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Baptist Health Medical Center

1001 Schneider Drive
Malvern, AR 72104
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The facilities at Baptist Health Medical Center in Malvern, AR 4

About Baptist Health Medical Center

Baptist Health Medical Center in Malvern, Arkansas, was opened in 1923. This facility is a level IV trauma center and can stabilize patients suffering from acute substance abuse symptoms. The center accepts insurance coverage, Medicaid and Medicare and offers sliding scale financial assistance. They are a recipient of the AHA’s Stroke Silver Award and have been named among the top 100 hospitals by Fortune/IBM Watson Health.

Referrals for Additional Services

Longer term referrals can be made to one of three treatment centers. The closest is the Rehabilitation Institute in Little Rock, Arkansas. This institute offers specialized services for geriatric and bariatric behavioral health services. New Vision in Fort Smith and Monticello offer stabilization services and treatment for active users and for users experiencing withdrawal complications.

Serving Your Spiritual Needs

This medical center is a faith based organization, so you can easily incorporate spirituality into your recovery. Pastoral care is available 24 hours a day.

Relaxation and Recovery in Hot Spring County

On site at the medical center, you can take advantage of their cafeteria, a By the Cup Cafe and gift shop. Local attractions nearby include Hot Spring National Park, Hot Spring County Museum and an arcade. These spots can provide great settings for relaxation and reflection between treatment sessions.

Similar Rehab Centers

Facility Overview

Bed icon 72
Number of Available Beds

Latest Reviews

Faye Tolson
1 week ago on Google
5
My experience with the ED was better than expected (based off the 2.5 rating). The staff were all caring, and attentive.
Response from the owner5 days ago
Your feedback is appreciated. Baptist Health is dedicated to providing the best possible care to all our patients. We sincerely hope that your next visit will surpass your expectations.
Sonya Warner
3 months ago on Google
5
Very friendly and fast to get my moms ultrasound for her triple A, appointment
Response from the owner5 days ago
Hi Sonya, thank you for sharing your positive feedback! We're glad you had a great experience. Ensuring a friendly and efficient visit is a priority for us, and we are committed to providing compassionate care. Thank you for choosing us!
Talesa
4 months ago on Google
5
A special thanks to my nurse, William, He has the patience of a Saint The knowledge of a Doctor The bedside manner of a family member Dr. Blackburn took the time to listen to me and come up with a plan to make me comfortable, and I will be forever grateful The entire team from the front desk check-in, the X-ray tech, the benefit clerk, and all the people I was in contact with were outstanding If I could, I would take the entire team back home to Dallas with me
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Baptist Health Medical Center works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

12 step programs are designed to foster participants' recovery through spiritual development, promoting healing in mind, body, and spirit. Participants engage in 12 step meetings, which are free, anonymous, and accessible daily, including evening, night, and weekend group sessions. Participants also self-select a sponsor to support them throughout their recovery journey. Though rooted in spiritual principles, participants do not have to be religiously-affiliated. Specialized formats, including gender and age-specific ones, are available.

Treatments

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact Baptist Health Medical Center.

Contact Information

Building icon

1001 Schneider Drive
Malvern, AR 72104

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Reviews of Baptist Health Medical Center

2.5/5 (70 reviews)
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Reviews

1

I am sure they will hear from my attorney, they are not inclusive of the LGTB community. This hospital is trying to get more money from the taxes in our community but I'd much rather have my tax money go to the schools or military because this hospital needs to be closed! Al ... Read More

Reviewed on 3/8/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

2.52 (69 reviews)
Faye Tolson
1 week ago
5

My experience with the ED was better than expected (based off the 2.5 rating). The staff were all caring, and attentive.

Response from the owner
Your feedback is appreciated. Baptist Health is dedicated to providing the best possible care to all our patients. We sincerely hope that your next visit will surpass your expectations.
Ethan Coley
2 weeks ago
1

Response from the owner
Thank you for your review! We appreciate your honest feedback. We're committed to improving, and we'd love to hear more about how we can do better. Please feel free to reach out to us directly by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.org/resources/patient-experience.
Bella McGuire
1 month ago
1

My brother hurt his foot we went there and waited 5 hours for them to not even do anything about it I definitely won’t be going here again ever

Response from the owner
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.org/resources/patient-experience.
Shacole Turner
1 month ago
1

I really rate -1000, Malvern hospital needs to be shut down immediately, my parents had to take me to the hospital not even 30mins ago I was in severe pain with bad cramps that use to send me into seizures I haven't went through that in a long time so I knew some wasn't right, all I could do was ball up into a ball that was the only thing that was helping, I had an old man for a nurse and he was so rude super ruff and a lady name Debbie or Deborah that came in to put my iv in. I asked her could she get my mom cause I knew that if my pains got an worse I would pass out or have a seizure like I said I went through this before and I didn't want to be alone back there she told me my mom couldn't come back there until the doctor ( E Rigsby) came in I told her no I need her back there she walked off talk mess then the old man came out the door and I asked him could he get my phone from my mom he told me no, the doctor (E Rigsby) came in I asked her could my mom come back there she got so smart I looked at her and said check me out cause I know me, now the E Rigsby saw me I still had the IV in my right arm she let me out the door I walked out and told my mom take me to CHI SO I CAN GET SOME REAL HELP, The police officer they had in there came to stop me and told me come back let them get the IV out my arm I told him I'll let chi get it out (my dad got me back in there) so Debbie or Deborah whatever her name was taking the IV out and she was trying to be ruff and snatch the IV out I looked at her and told her Don't snatch it out she looked at me like ( if I do what you going to do) so my grabbed my arm so she wouldn't do it but she still did it, I snatch my arm back and she stated let her bleed then, I will be going to speak with a lawyer and I will be filling out a complaint on them, Malvern hospital is the worst hospital I hate my mom and dad took me there, I wouldn't even take my dogs to that hospital shut them down. To be honest I rate you'll a -0 all across the bord the the doctor and the nurse man and Debbie or Deborah state needs to take they license fast as 123, state also needs to send and undercover patient in there,

Response from the owner
We appreciate your feedback and are committed to addressing any issues related to the patient experience at Baptist Health. If you could, please submit your concerns to Baptist Health by calling our patient advocate line at 501-202-1961 or visiting our website to access our confidential portal at baptist-health.org/resources/patient-experience.
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