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Monroe VA Clinic

1691 Bienville Drive
Monroe, LA 71201
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Overton Brooks VA Medical Center - Monroe CBOC LA 71201

About Monroe VA Clinic

Something I like about this clinic is that they integrate mental health and primary care. Their multidisciplinary team is skilled in treating many conditions including addictions and underlying disorders, such as depression and anxiety.

At your first visit, they’ll conduct a quick consultation and evaluation. This gives them the chance to learn more about you and your needs so they can create your individualized treatment plant. You’ll attend individual counseling sessions to talk about your concerns as well as peer based recovery groups. This allows you to connect with others and learn healthy coping strategies for the future.

A few clients have experienced scheduling issues and long wait times. However, most are satisfied with the level of care they receive at this clinic. One said they’ve been going here for years and have always been treated with a lot of respect.

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Fact checked and written by:
Courtney Myers, MS
Edited by:
Peter Lee, PhD

Latest Reviews

Wallace Vaughan
8 months ago on Google
1
Couldn't get past the automated phone service every person I talked to switch me over to automated service which didn't help
John Allen
1 year ago on Google
5
Dr. Palla has gone above and beyond to treat me fairly.
Phillip Winderweedle
1 year ago on Google
1
The Va does not care about veterans. They are just here to give veterans a second chance to die for their country. Ibuprofen is the answer for this according to Dr. palla at this clinic.
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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6.4 / 10

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Clients enrolled in rehab aftercare programs have completed high-level treatment and are typically in the maintenance phase of their recovery, receiving customized services designed to support their sustained sobriety. Case managers and care teams typically begin to plan for the client's rehab aftercare services early in the treatment process to ensure the client's fluid reentry into their home, workplace, and community. These programs evolve as clients' needs change, and frequently include peer coaching, relapse prevention, and career counseling.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms

Staff & Accreditations

Staff

Richard L. Crockett, MBA

Medical Center Director

Meredith Wooster, MD

Chief of Staff

Kimberly Lane

Associate Medical Center Director

David Williams II, EdD, MA

Assistant Medical Center Director

Olivia H. Giles, DNP, MSN, RN

Associate Director Patient Care Services

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 8803

Contact Information

Building icon

1691 Bienville Drive
Monroe, LA 71201

Explore Other Centers Near Monroe

Reviews of Monroe VA Clinic

3.35/5 (34 reviews)
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Reviews

2

Doctors are good but the reception staff is unprofessional, they are very slow and never rush any process.

Reviewed on 2/28/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.3939393939394 (33 reviews)
Wallace Vaughan
8 months ago
1

Couldn't get past the automated phone service every person I talked to switch me over to automated service which didn't help

John Allen
1 year ago
5

Dr. Palla has gone above and beyond to treat me fairly.

Lisa Robinson
1 year ago
5

Phillip Winderweedle
1 year ago
1

The Va does not care about veterans. They are just here to give veterans a second chance to die for their country. Ibuprofen is the answer for this according to Dr. palla at this clinic.

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Date Submitted
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