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First Choice Health Centers

94 Connecticut Blvd
East Hartford, CT 06108
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About First Choice Health Centers

First Choice Health Centers, located in East Hartford, Connecticut is a alcohol and drug rehab that offers treatment for a variety of substance abuse addictions including alcoholism and opiate addiction. They offer supervised medical treatment to safely manage withdrawal symptoms during detoxification, residential care providing long term support for addiction recovery, as well as flexible outpatient addiction therapy allowing patients to live at home while receiving regular treatment. First Choice Health Centers has received accreditations from The Joint Commission, SAMHSA, and the state of Connecticut.

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Latest Reviews

Bozo
1 month ago on Google
5
Small and personal, but yet efficient as an office should be. I've been attending appointments at this E.H. location for over a year now and I have never had any issues.
Kailish Roman
1 month ago on Google
5
I want to start by saying Esther Shin is an amazing Doctor, she is understanding, professional, responsive, helpful and a great listener. If I could have her for my primary Doctor I would. I will let my friends and family who are expecting know to go to her, they will not regret it. Shout out to her team they are amazing as well, all very pleasant and professional.
MaiSpritGood MaiSpritGood
1 month ago on Google
5
Excellent Professional Kind Staff
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Accepted Insurance

Please contact to verify your specific insurance provider.

First Choice Health Centers works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Addiction Treatments

Levels of Care

Outpatient rehabs offer a wide variety of therapeutic programs to address clients' unique and evolving needs. They are generally most effective for clients who have completed inpatient treatment and are medically stable. Most outpatient treatment centers prioritize addiction counseling and recovery-focused life skills training. Many also provide medication assisted treatment (MAT) for clients in alcohol and opioid recovery. Evening, night, and weekend sessions are commonly offered to accommodate clients' schedules.

Inpatient rehab offers intensive treatment for clients who are transitioning out of detox, in early recovery, and at risk of relapse. Housing and meals are provided, and most facilities offer round-the-clock clinical care. Clients engage in multiple counseling and therapy sessions each week, along with extensive recovery-focused life skills training. Many inpatient drug rehab programs include evidence-based complementary therapies, such as meditation, massage, creative arts therapy, nutrition therapy, and experiential therapy.

Typically seen as a first step in the recovery process, medically assisted detox generally takes place in an inpatient setting under the 24/7 supervision of licensed medical professionals. It is considered the safest way to remove addictive drugs from your body. The length of a medical detox program is individualized, but it often takes around 5-7 days.

Treatments

If the body experiences withdrawal symptoms in the absense of alcohol, they are considered alcohol dependent. This is one of the defining characteristics of alcoholism, also knosn as alcohol use disorder (AUD). If a person has reached this state, they typically need professional treatment to recover. Alcohol rehab in Connecticut can provide a safe, supervised detox to withdraw from alcohol, followed by inpatient or outpatient rehab, then a maintenance program.

opium iconOpioid Addiction

In Connecticut you'll find a range of substance abuse rehabs providing effective and individualized care, which dramatically increases long-term recovery outcomes. These programs include various levels of care, including inpatient, medically assisted detox, and partial hospitalization programs. You'll receive a comprehensive assessment and individualized treatment plan, to determine the appropriate level of care and evidence-based interventions. You can expect individual and group therapy, skills classes, and relapse prevention training.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Clinical Services

According to cognitive behavioral therapy in Connecticut, individuals can change their behaviors by changing their thoughts. Applied to substance use disorder, this can be an effective treatment method to help patients transform their thoughts and lives.

Clients participating in dialectical behavior therapy in Connecticut can expect to attend weekly skills focused group meetings as well as one on one sessions with the therapist. Individual sessions usually last one hour, and groups, made up of four to 10 people, last 1.5 to 2 hours. The focus is to help clients accept situations, recognize emotions, and acknowledge the need for change.

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes

The Substance Abuse and Mental Health Services Administration (SAMHSA) is a branch of the U.S. Department of Health and Human Services. Established in 1992 by congress, SAMHSA's mission is to reduce the impact of substance abuse and mental illness on American's communities.

SAMHSA Listed: Yes

State Licenses are permits issued by government agencies that allow rehab organizations to conduct business legally within a certain geographical area. Typically, the kind of program a rehab facility offers, along with its physical location, determines which licenses are required to operate legally.

State License: Connecticut

Rehab.com regularly reviews this listing for accuracy but changes may occur between updates. For the most up-to-date information, please contact First Choice Health Centers.

Contact Information

Building icon

94 Connecticut Blvd, East Hartford, CT 06108

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Reviews of First Choice Health Centers

4.39/5 (530 reviews)
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Reviews

Overall Experience
Date Submitted
Reviewer

Google Reviews

4.39 (530 reviews)
Jesus Crespo
3 weeks ago
5

Great job

Suguey Rivera
3 weeks ago
5

Derri Pickering
4 weeks ago
5

Dr. Kesha Diop is who I want to see at the doctor's office and let me tell you she did an excellent job.. I got my physical done my ears were cleaned out my flu shot was done some other appointments that needed to be made were made. she listened she showed that she cared about my health and I feel a hundred times better... and I just want to say doctor is it an awesome job and hopefully one day I'll see you with your own practice I have a fabulous blessed day

Liza Deleon
1 month ago
1

Very disappointing and frustrating experience. The level of disorganization, lack of communication, and customer service I experienced was unacceptable. My son has been a patient with this practice for more than 12 years, so I was especially shocked to be told that he now needed to attend at least three separate appointments before the doctor could consider him an established patient and perform a physical. After being a patient there for more than 12 years, this makes absolutely no sense to me. Three weeks ago, I scheduled an appointment because my son, who has autism, urgently needed a physical examination and a medical form completed. I did not request a specific date, time, or provider. I simply asked for the earliest available appointment. After waiting three weeks, I was given an appointment in Manchester. On the day of the appointment, I was informed that the provider was unavailable. I explained that I urgently needed both the physical and the paperwork. I was then told that the East Hartford location could see my son that same day. I specifically confirmed that they would complete both the physical and the paperwork, and I was assured that they would. My son went with his father, only to be given a vaccine that I had not requested. The physical examination was not performed, and they were told that he needed to attend at least three appointments before the doctor would perform the physical. They then scheduled another appointment for the following week. After receiving the appointment confirmation, I was told that it was for the physical. Shortly afterward, I received another call canceling the appointment because it had allegedly been scheduled incorrectly, since physicals are apparently not performed at 11:00 a.m.At this point, I have to question why we are being required to make multiple appointments for something that should have been handled appropriately from the beginning. From my perspective, it feels like unnecessary appointments are being created simply to generate additional visits and billing. I am deeply concerned that this could constitute improper billing or FRAUD and I intend to report my concerns to the appropriate authorities so they can investigate.After more than 12 years as a patient, I expected much better communication, respect, and continuity of care. Instead, I have received conflicting information, appointments have been mishandled, and I have been unable to find someone in a supervisory or administrative position who can actually take responsibility and resolve the situation. This experience has been extremely frustrating and unacceptable. I will be filing formal complaints with the appropriate agencies and requesting that the handling of my son's care, the repeated appointments, the billing, and the treatment of a child with a disability be reviewed. I cannot recommend this service based on my experience. When I spoke with the front desk with Anti , she didn’t even take the time to listen to what I was trying to explain. She had no empathy and was already verbalizing her response before I had even finished speaking. That is not good customer service. Ihave worked in the medical field my entire life, and I am an office manager myself, so I understand what good customer service and proper patient care should look like. Unfortunately, the staff there does not provide that level of service. Yesenia was the person who tried to cancel my appointment. When I explained the situation to her, she simply said, “I’ll leave the appointment as scheduled,” even though the appointment had been scheduled incorrectly. She did not make any effort to look further into the situation or find a solution. Those are the people who are representing and managing the front office, and unfortunately, their approach and lack of empathy are very disappointing.

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