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AMS – Eastside Family Medicine

200 Madison Avenue, Suite 2-B Elmira, NY 14901
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About AMS – Eastside Family Medicine

AMS – Eastside Family Medicine provides integrative care for children and adults in Elmira, New York. They’re a part of the esteemed Arnot Health system which encompasses more than 300 physicians offering care across three hospitals, 35 specialty clinics and 20 primary care clinics throughout the Twin Tier region.

Their Eastside Family Medicine clinic is a primary care facility for individuals and families. In addition to medical care, you can also access mental and behavioral health support, including addiction recovery services.

State of the Art Integrative Care

Eastside Family Medicine’s seamless continuity of care is one of the things that stands out most to me. When you seek addiction recovery support here, you’re going to be guided by a team of clinicians who know you best.

Your primary care provider will work in concert with your addiction recovery team, which may include psychotherapists, psychiatrists, social workers, case managers and other experts. You will also be actively engaged with your multidisciplinary care team, designing the recovery program that meets all your needs, from the physical and the psychological to the social and emotional.

Recovery in the Picturesque Finger Lakes Region

Eastside Family Medicine is centrally located in the picturesque Finger Lakes region of upstate New York. It’s renowned for its rolling hills and lush valleys which have given rise to its nickname “The Soaring Capital of the World.” From sailplanes to gliders, Elmira offers ample opportunities for high-flying adventure.

If you’re looking for something a bit more down to earth, you can explore more than 10 miles of hiking trails or spend an afternoon among the exhibits at the Tanglewood Nature Center. For those who are of a more literary bent, Elmira features a range of historic attractions and museum spaces dedicated to its most famous resident, Mark Twain.

Latest Reviews

W T
6 months ago on Google
5
Saved my life
Amy West
7 months ago on Google
1
Terrible Dr. Office I'm a week over due for my injection due to the Doctors incompetence. I Wouldnt take my dog here. I was left a year with head trama no pain relief or mri nothing by Dr. KRIM SAGAR and she received no consequences.
Uilleam MacLoganach
7 months ago on Google
4
After many poor experiences with healthcare practitioners in the area, Eastside is a breath of fresh air, between the Primary Care office and Walk-In clinic, I have had good experiences. I don't feel judged and they actually listen. I would give 5 stars if not for the fact that you do sometimes need to call multiple times to actually get someone on the phone.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.7 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

heart-hands iconIntervention Services

Intervention services helps family or friends of addicts stage an intervention, which is a meeting in which loved ones share their concerns and attempt to get an addict into treatment. Professional intervention specialists can help loved ones organize, gather, and communicate with an addict. They can guide intervention participants in describing the damage the addict's behavior is causing and that outside help is necessary to address the addiction. The ideal outcome of an intervention is for the addict to go to rehab and get the help they need.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

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Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Men and women receive emotional support from their peers during group therapy sessions. These are typically people who face the same struggles that you do. This exposure fosters a sense of camaraderie and community while reducing feelings of isolation and loneliness that often accompany addiction.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Introduced in 1983, motivational interviewing is a method to help clients commit to change. It's based on the philosophy that change is hard, and clients must explore their own options and come to their own conclusions rather than receive warnings or advice from the therapist.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

Contact Information

Building icon

200 Madison Avenue
Suite 2-B
Elmira NY, 14901

Fact checked and written by:
Sheila Houston, LPN
Edited by:
Terri Beth Miller, PhD

Reviews of AMS – Eastside Family Medicine

3.2/5 (36 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

3.2 (36 reviews)
Emily Pardee
2 months ago
1

This place is unprofessional and doesn’t provide quality care. My significant other went here to get testing done and no one ever called or got back to him with any type of results. Every time he calls no one answers. It’s your job as doctors to take care of people. If it’s too hard or overwhelming to do your job, then find another job. This is people’s health you’re dealing with. I do NOT recommend this place to anybody in the surrounding area. It’s pointless to go here, please don’t waste your time or money!!!!!!

Cristina Perez
3 months ago
1

Went to the walk in clinic. Was seen by Dr. Jasmine Dhaliwal. She was rude and was no help when it came to the reason why I was there in the first place. I ended up leaving without any medication or treatment. Was sent home with nothing and Basically told me I had to wait days to even get any results. She was no help what so ever. I will never go there again, and I will not recommend anyone to go there. They will just turn you away.

Lashanda “Shairakk” Banks
5 months ago
5

W T
6 months ago
5

Saved my life

Amy West
8 months ago
1

Terrible Dr. Office I'm a week over due for my injection due to the Doctors incompetence. I Wouldnt take my dog here. I was left a year with head trama no pain relief or mri nothing by Dr. KRIM SAGAR and she received no consequences.

Uilleam MacLoganach
8 months ago
4

After many poor experiences with healthcare practitioners in the area, Eastside is a breath of fresh air, between the Primary Care office and Walk-In clinic, I have had good experiences. I don't feel judged and they actually listen. I would give 5 stars if not for the fact that you do sometimes need to call multiple times to actually get someone on the phone.

Mike George
10 months ago
5

All I know is I wouldn't want to trade Dr Baxter for anything. An excellent doctor

Lotto Shmoney
1 year ago
3

Lia Dove
1 year ago
5

Chris
1 year ago
1

Dennis Mattison
1 year ago
1

I have tried to call this office 8 times in 3 hours. Have yet to get someone to answer the phone. 😡😡😡

Sarah Chorney
1 year ago
1

Absolutely terrible customer service with front staff. Never refill your prescription even when you call the "Rx line" . I'm actually sitting here now I had to drive to the office to try and get a refill and call with no answer as usual,am told I didn't get my refill because the physician is on vacation?!? Lol how does that have anything to do with it? JOKE!!!!!!

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