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Douse not focuse on mental health mainly thay don't understand how mental health is and how we sea the world my first appointment I waited 7 month every counsler I had goy fired ore thay left exsept my last counsler who clearly dousent have a clue did not tuch base on mental ...
About Monsignor Carr Institute – Outpatient
Right off the bat, they’re part of the Catholic Charities organization. It’s faith-based, and they’ll also address any underlying social needs that you might be facing with food pantries, thrift stores, school programs, and other basic necessities. That way, you’ll have less of a chance of a relapse.
They will give you a full evaluation when you come in. This will determine the best course of treatment for you.
Treatment consists of group and individual counseling. They are a Catholic organization and the counselors may use basic religious principles when they treat you. They may also use cognitive behavioral therapy (CBT), which teaches you to look at your life circumstances differently than you have in the past. When you think of things in a positive way, it is easier to change behavior.
People with dual diagnosis may be treated with dialectical behavioral therapy (DBT). This is an offshoot of CBT for people who experience emotions strongly. It offers coping mechanisms for dealing with the feelings that might cause you to misuse substances. You will be treated by a therapist who specializes in substance use disorder.
Specialists also lead the group therapy sessions here. These sessions often begin with the therapist posing a question and letting people go around the room and answer. Members of the group will try to come up with ways of coping with problems that don’ involve drugs.
Substance use often affects a person’s family and loved ones. This is especially true if they have young children. The facility offers family therapy sessions and parenting classes to help deal with these problems.
Fact checked and written by:
Eliza Gale
Edited by:
Peter Lee, PhD
Latest Reviews
I have been a client at Catholic Charities for over a year, and my experience has been nothing short of devastating. If you or a loved one struggle with mental health, please stay far away from this place. They take advantage of people in their most vulnerable moments, and the counselors here do not care about you.
At the Humboldt location, the office manager Tammy treated me with the most absolute disrespect and lack of compassion I have ever experienced. She is discriminatory, rude, and inhumane - the last kind of person who should ever be working in mental health.
My counselor Allison (Cheektowaga location) and my prescriber Deb (Seen mostly at the Humboldt location) constantly brought up my husband’s name in sessions, even though he was not their patient and not present to defend himself. Deb even asked how he was doing while at the same time this organization completely denied him services and dismissed him as a patient. This was probably due to fear and guilt over the way they treated him knowing full well that a lawsuit could be filed against them for their actions, and still can be, especially after the way they just treated me.
At the Cheektowaga location, my husband was sent on a complete goose chase. He was told to get prior diagnosis records, promised that once he provided them he would be taken care of, and he did exactly what they asked. Yet when he came back with all the documentation, Pam denied him service. She even went as far as to tell him he had been “misdiagnosed” as a child when in fact, he had been on medication back then and his history was well documented. They tried to use him like a guinea pig, and because he did not agree to what they pushed, they disregarded everything and still labeled him as drug-seeking. This could not be further from the truth. He was simply a man trying to find help and they turned him away. The hypocrisy and cruelty are sickening.
As for me, after being a consistent patient for over a year, I was dismissed because of one bad day, a single misunderstanding that was never properly addressed. I was running late by 10 minutes after driving 30 minutes to get there. Instead of understanding, they pushed my appointment out extremely far, leaving me without the medication I depend on. When I became upset (understandably, after trying my hardest to make it), Tammy treated me with hostility and disrespect. The very next day, I was told I was dismissed because of my “behavior” when in reality, it was my reaction to their negligence and mistreatment.
I am not a drug addict that’s why I came to Catholic Charities instead of Horizons. But if you react to their negligence or express that you’re having a bad day, they immediately label you as “drug-seeking.” If you cannot make an appointment or are late, they punish you by pushing your appointments out extremely far, leaving you without proper care, or they simply dismiss you as a patient altogether.
To make matters worse, I was left with no bridge script whatsoever. I am prescribed a controlled substance, and by dismissing me without any proper medical plan, they have put me at serious risk of withdrawal and becoming physically sick. This is dangerous, irresponsible, and a complete failure in duty of care.
This place is unorganized, corrupt, and lacks any morals in how a mental health practice should be run. They play with people’s lives, dismiss those in need, and label innocent people unfairly. They are not here to help, they are here to judge.
I am a firm believer in standing up for what’s right, and if I have to be the one to put this all over the internet to save somebody else from the terrible experience I had, then I will do it. My hope is that one day this place will be shut down, because they are not providing the care they claim to offer. Places like this are one of the very reasons why people fall deeper into addiction and abuse because instead of being helped, they are dismissed, judged, and left with nowhere to go. Catholic Charities is corrupt and unsafe for anyone truly seeking help.
Ronald
Reviewed on 05/27/2025
Douse not focuse on mental health mainly thay don't understand how mental health is and how we sea the world my first appointment I waited 7 month every counsler I had goy fired ore thay left exsept my last counsler who clearly dousent have a clue did not tuch base on mental health part she call me from different number and had staff make excuses fore her to not talk to me when I call I feal discriminated against because I'm low poverty sense going here my depression exsody mental got worse there's more but not enough room I give 1 Star rating douse not meat my needs I left there and currently looking fore a new mental health counseling who focuse on my mental health part
Very nice and professional and very helpful.
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Other Forms of Payment
Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.
Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.
Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.
Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.
Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.
Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.
Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.
Addiction Treatments
Levels of Care
Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.
Drug and alcohol addiction often takes a heavy toll on one's body. Over time, a physical dependence can develop, meaning the body physiologically needs the substance to function. Detox is the process of removing drugs and/or alcohol from the body, a process that can be lethal if mismanaged. Medical detox is done by licensed medical professionals who monitor vital signs and keep you safe, healthy, and as comfortable as possible as you go through detox and withdrawal.
Treatments
The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.
When you choose drug rehab in New York, you'll participate in a variety of treatments that are designed to help you live a drug-free lifestyle. Common methods of treatment include group, individual, and family counseling, medication management, nutrition, exercise, and management of co-occurring mental health disorders.
Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.
Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.
Substance rehabs focus on helping individuals recover from substance abuse, including alcohol and drug addiction (both illegal and prescription drugs). They often include the opportunity to engage in both individual as well as group therapy.
Programs
Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
Clinical Services
Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.
Staff
Deacon Steve Schumer
President & CEO
Molly Ann Oliver
COO
Michael Quinn
CFO
Cherie Sugg
Chief Human Resource Officer
Contact Information
76West Humboldt Parkway
1st and 2nd Floors
Buffalo, NY 14214
Get Help Now - 716-351-4382
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