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NCADD

4626 North Grand Avenue
Covina, CA 91724
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National Council on Alcohol and Drug Dependency CA 91724

About NCADD

NCADD East San Gabriel & Pomona Valleys is a long standing nonprofit addiction treatment provider in Covina, California, offering outpatient services, prevention and court related programming since 1972. 

From its Grand Avenue office, the organization provides individual and group counseling, DUI services, family reunification support and a men’s sober living home, all designed around each client’s needs and goals.

What Addiction Treatment Programs Does NCADD Offer?

NCADD provides adult and adolescent outpatient treatment, individual and group counseling and court ordered programming. Additional services include DUI classes, anger management, domestic violence diversion, parenting classes and sober living through Cypress House.

The organization serves adults and adolescents, including both court ordered and noncourt ordered participants. NCADD is culturally and linguistically sensitive to Spanish speaking individuals, with DUI programming offered in both English and Spanish.

Where Is NCADD Located?

NCADD’s administrative office is at 4626 North Grand Avenue in Covina, serving the East San Gabriel and Pomona Valleys. The Cypress House sober living home, a 6 bed residence for men with 3 bedrooms and 2 bathrooms, is located right next to the office for seamless program access.

What Court Related Services Are Available?

NCADD offers tailored programming for AB109, PC1210, Prop 36, PC1000 and domestic violence requirements. DUI classes run 6 days a week, including evenings and weekends, with electronic DMV reporting for added convenience.

DUI services are described as affordable, with payment plans available and most major credit cards accepted. Prospective clients can reach out to NCADD directly to discuss program fees and options.

A Trusted Community Resource

NCADD in Covina combines decades of experience with practical, accessible recovery support for individuals and families across the region.

Explore NCADD’s programs to find the right starting point for lasting recovery.

Similar Rehab Centers

Edited by:
Gayle Morris, BSN, MSN

Latest Reviews

Nat Solis
2 years ago on Google
5
Sadly I ended up here looking for help in anger management and parenting. And the counselors were amazing, great people. I learned a lot, mental health is an issue nowadays and I thank God for taking me to this place. Also, the ladies from the front desk were always super nice and helpful.
Ashley Mansun
2 years ago on Google
5
does what it supposed to do
Venessa Duenas-Rubalcava
5 years ago on Google
5
It’s been over 8 years since I have been here last. By the grace of God I am 5 years and one month clean today. I can not speak on the current staffing other than for a young woman at the front desk named Adriana. I had to call today (needed some info on my old case) multiple time’s and ask several questions. Every time I called and spoke to her she was friendly, helpful and made me feel comfortable talking about my past when I try very hard to forget about it all together. I thank and appreciate her for that . As for my time spent there many years ago, I enjoyed it as much as one could . Looking back at it, I wasn’t ready to get clean yet but definitely gave it my first solid try while attending my classes. It’s like this, You get what YOU put in to it.
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Rehab Score

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6.8 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Intensive Outpatient Programs (IOP) are for those who want or need a very structured treatment program but who also wish to live at home and continue with certain responsibilities (such as work or school). IOP substance abuse treatment programs vary in duration and intensity, and certain outpatient rehab centers will offer individualized treatment programs.

Rehab aftercare programs offer clients in addiction recovery a robust continuum of care after clients have completed active treatment. These services address recovery as a life-long process and are designed to evolve with clients' changing needs. Clients may partner with their case managers and/or addiction recovery team to identify the rehab aftercare services that are right for them. They may receive career counseling, housing assistance, peer coaching, 12 step program induction, among many other services.

Sober Living Houses (SLHs), aka sober homes or halfway houses, are safe, substance-free, supportive living facilities for those recovering from substance abuse. Ideal for those who've just been through inpatient or outpatient treatment, SLHs are supervised environments with rules that support sobriety, such as curfews, shared chores, and therapeutic meetings. Residents are also often trained on life skills and coping skills to make it easier to transition into society. SLHs also provide a strong sense of community that can lead to the kind of deep and lasting connections with other sober individuals that supports a new, healthy lifestyle.

Treatments

The goal of treatment for alcoholism is abstinence. Those with poor social support, poor motivation, or psychiatric disorders tend to relapse within a few years of treatment. For these people, success is measured by longer periods of abstinence, reduced use of alcohol, better health, and improved social functioning. Recovery and Maintenance are usually based on 12 step programs and AA meetings.

Drug rehab in California teaches participants constructive ways to stay clean and sober. Treatment revolves around helping individuals stop using the substance they are addicted to and learn healthy habits to avoid relapse.

A combined mental health and substance abuse rehab has the staff and resources available to handle individuals with both mental health and substance abuse issues. It can be challenging to determine where a specific symptom stems from (a mental health issue or an issue related to substance abuse), so mental health and substance abuse professionals are helpful in detangling symptoms and keeping treatment on track.

Opioid rehabs specialize in supporting those recovering from opioid addiction. They treat those suffering from addiction to illegal opioids like heroin, as well as prescription drugs like oxycodone. These centers typically combine both physical as well as mental and emotional support to help stop addiction. Physical support often includes medical detox and subsequent medical support (including medication), and mental support includes in-depth therapy to address the underlying causes of addiction.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Family therapy offers a platform for members to have an open dialogue about the challenges that addiction has placed on the family unit. Through guided sessions, therapists can help families develop healthy communication skills and address unresolved issues. By working together toward a common goal, they help to support their loved one's sobriety.

While in rehab treatment, you may work on developing various life skills to help you in long term recovery. These may include resilience, interpersonal skills, and self awareness. The focus will be on developing healthy habits for self care and relationships so you have the skills you need to manage day to day life.

Staff & Accreditations

Staff

Bethany Ineson

Executive Director

Lilia Oñate

Prevention Services Director

Everett Sosa

DUI Director

Dawn Alfonso

Covina Treatment Director

Richard Ojeda

Financial Director

Mindie Flores

Pomona Site Director

Accreditations

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: California
License Number: 355

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact NCADD.

Contact Information

Building icon

4626 North Grand Avenue
Covina, CA 91724

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Reviews of NCADD

3.28/5 (32 reviews)
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Google Reviews

3.28 (32 reviews)
Virginia Martinez
3 months ago
1

I’m extremely disappointed with the level of professionalism at the NCADD office in Covina. This is a place that’s supposed to help people struggling with addiction, yet the way clients are treated—especially by the front desk—is completely unacceptable. Every interaction my husband has had with the receptionist, Dayna, has been rude, dismissive, and unhelpful. As the first point of contact, her behavior sets the tone—and instead of support, it feels judgmental and degrading. Instead of taking any responsibility for her behavior, she turns situations around to make others seem like the problem, which only adds to the frustration. They are also very quick to take your money, but when it comes to answering questions about what you’re paying for or getting basic help, they are unwilling and unhelpful. When I called on April 6th at 5:42 PM simply to ask how to file a complaint (NOT for any personal or protected information), I was met with the same attitude. I was given false information, told I couldn’t be helped, and then hung up on. I called back and spoke to a counselor, Ed, who was also unprofessional—making assumptions about my husband’s behavior and failing to show the empathy expected in this field. People struggling with addiction are dealing with real-life stressors, and this program should be a place of support, not judgment. These programs are not cheap, and people are trying to get their lives back on track while balancing work, court requirements, and family responsibilities. Treating them like they don’t matter defeats the entire purpose of what this organization claims to stand for. I don’t understand how the director, Everett, allows this type of behavior from staff in an environment that is supposed to help people. Young adults also come here for guidance and support, and this is not the kind of treatment that encourages them to continue seeking help. Very disappointing experience. I truly hope management takes this seriously because this kind of environment does more harm than good.

Dorthypauline
1 year ago
1

I was a client here in 2013 my counselor's name Chris I cant remember his last name , anyways he was always flirting with me, he told me if i didn't want to have oral sex with him he would call my CPS worker to let her know that I was not abiding by the rules in order to get my son back in my custody. So I decided to do what he said. He asked me if I lived alone I told him yes I told him though I can't go to my apartment with my car just in case the family member or friend went there they would call the police if I would not answer the door. He told me then to park my car at a local store and he would give me a ride to my apartment so we can engage with what I had promised him. So that is in fact what happened we went to my house and not only oral sex that I had to do with him I had to have regular sex. It was kind of a relief because I didn't have to worry about him CPS worker and get me into trouble and me losing my visits and my rights to my son. I know it's been a while but it's obvious that I thought that I was in wrong now that I'm older and my mind is more clear , I reached out to Mindy and Mindy was no help to me she told me that she would get me some information that I can contact someone and she never did that she brushed it off as if it was nothing I'm not sure who else to contact I'm thinking about doing a class action settlement but not sure if I can do that either anyways hopefully this guy Chris isn't there anymore using other women like myself.

Terrance Alago
1 year ago
4

Dante Conners
1 year ago
1

Bad bad bad. All the way through. Don't drink and drive

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