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Adam Benjamin Jr VA Outpatient Clinic

9301 Madison Street
Crown Point, IN 46307
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Jesse Brown VA Medical Center - Adam Benjamin, Jr. IN 46307

About Adam Benjamin Jr VA Outpatient Clinic

At this clinic, you can find help for substance abuse and any other, related problem you might be dealing with, such as a mental health disorder, homelessness, or unemployment. They’ll connect you with the program that would work best for you and make sure you get the help you need.

Something I like about this facility is that they have a designated Mental Health Customer Care Center. You can call their number to connect immediately with a representative and take your first step toward recovery. Some of the services they offer through their programs include individual and group therapy, addiction education, and medication assisted treatment, which is sometimes called MAT. Their MAT program allows you to use approved medication to manage your cravings and avoid relapse during treatment.

One veteran who’s worked with this clinic said they’ve received reliable and respectful service here for more than 25 years. Another liked the short wait times and personalized care they received.

Fact checked and written by:
Courtney Myers, MS
Edited by:
Anna Spooner

Latest Reviews

Don’t Worry Be Happy
3 weeks ago on Google
1
Stay away from Dr. Smith and Dr. Hacker’s primary care team as well as nurse Susan Arnold. God help you should you file an OIG complaint and have to deal with the nurse manager there. All they do is cover for each other. Filed a complaint and was directed straight to the exact same nurse (S. Arnold) that the initial complaint was made for. Conflict of interest anyone?! Both doctors speaking to by phone have lied to me regarding filling a script. Saying they have done it but didnt. They will play games with you when trying to speak over the phone and messaging. Nurse Susan Arnold has shown probably the least level of professionalism and integrity that I can recall when dealing with healthcare providers. She will try to make your life miserable, god forbid you call her out on what your expectations are. This includes the other nurses working under Smith, after all, if leadership doesn’t set the example, we all know how that turns out. So if your health is not a game to you and you expect your team to do what they tell you they will, my advice is to ask for any other primary care team. Otherwise you will truly regret placing your trust and faith in such a group of spiteful, rude, and often times lying group of individuals. These are folks that belong doing something else, not caring for our nations most valuable assets.
Cedric Howard
1 month ago on Google
1
I recently had 3/4 video visits with Dr. STRONCZEK at VA HOSPITAL (Adam Benjermin, INDIANA) trying to get help dealing with my diagnosed PTSD. After the initial visit with her telling me what I could expect, none of it transpired. 2nd visit, she asked me what did “I want to talk about,” which was interesting because it wasn’t what I expected based on our 1st meeting. The 3rd meeting started the same way which frustrated me and I expressed my frustration to her. The reason why she had no plan was because she didn’t ask me what/where MY TRAUMA stemmed from. I asked her why haven’t she asked about the origin of the trauma? She was totally condescending in her responses. I asked if there was anyone else available to assist me? She was very agitated and again condescending. I have seen many doctors on my PTSD journey and she was the 1st not interested in the origin of my TRAUMA that caused my illness. THE ABSOLUTE WORST THAT I HAVE EXPERIENCED ON MY JOURNEY SO FAR. My journey continues to wholeness.
Byron Rawls
1 month ago on Google
5
I just enrolled in Mental Health. 👍
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Rehab Score

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Scoring is assigned by a proprietary system which helps surface key metrics that determine quality. The 10-point scale factors in categories such as operations, customer satisfaction, and trust metrics. Read Full MethodologyCaret icon
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7.3 / 10

Accepted Insurance

Please contact to verify your specific insurance provider.

Adam Benjamin Jr VA Outpatient Clinic works with several private insurance providers, please contact to verify your specific insurance provider.

Other Forms of Payment

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Self-pay involves paying for treatment out of your own pocket. You can use savings or credit, get a personal loan, or receive help from family and friends to fund your treatment. If you don't have insurance or your insurance plan doesn't cover a specific program, self-pay can help ensure you still get the care you need.

Medicare is a federal program that provides health insurance for those 65 and older. It also serves people under 65 with chronic and disabling health challenges. To use Medicare for addiction treatment you need to find a program that accepts Medicare and is in network with your plan. Out of pocket costs and preauthorization requirements vary, so always check with your provider.

Military members, veterans, and eligible dependents have access to specific insurance programs that help them get the care they need. TRICARE and VA insurance can help you access low cost or no cost addiction and mental health treatment. Programs that accept military insurance often have targeted treatment focused on the unique challenges military members, veterans, and their families face.

Financial aid can take many forms. Centers may have grants or scholarships available to clients who meet eligibility requirements. Programs that receive SAMHSA grants may have financial aid available for those who need treatment as well. Grants and scholarships can help you pai for treatment without having to repay.

Medicaid is a state based program that helps lower-income individuals and families pay for healthcare. Medicaid covers addiction treatment so those enrolled can use their coverage to pay for rehab. When a program accepts Medicaid the client often pays very little or nothing out of their own pocket.

Private insurance refers to any kind of healthcare coverage that isn't from the state or federal government. This includes individual and family plans offered by an employer or purchased from the Insurance Marketplace. Every plan will have different requirements and out of pocket costs so be sure to get the full details before you start treatment.

Addiction Treatments

Levels of Care

Outpatient Programs (OP) are for those seeking mental rehab or drug rehab, but who also stay at home every night. The main difference between outpatient treatment (OP) and intensive outpatient treatment (IOP) lies in the amount of hours the patient spends at the facility. Most of the time an outpatient program is designed for someone who has completed an inpatient stay and is looking to continue their growth in recovery. Outpatient is not meant to be the starting point, it is commonly referred to as aftercare.

Completing a drug or alcohol rehab program shouldn't spell the end of substance abuse treatment. Aftercare involves making a sustainable plan for recovery, including ongoing support. This can include sober living arrangements like halfway houses, career counseling, and setting a patient up with community programs like Alcoholics Anonymous (AA) or Narcotics Anonymous (NA).

Inpatient rehab provides intensive, round-the-clock care and is designed primarily for clients who have just completed detox, those in early recovery, and those at an increased risk of relapse. Inpatient treatment typically includes extensive psychotherapy that draws on various modalities like cognitive behavioral therapy (CBT) and motivational interviewing. Clients also learn the recovery-focused life skills needed to promote sustained recovery. Many inpatient drug rehabs also offer evidence-based holistic therapies like meditation, yoga, massage, and experiential therapy.

Treatments

Many of those suffering from addiction also suffer from mental or emotional illnesses like schizophrenia, bipolar disorder, depression, or anxiety disorders. Rehab and other substance abuse facilities treating those with a dual diagnosis or co-occurring disorder administer psychiatric treatment to address the person's mental health issue in addition to drug and alcohol rehabilitation.

Mental health rehabs focus on helping individuals recover from mental illnesses like bipolar disorder, clinical depression, anxiety disorders, schizophrenia, and more. Mental health professionals at these facilities are trained to understand and treat mental health issues, both in individual and group settings.

If a person has alcohol use disorder (AUD), also referred to as alcoholism, they experience a desire or physical need to consume alcohol. A person with AUD may try to stop drinking but they are unsuccessful without professional help. Alcohol rehab in Indiana can provide the resources necessary to achieve and maintain recovery. Rehab programs typically involve a combination of medical, behavioral, and social supports to overcome alcohol addiction.

opium iconOpioid Addiction

For long-term recovery from drug addiction, drug rehab in Indiana is often key. This treatment gives individuals who are struggling with a substance use disorder the tools to manage their disorder and achieve long-term sobriety.

Programs

Adult rehab programs include therapies tailored to each client's specific needs, goals, and recovery progress. They are tailored to the specific challenges adult clients may face, including family and work pressures and commitments. From inpatient and residential treatment to various levels of outpatient services, there are many options available. Some facilities also help adults work through co-occurring conditions, like anxiety, that can accompany addiction.

Young adulthood can be an exciting, yet difficult, time of transition. Individuals in their late teens to mid-20s face unique stressors related to school, jobs, families, and social circles, which can lead to a rise in substance use. Rehab centers with dedicated young adult programs will include activities and amenities that cater to this age group, with an emphasis on specialized counseling, peer socialization, and ongoing aftercare.

Recovery is most successful when clients feel accepted and validated by their peers and treatment providers. Facilities that offer LGBTQ-inclusive programming are committed to creating a safe space where everyone can grow and recover without fear of judgment or discrimination. They will have dedicated policies in place to create a safe and supportive environment that fosters free expression.

Serving in the military is both mentally and physically challenging, and can result in trauma that persists even after combat ends. Military programs are tailored to the specific and often complex needs of active duty personnel, veterans, and military families. Clients often access these programs through the U.S. Department of Veterans Affairs (VA).

Clinical Services

Whether a marriage or other committed relationship, an intimate partnership is one of the most important aspects of a person's life. Drug and alcohol addiction affects both members of a couple in deep and meaningful ways, as does rehab and recovery. Couples therapy and other couples-focused treatment programs are significant parts of exploring triggers of addiction, as well as learning how to build healthy patterns to support ongoing sobriety.

Experiential therapy is a form of therapy in which clients are encouraged to surface and work through subconscious issues by engaging in real-time experiences. Experiential therapy departs from traditional talk therapy by involving the body, and having clients engage in activities, movements, and physical and emotional expression. This can involve role-play or using props (which can include other people). Experiential therapy can help people process trauma, memories, and emotion quickly, deeply, and in a lasting fashion, leading to substantial and impactful healing.

Research clearly demonstrates that recovery is far more successful and sustainable when loved ones like family members participate in rehab and substance abuse treatment. Genetic factors may be at play when it comes to drug and alcohol addiction, as well as mental health issues. Family dynamics often play a critical role in addiction triggers, and if properly educated, family members can be a strong source of support when it comes to rehabilitation.

Group therapy is any therapeutic work that happens in a group (not one-on-one). There are a number of different group therapy modalities, including support groups, experiential therapy, psycho-education, and more. Group therapy involves treatment as well as processing interaction between group members.

In individual therapy, a patient meets one-on-one with a trained psychologist or counselor. Therapy is a pivotal part of effective substance abuse treatment, as it often covers root causes of addiction, including challenges faced by the patient in their social, family, and work/school life.

Life skills trainings involve all the skills a person must have in order to function successfully in the world. These include time management, career guidance, money management, and effective communication. Truly successful addiction recovery is based on the ability to not only live substance-free, but to thrive. Life skills teaches the practical necessities of functioning in society, which sets clients up for success in life, and therefore sobriety.

Motivational Interviewing (MI) is a clinical approach to helping people with substance abuse issues and other conditions shift behavior in positive ways. It is more goal-oriented than traditional psychotherapy, as MI counselors directly attempt to get clients to consider making behavioral change (rather than wait for them to come to conclusions themselves). Its primary purpose is to resolve ambivalence and help clients become able to make healthy choices freely.

Nicotine Replacement Therapy (NRT) is a way of getting nicotine into the bloodstream without smoking. It uses products that supply low doses of nicotine to help people stop smoking. The goal of therapy is to cut down on cravings for nicotine and ease the symptoms of nicotine withdrawal.

Nutrition therapy, aka medical nutrition therapy (MNT), is a way of treating physical, emotional, and medical conditions through diet. Specific dietary plans are designed by professional nutritionists or registered dietitians, and patients follow them in order to positively affect their physical and mental health.

Trauma therapy addresses traumatic incidents from a client's past that are likely affecting their present-day experience. Trauma is often one of the primary triggers and potential causes of addiction, and can stem from child sexual abuse, domestic violence, having a parent with a mental illness, losing one or both parents at a young age, teenage or adult sexual assault, or any number of other factors. The purpose of trauma therapy is to allow a patient to process trauma and move through and past it, with the help of trained and compassionate mental health professionals.

When you participate in cognitive behavioral therapy in Indiana, you'll learn to recognize distorted thinking that has led to substance use. Your therapist will help you establish new patterns of thinking and healthy ways to cope with challenges that don't involve substance use.

Amenities

  • home-setting iconResidential Setting
  • private-room iconPrivate Rooms
  • weight iconGym
  • recreation iconRecreation Room
  • meditation iconMeditation Room

Staff & Accreditations

Staff

Staci Williams, PharmD, RPh

Acting Medical Center Director

Sarah Unterman, MD, FACEP

Chief of Staff

Amber Thomas, MSN, MBA, RN

Associate Director for Patient Care Services, Nurse Executive

Ryan J. Landi, MHA, MPH

Associate Director

Michelle Angarita

Acting Assistant Director

Accreditations

The Joint Commission, formerly known as JCAHO, is a nonprofit organization that accredits rehab organizations and programs. Founded in 1951, the Joint Commision's mission is to improve the quality of patient care and demonstrating the quality of patient care.

Joint Commission Accreditation: Yes
Accreditation Number: 283639

Contact Information

Building icon

9301 Madison Street
Crown Point, IN 46307

Explore Other Centers Near Crown Point

Reviews of Adam Benjamin Jr VA Outpatient Clinic

3.57/5 (94 reviews)
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Reviews

1

The only reason I give this place a 2 out of 10 instead of a 1 out of 10 review is because of how kind is the receptionist but the rest of people working here are horrible and don't care for you.

Reviewed on 2/19/2019
Overall Experience
Date Submitted
Reviewer

Google Reviews

3.6 (93 reviews)
Don’t Worry Be Happy
3 weeks ago
1

Stay away from Dr. Smith and Dr. Hacker’s primary care team as well as nurse Susan Arnold. God help you should you file an OIG complaint and have to deal with the nurse manager there. All they do is cover for each other. Filed a complaint and was directed straight to the exact same nurse (S. Arnold) that the initial complaint was made for. Conflict of interest anyone?! Both doctors speaking to by phone have lied to me regarding filling a script. Saying they have done it but didnt. They will play games with you when trying to speak over the phone and messaging. Nurse Susan Arnold has shown probably the least level of professionalism and integrity that I can recall when dealing with healthcare providers. She will try to make your life miserable, god forbid you call her out on what your expectations are. This includes the other nurses working under Smith, after all, if leadership doesn’t set the example, we all know how that turns out. So if your health is not a game to you and you expect your team to do what they tell you they will, my advice is to ask for any other primary care team. Otherwise you will truly regret placing your trust and faith in such a group of spiteful, rude, and often times lying group of individuals. These are folks that belong doing something else, not caring for our nations most valuable assets.

David Haske
1 month ago
5

Cedric Howard
1 month ago
1

I recently had 3/4 video visits with Dr. STRONCZEK at VA HOSPITAL (Adam Benjermin, INDIANA) trying to get help dealing with my diagnosed PTSD. After the initial visit with her telling me what I could expect, none of it transpired. 2nd visit, she asked me what did “I want to talk about,” which was interesting because it wasn’t what I expected based on our 1st meeting. The 3rd meeting started the same way which frustrated me and I expressed my frustration to her. The reason why she had no plan was because she didn’t ask me what/where MY TRAUMA stemmed from. I asked her why haven’t she asked about the origin of the trauma? She was totally condescending in her responses. I asked if there was anyone else available to assist me? She was very agitated and again condescending. I have seen many doctors on my PTSD journey and she was the 1st not interested in the origin of my TRAUMA that caused my illness. THE ABSOLUTE WORST THAT I HAVE EXPERIENCED ON MY JOURNEY SO FAR. My journey continues to wholeness.

Byron Rawls
1 month ago
5

I just enrolled in Mental Health. 👍

Overall Experience
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