Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Claim Profile

New Horizons Mental Health

230 N Columbus St Lancaster, OH 43130
Claim Profile

About New Horizons Mental Health

New Horizons Mental Health is a community behavioral health center located in Lancaster, Ohio. They work in conjunction with Fairfield County Alcohol, Drug Addiction, and Mental Health Services to provide therapy to people with substance use disorder and other mental health concerns.

The organization has walk-in services with same-day appointments for new clients. They offer a 24-hour mobile crisis unit for people who are experiencing intense mental health or substance abuse crises.

Therapy Services for Addiction Recovery in Lancaster

This treatment center has a specialized team for adults with addiction issues. They offer ambulatory detoxification which is an outpatient service in which medications are prescribed to help with withdrawal symptoms and cravings. They provide therapy sessions and peer support groups for further recovery guidance.

If members of a family are affected by substance use, they can have therapy sessions with a licensed counselor in the comfort of their own home. They offer intervention programs in elementary schools and secondary schools for kids who may experience suicidal thoughts.

Community Outreach

They offer therapy in correctional facilities and community service centers such as the Child Protective Service. Fairfield County employees may receive treatment through New Horizons as well.

Latest Reviews

The Long-Haired Leaping Gnome
2 years ago on Google
2
Inconsistency. Try Integrated Services instead.
Bryan Miller
5 years ago on Google
1
During this covid issue New Horizons has failed miserably. This time is very hard for people seeking mental health help. They have no called no showed 3 appointments, moved me through 5 different councilors, and now 3 different psychiatrists. They are only scheduling appointments 3 months out. Do yourself a favor an look into somewhere else. The only other place you should skip is paint valley, they are the literal worst.
Loremaster Weeum
5 years ago on Google
1
Front office was very rude and impatient when on the phone about questions I had about a staff member. I would never recommend this place because of they’re rudeness. Very unprofessional
Rehab.com icon

Rehab Score

Question iconOur Methodology
Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
Gauge icon
4.9 / 10

Accepted Insurance

New Horizons Mental Health works with several private insurance providers and also accepts private payments when possible, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Sliding scale payments are based on a client's income and family size. The goal is to make treatment affordable to everyone. By taking these factors into account, addiction recovery care providers help ensure that your treatment does not become a financial burden to you or your family, eliminating one barrier to care.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Addiction Treatments

Levels of Care

outpatient iconOutpatient

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

adult-program thumbnail image

Adult Program

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.
lgbtq-program thumbnail image

LGBTQ Program

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.
military-program thumbnail image

Military Program

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).
young-adult-program thumbnail image

Young Adult Program

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Clinical Services

Cognitive Behavioral Therapy (CBT) is a therapy modality that focuses on the relationship between one's thoughts, feelings, and behaviors. It is used to establish and allow for healthy responses to thoughts and feelings (instead of unhealthy responses, like using drugs or alcohol). CBT has been proven effective for recovering addicts of all kinds, and is used to strengthen a patient's own self-awareness and ability to self-regulate. CBT allows individuals to monitor their own emotional state, become more adept at communicating with others, and manage stress without needing to engage in substance abuse.

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Eating disorders include anorexia, bulimia, binge eating, and dysfunctional eating patterns. Many psychologists and other mental health professionals consider eating disorders to be food addictions, meaning food is being used in an addictive way (similar to drug or alcohol addiction). Certain substance abuse treatment programs will have treatment for eating disorders as one of the services offered. An eating disorder may also present as a co-occuring disorder or dual diagnosis alongside drug and alcohol addiction.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Staff

Phil Pack, M.S

CEO

Beth Chalfant, LISW-S, LICDC

COO

Dr. Justine Simpson, Ed.D, LPCC-S

Clinical Director

Dr. Richard Nockowitz, M.D

Medical Director

Isaac Duncan, SPHR

Human Resources Coordinator

Contact Information

Building icon

230 N Columbus St
Lancaster, OH 43130

Fact checked and written by:
Eliza Gale
Edited by:
Nikki Wisher, BA

Rehab in Cities Near Lancaster

Left arrow icon Back to OH

Reviews of New Horizons Mental Health

2.5/5 (28 reviews)
0
Staff
0
Amenities
0
Meals
0
Value
0
Cleanliness
5
6
4
4
3
1
2
3
1
14

Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

2.5 (28 reviews)
Lisa Bauman
1 year ago
1

The Long-Haired Leaping Gnome
2 years ago
2

Inconsistency. Try Integrated Services instead.

Aj Jones
3 years ago
1

Eva Gorsuch
5 years ago
5

Bryan Miller
5 years ago
1

During this covid issue New Horizons has failed miserably. This time is very hard for people seeking mental health help. They have no called no showed 3 appointments, moved me through 5 different councilors, and now 3 different psychiatrists. They are only scheduling appointments 3 months out. Do yourself a favor an look into somewhere else. The only other place you should skip is paint valley, they are the literal worst.

Loremaster Weeum
5 years ago
1

Front office was very rude and impatient when on the phone about questions I had about a staff member. I would never recommend this place because of they’re rudeness. Very unprofessional

Stephanie Howell
5 years ago
5

Adrienne Bowden
5 years ago
4

Great people. Very little wait time for appointments

Sandra Gaydos
5 years ago
1

My Son saw Dr. Heinzelman last year, but indicated that the Dr.did not like him, put him on MedicationS,and was I believe only seen once a month. My son was very depressed, and it was not something the Dr. Was unaware of as he had made recent trips to several rehab facilities while in his care. There were Crys for help but obviously medications were the solution?? My Son Shawn is no longer with us. Psychiatric drugs given by people licensed to prescribe them without caution are NO Different than Heroin on the street. Mental health professionals need to use their God given talent to talk, before they give lethal drugs to patients they know nothing about. RIP Shawn. I love you MOM 💞

Swanky Garage
6 years ago
1

Disorganized. Wasnt suicidal until I got to new horizon now it's all I think about. Was told to flush unused medications down the toilet. Im sorry but I dont want mind altering medications in my drinking supply. Last visit made sure to ask what my balance was they said zero two months later now I get a bill. Disorganized.

Heidi Friesner
6 years ago
5

Love dr black and all of his help

Amber
6 years ago
1

Overall Experience
Date Submitted
No reviews matching the selected filter!
Get Help Now
Question iconSponsored Helpline
Phone icon 800-784-1361
Left arrow iconBack

Write a review for New Horizons Mental Health

Sharing your insights and experiences can help others learn more about this rehab center.

Title of Your Review
This is a required field
Your Review

Reviews comments must comply with our Review Policy Content Standards. Please do not use names (job titles / positions are acceptable) of any individual or identifying features, abusive remarks, or allegations of negligence or criminal activity.

A minimum of 200 characters and max of 2,000 characters required.
This is a required field
How would you rate the facility on the following?*
Overall Experience
Must select a star rating
Accomodations & Amenities
Must select a star rating
Meals & Nutrition
N/A
Must select a star rating
Treatment Effectiveness
Must select a star rating
Admissions Process
Must select a star rating
Staff & Friendliness
Must select a star rating
Cleanliness
Must select a star rating
Value for Cost
Must select a star rating
What is your connection to this facility?
This is a required field
Your Name*
This is a required field
Your Email*
This is a required field
This is a required field
Spinner icon Submitting your review...
Thumbs up icon Your review was successfully submitted.

Nearby Featured Providers

Talbert House Turtle Creek Center
Lebanon, OH (513) 932-1952

Talbert House Turtle Creek Center

Talbert House - Turtle Creek Center is a halfway house for adult male felony... read more.
Mental Health Services for Clark and Madison County
London, OH (740) 852-6256

Mental Health Services for Clark and Madison County

Mental Health Services for Clark and Madison County - North Main street is a... read more.
City Gospel Mission
Cincinnati, OH (513) 241-5525

City Gospel Mission

City Gospel Mission is a recovery facility located in Cincinnati, OH. City G... read more.
Get Help Today Phone icon 800-823-7153
Question iconSponsored Helpline