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Portland Metro Treatment Center

16420 Southeast Division St Portland, OR 97236
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New Season - Portland Metro Treatment Center OR 97236

About Portland Metro Treatment Center

Portland Metro Treatment Center, operated by New Season Treatment Center, is an opioid addiction recovery facility in Portland, Oregon. The staff helps clients heal from substance use disorder primarily through medication assisted treatment (MAT). The payment options accepted at Portland Metro Treatment Center are private insurance, Medicaid and Medicare.

Addiction Counseling Services in Portland

While medication will assist with reducing your physical symptoms of withdrawal, it can’t heal substance use disorder alone. It’s necessary to receive counseling to get an understanding of why you have an addiction.

Your counselor will help you understand what triggers are associated with your substance use and how you can develop a long lasting plan for recovery. Your plan will involve learning about how to cope with stress so you don’t resort to using substances.

An example of a coping skill that your counselor might encourage you to do is taking up a healthy hobby, such as going on a bike ride. Portland has lots of nature areas where you can do some biking, including Forest Park and Springwater Corridor Trail.

Take Home Medication for More Flexibility

The staff will allow you to take home your medication from the facility when you make enough progress in your treatment. You’ll have less frequent visits at the facility, allowing more time in your schedule to focus on your everyday life.

A few factors that will be considered to decide whether to provide clients with take home medication include consistent attendance, active participation in treatment and weighting the risk versus the benefit. The medications available at this facility are methadone, Suboxone and buprenorphine.

Latest Reviews

Tina
3 months ago on Google
2
My boyfriend goes to this clinic and while they started out well compared to his previous places he's gone to, they kept making excuses for why he isn't getting his take home doses for the last month, just to learn today it's because they ran out of methadone and didn't bother to tell anyone of their patients so they can make appropriate arrangements in time. Right now he's had to drive to a different location he's been to before and is waiting for his paperwork to go through. This is only one of the things that make me give it a low rating.
Response from the owner1 month ago
Hello Tina, we apologize for any difficulties your boyfriend may have experienced. We are committed to upholding the highest standards of patient care and we have shared this feedback with leadership. Thank you for taking the time to leave a review with your concerns, as feedback helps us make improvements so that we can better serve our patients and community.
Mrs Alot
4 months ago on Google
1
What happen why are all the methadone clinics so packed with people here in portland. I have a job and cant
Jerry Lee
4 months ago on Google
1
I have been to every clinic in Portland and this clinic is by far the best one the only problem is that corporate will not pay the nurses enough so they can't get anybody to work there there is so many people going to this clinic that they should be making piles of money I suspect that corporate in Florida is taking all the profits and not investing back in the clinic that's making them more money then any of there other clinics anywhere and it's not fair to the clients because they have to spend sometimes 5 hours to get there meds. I know I have had to go to the clinic 4 days I'm a row to finly get my 27 take outs they will only have one nurse to fill everyone's meds for the whole day because all the other nurses go on vacation at the same time and the clinic has no sense to call a temp agency for situations like this they just let us all suffer the whole day to get out meds as soon as they fix this I will change my raity
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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8.9 / 10

Location

Accepted Insurance

Portland Metro Treatment Center works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
intensive-outpatient iconIntensive Outpatient
Intensive outpatient programs provide robust, high-frequency care for clients in early recovery and those at an increased risk of relapse. Clients are generally expected to participate in nine to 20 hours of treatment per week, with the number and duration of sessions decreasing as clients stabilize. Intensive outpatient treatment often combines psychotherapy, including individual, group, and family counseling, with addiction and recovery education. Medication assisted treatment (MAT) and holistic therapies are also common.
12-step icon12-Step
When participating in 12 step programs, clients receive intensive and ongoing peer support as they work through the recovery journey. They're expected to regularly attend 12 step meetings and to select a peer sponsor for one-on-one mentoring. Meetings are free, anonymous, and accessible multiple times a day, 365 days per year, in most communities. Religious affiliation is not required, though these programs are rooted in the belief in a higher power as a foundation of personal growth and long-term sobriety.
heart-hands iconIntervention Services
A drug intervention in Oregon must begin with pre-intervention planning. Intervention services provide a specialist who interviews family members to understand the dynamics involved, including enabling behaviors. Based on this research, the interventionist will develop a plan for the intervention and suggested treatment. Then, the interventionist and family members will conduct the intervention, guided by the specialist. This professional involvement helps improve outcomes for interventions.
medically-assisted-detox iconMedically Assisted Detox
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in Oregon offers a full continuum of care for those struggling with addiction. From detox, to inpatient, to outpatient, to aftercare, Oregon residents can find the support they need for recovery. This treatment empowers individuals to replace drug use with positive alternatives and develop a healthier lifestyle.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Programs

adult-program thumbnail image
Adult Program
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image
Young Adult Program
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
lgbtq-program thumbnail image
LGBTQ Program
Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image
Military Program
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive behavioral therapy (CBT) in Oregon is a short term talk therapy method used to treat mental and behavioral disorders. Based on client needs, the therapist may recommend five to 20 sessions. Typically, this form of therapy requires fewer sessions than many other types of treatment.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Viewed as a method of communication rather than an intervention, motivational interviewing is an evidence based approach to rehab treatment in Oregon. The principles of this method have a common sense appeal and are readily applied to many therapeutic programs. Core strategies include acceptance, listening, and summarizing.

During trauma theory, you can explore the impact that traumatic events had on your life in a safe and supportive space. Your therapist will guide you in understanding your emotional and physical trauma responses while helping you to develop better coping skills so you can reclaim your life.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Life skills training is customized to fit your circumstances and needs. It allows you to rebuild the skills you've lost to addiction and regain control of daily life. It provides the necessary social, psychological, and physical skills you need for recovery.

When you've been using substances long term, this depletes your body of valuable nutrients. During nutrition therapy, you'll take steps to restore your health and learn how to maintain better nutrition. This is an important component of many drug rehab programs in Oregon.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.

CARF Accreditation: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Oregon

Contact Information

Phone icon (503) 762-3130
Building icon

16420 Southeast Division St
Portland, OR 97236

Fact checked and written by:
Eric Owens
Edited by:
Kerry Nenn, BSW

Rehab in Cities Near Portland

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Reviews of Portland Metro Treatment Center

4.57/5 (93 reviews)
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Reviews

1

They do not treat anyone. They make and keep people addicted to methadone. My girlfriend sought this awful place out seeking advice on how to get off Kratom, which she was on to get off methadone. What does this place do? Put her right back on methadone. Shame on you.

Reviewed on 4/12/2023
5

They treat you like a human being, not a criminal or an, “addict.” They understand the importance of harm reduction. I respect all of their staff immensely. Great job! Keep doing what you are doing!!

Reviewed on 5/22/2019
5

The whole staff works so hard to make the environment healthy, positive, and comprehensive. They have so many resources to help you, this is not your typical rehab where you feel judged and looked down upon. They are always attentive to patients' needs and are always accommo ... Read More

Reviewed on 3/6/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

4.6 (89 reviews)
Jerry Lee
1 week ago
5

I have been to every clinic in Portland and this clinic is by far the best one the only problem is that corporate will not pay the nurses enough so they can't get anybody to work there there is so many people going to this clinic that they should be making piles of money I suspect that corporate in Florida is taking all the profits and not investing back in the clinic that's making them more money then any of there other clinics anywhere and it's not fair to the clients because they have to spend sometimes 5 hours to get there meds. I know I have had to go to the clinic 4 days I'm a row to finly get my 27 take outs they will only have one nurse to fill everyone's meds for the whole day because all the other nurses go on vacation at the same time and the clinic has no sense to call a temp agency for situations like this they just let us all suffer the whole day to get out meds as soon as they fix this. Well the service has gotten much better as long as they keep enough staff on it's the best clinic in the Portland metro area I have gone to 5 or them so far each with there own problems I don't want to have to wait in huge lines but a promise is a promise and I'm a honest person I want to believe . They have hi Ed more nurses so it has been much better experience to go there and it's the only clinic that I don't dread going to new season is more respectful as long as you stay respectful you will not have a problem remember they deal with probably close to a thousand people a day sometimes it just depends on how many of us M27 are here at the same time because it takes us a good 15 minutes to see the nurse and they have been working all morning and it gets donting doing the same thing all day and then dealing with us try to take your problems to your counselor first because when everyone is irritated it's hard to get along and as long as everyone trys to get along and stay calm the smother things go and the days that are bad you just have to deal with it laitly there it's been smooth I'm I'm and out in less then 30 minutes most time and that is a blessing I have been other places I will not mention them there not worth it I have spent 8 hours a day in them for weeks on end when I was just starting out it was a nightmare but it's never been that bad here over Christmas was tuff but it's back to normal again thank God if you are having problems with fetty please come here and get help I have lost so many people I loved to that crap and I love opiates don't tell anyone lol but fentanyl is not a opiat it's poison made in buckets is sewers I'm not joking and it is just imatating opiats anyway and killing you at the same time please come get help it goes away you just have to give it a chance and save your mom and dad and brothers and sisters and your friends from the heartache that they will go through when they loose you it's just a matter of time it will happen unless you do something about it so think about your children and everyone that cares about you I care about you and I don't know you yet and hope to do so some day and not read about you in the paper in some story about tragedy ok please come be calm and you will get help thank you for reading my review I spend alot of time doing them when it matters and they have changed this place for the better so if you have been before come back it's better do it for all of us to ok later

Jacob Baker
3 weeks ago
5

Place has probably saved my life lol.

Tina
3 months ago
2

My boyfriend goes to this clinic and while they started out well compared to his previous places he's gone to, they kept making excuses for why he isn't getting his take home doses for the last month, just to learn today it's because they ran out of methadone and didn't bother to tell anyone of their patients so they can make appropriate arrangements in time. Right now he's had to drive to a different location he's been to before and is waiting for his paperwork to go through. This is only one of the things that make me give it a low rating.

Response from the ownerInvalid relative date format:
Hello Tina, we apologize for any difficulties your boyfriend may have experienced. We are committed to upholding the highest standards of patient care and we have shared this feedback with leadership. Thank you for taking the time to leave a review with your concerns, as feedback helps us make improvements so that we can better serve our patients and community.
Mrs Alot
4 months ago
1

What happen why are all the methadone clinics so packed with people here in portland. I have a job and cant

Wade Catlin
5 months ago
5

Response from the ownerInvalid relative date format:
Hi Wade, we're happy your experience with us has been positive and we thank you for taking the time to rate us!
LindsayKoda BronleeweEllis
5 months ago
5

Response from the ownerInvalid relative date format:
Thank you! We're happy to know your experience with us has been positive and we appreciate you taking the time to rate us.
Sherrie Davis
5 months ago
1

So here we are 4 months after posting my last review and nothing has changed. Been here exactly one hour and still 112th in line. Again, this is not patient care, it's abuse. If you can't handle the number of patients you currently have, stop taking on more. Or, hire enough staff to move patients through. An official complaint needs to be made about this facility. No matter what time you arrive, you wait several hours to get dosed. How can someone hold down a job? People are already dealing with addiction, mental illness, stress, anxiety, etc. this issue compounds the problem. Many people miss dosing because they can't wait for hours. Then what? Some end up using drugs/alcohol. How is this situation helpful to addicts who are already struggling trying to heal? When people miss dosing are they still charging their insurance? They never provide bills, statements, etc. The facility is so small people are packed in. Is this legal? What about fire codes? Why can't they keep employees? One nurse for hundreds of patients? This is NOT patient care, it's patient ABUSE! I'm surprised there hasn't been official complaints through OSHA, or Medical Joint Commission. I'm not even a patient, but a family member of a patient.

Response from the ownerInvalid relative date format:
Hello Sherrie, we are committed to providing the best care for our patients and apologize for any inconveniences they may have encountered. We understand that wait times can negatively impact patient care and assure you that we are currently working on ways to improve those wait times across all our centers. One solution we’ve been working on is the Mobile Medication Unit (https://www.newseason.com/treatment-services/mobile-medication-unit/), which we hope will serve patients within the next few weeks and help alleviate the stress of dosing lines. The safety and security of our patients is at the top of our priorities list and we endeavor to make changes to ensure we are upholding the highest standard of patient care. Your concerns have been shared with leadership.
Tasha Thomas
7 months ago
5

I have been to allied coda and many other from California to Oregon and this place is the best mat treatment around. The people here are amazing from Wendy the main lady to Marise and Joy and all other o e of the consler that isn't even mine Trisa sent me an email forever changed my life my consler is Joy and she goes above and beyond for me and marise use to be my consler I can just tell u amazing his stories are great and Wendy without her there would be know New Seasons. I can't forget the nurses the people in front just all around no bullshit kinda of place

Response from the ownerInvalid relative date format:
Hi Tasha, we sincerely appreciate your kind words about the team! We're so glad we've been able to provide you with a positive experience and a supportive environment. Thank you for entrusting us with your care.
Stacy C
8 months ago
5

Official customer an would like to say they are doing an excellent job. Wendy the program manager is both compassionate an always listens. Anytime I had any issues at all she was available immediately an handling it with mutual respect. If you want quality care, This is the center for you. Thanks Metro Treatment Center.

Ado Gračić
9 months ago
5

I did intake here originally December 2020, but have courtesy dosed here before. It is by far the best clinic in the Pacific Northwest. Previously I attended several clinics in Seattle. It is important to understand that they are doing the best that they can with the number of people that they have. I have seen job postings for nurses on their website for years. It is not their fault nurses join and leave so abruptly or are hard to find and hire. Then you have the patient count that has steadily been increasing. Most stable patients qualify for take homes fairly fast, so don’t expect to have to go daily for too long. There will be days the wait will be long. That’s just life. People take vacations. Shit happens. Relax and get your dose.

Response from the ownerInvalid relative date format:
Hello Ado, thank you for leaving a review recommending us to others. We’re glad we’ve been able to provide you with a positive experience and we appreciate your understanding, and your encouragement of others on their own recovery journeys. We hope to continue working to your satisfaction and we thank you for entrusting us with your care.
Michelle Smith
9 months ago
2

Response from the ownerInvalid relative date format:
Hi, we are committed to providing the best care for our patients. We apologize if you have had any unfavorable experiences and hope to continue working toward your satisfaction. If you need assistance, please call us at 877-284-7074 so we can better understand your concerns and help you.
Rachel Ashmun
9 months ago
5

Response from the ownerInvalid relative date format:
Thank you, Rachel! We’re happy your experience has been positive. The team at New Season Treatment Center in Portland appreciates you taking the time to recommend us to others.
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