections, even though the collection agency is still calling me. If you value your sanity, do not use any Ascension org.

Response from the ownerInvalid relative date format:
We would appreciate the opportunity to work toward a resolution. Please complete this form https://healthcare.ascension.org/feedback at your convenience and our billing representatives will reach out. Thank you. -Ascension Wisconsin Community Manager
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