800-784-1361
I would rather receive no mental health care than ever go to this place again. The therapists are adequate but the front desk staff, especially Erin, are rude, lack compassion, and should not be working in a facility where they have to speak to people with mental health issu ...
About Pine Rest Northwest Clinic
Treatment options include psychiatric consultation and treatment, family therapy, individual psychotherapy for all ages, marital therapy and dialectical behavior therapy. Additionally, Spanish speaking clinical and support staff are available to assist diverse communities.
Experienced and certified therapists who can treat mental health and substance use disorders offer outpatient treatment at this facility. In order to guarantee that every client receives specialized support, their services include comprehensive assessment and evaluation, customized care plans, medication assisted treatment (MAT), care coordination and referrals.
For outpatient treatment options, telehealth is utilized. This has been demonstrated to be just as effective as in-person therapy. Several barriers to in-person attendance are overcome by this flexibility such as scheduling conflicts and mobility issues. Webcam-equipped PCs, tablets and smartphones can be used for connecting to these services.
The 45 to 60 minute one on one sessions that make up individual therapy are led by licensed professionals who are skilled in treating both mental health and drug use disorders. Participants in group therapy can discuss recovery related subjects, discuss their progress and voice any worries in a safe and encouraging setting.
Co-occurring disorders like anxiety, depression or trauma may be identified during assessments. All therapists are equipped to treat mental health and drug use disorders in an integrated manner.
Fact checked and written by:
Sehar Uddin
Edited by:
Kerry Nenn, BSW
Latest Reviews
I have been seeing Dr Lisa Hanna going on 6 years now. She helped me get off of some medications that were doing harm to me. She always took things slow, and tapered me off. She always explained why. I used to drive out here from Fruitport until Covid happened.
From there on I have been seeing her via webcam/phone. She always tried to do me good. She got me into therapy services, but I did have to go somewhere else closer to home. My preferences for face to face therapy outweighed the cons of webcam/phone therapy.
Every single time I have had an episode she was always there to help. She never had any anger towards me. She listens to me when I talk about side effects of medications.
She has never forced me to take a specific medication, nor has she ever said "just deal with it." I seen some reviewers here saying the billing is shaky, and that the therapists are not up to par. Literally all the therapists they have are licensed. I never had any issues, and they even let you set up a payment plan.
Pine Rest has changed my life significantly. Everyone there is nice, and courteous. I feel alot of empathy here. They really do enjoy doing what they do.
Mental Health is tricky. You have to come in with an open mind. You have to be willing to put in the work. Everything that they ask you to do is only because they want you to get better. I have never been asked to do anything that made me worse, and when I did get put on a medication that didn't work out. They were always there to listen and adjust accordingly. When I tell them that something works they stick with it.
I have been able to excel in most aspects of life that I used to struggle with since coming here. I definitely feel more connected with my colleagues, and family members.
Thank You Pine Rest!
Response from the owner1 week ago
Thank you for taking the time to leave a 5-star review and share about your positive experience, Robert! We’ll be sure to pass along your comments to your provider.
I have not one single good thing to say.
Response from the owner1 week ago
Hi Jillianne, we are truly sorry to hear you did not have a positive experience. We would like to learn more so that we might have the opportunity to assist you more directly. Please consider reaching out to one of our patient advocates to report your concerns at 877.874.2708. Thank you!
My therapist got me fired from my job but they did respect my wishes to terminate services however pine rest as a whole has done more emotional damage to me than good thats just my experience i honestly would've been better off if I hadn't gone inpatient the last time and if I never worked with the therapist I saw here
Response from the owner1 week ago
Hi Megan, thank you for reaching out. We take all our reviews seriously and would like to get some more details about the experience you've described. If you are open to discussing this matter directly with us, please reach out to one of our patient advocates to report your concerns at 877.874.2708. Thank you. 
Rehab Score
Our Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology
7 / 10
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Other Forms of Payment
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Pine Rest’s outpatient clinics provide counseling, psychotherapy and psychiatric services for individuals of all ages as well as couples, families and groups. Pine Rest offers outpatient substance use disorder treatment to adults, adolescents and families in 12 licensed outpatient clinics throughout West Michigan. Outpatient substance use treatment is provided by experienced credentialed therapists and is generally facilitated through the use of individual one-to-one sessions lasting 45 to 60 minutes. All therapists are capable of treating persons with both mental health and substance use disorders.
Clients in inpatient rehab reside at the treatment facility while engaging in intensive daily treatment. Inpatient care is primarily designed for clients leaving detox, those in early recovery, and those at an elevated risk of relapse. Clients participate in intensive addiction counseling, which may include group and family therapy as well as one-on-one sessions. Recovery-focused life skills training is also often prioritized. Many inpatient rehabs offer evidence-based complementary therapies, such as yoga, meditation, art therapy, and animal therapy.
The Intensive Outpatient Program (IOP) is designed for individuals with a substance use disorder who require more than weekly counseling and less than residential care. The program provides monitoring several times a week in a supportive group setting. The group meets three times a week, mornings or evenings, for three hours. Participants attend for three to eight weeks, with four weeks being the average.
Clients engaged in a rehab aftercare program have already completed high-level treatment and have begun to develop essential recovery skills. Rehab aftercare services are designed to support clients' sustained sobriety as they reintegrate into their home, workplace, and community. Case managers, care teams, and clients design the customized service portfolio that will best support the client's long-term sobriety. Clients may receive peer coaching, 12 step program induction, vocational training, and relapse prevention services.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
Drug rehab in Michigan provides personalized treatment to help individuals break this cycle and regain control of their lives. Treatment methods are used in various levels of care, including inpatient rehab, partial hospitalization programs, intensive outpatient programs, and standard outpatient treatment.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.
Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
Clinical Services
Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.
Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.
Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.
Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.
Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. The family program is a 10-week series designed to assist family members in understanding the disease of addiction and to develop healthy coping skills.
Amenities
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Residential Setting -
Private Rooms
Staff & Accreditations
Staff
Jody Vanderwel
Chairperson
Doug Josephson
Vice Chairperson
Mark Eastburg, PhD
President & CEO
Bill Sanders, DO
VP & CMO
Folabo Dare, DO
President of the Medical Staff
Accreditations
The Commission on Accreditation of Rehabilitation Facilities (CARF) is a non-profit organization that specifically accredits rehab organizations. Founded in 1966, CARF's, mission is to help service providers like rehab facilities maintain high standards of care.
CARF Accreditation: Yes
The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.
Joint Commission Accreditation: Yes
Contact Information
2118 3 Mile Road NW
Grand Rapids MI, 49544
Get Help Now - 616-422-4185
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