Top Ranked Drug Rehab Centers In Troy, NY

Went for consult for a sleep study and follow up.

Friendly staff. My doctor always lets me ask all the questions I have, and the front desk people are very nice.

Outdated but great physicians and staff.

Excellent dr.s

Pretty good staff

I can’t even express how much I love this place! I have been going to therapy for a very long time and have never been to one where both therapist and Psychiatrist go out of their way for true emergencies. Carolyn is my therapist for and the first time EVER since I have been in therapy she has offered/ allowing me to call her the day before and day after for a brief phone appointment (which isn’t usually allowed) because I am pressing criminal charges against my brother who rapped me throughout my whole childhood. From the child victims act passing my statues of limitations are now lifted. I was on the brink of suicide and I have to say from both her and Dr Dilullo I have to thank for still being here to even write this review. Dr Dilullo is absolutely amazing as well. He knows his stuff and will go out of his way for severe emergencies which is sometimes why he runs late once 1:30/2 pm hits so if you don’t want to wait I suggest making an early appointment. Not many people understand why the wait is long for him and get mad until they are one of those people. He will fit a patient to make sure they are safe. People who work in mental health are manufacturers of hope and boy these 2 manufacture extremely high quality of hope. 💝 Thank you for saving my life and helping me fight through these hard times.

Been living here for a few weeks. Staff is great. my counselor Emily is such a great person with huge heart. The world needs more people like her.

820 is great, I needed help and they gave it to me, I love them!!!

Great people good program

Great place if you're serious about your recovery. #yolo

Best spot to get your life on!

Definitely a place which has moved in a better direction over the years I been there for years. It was pretty bad back at the time I had started from the patients to employees. Polluted with drugs, medicab drivers bidding on patients and just alot of issues that needed to be addressed that weren't. The direction where it is now is alot better where the employees care more about ur well being then a paycheck. Dont get me wrong there are still those bad elements just like any other place. I wanna thank u guys for the call just to check on me and the hardwork put in to just help me keep my head above water. I appreciate it keep moving in the direction of doing better.

Very respectful place good vibes employees are great.

They help me and there really nice

Really great medical staff, very caring and patience.

I have been going to the Stratton VA since 1981 and I have no complaints. I have not been dissat

super clean, very hospitable . And the best thing is I can hear again

This place is the reason I am A YEAR clean right now. Days I wanted to run away because nobody at my age wants to be told what to do ,now I see it was the only way I would make it.

This review is mainly to show much appreciation for Brandi Clicquennoi. In the agency I work for submitting referrals to inpatient programs has been difficult due to the population, but after talking and meeting with Brandi she made this process much better. She goes out of her way to help get them into the programs and also follows up regularly to make sure everything is going well. This professionalism and care for her job make it an easy decision to continue to submit referrals when needed.

I've been on 6 different programs in 3 different states and 2 different countries and there is no better MMTP.

I just yesterday left conifer. Despite leaving AMA the staff was more than willing to be helpful and respect my decision. They expressed their concerns respectfully and genuinely cared, but also respected my choice and made it more than clear it was mine to make. The staff are honestly the best part of the place. And more than make up for the complaints I have about the food, the inability to be able to have options for each meal. It’s what it is and you eat it or you don’t. And I think everyday there should be at least 3 options. Not as some luxury amenities but simply because people don’t like certain things point blank. Especially when you have people detoxing from drugs and withdrawing. I know when I was peak withdrawal rice covered in a brown sauce with peppers and chicken was not what I would consider easy to get down. Or the meat loaf I guess you would call it from I think 2 days prior. Ultimately the point is please conifer for the sake of the patients fix the food situation. I heard people complain about it more than any other things all combined. But again the staff make up for it. Everyone from the “bad with names sorry so” pretty girl at the front who helps you get signed in and all that good stuff, to the awesome security guard who does the search, every TA and nurse up in detox, just all amazing caring good genuine people!

They are very supportive, they are honest with you and want you to recover in an effective way, so they help you find the right center.

Really helped me live a life in recovery very grateful for this house

saved my life the people that work there really care and love there job

Saved my life!!!

Not sure why people are hating. I’ve always found the front desk staff very kind and helpful as well as the Pros program and other clinical staff. They’re quick with medication refills and setting up or changing appointments as needed. Best of all, they actually answer the phone when I’ve called.

I love the staff everybody at the clinic they are so nice ❣️❣️❣️❣️

Everyone who works there is kind, respectful, and supportive.

They are there to help def a please u can be yourself and they where understanding when I had to reschedule due to being sick and the people at the front desk are great

Joyce Love is one of the kindest and caring individuals in the community. My son learned quite a bit while there an my appreciation goes out to all.

Homer Perkins help to address my issues heroin as well as my behavioral issue and my thinking pattern. I have been in many treatment programs and even though I would sabotage my opportunities to help myself, the staff in the Homer Perkins Center gave me chance after chance after chance to address my issues and taught me how to be accountable. I am working, have my own place, am being a father to my children and I'm still clean. I am grateful to the staff of the Homer Perkins Center.

Completed supportive living program.

Friendly

Dr Kloster is an excellent dr. Very thorough. Honestly, the nicest man & physician I've ever had!

I love my new team here especially with Darcy

It's been bad in the last year. If you call at any given time, no one answers. I recently made a ROUTINE refill request to learn that only one of the two refill requests was sent to the nurse (I make an effort to communicate and have the person read it back to me.). Is it really asking too much to make sure or check the chart??? My son has been taking these meds since 2018. This isn't nearly the first time something like this has happened. I had a nurse call me with attitude demanding why I was asking for 2 months worth of a "controlled substance", then lecturing me in a condescending manner as to what a controlled substance is (pretty insulting because my kids have been on these meds for years). The real issue was that the admin didn't note to the nurse that my daughter takes two per day. This is something that I always take great pains to communicate and clarify...so not even noting was negligent. Very simple math: 2 X 30 = quantity of 60. Also: again *check the chart and history*. The alternative (which would be to cause someone to miss doses) is just not acceptable. When I mentioned to the front desk person that I felt that the admin should have checked and/or known better (as this was routine), same admin (who had been listening in on the call) started screaming at the phone at me. How is this acceptable??? Last month the same admin. argued loudly (again, interrupting my conversation with the front desk person and repeatedly cutting me off) with me on the phone over what a pharmacist had stated regarding an authorization (Big surprise, the pharmacist was correct- not she). There is a word my mother's side of the family uses for this arrogant behavior: "presentada." I called last week and was told by the latest of many admins there to "call back in 10-15 minutes because I left my phone in the car and I can't log on." Either they have no concept of how unprofessional this is or they don't care. I get it, it's happened to me (when I started my shift) but it was 3 pm. And since this was on her, she really should have offered to call me back, not the other way around (It took 4 attempts of my calling back for her to pick up- I was at work, so I didn't appreciate it). I've had her job and, had I ever done that, I would have been thrown out on my ear (because I should understand and do understand that my job is to accommodate - not expect others to accommodate me at my convenience). I work at a college and if it ever got back to the President that I told a student or stakeholder to call me back at my convenience, I'm certain I'd get a crisp talking-to. The main reason people deal with CHD at all is for medication management. So, it's quite literally, "You had one job..." In various ways the admins have been making it more difficult for the patients lately. Framing yourselves as victims (who are supposedly being mistreated) whenever you get feedback (due to an unreasonable and ridiculous effort on my part to keep the medications from lapsing) is not appropriate. Putting people through all this again and again is actually you mistreating US. The attitude is that we're supposed to accommodate them, bear without limits, and have bottomless patience. Apparently we are just some inconvenience to them that takes away from more important stuff??? This IS the WORK. Management has historically been either negligent, lenient or just makes excuses for them. We don't even want all that much: just simply, do your job. If you really feel that we are asking too much then maybe this isn't the right field for you. I've never complained about a wrong Starbucks order, for example because that isn't a big deal. This is medicine and the constant attitude and unprofessionalism (that MANY have complained about for this location) is just not acceptable. Sandra and Holly used to be the admins. They may not always have had the most cheerful demeanor (understandable- it's a hectic job that doesn't pay the best) but they did their jobs. They were alright and I'm sure they're missed. 4 HOURS of my day today was spent correcting their negligence.

Always treated with respect and N.P. Melbourne goes beyond as well as the rest of the personal to Take Care of the Veteran and family if there were more stars I would give them to this clinic

I have been going there for years. My recent Primary Dr. retired as well as her Nurse assistant. Both were fantastic. Today I met my new Primary. Alex,P.A.. Wow!! Impressed.Really knowledgeable and thorough. I left there feeling like I have a new beginning. I hope he stays. What an asset. Thanks Alex.

Recently made 2 visits to the CBOC Bennington and the were extremely helpful...Had interactions with Hap, Charlene and Nurse Comar Frost. It was a very positive experience . Ron Elwell