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Scripps Mercy Hospital

4077 5th Avenue San Diego, CA 92103
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Scripps Mercy Hospital CA 92103

About Scripps Mercy Hospital

Scripps Mercy Hospital is located in San Diego, California. They provide alcohol and drug rehab services through inpatient treatment, outpatient treatment, and medication-assisted treatment services. Their programs are available to teens and adults.

The medication-assisted treatment program is a drug rehab program that provides individuals struggling with opioid use disorder evidence-based treatment in an outpatient setting. Clients are given FDA-approved medications in combination with mental health counseling, case management, and relapse prevention services.

The inpatient program is an acute care program that offers short-term assistance to adults who are at risk of harming themselves or others. Mental health management services are provided, along with discharge planning to help individuals get into an outpatient level of care for ongoing treatment.
The outpatient program offers individuals mental health counseling, referrals to other programs, group therapy, and psycho-educational classes.

Scripps Mercy Hospital Accepts most major medical insurance plans, including Magellan, United Healthcare, Cigna, Beacon, and more. Out-of-network benefits may vary, so it’s important to verify coverage with the provider before starting treatment.

Latest Reviews

Roberto gamboa
2 months ago on Google
5
I received a bullet in my head on the left side above the ear, only a scar remained in 1991. I stayed for a month and they treated me very well and I thank the doctors, now I am very well, I think.
Response from the owner1 month ago
Hello Roberto, we really appreciate your positive review! We'll pass your kind words on to the management of this institution. Best regards. Hola Roberto, agradecemos mucho su resea positiva! Pasaremos sus amables palabras a los directivos de esta institucin. Saludos cordiales.
John Bradley
2 months ago on Google
5
Fantastic staff.....professional and kind.
Response from the owner2 months ago
Hi John, thank you for the kind review! We wish you all the best.
Christina Wallace
2 months ago on Google
5
Dr. Matthew Riddle, the nurse staff, all of them and anyone I came in contact with was the best. Dr and staff treated me like I was a Queen and it wasn't an easy task. If I could personally thank each nurse by name I would but they aren't listed in the paperwork. I am thankful for all they did and I feel so much better! I was treated with compassion, care, respect and concern Thank you all.. A+
Response from the owner2 months ago
Hi Christina, we greatly appreciate your thoughtful feedback about our team! We'll pass along your kind words to site leadership. Take care!
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.9 / 10

Location

Accepted Insurance

Scripps Mercy Hospital works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

inpatient iconInpatient
Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
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LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
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Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
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Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Chris Van Gorder, FACHE

President & CEO

Thomas Buchholz, MD

Corporate Senior VP & Medical Director

Eric Cole

Corporate Senior VP

Bradley Ellis

Corporate Senior VP & Chief Legal Officer

John B. Engle

Corporate Senior VP & Chief Development Officer

Carl Etter

Corporate Senior VP & Regional Chief Executive

Tom Gammiere, FACHE

Corporate Senior VP & Regional Chief Executive

Anil N. Keswani, MD

Corporate Senior VP, Chief Medical & Operations Officer

Contact Information

Phone icon (619) 294-8111
Building icon

4077 5th Avenue
San Diego, CA 92103

Fact checked and written by:
Terri Beth Miller, PhD
Edited by:
Miakayla Leaverson, BS

Rehab in Cities Near San Diego

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Reviews of Scripps Mercy Hospital

3.2/5 (100 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (100 reviews)
Eva Derbise
2 weeks ago
1

this hospital is so unethical and a disgrace. They treat their patients horribly and like criminals in a prison. If you are struggling with mental health do not come here. They will lock you in there, sedate you, and will leave you by yourself. They do not truly care about helping with mental health. They just lock you away without telling you for how long and force you to take meds and will treat you like you’re in a prison. This causes PTSD and will worsen mental health. They will trap you against your will due to california laws stating they have a right to hold you there until they see fit. That is not a place where you help mental health it’s a place where you worsen it. Go see a therapist if you are struggling, this place will leave you with trauma.

Response from the ownerInvalid relative date format:
Hi Eva, we’d appreciate the opportunity to learn more. Please email your full name, contact information, and a copy of your review to patientfeedback@scrippshealth.org so we can follow up with you directly. Thank you.
Dan Visosky
2 weeks ago
1

I would never go back to this hospital. I went to the Emergency Room for stomach pain and was at the hospital for about 1 hour. I received one I.V. hydration bag ($1,500) and one blood test ($1,500). I recently received bills for over $7,500.

Response from the ownerInvalid relative date format:
Hi Dan, we’d like the opportunity to learn more so we can follow up with the appropriate team. Please email your full name, contact information and a copy of your review to patientfeedback@scrippshealth.org. Thank you.
Alexandra Bowman
3 weeks ago
3

Labor and Delivery Review Enchanta Jenkins (MD) used scare tactics to try to get me to push harder during labor and it was actually traumatizing. She had me full on thinking my baby was actively dying when it was confirmed by another doctor that she (and her heart rate) were fine. She also listed off multiple health scare related reasons why I shouldn’t get a c section while I was actively pushing. I’m assuming to encourage me to push harder. When deciding on a c section (as opposed to forceps or vacuum) after 5 hours of pushing, she treated me like a number instead of a human being going through one of the most exhausting and stressful moments of my life. After deciding she said, “Listen to me. I don’t care if you remember me or you don’t. But remember not to use the stairs and don’t lift anything heavier than your baby” then turned around and left. It was almost like she was annoyed and clearly didn’t agree with my decision. If you get her on rotation, request someone else forsure. It was just unnecessary and truthfully in part did lead to my post partum depression afterwards. Kelley Buttler (MD) alternatively is one of the most helpful, understanding and supportive people I had in the room with me. After the above doctor left, she helped calm me down and promised to stay with me through the entire c section. She also talked me through the whole procedure as she helped complete it. Also the nurses - absolutely amazing and so sweet and caring. I couldn’t say more positive things about them and am so grateful for their help during and afterwards.

Response from the ownerInvalid relative date format:
Hi Alexandra, we’d like the opportunity to learn more about your experience. Please email your full name, contact information, and a copy of your review to patientfeedback@scrippshealth.org so our team can follow up with you directly.
N. Harrison
3 weeks ago
5

My elderly mother has been in intense pain due to Shingles for over a month now. Her primary doctor is not helping her with the pain management, (refuses to give her any pain medication), despite her having zero history of addiction or abuse. The pain was so intense she was near fainting and was seeing stars. She was taken to Scripps Mercy Hospital. She said the staff were all very kind. They listened to her and got her the pain management she needed to feel a measure of relief. It is wonderful to have such a great medical team in the neighborhood.

Response from the ownerInvalid relative date format:
Thank you for sharing your experience. We're glad to hear the team at Scripps Mercy Hospital San Diego provided your mother with the compassionate care and relief she needed! We’ll be sure to share your kind words with site leadership. Have a great day!
Emmaleigh Misa
3 weeks ago
5

I was recently a patient of Dr Salem and spent 5 days at Scripps Mercy on the 5th floor.....absolutely the best team! The compassion, the care, the overall vibe of the 5th floor is outstanding! I don't have enough good things to say about them! Paula RN and Julie CNA are exactly who you want caring for you or a loved one post op! Thank you guys for your hard work dedication and my successful recovery

Response from the ownerInvalid relative date format:
Hi Emmaleigh, thank you for sharing your experience. We're so glad to hear Dr. Salem and the 5th floor team at Scripps Mercy provided such compassionate and dedicated care! We’ll be sure to share your kind words with site leadership. Take care!
Rafa Aguayo
3 weeks ago
1

The nurse was inconsiderate and quick to dismiss me I would never recommend this ER

Response from the ownerInvalid relative date format:
Hi Rafa, we would like to follow up with you about your review. Please send your full name and contact information, along with this review, to patientfeedback@scrippshealth.org so we can discuss this further. Thank you.
Bill “ßįļĺēĐē” Williams
4 weeks ago
5

I'm just giving 5 stars because on July 25, 1984, Mercy Hospital delivered one awesome and extraordinary young man... 😊 Thank you God and Thank the Scripps Family Staff... Forever 🙏 Grateful...

Response from the ownerInvalid relative date format:
Hi Bill, thank you for your praise and kind comments about our team. We'll pass along your feedback to site leadership. Take care!
Legal eagle Me
4 weeks ago
5

They are amazing. Every level of staff is so conscientious and kind. They take time to actually hear you, your concerns and the objectives and goals! The 7 th floor staff are great and Dr. Habas and Dr. Karami are the best and Nurse Practitioner Dr. Melyvn is so patient and really hears you! Best experience I have ever had in a hospital!

Response from the ownerInvalid relative date format:
Thank you for sharing your experience! We're so glad to hear that every member of your care team made you feel heard and supported. We'll be sure to share your kind words with site leadership. Take care!
Shayne Ellis
4 weeks ago
2

I want to preface that I loved the ER doctor, Dr. Jon Ludwig, who was on call that night 5/08/25. He was humble, validated the chronic problems I was experiencing for a while now, and he seemed like a genuinely good guy! But I absolutely hated the ER nursing staff there on 5/08/25, at least the ones I directly interacted with. They were rude, unhelpful, unprofessional and immature. I was right next to the nursing station from my room and I could see them during the 5+ hours I was there. They spent majority of the time gossiping about patients or going on their phones and sitting down to chit chat with each other. Only 1 of the nurses I saw there that night would get up frequently to check on their patients. Worst experience I’ve had with a nursing staff. Two of the nurses I had assigned to me (WHO ARE SHOWN IN THE PHOTO BELOW. THEY SPENT MAJORITY OF THEIR SHIFT IN THAT POSITION, SITTING DOWN, GOSSIPING, SCROLLING ON THEIR PHONES & WERE INCREDIBLY RUDE WHEN YOU TALKED TO THEM). I don’t know if they were having a bad day or were just lazy. Interacting with them and seeing what they did felt like the equivalent of dealing with mean high schoolers. They clearly seem to be in this field for the paycheck and nothing else. They do not care about their patients. They left my labs on the table for several hours before remembering to send them in. Which at the time didn’t bother me, but their bad, catty attitudes and laziness gave me reason to never want to come to this ER again. Rolling their eyes, clearly not wanting to do their job, even the bare minimum seemed to get them upset, getting frustrated at me when I winced at the pain from their poorly done IV insertion (MIND YOU THIS NURSE WAS NOT WEARING GLOVES EITHER). Proceeded to grab my arm and move it back and forth roughly and said it “Look you’re fine”. And when they went back to the nursing station, I could hear them complaining to their coworker and saying, “I was making a big deal out of it” (for simply wincing). The nurses I had belittled me for wanting a few clarifications about what procedures they were doing to me. Some of the worst patient care I’ve seen from nurses and this is coming from a healthcare worker. It’s a shame because the doctor was kind, competent, well informed, and he listened and addressed many of my concerns. The radiology tech who transferred me to get my CT scan had a great attitude too. I wish I got her name. But she had red hair and was really sweet, her, the other radiology tech there that night and Dr. Ludwig there made the experience I had there a little better!

Response from the ownerInvalid relative date format:
Hi Shayne, thank you for your feedback. We'd appreciate the opportunity to learn more. Please email your full name, contact information, and a copy of your review to patientfeedback@scrippshealth.org so we can follow up with you directly. Thank you.
Maya Perrott
1 month ago
2

I had a baby there in 2005 and it was terrible. The surgeon didn't wait til the anesthesia was 100 in effect before starting a cesarean. I don't know now, if it is better. I had a more positive birth in Berkeley CA at Alta Bates.

Response from the ownerInvalid relative date format:
Thank you for sharing your perspective. While individual experiences can vary, our team has always been committed to providing safe, attentive care throughout the birthing process. We wish you continued health and wellness.
Dr. Sayiba
1 month ago
1

Worst hospital I’ve ever stayed in. I’ve grappled with dis-ease throughout my life and have been hospitalized in different states and countries. Scripps Mercy nurses and doctors have the worst bedside manner, they’re rude, they don’t actually listen to their patients, and they don’t know how to apologize and correct their errors/mistakes. When I think of a hospital I think of a friendly place where people are firm, kind, honest and caring. A place where patients can go to feel heard, seen and well taken care of. Unfortunately, the nurses and doctors I encountered at Scripps Mercy were less than ideal. Very unsatisfied, insured paying customer

Response from the ownerInvalid relative date format:
Hi there, thank you for your feedback. We'd appreciate the opportunity to learn more. Please email your full name, contact information, and a copy of your review to patientfeedback@scrippshealth.org so we can follow up with you directly. Thank you.
Catlin Baldwin
1 month ago
5

This is literally THE BEST HOSPITAL I’ve ever been to (about 8-10 times). Anything little like a UTI to my accidental double dose of Methadone and a major panic attack cuz I didn’t have Narcan and I had my very young child I had to drop at my parents while I went to this hospital. They HAVE THE BEST NURSES and you’ll be in and out in NO TIME! I absolutely LOVE this hospital, n I really don’t like being around medical stuff! Everyone cares so much. THANK YOU NURSES AND DOCTORS!!!!!

Response from the ownerInvalid relative date format:
Hi Catlin, thanks for the great feedback regarding our team. We wish you the best!
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