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Albany County Department of Mental Health

260 South Pearl Street Albany, NY 12202
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Albany County Department of Mental Health NY 12202

About Albany County Department of Mental Health

Albany County Department of Mental Health (ACDMH) is a public clinic that helps county residents dealing with substance use, mental health challenges and co-occurring conditions. They promote the general well being and quality of life of residents through tailored support. Their services focus on stabilization, rehabilitation and recovery. They have centers across several locations within the county offering different programs. Their Integrated Clinic at 260 South Pearl St in Albany, New York, specializes in treating co-occurring disorders.

A co-occurring disorder is when someone simultaneously struggles with both substance use and mental health issues. ACDMH Integrated Clinic treats both addiction and mental health issues together. They use a combined approach to help with co-occurring disorders, making sure you get support for both at once. A thorough intake assessment by their skilled multidisciplinary team facilitates personalized treatment planning that guides your recovery.

They may offer crisis support before the main therapy if you’re having a severe mental and substance use crisis. By tailoring care to your unique recovery goals and preferences they pave the way for lasting recovery outcomes. You’ll attend therapy sessions in both group and individual settings to build practical coping skills and prevent relapse.

The program also involves medication management to facilitate symptom stabilization and support the overall treatment plan. The full suite of services includes tailored discharge planning and community resources linkage. The latter may include access to supportive housing, job placement and medical care. These essential resources can aid your lasting healing.

ACDMH Integrated Clinic is situated within Albany’s downtown area, which eases access through both public and private transportation. CDTA buses operate throughout Albany with stops near South Pearl Street. There are also Amtrak and Greyhound stations in Albany that serve folks coming in from other locations. For those coming to the clinic from nearby cities like Troy, I-787 will link you directly to the clinic.

Despite its setting in a bustling urban district, the facility is surrounded by various green spaces. This includes Washington Park and the Hudson River Waterfront both of which are a short distance away. This mix of a lively urban setting and peaceful natural spots can help you find balance and reduce stress. It creates an opportunity for both social engagement and personal reflection that can provide therapeutic benefits.

Latest Reviews

Jenny O’Brien
2 months ago on Google
1
Walked out after 10 plus years today and immediately found someone else. After missing a few appointments because I was having health problems my doctor of 4yrs whom I’ve never experienced an issue with cut all my meds in half. He us d my meds that haven’t changed in over 8yrs to punish me. I’ve worked as a peer specialist for 6yrs and have advocated for hundreds of people as well as myself once I found my voice. I have never felt less heard in my life. I always told my patients that if a doctor doesn’t meet your needs to get a new one. I stayed there out of loyalty to my old dr.s for too long. It was a dehumanizing experience and ethically unacceptable. I can’t wait to start with my new doctor. My suggestion to anyone looking for compassionate hands on mental health services, STAY AWAY!’n
Richard Kelly
3 months ago on Google
1
Rude!!! I called Desperately looking for Help to find neuropsych testing and the woman who answered on 4/28/25 at 9:15 am said "Sir, I cannot help you. Have a nice day..." ...AND HUNG UP ON ME!!!!!!! That is NO way to treat someone with mental health issues who is LOOKING FOR HELP. That woman has no business answering that phone line. Anyone looking for mental health-related help should avoid this place at all costs! Maybe County Executive Daniel P. McCoy can go to that office and give her a good talking to.
B
5 months ago on Google
2
This agency doesn't even know what time a person should arrive in order to get an assessment done. Just another example of people not knowing how to do their jobs! Pathetic
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Rehab Score

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6 / 10

Location

Accepted Insurance

Albany County Department of Mental Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

aftercare iconAftercare Support

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Dialectical Behavior Therapy (DBT) is a modified form of Cognitive Behavioral Therapy (CBT), a treatment designed to help people understand and ultimately affect the relationship between their thoughts, feelings, and behaviors. DBT is often used for individuals who struggle with self-harm behaviors, such as self-mutilation (cutting) and suicidal thoughts, urges, or attempts. It has been proven clinically effective for those who struggle with out-of-control emotions and mental health illnesses like Borderline Personality Disorder.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: New York

Contact Information

Building icon

260 South Pearl Street
Albany, NY 12202

Fact checked and written by:
Chika Uchendu
Edited by:
Kerry Nenn, BSW

Reviews of Albany County Department of Mental Health

1.8/5 (16 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

1.8 (16 reviews)
Jenny O’Brien
2 months ago
1

Walked out after 10 plus years today and immediately found someone else. After missing a few appointments because I was having health problems my doctor of 4yrs whom I’ve never experienced an issue with cut all my meds in half. He us d my meds that haven’t changed in over 8yrs to punish me. I’ve worked as a peer specialist for 6yrs and have advocated for hundreds of people as well as myself once I found my voice. I have never felt less heard in my life. I always told my patients that if a doctor doesn’t meet your needs to get a new one. I stayed there out of loyalty to my old dr.s for too long. It was a dehumanizing experience and ethically unacceptable. I can’t wait to start with my new doctor. My suggestion to anyone looking for compassionate hands on mental health services, STAY AWAY!’n

Richard Kelly
3 months ago
1

Rude!!! I called Desperately looking for Help to find neuropsych testing and the woman who answered on 4/28/25 at 9:15 am said "Sir, I cannot help you. Have a nice day..." ...AND HUNG UP ON ME!!!!!!! That is NO way to treat someone with mental health issues who is LOOKING FOR HELP. That woman has no business answering that phone line. Anyone looking for mental health-related help should avoid this place at all costs! Maybe County Executive Daniel P. McCoy can go to that office and give her a good talking to.

B
5 months ago
2

This agency doesn't even know what time a person should arrive in order to get an assessment done. Just another example of people not knowing how to do their jobs! Pathetic

Yarah C
1 year ago
1

I’m concerned this is the place we have to advocate for the mental health. My therapist recommended this awful place. They don’t take you for walk ins and don’t follow up with phone calls. Someone could be in a crisis without medication and they could end up dead before getting help from this place. Staff is very rude. Please find a new job if you don’t like the field.

Angel Anes
1 year ago
1

Fraud. Just a huge trafficking ring about to go down.

Apple Maintenance
1 year ago
1

Cannot even give it a star since the OMH Finance Dept. is awful!

Timothy Lewis
1 year ago
5

Nora Lolz
1 year ago
1

messed up my meds with 3 antipsychotics that a second opinion said could be CAUSING my new symptoms… sent my medication to the wrong pharmacy and told me i had already picked up this medication, and will not help me wean off anything. place sucks and the staff is stupid/just doesn’t care about their patients.

Monique Williams
2 years ago
1

The worst service EVER! THE STAFF WAS SO RUDE AND WHEN PEOPLE TALK TO THEM MAKE SURE THAT YOU RECORD THEM SO THEY CAN BE REPORTED TO THE COMMISSIONER!!!!!!

Milton W
2 years ago
1

They say they call you back in 24 hours lol 😂 sure they will you be dead before that they don't care all about the license and screwing the insurance company

Courtney Jenkins
2 years ago
1

They REFUSED to help me 3 Seperate times (because of "Staff issues") when they are the only place in this county that accepts my terrible insurance and they were rude and extremely unhelpful to me each time I desperately need and needed help with my PTSD, Terrible Anxiety DISORDER, Long Term Depression, and I could keep listing my illnesses, and now just recently I lost a few close family members as well and I can't get the help I do desperately need!! Then they wonder why people go and attempt to help themselves!!!! It's absolutely Aweful here in Albany County!! I'm holding on by string's it's horrible and they should be ashamed of themselves!!!!

stacy prespare
2 years ago
5

I have the best therapist he is so great wouldn't trade him

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