Easter Seal Rehabilitation Center

158 State Street M Meriden, CT 06450

About Easter Seal Rehabilitation Center

Easter Seal Rehabilitation Center, located in Meriden, Connecticut is a private alcohol and drug rehab that offers treatment for a variety of substance abuse addictions. They offer residential care providing long term support for addiction recovery.

Latest Reviews

Jazz

1 month ago on Google

The African American Receptionist in the front is very very rude. She has the worst attitude and deserves to be fired . I’m sure she has many complaints. I will take this higher and higher until she is fired she is a disgrace to your company . This is a place of business with injured people mentally and physically not a place where attitude should be tolerated from employees . Please fix the issue your lose many more customers . I don’t recommend here because of her but the PT therapists are the best !!!!!!

Response from the owner2 weeks ago

We’re sorry to hear about your experience with our receptionist and appreciate you bringing it to our attention. We take all feedback seriously and will look into the details of this interaction to ensure it’s addressed appropriately.
Thank you for your kind words about our physical therapy staff. We’re committed to providing the highest quality care for all of our patients and are always working to improve every part of the experience.
If you’re willing, please contact Christina at ccolon@eswct.com or 203.237.1448 (ext. 145) to further discuss your experience. We value your input and would appreciate the opportunity to make things right.

Emad Boules

3 months ago on Google

Customer service extremely poor. They need to hire more professional kind staff to speak with Patients.

Kiara Ruiz

7 months ago on Google

My child was referred to Easter seals from his pediatrician, whom also referred him to birth to three for speech delays. The appointment itself went great, but today I called to ask why they hadn’t sent the results of his hearing test over to the pediatrician, (since he had a follow up appointment and said they received anything from them) the receptionist was rude! Talking over me multiple times, telling me to call the Waterbury office to make an appointment which he didn’t need, (again I was calling about the results). Had she let me speak she’d know the reason for my call. After multiple attempts to tell her the reason for my call I asked if I was speaking to a professional because of her nasty ghetto attitude. Would not recommended, customer service is a 0 I called at 2:06 in the afternoon lol you guys should really get a new receptionist and listen to the call I made. I’ll be sending an email as well.

Rehab Score

Our Methodology

Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full Methodology

4.6 / 10

Gallery

Easter Seal Rehabilitation Center CT 6450

Addiction Treatments

Levels of Care

Inpatient

Residential treatment programs are those that offer housing and meals in addition to substance abuse treatment. Rehab facilities that offer residential treatment allow patients to focus solely on recovery, in an environment totally separate from their lives. Some rehab centers specialize in short-term residential treatment (a few days to a week or two), while others solely provide treatment on a long-term basis (several weeks to months). Some offer both, and tailor treatment to the patient's individual requirements.

Treatments

Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Staff

Len Cipollone

President & CEO

Gary Nielsen, C.P.A

CFO & COO

Eric Cybulski, MBA

VP of Program Administration

Cathy Gabianelli

Chief Human Resource Officer

Lisa McNeill, MBA

VP of Program Administration – Employment and Community Services

Jim Watkowski

Chair

Contact Information

(203) 237-1448

158 State Street M
Meriden, CT 06450

Get Help Now - 860-264-6018

Rehab in Cities Near Meriden

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Reviews of Easter Seal Rehabilitation Center

3.7/5 (15 reviews)

Google Reviews

3.7 (15 reviews)

1 month ago

Response from the owner

3 months ago

7 months ago

carlos roman

1 year ago

This is my 2nd time coming for therapy. I love the awesome staff and I always feel better when I leave.

Ashley.

Customer service through phone is extremely poor. They need to hire more professional kind staff to speak with Patients. Unbelievable.

We are sorry to hear that your upset with our customer service. Our Site Manager, Christina, will be reaching out to you to investigate your concerns. We take pride in our customer service and strive for customer service excellence throughout all of our programs.

Revival Ministries

I really love the staff here they are very caring I wholeheartedly recommend them to anyone! <3

Frank Lecce

2 years ago

ITS A DISAPPOINTMENT. POOR COSTUMER SERVICE. ITS FARSE. ITS A HORROR STORY. ITS A NIGHTMARE EXPERIENCE. THEY SPEND A LOT OF MONEY ON COGNATIVE SERVICES. BUT THEY DONT REALLY NEED ALL OF IT. A SIMPLE ROAD TEST WOULD BE SUFFICIENT TO REVIEW THE APPLICANTS QUALIFICATIONS. ITS A TERRIBLE PLACE. THEY GET UNCESSARY DONATIONS AND THEY SPEND THE MONEY ON USELESS TOOLS THAT THEY SAID ARE NECESSARY . ANOTHER PLACE TO GO FOR A REVIEW AND EVALUATION IS THE STATE OF CONN. DRIVER SERVICES. AND ITS FREE FREE.

Hi Frank- as a non profit organization, all the funds we raise go back into our programs and services. All the equipment we use in our Driver Assessment Program is necessary to evaluate our patients and make sure everyone is safe on the road. If you would like to discuss your experience further please give us a call! Thank you.

Diane Croll

A family member had a driver's eval with one of the OTs. The eval was thorough and appropriate. The OT was kind and professional. The results of the cognitive evaluation indicated that a road test was not necessary. Due to the deficits identified, a road test could have ended in tragedy. It was helpful to have test results to inform the need for the family member to stop driving rather than just our opinions. The time spent and the cost of the eval was definitely worth it.

Diane, thank you for taking the time to rate and share your family’s experience with Easterseals Medical Rehabilitation and Driver Assessment program. We are very proud of our outstanding staff and appreciate you sharing your feedback.

Maritza Rivera

Nicole Macaroni is doing amazing job with speech, eye contact and more with my grandson James Beegan

Madeline Garcia

3 years ago

Stephanie Connolly

Robert Danialan

4 years ago

These place is very helpful.great .specially Mrs Louis helped me a lot

Overall Experience

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