They don't answer by phone, making an appointment is the hardest thing in this place, the people at the reception have treated me in a rude way, it is unacceptable that they treat veterans in that way. They don't have good customer service.
About VA Puget Sound Health Care System – Mount Vernon CBOC
Located in Mount Vernon, Washington, is the VA Puget Sound Health Care System – Mount Vernon CBOC. This clinic offers a number of services including primary health care and mental health support for new or existing mental health struggles you might be experiencing. The department can also address addiction challenges you might be working through. They accept VA benefits here, and transportation services are available to help you get to and from your appointments.
Comprehensive Mental Health and Addiction Support
Their mental health care department can help support you through even the most complex mental health struggles you’re experiencing. There are also counselors here who are equipped to address substance abuse challenges that might exist alongside your mental health struggles.
Their addiction treatment services consist largely of counseling. You can also get connected to medication assisted treatment (MAT) if medication support is needed for your circumstances.
Referrals for Care
You’ll need a referral to receive care through their mental health services, but you can get a referral easily through their primary care services offered on site. The average wait time for new patients is around 90 days. However, if you need immediate care, they can refer you to a nearby VA medical center or even to a non VA medical provider for quicker access to care.
Social Support Services
You’ll have access to a social worker at the Mount Vernon clinic. This social worker can help connect you to community programs that provide continued support. If needed, they can also help you apply for social services like the Women, Infants, and Children (WIC) program and other government benefits.
Latest Reviews
I had Frida for my blood draw. She was hilarious and made my day. Best blood draw I ever had. She made it so easy and made me so comfortable. I even got a sticker. Ask for Frida if you have to get your blood drawn! :)
Mount Vernon, WA Community-based Outpatient Clinic (MV CBOC) has some of THE BEST service I have experienced in healthcare and I want to specifically give a shout out to the newer gal in labs as well as the entire Sequoia Team. These folks really do try to meet and exceed the same sorts of expectations I felt we all tried to meet or exceed in the Navy which were rooted in the premise that, whatever it is, we "leave it better than we found it." Add to that philosophy a general approach of compassion, curiosity, persistence and kindness and you get a wonderful mix I wish all Skagitonians could feel in all pursuits of better health for themselves. I do not typically write reviews or post publicly and I want to share this mostly because people doing superb work are not always seen for their hard work because they are also people who push boundaries and tend to establish new standards in doing so. Some folks don't like it when standards change because they have to up their game. I am VERY fortunate to benefit directly from the VA's overall Continuous Improvement Measures and I am EXTREMELY PROUD to have SUCH PROFESSIONALS providing this five-star service direct to our community's veterans and THANK YOU MVCBOC for not stopping at getting the job done, but for pushing to show us all what quality healthcare COULD be. Thank you to you all!
Physicians don t listen at all just poor doctors
Rehab Score
Our Methodology
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7.3 / 10
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Other Forms of Payment
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Addiction Treatments
Levels of Care
Outpatient Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Intensive Outpatient Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.
12-Step 12-step programs are addiction recovery models based on Alcoholics Anonymous (AA). A number of substance abuse programs (including some drug and alcohol rehab centers) use the 12 steps as a basis for treatment. Beginning steps involve admitting powerlessness over the addiction and creating a spiritual basis for recovery. Middle steps including making direct amends to those who've been hurt by the addiction, and the final step is to assist others in addiction recovery in the same way. 12-Step offshoots including Narcotics Anonymous (NA), Cocaine Anonymous (CA), Dual Recovery Anonymous (DRA), Sex and Love Addicts Anonymous (SLAA) and Gamblers Anonymous (GA).
Aftercare Support Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Effective drug rehab in Washington integrates care for the whole person, offering comprehensive solutions to addiction. Treatment methods address mental, physical, and relational aspects of substance abuse.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.
Amenities
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Residential Setting
Staff & Accreditations
Staff
Thomas Bundt, PhD, FACHE
Executive Director VA Puget Sound health care
Susan Perez, BA, CISM
Deputy Executive Director VA Puget Sound health care
Jesse Markman, MD, MBA
Chief of Staff VA Puget Sound health care
Geraldine L'Heureux, MBA, MHA, BSN, RN
Associate Director of Patient Care Services VA Puget Sound health care
Rhonda Lewis, MSM, CPM
Associate Director VA Puget Sound health care
Accreditations
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Accreditation Number: 103674
Contact Information
(360) 848-8500 
307 S. 13th St
Suite 200
Mount Vernon, WA 98274
Get Help Now - 206-809-2983
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Fact checked and written by:
Nadia El-Yaouti, M. Ed.
Edited by:
Kerry Nenn, BSW
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